Nokia :: 5800 XM - Map Loader Cannot Find Maps On IMac
May 14, 2010
I am a enthousiastic new owner of a Nokia 5800 XM. However I have a problem that ik cannot get resolved. It's about map Loader. I am able to connect my phone to teh mac using USB or Bluetooth and transfer my music and photo's using Nokia multemedia transfer and my contacts via iSync. However i am not able to update my maps using Map Loader. When I start map Loader I get a short notice of a message that the maps on my 5800 are aoutdated and that they wil have to be updated. Yes please, that is what ik really want! But then I get the following error message:
"Map catalogue loading failed." map Loader could't download the list of avaliable map regions. Possible causes include a lack of network connectivity or a problem on the maps server".
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Feb 10, 2010
I just upgraded to the latest version of Nokia Maps, but when I ran it it said it needed to delete my old maps as they were incompatible. I did that, and then found that Map Installer won't run on my Mac as we have got operating system Tiger 10.4 not Leopard. There were no warnings. Is there another way to get the maps apart from using mobile download time? I once found a website that allowed you to get the maps manually and copy them to the phone, but can't find it anywhere. I do have Nokia Multimedia Transfer
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Jan 21, 2010
Why I can't see anyway where to downloads my European & American maps with Snow Leopard. I'll explain better: I downloaded and installed ovi maps online, I installed nokia multimedia transfer, as I transfer music, photo. Why am I having problems finding the Map Loader? there is nowhere. I Have a Nokia 5800 Xpress Music that works well, maps apart, i can't navigate anywhere without maps!
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May 24, 2010
Whenever I load Map Loader, I can never tell which maps I have already downloaded. Even when I finish downloading, there is no confirmation if anything was successfull.How can I check the regions that I already have and which versions I am on? It gets confusing to see new versions of maps being reported and me just unsure if I should take the time to redownload.
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Feb 5, 2010
XM 5800, latest firmware, Maps 3 installed and working OK. I get "Error while loading catalogue for Nokia 5800 XpressMusic" whenever I start Map Loader 3. Uninstalled/reinstalled Map Loader 3 several times. Tried suggested fixes of deleting qf and cities folder then running Maps to recreate file structure. Tried it on a Windows 7 PC with PC Suite and also a Vista PC with Ovi Suite. Same error message. I am left without the ability to download any maps except over the air as I go incurring data charges. So I may as well just use Google maps! I see in the discussion groups this issue comes up for many different Nokia phones occasionally but I have never seen a solution.
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Feb 8, 2010
I've downloaded the new ovi maps 3.3. But I have no actual maps on it, I just see empty space and have all the options for GPS etc. Now I want to use Map loader. It keeps telling me "Waiting for phone' fine I plug in my phone with usb cable, take pc suite, and it just keeps on going "waiting for phone", now when I choose Mass storage mode, I get an error telling me " You have atleast 1 phone connected in mass storage mode, please reconnect your phone and select pc suite" I do that and yep. Keeps going "Waiting for phone".
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Jan 25, 2010
I have a problem with maps upload to my mobile, whenever I start Map Loader I see a message: You have connected at least one phone (Soft) without a Maps drive. Either you are using an old Map version - .. - or have never started your Maps application. I use USB PC-Suite mode, I have had run Maps application on my phone before I try to connect Map Loader, the Maps version installed on the phone is v3.03 10wk01 b05 - so that's obviously not a reason! Now
I can't install new maps anymore - I just can click this error window away and choose some maps, they would be downloaded from the Internet, but they would not appear on my mobile! With a previous version of the map loader (don't know the version number any more, and previous maps version on the phone, I also need a link to Maps Updater due the Nokia site malfunction - couldn't find this software anymore.
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Jan 21, 2010
I have a Nokia 5800 Navigation Edition phone. After installing the Map Loader application, when I connect my device to Windows 7 laptop in the "PC Suite" mode, Map Loader keeps waiting for the phone.
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May 10, 2010
I have a problem with the "map loader" and my Nokia 5800 XM. The map loader worked as I bought the phone some months ago. Everything worked fine. Today I had to do a reset. The map is still working, but I cant get the map loader to work. After the start of the program and sync with the 5800 XM im getting an errormsg (in german but im trying to translate) "cannot load the catalog of the 5800 xm". Thats it. I googled whole day, but found no solution so this forum is my last help right now. It worked (today) before i have done the reset so im thinking that its not my OS (Windows7 64bit).
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Feb 6, 2010
Again, I am starting the topic of Nokia Map Loader. I have read all the topics regarding this issue here and on other forums, nothing works for me. I can't seem to have a way of downloading the Europe maps, when I go to the Pc Suite mode, the phone drive is visible and download is almost possible but when I choose a map, even a small one, the disc space information shows e.g. -53MB available space. If I go to the mass storage mode, in accordance with the instructions here:
http://europe.nokia.com/support/product-support/maps-support/compatibility-and-download#/nokia-n900/
I get the info message: One of the phones is connected in mass storage mode... And when I tick the info box, waiting for phone appears and nothing happens. Map loading to N900 is a JOKE my friends. If anybody can help me, I'd be grateful. I have tried deleting the cities folder and then recreating it once more. My PC operating system is WIndows 7.
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Jun 12, 2010
When I start Nokia Map Loader application for dowloading maps on Nokia 5230 I get an error message saying :
The following errors occured while transferring files. If the error is not permanent, you can try starting the file transfers again.
config.cfg file couldn't been found. operation forbidden
config.cfg file couldn't been found. operation forbidden
I can't download maps on the phone because the region list is empty (it is not supposed to be).This happens every time I try to use the Map Loader.There are screenshots of the same problem on another forum: http://betalabs.nokia.com/apps/nokia-map-loader-fo r-mac/bugreport/configcfg-operation-forbidden.
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Mar 11, 2010
I have downloaded latest map loader ver. 3.0 from nokia website and it is not running. Every time I start it, it gives an error message "Connection to the map server has been interrupted. Make sure that your internet connection is working and retry. if you are still unable to download, try again later". Everything is fine with my connection. All softwares on phone and ovi suite are updated to latest versions. please help me in this.
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Apr 25, 2010
Right so Ovi Suite 2.1 doesn't appear to do anything with maps Maps Updater complains about another instance being active (have to kill NokiaMServer.exe process) and then can't find my phone via BT (Ovi can) Moreover, what does Maps Updater do? Does it update the maps, update the map sw? I can Never remember And what about Map Loader? Does that install new maps to the device, or update the Map sw? Wouldn't you expect that whichever sw is used to download new maps would also be able to check if there are newer versions available? And the amazing Ovi Suite (sarcasm) doesn't this do anything with Maps? Who knows... And free navigation for the N79??? Status? Will this ever be supported? The applications may as well be written in Finnish, because I sure as heck can't figure it out (BTW Helsinki is a lovely city though and the ppl are friendly, but a guy I met there with a N97 said he hated the darned thing and would be upgrading to an iPhone asap)
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Dec 6, 2011
I recently updated my n8-00 to symbian anna. When I use the map loader to download australian maps I get the status bar showing the download progress then when it gets to the end it says 'Unrecoverable download error' and no maps are loaded.
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Feb 8, 2010
I'm attempting to use Map Loader 3.0.28.0 to load Maps onto my N97 Mini ( software version 10.0.020, 14-10-09 ), on which I have installed the latest Maps version ( 3.03 10wk01 b05 ). I've run this Maps more than once, and the cities folder exists on my E: ( Mass Memory ) drive. There is no 'F:' drive ( i.e. no memory card ). When I connect my phone to the PC, I start it in PC Suite mode. Using PC Suite 7.1, I am able to interact with my phone.
When I start Map Loader, it says 'You have connected at least one phone without a valid Maps drive. Either you are using an old Maps version - then you must update your Maps application or reconnect your phone in mass storage mode - or you have never started your Maps application - then you have to start the Maps application once and restart Map Loader'. Connecting in Mass Storage mode does not seem to help.
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Aug 10, 2010
I've bought a new 5800 Xpress music recently and have three questions with Ovi maps:
1. I don't see any satellite (photo) maps when selecting the satellite mode in the display options; instead, the map is just filled with a pattern of alternating dark green and light green linear areas. How do I enable real satellite data, as shown in the attached picture?
2. The update speed of the map when navigating on foot or by car seems very slow. Is there some way to increase / improve this?
3. The phone doesn't seem to recognize really well if I hold it vertically or horizontally. Can I improve that behavior, or switch between manually?
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Jan 27, 2010
When downloading maps to my phone with Ver.3.0 Maps Loader, part 1/2 works fine, but at part 2/2, i get this "connection to medium storage interrupted. Attach your storage medium and retry" error at 85.1% everytime (i've tried several times).
Some info:
- I have ver.3.0 Maps on my phone.
- I've also tried updating the firmware and its up-to-date.
- I'm using a 8Gb memory card so it can't be lack of space.
What is causing this error?
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Feb 2, 2010
Looking at my Installed Applications on my 5800XM I realised that there are the following two entries:
Nokia Maps 9MB
Ovi Maps 7MB
Are they supposed to be both there? Shouldn't the Nokia Maps application have been overwritten when updated to Ovi Maps? Can I manually remove the Nokia Maps application to free these 9MB of C: memory?
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Feb 7, 2010
Can anyone help.... Nokia 5800 with latest firmware v40.. Had Nokia maps 3.01 and the compass was enabled in "MY POSITION" where we could either have it align north or align according to the route we take.Now downloaded maps 3.03, but the compass is stuck with the map facing north. Any amount of tapping on the compass is of no use. I went thru the manual and it says that we need to tap on the compass to either align the compass to the direction of travel, but it is of no use... When using either Drive to or Walk to function, the map is aligned to the direction of travel, but when we stop navigation, the compass is stuck back again facing north.Any help is greatly appreciated.
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Feb 5, 2010
I have nokia 5800 XM with recent firmware version. Downloaded and installed ovi maps 3.03 but when i'm trying to open the program it shows startup screen and closes automaticly. Tried to uninstall it and install once more, restore phone to factory settings, but the same problem. Previous version (not free) of ovi maps is working fine on my phone. The same problem on my friends phone nokia 5230. Both phones are in bought in Latvia, not locked with any operator and have dafault nokia firmware, not any specific operator software. But if previous wersion worked on my phone then the new version must work too, i think so, but it's not working
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Jan 21, 2010
I live in New Zealand and will be travelling too Hawaii next month, if I use the phone for GPS will I be charged for global roaming data?
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Aug 18, 2010
I have a Nokia 5800xm, I use ovi maps mostly off-line but every time I search or turn ovi maps on it keeps asking me for a connection?can someone please help me, its very annoying
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Feb 13, 2010
I have just purchase a 5800 phone. I have done all of the updates and it has Maps 3.0. When I try to navigate (Drive) it keeps coming up and asking me to Activate License - says that I have used 0/100 days.
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May 5, 2010
The GPS feature and Nokia Maps icon in the menu would suggest that the Nokia 5800 supports maps. My aim is to transfer maps onto the phone's memory card so I will not require an internet connection to use the feature. In Nokia PC Suite, clicking Maps takes me to a page that tells me to download Nokia Ovi Suite. I won't bore you with a rant on how bad my experience Ovi Suite is (it is terrible), but the end result is that clicking download on a map appears to transfer it to the phone, but no maps appear on the phone.
I recall there used to be a separate piece of software that allowed downloading and transferring of maps, but I cannot find it. Nokia appear to have removed it from the website, which is a shame, because it worked.
Is there a piece of software that is able to transfer maps to the 5800. Failing that, is there a way to transfer maps manually?
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Jan 24, 2010
Just installed the free ovi maps on my 5800. The maps are out of date. My estate was built in 2001 and doesn't show on the maps. I also have Google maps on my 5800 and maps and photo of my estate are there. Even my 3 year old navman in-car shows my estate. Mmmm free and oout of date. I'll stick to Google maps.
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Jul 3, 2010
I updated my Nokia 5800 Xpressmusic firmware to the latest version yesterday and I also installed the latest Ovi maps through Ovi Suite and everything installed successfully. However, when I go to maps on my phone, the GPS and satellites are working fine, but I can not see any maps appearing on my phone - just a grey/pale green background appears instead of the maps. Only if I zoom all the way out, then the world globe starts to appear, and then disappears as I try to zoom back in.
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Jan 25, 2010
After upgrading to 3.03, the Map app closes after 10 seconds. It might work but. Tried installing again via PC download, no change.
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Jan 30, 2010
Last week iīve successfully updated my n5800xpress music with the latest fw 40.000.05 through NSU. Now i need some help with Ovi maps. So far i see there is a map on my device. It based on v3.01 09 and map ver 0.1.22.103. In order to use free Ovi maps so i need Ovi maps ver 3.03. These are some of my questions.
1.How to update my old Ovi maps to the new ver 3.03 through PC?
2.As iīve read some of the thread regarding Ovi mapsthat in some case i maybe have to uninstall the old version. But when i check it through Application manager i couldnīt find neither ovi maps or nokia map but there is an Ovi store client in there.
3.Off topic. I wonder why when i start my fone sometimes some of the pictures in the contacts bar is not really in phocus? any suggestion?
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May 19, 2010
I have 5800 XM with firmware v50.0.005 and ovi maps v3 But whenever i try opening ovi maps it opens and closes automaticaly within 3seconds I have uninstaled the ovi maps and instald it again,i have also restored my phone to factory settings and then updatd my firmware and ovi maps But the problem with the OVI maps not working continues Does anyone else face the same problem Can someone help me find a solution?
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Jan 24, 2010
I'm using the new Ovi Maps version 3.03 on Nokia 5800 XM.I'd like to create a new, personalised POI (march).
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Feb 12, 2010
there are few things that should be better, for instance I can't use Ovi Suite as it doesn't support synch with Lotus Notes yet, so I still use PC Suite. Now I'm becoming crazy and maybe someone can give me some explanation. I tried to download the maps with the Map Loader, I can see on the left part of the window a lot of maps, but I do not se any info on which map is already installed ! Is it normal? And moreover, I'm not convinced by the amount of memory left on my SD card, the map loader show an amount and Windows a competely different.. who's lying?
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