Nokia :: 5800 XM / Picture And Video Got Corrupted
Feb 22, 2010
I got my nokia 5800XM on oct 2009.Videos and pictures in the memory card get disappeared or getting corrupted.Because of this I lost all my valuable photos and videos, I will not be able to get back all those moments again. I really hate this phone because of this problem.I did a reset of the phone then also I had the same problem last week.I want to know whether this problem is because of the memory card or firmware. My music files and other things in the memory card are not affected, only the pictures and videos are getting corrupted.
Software version:
V 30.0.011
Software version date
29-06-09
Custom version
30.0.011.C01.01
Software version date
29-06-09
Language set
19
Type
RM-356
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Aug 1, 2010
For some reason am now unable to take a video (or make a sound recording) - the folders must be corrupted in some way.
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May 17, 2010
I recently got a Nokia 5800 Music phone on contract, I've already had to get an exchange once because the battery was dodgy on it. I'm now having problems with my 8GB memory card, when I put it into the phone it said "Memory Card Corrupted", So I formatted it, as it had said to (lost all my music from it) And now it only shows up as 30MB, **bleep**? Also, when I take pictures and such, they're all showing up as corrupted (since they save straight to memory card) - I called up the company who I've got the contract phone from, and they really weren't any help.
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Apr 7, 2010
i discovered an oddly-named folder in one of my music folders, and i attempted to delete it both on file manager and on my pc through 'mass storage' connectivity but could not manage to due to its corrupted state.
i also suspect that the corrupted folder/file is the reason to the failed transfer of some tracks from ovi player to my device, and sudden disapperance of some tracks. does anyone know how i may go about removing it in its entirety from my memory card?
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Nov 7, 2012
I am using nokia 5800 for last 2 years almost, and suddenly i got a message as "disk write error". after that i restarted micro sd card, and it works fine for a minute or so, again it shows same errro. so i formatted micro sd using PC(windows 7), and now phone displays microsd status as "Corrupted". I even tried with brand new Micro SD, even for that same corrupted message showing.. and memory card options -> format option is coming blank. and i cant live without memory card in my phone!!
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May 21, 2010
My Nokia 5800 memory card sometimes goes rogue and i cant access my music player and says my files are corrupted. The problem is i can view my images and i can access the music via file manager.
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Jan 10, 2010
Here I wish to post the problems I have been experiencing after I bought Nokia 5800, maybe, someone even has a magical solution for any of them.I own it since last year's November and I've spent more time re-inserting the battery and restarting it than actually using it, so I guess I sort of regret buying this smart piece of **bleep**.
So here's the list.. (any help, tips and fixes highly appreciated. Thank you!)
The video recorder often spoils the video with lags (which are file-written).An incoming call often cannot be picked up (nothing happens, it just rings. no key response)
Often the envelope symbol for new messages remains even if all messages read.The alarm clock has failed to wake me up 3 times because of the phone hanging up, and 2 more times just because of not ringing. (This is the worst part because I can't rely on this phone. What if I'm taking an important exam tomorrow? Hanging alarm clock is not an excuse, so I'm going back to the 20th century with a green-light alarm clock besides my bed, lol.)The screen rotation is so bad. I takes 5 seconds to turn the screen and often it gets confused whether to turn right or left.
If I install a new theme and set it as default (even if it's in Phone Memory), the chance of any of these bugs occuring multiplies twice.Often starting the menu or dialler pad causes the phone to hang up and nothing happens, can't even turn it off with the button. I have to reinsert the battery.The web browser often disappears without warning. A crash I guess. This **bleep** me off.The e-mail client causes problems when I set up a mailbox. What's the point of it if I can still use e-mail after uninstalling that Nokia E-mail afterwards. weird...Accessing Settings is risky, because it often hangs up and does nothing..
The media player once was unable to get rid of already deleted files. FoRtUnAtElY I found a fix (was i supposed to do that? No!).Once I couldn't access the installed application list, no matter what. Had to do a hard reset.And many more of these Sadly I knew what to expect when I was about to buy it, because I had experience with Symbian phones. In terms of reliability and satisfaction they haven't changed a bit since the first ones.
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Apr 6, 2010
I've recently updated firmware to V40 and initially I didn't have this problem, but now for some reason, the application software updater (under application menu) won't work. When I select it, it tries to load, but immediately closes. I can't for the life of me understand why this wouldn't work or why it would suddenly stop working. Is there a way to download the sw updater from OVI store or something?? I've even tried a hardware reset (green, red and camera button while turning the phone on), but that hasn't helped.
At the same time, I've also noticed that I can't edit any pictures. The same thing happens I click on the edit button, the picture loads, but as soon as I try add an effect, it closes the application.
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Jul 12, 2010
I have uploaded a video to my n97 that is about 20 mins long. It's an mp4 file format but when I play it it'll play for about 5 mins then the picture will either freeze or go black but the sound will continue to play, so I basically have sound but no picture?
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Mar 22, 2010
I am facing a problem when I capture a picture/video with my new Nokia 5233 phone I bought yesterday.
1. When I try to capture a video, nothing is visible on the phone screen. I click on Record button and the shooting starts and then I click on it again and it stops. But I when it tries save the video it gives an error "Unexpected error occurred. Please restart your phone".
2. I reboot the phone. But I face the same problem. I face the same problem while capturing pictures.
I have tried following as a measure to solve the problem but no success till now:
1. Reboot the phone: tried it more than 20 times. Does not work
2. Soft Restart: Removed the battery for 1 minute and powered the phone back. Does not work
3. Restore Factory Settings: Restored the phone to factory settings. Does not work.
4. I checked my firmware version. Its 12.1.089, RM-625. I think no firmware upgrade is available at present
Please advise what steps should I follow to cure the problem.Please also let me know in case you are facing a similar problem with your device.
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Mar 22, 2010
I am facing a problem when I capture a picture/video with my new Nokia 5233 phone I bought yesterday.
1. When I try to capture a video, nothing is visible on the phone screen. I click on Record button and the shooting starts and then I click on it again and it stops. But I when it tries save the video it gives an error "Unexpected error occurred. Please restart your phone".
2. I reboot the phone. But I face the same problem. I face the same problem while capturing pictures.
I have tried following as a measure to solve the problem but no success till now:
1. Reboot the phone: tried it more than 20 times. Does not work
2. Soft Restart: Removed the battery for 1 minute and powered the phone back. Does not work
3. Restore Factory Settings: Restored the phone to factory settings. Does not work.
4. I checked my firmware version. Its 12.1.089, RM-625. I think no firmware upgrade is available at present
Please advise what steps should I follow to cure the problem.
Please also let me know in case you are facing a similar problem with your device.
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May 2, 2012
I have several videos and pictures i want to put on to my computer off my phone and vice versa but when i plug my phone in and it pops up open folder to view files i cant find them in mass, phone or memory card memories, when i go on the phone in files there not in there either btu there in the gallery if i open it up for detailes it has the date for the name, description and if i click on location it just says unavailble.
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Jan 20, 2011
OI purchased my storm 9500 version 4.7.0.167 about a year ago. Platform 4.0.0.205. The videos played back really well until I received a video from my friends LG handset via bluetooth. I don't know if that was the actual cause but that is when the problem started. Everytime I make a video it will either refuse to play with a message saying "error occured while playing media" or the video will play without sound then the sound will follow. Playback of the videos is shaky and unstable. Only mms videos play well but even they are starting to act up. What could b the problem. I have tried rebooting 2 no avail.
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Aug 24, 2010
When I try to play a youtub video (or any video from a website e.g. from FB) it loads and plays for 2 seconds then closes and I get told my memory is full and to close down some apps. But usually the only app open is my internet browser (Opera Mobile).
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Jun 10, 2010
Video for about ten mins then screen freezes but audio continues, does it with dfferent videos that work fine on laptop.its really winding me up. had no problems with my old 5320, but this thing has been a nightmare. using an 8gb micro sd card that is empty except for 2x 1 hour long videos, both of which have this problem. please help before the phone gets slammed into a wall!
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Jan 27, 2010
i turn on my nokia 5800. i can play all videos on the internet and on my phone at the minute.then whenever i go to the camera i can take one picture but when i press the back button it just shows me a black screen an i cant take photos anymore, also whenever i switch to video mode it also just shows me a black screen.whenever this problem occurs i can no longer watch any videos on my phone or watch any Internet videos as i just get audio and yet again the black screen. ive just tried a soft reset and no luck.only way to fix this until i access the camera again is to turn of my phone and turn it back on but this only fixes the problem until i go on camera.anyone have a solution to this problem or had this problem before?
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Feb 8, 2010
I've been able to set a streaming solution through VLC to my nokia device and can stream netTV, movies, DVD discs, webcam from my personal PC. Through the tests, i've found that the maximum resolution is width=352, height=288 which is 11:9 aspect ratio. Of course i can set 16:9 ratio which again has the limitation of the width=352. Every pixel above 352 makes the nokia response in "Unable to play video clip".So obviously there is some limitation in the resolutions through live streams. When i play a video from the Memory Card, 640*360 is supported without a problem.The problem is, that i have access to several streams , which are live TVs and i can watch only those, that are below 352 pixels wide. Those that are in resolution 448*336 don't play, although the format and the codecs of the stream are the same as with the 352*288.So, is there a way , that i can remove these limitations, or at least allow the Real Player to play streaming links with higher than 352 pxls width?
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Jan 2, 2010
Is there any way of utilizing the front camera on 5800 XM for video chat, like with web camera on PC, using Skype or similar application? I know Nimbuzz allows chat, but no video chat, as far as I'm aware of it's capabilities. Is there any other application capable of utilizing the front camera for described purpose?
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May 3, 2010
Since upgrading to firmware40.0.005 (custom version 40.0.005.224.09) videos get stuck after a few minutes, even knowing the sound still plays.I have made some research and spotted people complaining of that issue after upgrading to that firmware but it was a few months back, and surely Nokia wouldn't have text me last week to let me know about a firmware update if the problems with it havent been resolved.Any help would be much appreciated as I am using my phone to watch video a lot as it normally does the trick to keep my hyper active toddler quiet while out and about.Even a firmware downgrade would be accpetable, the videos being so important to avoid the little one destroying places (it was a god sent in A&E)
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Jun 6, 2010
Once my 5800 is plugged into the usb port is shows has a Nokia OVI suite. You cant double click it like a normal removable drive, you have to expand it to get the following folders :
Which folder does the videos reside in and which folder does the images reside it that I want to transfer from the phone to the computer .
I have always had Sony phones in the past and they have specific folders for Video , Picture and Audio. The Nokia is confusing the hell out of me
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Apr 5, 2010
I was able to get 3gp to play (although it was stretched to 16:9) but the audio quality was very poor. Nokia 5800
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Jul 5, 2010
After updating to firmware version 40, I have a freezing video problem.When I play video file (.mp4), it starts playing as always but after a while image freezes but sound continues playing. No way forwarding video, the freezed image is always there but sound plays normally.I have Nokia 5800 XpressMusic, firmware version 40.2.005.263.04.Everything else is working correctly in the phone after update to 40 firmware.Is it a problem that could be solved?
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Aug 9, 2010
I have a 5800 that I have been troubleshooting for the past Month. We have been to the provider who has now replaced the phone twice in the past two months. Calling out appears to be fine. However when customizing the phone I am unable to set picture and a ringtone to a contact in the contact list. The Contact is saved on the phone. When the person dials in the picture will display correctly but the ringtone will play a default ring not a custom file as selected. This has heppened on all 3 of the phones. I am down to the OS of the phone which the provider says is up to date.
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Dec 17, 2011
I received a video in my BBM.When I play the video I have sound but NO Picture.Is there a setting I should be changing or does someone know how I can watch the video.
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Jan 14, 2015
I took a video of my baby and want to take out one of the frames as a pic for my screen saver. how do i do that?
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Jan 5, 2012
I want to know how to transfer pictures or video to SD card?
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Apr 19, 2014
How to get the s5 to save pictures and video to the sd card? I'm not an i d i o t, but I can't seem to figure it out.
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Jul 16, 2012
How do you change your start up picture/video, i have a new phone from O2 network and had it unlocked so i can use 2 different sim cards in it when go to france. and it still plays the O2 logo on start up, i would like just a blackberry start up or something, can it be easily changed??
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Aug 14, 2011
I have a storm 9530. I downloaded a movie in avi format but when I play it, it only plays audio-no picture.
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Jul 8, 2012
I updated the software on my phone a few weeks ago, which resulted in the phone turning itself off constantly. However, when I take a picture it looks as if its saved, but when I go to the media files a little later all I see is a picture icon not the actual picture.
When I use the video camera it seems to save and I have been able to view once or twice, but after a period of time the file turns into a music file with no video. This has resulted in several videos of my baby daughter being lost and being replace by the same music.
I have followed the advice on the forum by deleting .dat files from the folders. This has resulted in the pictures taken since the upgrade disappearing altogether. The only way I can keep a picture is by emailing it to myself instantly.
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Jun 23, 2011
I bought my Torch 9800 two weeks ago and my video camera works fine, very fine, but I cannot take a picture when I change to camera mode. Just appear a black screen and the button stay in gray color (disabled).
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