Nokia :: 5233 Picture / Video Capture Error

Mar 22, 2010

I am facing a problem when I capture a picture/video with my new Nokia 5233 phone I bought yesterday.
1. When I try to capture a video, nothing is visible on the phone screen. I click on Record button and the shooting starts and then I click on it again and it stops. But I when it tries save the video it gives an error "Unexpected error occurred. Please restart your phone".
2. I reboot the phone. But I face the same problem. I face the same problem while capturing pictures.
I have tried following as a measure to solve the problem but no success till now:
1. Reboot the phone: tried it more than 20 times. Does not work
2. Soft Restart: Removed the battery for 1 minute and powered the phone back. Does not work
3. Restore Factory Settings: Restored the phone to factory settings. Does not work.
4. I checked my firmware version. Its 12.1.089, RM-625. I think no firmware upgrade is available at present
Please advise what steps should I follow to cure the problem.Please also let me know in case you are facing a similar problem with your device.

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Nokia 5233 :: Picture / Video Capturing Nothing Is Visible?

Mar 22, 2010

I am facing a problem when I capture a picture/video with my new Nokia 5233 phone I bought yesterday.

1. When I try to capture a video, nothing is visible on the phone screen. I click on Record button and the shooting starts and then I click on it again and it stops. But I when it tries save the video it gives an error "Unexpected error occurred. Please restart your phone".

2. I reboot the phone. But I face the same problem. I face the same problem while capturing pictures.

I have tried following as a measure to solve the problem but no success till now:

1. Reboot the phone: tried it more than 20 times. Does not work
2. Soft Restart: Removed the battery for 1 minute and powered the phone back. Does not work
3. Restore Factory Settings: Restored the phone to factory settings. Does not work.
4. I checked my firmware version. Its 12.1.089, RM-625. I think no firmware upgrade is available at present

Please advise what steps should I follow to cure the problem.
Please also let me know in case you are facing a similar problem with your device.

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Type

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