Motorola Photon 4G :: Uninstalling QuickOffice After Purchasing QuickOffice Pro?
Oct 7, 2011
I have a Motorola Photon MB855. It came with QuickOffice pre-installed. To my surprise, it was just a "Viewer" version of the software. I purchased the QuickOffice Pro version. As many have found, now I have two versions of QuickOffice. I just one the one I paid, which is the full version of the software. I want to uninstall the Free (Viewer) version. I have been reading that there is no way to do this unless I root the phone. I do not want to root the phone, all I want is for Motorola to allow me to uninstall the free version, since I bought the full version (is it not the idea to have us purchase the full version of these pre-install software?) and want the space of Demo/Free/Viewer versions to be uninstalled so I can have that space avaialable for other Apps I would like to install!
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Jul 28, 2010
Is there any way to remove the Quickoffice and the Shazam? They are totally useless to me.
(I don't want to format my X6-00...)
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Aug 8, 2010
I've just updated my E71 software today and thereafter the quickoffice is unable to restart. Whenever the icon is activated, it goes into the office main menu for just 2 seconds, then it's out to the phone's main menu again. I did not have this problem previously when I updated the phone software. Anybody out there able to help?
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Feb 10, 2012
after upgrading to Belle, I also upgraded to quickoffice premium so that I could spell check documents. Now I can't open word documents. I can create new ones and then can't open these either. Is it Bell or the quickoffice upgrade?
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Oct 28, 2011
i updated my n8's software to symbian anna, but unfortunately didn't get the pdf reader or document viewer
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Feb 24, 2010
I'm unable to upgrade to the latest version of Quickoffice. I've tried both options offered in the application - download and e-mail, but neither work. When I try to download, the application stops responding and when I use the e-mail option, the application reports that the process was successfully completed, but I don't receive an e-mail. My phone can access Internet normally.
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Dec 11, 2011
mob: c6-01, os anna, i have problem in installing quickoffice pro, i have made thwe payment and now after downloading quickoffice a error occurs and insatllation stops, i have tried it many times but still the same problem persist. I have tried by uninstalling previous version and installing new version again but no result.
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Aug 19, 2011
Where is quickoffice under Symbian Anna on Nokia E7-00? I need this for my daily work and now this is missing.
sw 022.014.259.02, product code 059F8l2
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Oct 3, 2012
I resetted my E7 yesterday, and noticed that Quickoffice and Adobe readers disappeared! I tried reinstalling Belle from the nokia suite, all went well, but QO & Adobe are still missing. I tried deleting the downloaded installation files from c:usersall users directory, re-downloading the nokia belle update (~350mb) and re-reinstalling the OS, but still QO and Adobe are missing. I tried *#7370#, "delete and restore" etc, but to no avail. I tried changing OSes - WinXP, Win7, Win7 64bit etc, but still no avail.
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Jun 6, 2012
How can I download again :Quickoffice and Adobe Reader.I can see them on my history of downloads on Nokia Store. If I ask to receive an SMS with a link to dowload. I receive the SMS but, when opening the link, I'm aked to pay again The "assistance" page is no longer working (just opening Map page).
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Dec 20, 2012
I recently had to do a "full factory reset" on my Nokia 700 but since then I seem to have lost both the Adobe Reader and QuickOffice. Both were working before the reset and I did a full Nokia Suite backup and restore after the reset. In an attempt to restore the two missing functions I've re-installed the software and searched the store, all to no avail.
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Oct 26, 2011
Why can't I find Quickoffice in Ovi store for Nokia 500?
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Aug 20, 2011
Lost licence for Quickoffice after Anna update? v6.04 (460)Did the Anna 1/2 update as well but when starting quickoffice, error message reads - No application licence, no licence for feature. Purchase licence or continue. Unable to reinstall Quickoffice as well, install fails. V7 Quickoffice Pro Trial won't install either.
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May 26, 2012
I upgraded my Nokia 500 ANNA to a Nokia 500 BELLE and now QUICKOFFICE does not work how can I restore or download QUICKOFFICE?
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Jan 8, 2012
I've checked updates with NSU & installed the Anna 2/2 but that only gave me Microsoft Communicator. After the hard reset I restored all my files etc but that made no difference. How do I get Quickoffice & Adobe back?
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Aug 20, 2011
I have a Nokia N8 with Symbian Anna. I purchased QuickOffice Pro from Ovi Store and it downloads but then fails to install. The trial version from the QuickOffice site also fails to install. Before I purchased QuickOffice I deleted the version of QuickOffice that came with Symbian Anna.Now I am left with no QuickOffice even though I have paid for it.Can someone suggest what I should do so I can install the QuickOffice Pro that I have paid for.
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Apr 20, 2012
I have Nokia 5230 handset. In my mobile some application doesn't work properly. Applications such as Adobreder 2.5, Quick office.....
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Jan 28, 2012
Dear Sir/Madam,Im using nokia 6120classic im not able to upgrade quickoffice when i do im getting download it completes download and cancel purchase like that i get msg & i contact quickoffice they say no such model not found pls let me me know how to upgrade my 6120c quickoffice & work in it. &i want to upgrade my 6120c software.
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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Oct 7, 2011
Will we ever see an unlocked bootloader for the Photon 4g?
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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