Cseries :: C7 - Lost Licence For Quickoffice After Anna Update
Aug 20, 2011
Lost licence for Quickoffice after Anna update? v6.04 (460)Did the Anna 1/2 update as well but when starting quickoffice, error message reads - No application licence, no licence for feature. Purchase licence or continue. Unable to reinstall Quickoffice as well, install fails. V7 Quickoffice Pro Trial won't install either.
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Oct 28, 2011
i updated my n8's software to symbian anna, but unfortunately didn't get the pdf reader or document viewer
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Aug 19, 2011
Where is quickoffice under Symbian Anna on Nokia E7-00? I need this for my daily work and now this is missing.
sw 022.014.259.02, product code 059F8l2
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Aug 20, 2011
I have a Nokia N8 with Symbian Anna. I purchased QuickOffice Pro from Ovi Store and it downloads but then fails to install. The trial version from the QuickOffice site also fails to install. Before I purchased QuickOffice I deleted the version of QuickOffice that came with Symbian Anna.Now I am left with no QuickOffice even though I have paid for it.Can someone suggest what I should do so I can install the QuickOffice Pro that I have paid for.
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Nov 19, 2011
I'm having a problem with trying to install Anna on C7 bought direct from Nokia Direct (which no longer exist) in UK.
I managed to update the firmware to PR 1.2 (version 014.002) a while back.
[code]...
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Aug 19, 2011
just finished updating my c7 to symbian anna, i have succesfully installed the 2-part updates, and also other new updates like ovi, my problem is the photos menu....when i open the photos menu, the usual you should see there are all the pics taken from phone, pics taken from bluetooth or from the pc, videos taken from phone, and vids taken from bluetooth and pc....
all are allright except for this, my problem is i cant view pics that are taken from bluetooth or the pc...i can view the other pics, and the vids but not the photos from the pc. i can view them using an alternate way, but i have to go to the file manager and locate them..this wasnt the way it should be and will give me a harder time, i want the normal way... what i want is to view them instantly at the photos menu..
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Jan 1, 2012
I updated my Astound 2 or 3 weeks back, ran fine until 3 or 4 days ago. If I am on a call, another call coming in will lock the phone up. It ends up killing both calls. 2 or 3 times the phone ends up restarting and I have to wait for it to finish. the screen goes dark, the notification light and red and green lights are lit, but none of the 3 buttons will work. I did the update thru nokia on the software update notification, not thru t-mobile. Is it possible this could cause a conflict of the device on the t-mobile network? Is it possible to roll back the update to the original software the phone started with?
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Oct 9, 2011
Since doing the Anna update the Social app isn't working and neither is communities. Took it to an o2 guru and he had no idea how to help found out, MYSELF that nokia isn't usig the social app anymore and have started using a new social app which I can't download from the ovi store as it not compatible with my C6-01. So I can't use my old social and the new one doesn't work on my phone.
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Mar 23, 2012
c7 browser not working after update to anna..
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Jan 11, 2012
After resetting my phone C7 I'm unable to update Anna through Nokia Suite. It doesn't show the updates. The nokia suite version is 3.3.84(beta).
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Nov 13, 2011
I decided to update my C7 to anna, via OTA update. after several steps, everything went fine and update completed without any error message.All my previous settings, applications, sms messages, call logs are all OK except my phonebook was empty, not a single entry. The funny thing I have the contacts names in call logs and sms messages. I dont know what's wrong and if there is any way to recover the contacts
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Sep 8, 2011
I have this problem after I upgrade my C6-01 to Anna, before at home screen when I press the camera button it open camera app, and takes photos when app is open. Now after update, the button only work when camera app is running. So every time I want to take a picture, I have to open menu, etc... And that's all, its the only bug I detect after Anna update.
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Oct 24, 2011
I can still change my wallpapers BUT I can only use pictures taken and the default ones. I made sure that the custom ones I made are the same as the default ones. JPG 640x640 (I even made a 1280x720 one to make sure) but none can be select from the homescreen as a wallpaper.I hope it not because 1/2 anna update isn't installable.My N8 as current Green runnin Xeon^4 3.2.1My E72 as backup 1 WhiteMy E63 as backup 2 BLUE (Where's my Icon...?) and..[URL] with the popup notes Nokia sheesh I don't need help from you :/I run Windows 7 Home Premium 64bit/Ubuntu 11.10 64bit on my HP Dv6 1030us (DiViUs)Windows 7 64 bit Pro on my Desktop (Giniro)Green Nokia N8 Current Phone running Xeon^4 3.2.1?
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Sep 29, 2011
After I update my N8-00 to Symbian Anna, my phone don't make sound notification after receiving file via bluetooth. I tried to solve this issue in Settings section and Bluetooth section, but without success.
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Dec 11, 2011
mob: c6-01, os anna, i have problem in installing quickoffice pro, i have made thwe payment and now after downloading quickoffice a error occurs and insatllation stops, i have tried it many times but still the same problem persist. I have tried by uninstalling previous version and installing new version again but no result.
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Oct 7, 2011
I have a Motorola Photon MB855. It came with QuickOffice pre-installed. To my surprise, it was just a "Viewer" version of the software. I purchased the QuickOffice Pro version. As many have found, now I have two versions of QuickOffice. I just one the one I paid, which is the full version of the software. I want to uninstall the Free (Viewer) version. I have been reading that there is no way to do this unless I root the phone. I do not want to root the phone, all I want is for Motorola to allow me to uninstall the free version, since I bought the full version (is it not the idea to have us purchase the full version of these pre-install software?) and want the space of Demo/Free/Viewer versions to be uninstalled so I can have that space avaialable for other Apps I would like to install!
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Jan 8, 2012
I've checked updates with NSU & installed the Anna 2/2 but that only gave me Microsoft Communicator. After the hard reset I restored all my files etc but that made no difference. How do I get Quickoffice & Adobe back?
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Feb 22, 2012
C7, lost the NFC application after update belle.Where it can be reinstalled
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Dec 18, 2011
I have a Nokia C6. everything was good, emails via wifi, surfing. then i made a software update via ovi suit. lost my accounts, the email wizard wont work so i cant reset my mails, cant surf.any solutions to this problem.I dont have a nokia care center close by and need my phone 24/7
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Feb 4, 2012
I did the Anna update on my Astound, From information gathered on some forums, it did not install right. It has issues that it did not have before. Since Belle looks to be released in February, I am guessing that a phone not working correctly after Anna, probably should not take a chance on Belle?, In other words, An Anna update did not install correctly, there is no option to reinstall. That would make it very probable that Belle would not be able to correct that? or install itself properly? Doesn't a later update require a previous update to install correctly? I have been told that only Nokia can reflash my phone back to original, I live in the US, it looks like that would be unable to accomplish. I would have to buy another phone just to have this one shipped off.
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Nov 24, 2011
Sometimes a little circle will appear in the upper right corner of the Applications icon on my C6-01, and go away a short while later. What does this indicate? At first I thought an application was starting up, but when I hold down the menu key, it shows no open applications.
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Jan 28, 2012
Dear Sir/Madam,Im using nokia 6120classic im not able to upgrade quickoffice when i do im getting download it completes download and cancel purchase like that i get msg & i contact quickoffice they say no such model not found pls let me me know how to upgrade my 6120c quickoffice & work in it. &i want to upgrade my 6120c software.
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Aug 26, 2011
I have just upgraded my phone to Anna via 3G OTA successfully.It works normally after upgrading.But there're somthing wrong with Log, it doesn't show packet data and WLAN connection in detail session by session like Symbian ^3, it only show SMS and call log.
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Sep 20, 2012
Why my C6-01 don't upgrade from symbian anna to belle even i check the updates through nokia suite. When i click the update it show no updates is available..
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Oct 12, 2011
I've recently been given a brand new Nokia C7 by Nokia UK, however it is running Symbian 014.002. I'd like to update it to Symbian Anna, however whenever I check for updates from the handset it tells me that no updates are available. Unfortunately as a Mac user I don't have access to the Ovi PC Suite.
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Mar 9, 2012
I have updated my C6-01 from Anna to Belle. So far I dont' like the new update, How can I restore my old Anna?
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Nov 12, 2011
After recording audio clips or taking pictures, the date time stamp on the files are UTC time, not local time. This is different than the prior firmware and is a defect. I reported this to Nokia.
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Jan 30, 2012
So I updated my N8 to Anna recently, it had iplayer before the update but doesnt have it after, the ovi store does not list iplayer and accessing iplayer via the web says that the phone is not supported.How do I get iplayer on my N8 running Anna.
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Aug 30, 2011
the subject says it all...i upgraded my e7 by doing the nokia software update and lost arabic language support. i can read arabic but have no option for phone language or writing language.on a side note i also dont see predictive text even for english.
[note] the keyboard does have arabic letters printed on it so i hope i am sure in thinking i do indeed have a real Middle East version of the phone and not some European one brought and sold here.
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Mar 11, 2012
I performed updated from Anna to Belle today for my girlfriend on Nokia C7. I synchronized contacts, calendar and notes via iSync on my Mac OS. After update all messages are erased and she had important information there. I read in trouble shooting, that:: What should I do if the automatic restore of my phones content doesnâ work after I did the update to Nokia Belle and I dont see my contacts, calendar, bookmarks, etc.?A: The backup of your phone content is stored under C:Users[username]DocumentsNokia SuiteBackups and includes "Nokia_Belle_Update" in the filename. If the automatic restore doesn't work, you can try to restore your contents manually by opening the "Tools menu" in Nokia Suite and selecting "Restore".
I installed Ovi Suite on Mac and downloaded extra support for C7, but I couldn't restore that information. She never installed Ovi Suite on her PC. My question is: is she installs Ovi Suite for PC on her laptop, will she be able to restore old messages? I recently switched to Belle as well on my Nokia N8, but I'm not that crazy about old messages, so I haven't noticed it. I checked on my phone using Files disk C, but there wasn't any folders with my username.
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Feb 8, 2012
So I eagerly upgraded from Anna to Belle on my N8. Here is a list of missing features;
1) widget offline setting
2) automatic wifi enable when launching the browser, store or other internet app
3) bluetooth beep no longer present after turning off bluetooth
4) turning wifi on doesn't automatically pair with defined access point
5) task manager or open applications feature
6) automatic screen blanking while placing or receiving a call
7) wife connection drops but wifi radio stays on
8) touching battery icon indicates remaining power (same for other icons)
Another nit, apps that were previously downloaded when they were free, can no longer be downloaded without paying. Why does the upgrade remove your apps anyway?
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