Cseries :: C7 Astound After Anna Update
Jan 1, 2012
I updated my Astound 2 or 3 weeks back, ran fine until 3 or 4 days ago. If I am on a call, another call coming in will lock the phone up. It ends up killing both calls. 2 or 3 times the phone ends up restarting and I have to wait for it to finish. the screen goes dark, the notification light and red and green lights are lit, but none of the 3 buttons will work. I did the update thru nokia on the software update notification, not thru t-mobile. Is it possible this could cause a conflict of the device on the t-mobile network? Is it possible to roll back the update to the original software the phone started with?
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Feb 4, 2012
I did the Anna update on my Astound, From information gathered on some forums, it did not install right. It has issues that it did not have before. Since Belle looks to be released in February, I am guessing that a phone not working correctly after Anna, probably should not take a chance on Belle?, In other words, An Anna update did not install correctly, there is no option to reinstall. That would make it very probable that Belle would not be able to correct that? or install itself properly? Doesn't a later update require a previous update to install correctly? I have been told that only Nokia can reflash my phone back to original, I live in the US, it looks like that would be unable to accomplish. I would have to buy another phone just to have this one shipped off.
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Feb 7, 2012
As most of everyone knows, Nokia Belle is finally released! I was wondering if anyone with a C7 Astound who lives in the US has been able to update their phones to Belle?
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Dec 24, 2011
format for videos an movies to play on a C7 Astound? I looked at tech specs under codecs, this was listed: H.264/AVC; MPEG-4/H.263; 3GPP; WMV; Real Video; Streaming. I thought I read that some WMV is not supported. I just need a format that will work dependably.
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Nov 19, 2011
I'm having a problem with trying to install Anna on C7 bought direct from Nokia Direct (which no longer exist) in UK.
I managed to update the firmware to PR 1.2 (version 014.002) a while back.
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Aug 19, 2011
just finished updating my c7 to symbian anna, i have succesfully installed the 2-part updates, and also other new updates like ovi, my problem is the photos menu....when i open the photos menu, the usual you should see there are all the pics taken from phone, pics taken from bluetooth or from the pc, videos taken from phone, and vids taken from bluetooth and pc....
all are allright except for this, my problem is i cant view pics that are taken from bluetooth or the pc...i can view the other pics, and the vids but not the photos from the pc. i can view them using an alternate way, but i have to go to the file manager and locate them..this wasnt the way it should be and will give me a harder time, i want the normal way... what i want is to view them instantly at the photos menu..
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Oct 25, 2011
How can I set my Nokia Astound to save the text messages I receive to the sim card and not to the phone? (or if this is not possible is it possible to SD card).
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Oct 9, 2011
Since doing the Anna update the Social app isn't working and neither is communities. Took it to an o2 guru and he had no idea how to help found out, MYSELF that nokia isn't usig the social app anymore and have started using a new social app which I can't download from the ovi store as it not compatible with my C6-01. So I can't use my old social and the new one doesn't work on my phone.
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Mar 23, 2012
c7 browser not working after update to anna..
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Jan 11, 2012
After resetting my phone C7 I'm unable to update Anna through Nokia Suite. It doesn't show the updates. The nokia suite version is 3.3.84(beta).
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Nov 13, 2011
I decided to update my C7 to anna, via OTA update. after several steps, everything went fine and update completed without any error message.All my previous settings, applications, sms messages, call logs are all OK except my phonebook was empty, not a single entry. The funny thing I have the contacts names in call logs and sms messages. I dont know what's wrong and if there is any way to recover the contacts
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Sep 8, 2011
I have this problem after I upgrade my C6-01 to Anna, before at home screen when I press the camera button it open camera app, and takes photos when app is open. Now after update, the button only work when camera app is running. So every time I want to take a picture, I have to open menu, etc... And that's all, its the only bug I detect after Anna update.
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Aug 20, 2011
Lost licence for Quickoffice after Anna update? v6.04 (460)Did the Anna 1/2 update as well but when starting quickoffice, error message reads - No application licence, no licence for feature. Purchase licence or continue. Unable to reinstall Quickoffice as well, install fails. V7 Quickoffice Pro Trial won't install either.
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Nov 24, 2011
Sometimes a little circle will appear in the upper right corner of the Applications icon on my C6-01, and go away a short while later. What does this indicate? At first I thought an application was starting up, but when I hold down the menu key, it shows no open applications.
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Aug 26, 2011
I have just upgraded my phone to Anna via 3G OTA successfully.It works normally after upgrading.But there're somthing wrong with Log, it doesn't show packet data and WLAN connection in detail session by session like Symbian ^3, it only show SMS and call log.
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Sep 20, 2012
Why my C6-01 don't upgrade from symbian anna to belle even i check the updates through nokia suite. When i click the update it show no updates is available..
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Oct 12, 2011
I've recently been given a brand new Nokia C7 by Nokia UK, however it is running Symbian 014.002. I'd like to update it to Symbian Anna, however whenever I check for updates from the handset it tells me that no updates are available. Unfortunately as a Mac user I don't have access to the Ovi PC Suite.
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Mar 9, 2012
I have updated my C6-01 from Anna to Belle. So far I dont' like the new update, How can I restore my old Anna?
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Nov 12, 2011
After recording audio clips or taking pictures, the date time stamp on the files are UTC time, not local time. This is different than the prior firmware and is a defect. I reported this to Nokia.
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Aug 29, 2011
I tried to update my e7 to Anna but my ovi suite doesnt show any update available.i tried using nokia software updater and that also doest not show any update available.
I had another e7 two weeks ago which detected the update and afte updating it it stoped charging and hence i had to return it to where i bought it from, now i got a new e7 and no updates are available for this e7.
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Sep 20, 2011
I've recently had a notification on my N8 with a software upgrade. I run OSX and was wondering what is the best way to upgrade firmware without windows?
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Apr 11, 2012
I have Nokia X7 with 059F8M7 product code, and I can't update from Anna to Belle!
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Sep 1, 2011
Since I installed the new Anna updates today through OVI Suite I have not been able to send any texts. They stay in my outbox and keeps updating with 'resend at ......' I have gone back and restored factory settings bit no joy.
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Aug 19, 2011
I did the update yesterday, and today i did charge it for a couple of hours, but now it has stopped charging completey. even through the usb connected to a PC, even a car charger and the direct wall charger. i Have two towers of the battery remaining. The computer does not regonise the device also. Could the port be damaged? or is it a software problem??
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Sep 14, 2011
1. nokia messaging not working after anna update. says "service not available for this device".
2. data traffic (through wifi or gprs or 3g) not logged in "logs" app. only SMS and voice are logged.
E7 is touted as a messaging machine and the latest and greatest creation from nokia. why such basic issues still not resolved?
how come i don't have those problems in all my other E-series?
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Aug 29, 2011
I have been trying to fix following two problems from past one week by going through various posts in this forum, but nothing has helped yet. I am hoping that brains in this forum can help me fix my issues.
After update to Symbian Anna
1) OVI store is not working. I am able to open ovi store and see apps but moment I click on download.. it just hangs there.I have tried installling QT files as mentioned in the forum I download QT files from Nokia which were in .sisx format. I am not able to install them either by directly copying in phone or via Ovi suite.I am getting Error 300.
2) Google Maps is not working. I have installed it multiple times. When I click on Google Maps to open it , a blank window comes and it closes automatically.
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Sep 11, 2011
The album art does not appear on the phone while transferring music from the Ovi Player.
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Aug 30, 2011
I have noticed data log (3G packet data and Wifi data) logging has gone missing after I have updated to Anna in my N8.Has anybody noticed this? This is useful to check how much data traffic has been used by the phone if you have a limited data plan. I use a small data plan because when I am at home I have my ADSL with wifi, which can be used with my N8.Further I have noticed the closing of applications that are Exit after using is very slow and sometimes stay active after the Exit
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Oct 27, 2011
After updating to ANNA, my phone does not disconnect from my cars built in hands free kit. It worked without issue before the update. The phone does not close the connection. The only way to close the connection is to restart the phone, as the bluetooth connection hangs if I try and do it from the connection tab. I have done a hard reset on my phone with no success. I have also tried all the other deleting the connection and re-pairing suggestions out there, with no successful result.
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Aug 28, 2011
before update I could use smart dialing (meaning by entering member/letters while dialing phone was searching matching contacts and displaying the ones that do match). After update this stopped working. I still have an option to turn smart dialing on/off (when turning on/off I see a change on the screen - the part where numbers show up gets bigger when smart dialing turned off) but there are no suggestions displayed when entering numbers.
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Jan 24, 2012
I ran the Symbian Anna update a few days ago & since then, my N8 will not connect to Ovi Maps/Internet etc. I get a "pop-up" saying "Conn failed/Conn unavailable" whenever I try? I have tried connecting through WLAN, but received the same error? I have restored the factory settings etc, but nothing seems to work.
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