Motorola Photon 4G :: Unable To Add Picasa Account?
Sep 23, 2011
I receive the following error when attempting to add my existing Picasa account: Error There was an error creating your account. Please try again.
I receive this error regardless of if I try to enter it from the Accounts area or if I attempt to add through Gallery --> Settings--> Quick upload for pictures --> Add account --> Picasa (Gallery)
I have been able to add other social networking sites such as twitter and facebook. This is the only one that I have found to give me errors
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Sep 15, 2011
Well I have a similar probelm that, I cant sync my facebook contacts on my phone
1.I went to accounts
2. Clicked Add Account ( and nothing happens, I click and the facebook icon gets highlighted but thats it, no screen change and no contacts added)
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Aug 20, 2011
I've had my photon for two days and have been unable to add my facebook account to the phone itself. I'm able to add the app and use it but I cannot directly add it like I did my google account. I've factory reset, successfully added other people's facebook, changed my password, changed my email in facebook so as to login under a different email.
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Nov 6, 2011
I am a new owner of Photon 4g. I used to have a HTC touch. I am getting "login failed. please try again" message when I try to setup my corporate email.
1> I have tried using both domainusername and just username with no success.
2> Also have tried setting up gmail as corporate account and later changing to the desired account settings as suggested in other forums and it still shows the same error.
3> I have also tried unchecking "verify certificate"
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Aug 17, 2011
whenever I open my email app. I want it to go back the the same account i was using not the default one
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May 2, 2015
Why can't I see Picaso pics in my gallery on my S6 (no option to sync in Google account settings)?
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Aug 3, 2011
Well now I have a new issue. Trying to get rid of my hotmail account and it won't let me remove it. I go to Messaging >> Menu >> Manage accounts >> select and hold on my hotmail account >>Select Remove account >> "Are you sure..." select Yes >>
Error Removing Account
Is there another way to force the account to be removed?
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Aug 2, 2011
Is there no easy way to remove a Corporate Sync Account? I am trying to remove the account I set up yesterday but the screen for remove account will not let me enter a username? As such, I don't even see how I can edit this current account from the phone. Is this not possible to do from the phone or do I have to do this from the company's Exchange server?
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Nov 2, 2012
I've set up several non-gmail POP email accounts using the MoPho Q's ICS built-in email app just like I had done on my MoPho 4G, but one on a GoDaddy hosted domain won't work. I enter the email info (my.name@mydomain.com), my password, the GoDaddy mail host name (pop.secureserver.net), port 110, security type NONE, and tap "Next." It thinks for a few seconds,with "Checking incoming server settings..." then comes back with "Couldn't finish:Username or password incorrect." (Server name, port, and security type are per GoDaddy directions.)
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Feb 7, 2012
I am coming from a Samsung Epic 4G. I have two email accounts and would rather use separate email in boxes. Is there a way to create a shortcut for each different inbox?
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Nov 18, 2011
Something funky going on with my yahoo account. I can't remove it. I get no response when attempting to remove it from the phone from manage accounts. And when I view the account, the username field is blank and uneditable. I suspect thats why i can't remove it. What's going on? is there a way to clear my email account or at least set the username?
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Aug 1, 2011
I have been using the HTC EVO for about a year now...I picked this phone up yesterday and I really enjoy the Photon. I have installed SPB shell for my interface because I just don't like the form and function of the UI that comes with it. Everything seems to be just great with the phone. The battery life is much better than the EVO. I have had moderate to heavy use of it today since 6:00am and after 9 hours of use I'm down to 30% of my battery life. I also have my corporate email set to push, with gtalk usage (without the video, i noticed that that issue was addressed), texting, voice calls and some internet usage.
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Oct 18, 2012
Is there a way to change the colors of each account in the combined inbox? The phone selects the colors automatically when addeding the accounts. Currently I have: Grey, Light Blue, Dark Blue. Which are *REALLY* hard to tell the difference between all 3 colors when just glancing at the phone.
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Aug 5, 2011
I received my device yesterday (August 04, 2011), and so far so good. I still need to figure out how to add my yahoo account and get my corporate email setup. If you would like to exchange information about the Photon
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Jun 3, 2012
Tried to upload pics directly from phone (gallery) to my Picasa albums for the first time today.It takes me to the screen where it asks for Caption. My Google account shows on this page. However no album appears in the drop down list. When I'm done with this screen a message saying: "Failed to retreive account information" is displayed below briefly. The sharing/sync of course does not happen.I was using Picasa to upload my pics with my previous Android, with the same account. Why isn't it working with the Ray?
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Oct 18, 2011
I am able to access the internet, but I cannot download anything from the market... If I connect via a wifi connection, then I can download. My old smart phone HTC HERO, was able to download from anywhere, not connected to a hot spot or wifi... I buy a phone that is supposed to be faster and better, but I'm not seeing it. I have only had the phone for 3 days, and i'm already starting to think I have made a bad decision. We do not have 4G in the area, but even 3G is faster then this phone.
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May 16, 2012
I can't seem to transfer my pictures from my phone to my computer. I can view them just fine on my phone, but as soon as I move them over to my computer the images are all invalid and I can't view them anymore. I've only tried with pictures I took with the camera on my phone so I don't know if this applies to downloaded images as well.
I searched around the forum and it seems a couple of people ran into this or something similar to this but I haven't come across a definite solution that doesn't require me to go online with my phone.
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Aug 23, 2012
I have attempted to register my new Photon Q numerous times, logging out, logging back in, and approaching from several different angles using different "Register" links on different pages, and trying MEID and IMEI.When using MEID HEX the server will check the S/N and reply that my IMEI S/N is in warranty, then several seconds later it will overlay the screen with a complaint from the server:"There was an issue with the serial number you entered or it was blank. Please try again."One can dismiss that complaint and continue with the attempted registration, selecting carrier, MFN, and Primary Device, adding purchase date and clicking submit, but that only take one to abject failure:"There has been an error with your request."Perhaps it is because the Photon Q is so new? Perhaps it is because your registration page has a problem.
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Aug 5, 2011
Just had a one-off bug on the camera. Whenever I held down the camera button, it would sit for a while doing nothing, try to rotate to landscape for a split moment, and then come back with a floating error: camera is unable to initialize. I tried this many times.
I captured a logcat using CatLog (the recommended aLogcat was not working well for me): [URL]
The logcat has been stripped of my personal information, and is only in relevant part.
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Sep 26, 2011
I have 4 apps on the very bottom of my home screen. When I move between home screens, these icons stay in place.Calculator, maps, iD & a square I touch to open my applications. I am trying to remove/delete the calculator icon but am having trouble doing so.Any other app I can hold, it vibrates & turns red and I just drag it to the trash can. These 4 icons at the bottom of the screen don't.
When I touch the calculator icon, the calculator opens. When I touch and hold the icon for the calculator, it opens a new window that says ADD TO DOCK
and lists programs/apps to add to the dock. No options to remove.
Again, I can not hold it down to drag it to the trash can.
know how I can remove this calc icon? Is this bottom row on my screen something special where apps permanently reside?
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Jan 10, 2012
When I tap on the camera to launch it, it would quickly flicker as if it were going to open but then immediately just go back to my home screen. "camera unable to initialize" error..I did a reboot and a factory reset it did NOT fix the issue. I am also unable to play any music.
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Nov 2, 2011
I used the Moto software to back up my phone yesterday, and since then it won't connect to wi-fi. It finds the signal, starts looking for an IP address, then stips the process. I've tried to turn off 3G and 4G, together and in combinations, updated PRL and profile, but to no avail. Even rebooted the router to make sure something wasn't wrong with it and other devices in the house are working just fine. Not sure if this has anything to do with the backup, but it's a problem I've never had before.
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Oct 17, 2012
I am not able to connect to any network service unless I am on Wi-Fi. I have checked my settings and I am not sure if I am missing something.
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Sep 16, 2011
Anyone having trouble sending mail? I have a POP 3 account with COX San Diego. I can recieve mail but I can NOT send mail. This phone does not have SSL. I tried 587 in the settings along with all of the other info, identical to the other phone ( EVO 4G) and my Outlook setting on my home PC (except for the 587 port) Home pc has 25 there.
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Aug 27, 2012
Text messages converted to MMS (pictures) are undeliverable and unreceivable on 3G. Those same messages do seem to eventually get delivered if Wifi is enabled.
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Oct 2, 2012
am facing problem related to Headphone 3.5mm jack. In my phone this jack in not working. So I am not able to listen music via Headphone. I want to Repair my phone.
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Nov 25, 2012
initially I was able to send texts, now I can receive, but not send, can send pictures.
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Sep 6, 2011
Im not sure why since ive reset my photon the only issue im having is downloading .doc files - the attachment says unsupported file type. Ive downloaded apps like readers and a different yahoo app but no luck - still unable to download those attachments. I havnt found any know issues or anything to support what im saying so maybe Im the only one.
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Oct 21, 2012
My device is unable to detect any of the Bluetooth Headset. I have tried same with Nokia and Amkette bluetooth. Scanning does not list any of these bluetooth headeset.
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Oct 28, 2011
My Photon 4 G does not sync calendar, contact, Gmail with my company Gmail account. I believe that it just stopped syncing last week and I believe that it was following a Motorola update, but cannot say for sure. Under Data Delivery, both Background Data and Data enabled are checked green. However, this is interesting because Email and corporate sync is grayed out on that screen. When I go to Account, checking the sync options is not possible, but I can do a manual sync. Please note, at one time, these options to sync Contacts, Gmail and Calendar were available. I've pulled the batter. I really do not want to reset to factory default. Suggestions? (Please note this is a company Gmail account, not just regular Gmail.)
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Dec 9, 2011
With my original Droid (first ever model) I could easily sync to all my folders of pictures on Picasa Web. With my Motorola Bionic I am unable to do so.
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