Motorola Photon 4G :: Only 30 Days' Email Sync?
Dec 22, 2011
I just activated a Photon and I think I made a huge mistake. The email client only syncs 30 days' worth of email? There's no way to sync older messages? I don't keep much in my inbox but I do keep messages older than 30 days and I need to go back to them from time to time.I suppose the obvious workaround is to use a 3rd party mail program, but please let me know if there is a workaround. I was stunned to see this limitation.
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Oct 24, 2011
Problems with text messaging.Keep getting old texts days after they were sent.
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Oct 15, 2011
I have searched numerous other posts in these forums and have found no solution since most answers lead to getting into the settings of the phone... So let me clarify early... I CANT EVEN GET PASSED THE "NOW" SCREEN.... SOMETIMES IT DOES BUT IT STAYS ON THE "STARTING SERVICES" WITH THE WHEEL SPINNING BUT NEVER GETS TO THE HOME PAGE.. IT SAYS THAT ACTIVITY "STARTING SERVICES" IS HAVING TROUBLE.. FORCE CLOSE? THEN I PULL THE BATTERY OUT AND DO THIS AGAIN AND AGAIN AND AGAIN...ETC.
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Jul 15, 2011
I recently switched form the BB Tour to the XPTR as it was the only other World phone option.The claim is Droid does business but I'm not sold on this yet.Spite the menu the push feature has a mind of its own.Is it really possible that this is the only Droid phone which limited exchange mail to 14-days.Please comment if you have the same issue or know of an external mail app that has better functionality with Exchange 2007/2010.
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Sep 26, 2011
Can we sync exchange email longer than 30 days or is this a new Gingerbread thing? Pre Gingerbread I could sync all mail
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Jun 26, 2011
this is honestly the worst phone I have ever owned. I had a blackberry that about a month ago stopped getting about half the emails I should have gotten. After a month of talking with IT about this and trying all kinds of fixes I gave up and decided to get and android phone to bypass the blackberry servers I assumed were the culprit. Well I am going to return this phone tomorrow and use my blackberry again. Yes, after 5 days of trying ever possible setting I have given up. I had the emails working for about 5 minutes and then after setting up a gmail account they stopped. I did a reset on the phone thinking this would help. Nope. And today mysteriously my old gmail account showed up even though I never set it up. Google is evil. And this phone is a piece of crap.
One of the big problems with this phone are the additional security settings under the advanced settings for incoming and outgoing servers. Out of about 10 Motrola IT people I talked to on the phone or chatted with had no idea what these were. I kept asking if they were for SSL and no one knew. Then yesterday I was told by the only intelligent person they are an additional secruity password you can get from your ISP and are similar to SSL keys. I had them checked (the port numbers will automatically change) the first time I had the phone working. But unchecked them and was able to sent two emails to my own email address and yet received no other emails yesterday as a test. Today I tried to send myself another email and it didn't go through though it appeared on my desktop.
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Sep 8, 2011
I have a 2010 ford focus with the sync system. Every feature on the system used to work well with my bbry but now I have some issues with the photon.
1. When I use the bluetooth connection to try to stream pandora, my library starts to play automatically. It will run both applications simultaneously until I turn one off.
2. It only connects automatically about 50% of the time when I enter the car. I have two phones installed. The photon is the #1, my wife's evo is #2. It automatically connects to the evo upon entering the car with both phones, desite repeatedly re-installing. I need both installed because we trade cars often and it's a pain to re-install hers every time. it used to work fine with evo & bbry.
3. My music library does not show
On the plus side the photon lets me respond to text messages with the voice to text feature and the radio range is so good that if I move the car from out front into the driveway 60+ft away, the blue tooth STILL connects.
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Aug 2, 2011
Is there no easy way to remove a Corporate Sync Account? I am trying to remove the account I set up yesterday but the screen for remove account will not let me enter a username? As such, I don't even see how I can edit this current account from the phone. Is this not possible to do from the phone or do I have to do this from the company's Exchange server?
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Aug 28, 2011
When entering the six digits pass code displayed by SYNC, the keyboard on the phone suddenly quits after I enter only 2 to 5 digits. The phone displays a message that there was a problem with pairing this phone. Is some setting on the phone wrong or is the phone hardware having a problem.
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Aug 26, 2011
I set up my gmail and calendar and they synced properly, but after that I had to go in to profiles and the goggle profile and push a sync to get them to update. I can't find a place in the menu to change the auto-sync settings.
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Nov 6, 2011
I am a new owner of Photon 4g. I used to have a HTC touch. I am getting "login failed. please try again" message when I try to setup my corporate email.
1> I have tried using both domainusername and just username with no success.
2> Also have tried setting up gmail as corporate account and later changing to the desired account settings as suggested in other forums and it still shows the same error.
I have been able to using the same credentials on my old phone and it used to work perfectly.
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Dec 23, 2011
When I am trying to sync music from Itunes to my Photon through the Motorola Media Link software I get a error message after all the music files have transfered. The message says that the MLL has stopped working. None of the music ends up on the phone.
I have updated the Motorla Media software and as far as I know my phone is up to date.
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Oct 23, 2011
hotmail was working great until yesterday on my Photon. I was using the Corporate Sync account type, using the exchange active sync settings from the official Windows Live Solution center:
[url]...
I was looking for an older email I could not find yesterday, so I decided to change my sync window from 3 day to 30 days. Right after that, all emails disappeared, and no matter how many times I tried to manually sync, nothng would show up again. Interestingly I can see all my folders, but all my folders say "no messages". Of course, when I access hotmail any other way (through Windows Live Mail on my PC or through the web, all the email is there). I have deleted the hotmail corporate sync account from the phone twice and re-setup twice, both times the installations were successful. I can always see the mail folders, but no mail messages. I also tested and found that I can send an email through hotmail.
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Sep 9, 2011
I've used the Motorola Media Sync app twice to transfer music to my phone. Both times, about half of the icons and shortcuts get removed from my home screens. The apps are still there, I just need to put them back on to the phone.
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Aug 17, 2011
whenever I open my email app. I want it to go back the the same account i was using not the default one
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Aug 14, 2012
Have Photon for 10 months. Did firmware update (45.4.13.MB855.Sprint.en.US) a few weeks ago, no change in operation. A few days ago, phone stopped retrieving mail from Android mail app and from Yahoo Mail app. I've always had "Battery & data manager" > Battery Mode > (set to) Maximum battery saver. Always retrieved mail as appropriate for mode.
Tried nighttime saver and performance mode. Pulled battery. Still no mail retrieval. If I open mail apps, they will retrieve mail, but not automatically as before.
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Aug 10, 2011
I've had the Photon for about two weeks now and tried time and again to configure my AOL e-mail as IMAP, not POP, which I don't like.I have been able to get it to work as POP mail, but not IMAP. Why is that? I don't think it's an Android thing, because I had AOL e-mail configured as IMAP delivery on my last phone, the HTC Hero.how to make AOL work on the Photon with IMAP protocol?
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Sep 22, 2012
How do you turn off the vibrating touchscreen keys when typing sms, emails, in browser, etc.? I've turned off "vibrate on touch" in Settings/ Sound but still get vibration in these other apps.
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Nov 2, 2012
I've set up several non-gmail POP email accounts using the MoPho Q's ICS built-in email app just like I had done on my MoPho 4G, but one on a GoDaddy hosted domain won't work. I enter the email info (my.name@mydomain.com), my password, the GoDaddy mail host name (pop.secureserver.net), port 110, security type NONE, and tap "Next." It thinks for a few seconds,with "Checking incoming server settings..." then comes back with "Couldn't finish:Username or password incorrect." (Server name, port, and security type are per GoDaddy directions.)
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Feb 7, 2012
I am coming from a Samsung Epic 4G. I have two email accounts and would rather use separate email in boxes. Is there a way to create a shortcut for each different inbox?
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Mar 1, 2012
My Yahoo was working. Then I installed my work email with Corporate Sync. Yahoo worked for a few hours and then would not update. I have deleted and re-added. I can send emails from my Yahoo account to my work email but cannot download and view the emails in my Yahoo inbox. I have a Photon 4G. I have tried all steps through WI-FI, 4G, and 3G - with same result.
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Apr 25, 2012
is there any way to add a new contact in my phone without having to save them in an email account? I am only given the option to save them in either my gmail or yahoo account and I don't want them saved in either.
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Nov 19, 2012
I just purchased a motorola photon Q 4GLTE. Used to have the Samsung Moment. On this motorola I can take videos in HD 1080 or HD 720 and 3 other lower settings but none of them will send via text or email. Message says the file is to large and to use the Video MMS setting. I used that setting and the quality of the video is awful and the sound is almost inaudible. but it will send in a text. How can I send or convert my HD videos to mms and send them via text and email? Do I only have the option of the video MMS mode? If so....I would much rather have my samsung moment back. took much better pictures and sent high quality videos. I have searched high and low and went to a sprint repair store and there are no answers to my problem. The store said they are made like that and don't have good quality mms settings. I can't believe this is so. Is there an app or a setting to fix this problem
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Jul 20, 2012
How do I enter an existing email account to my phone i keep getting a configuration error
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Jun 11, 2012
I recently changed 'Mail Days to Sync' to 'No Limit', but the main screen Mail Icon displays 1,152 e-mails (i.e., my entire Inbox). How to I stop this number being displayed?
Info:
iPhone 4S
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Sep 21, 2010
My E52 stops synchronising with Exchange after approx 10-14 days. Works perfectly for a while after initial sync, then after said period I just notice that sync of all objects (e-mail, contacts etc.) stops. No warnings, no error messages. All settings seem intact.
Only thing that works is a factory reset and setting everything up from scratch again.
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Jun 5, 2010
How can i change the weekend days to other couple of days rather than Saturday and Sunday?
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Sep 6, 2011
Im not sure why since ive reset my photon the only issue im having is downloading .doc files - the attachment says unsupported file type. Ive downloaded apps like readers and a different yahoo app but no luck - still unable to download those attachments. I havnt found any know issues or anything to support what im saying so maybe Im the only one.
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Aug 5, 2011
I received my device yesterday (August 04, 2011), and so far so good. I still need to figure out how to add my yahoo account and get my corporate email setup. If you would like to exchange information about the Photon
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Aug 24, 2011
On my first Photon and my wife's Photon the email icon is a bright red icon looking like an envelope.
When I updated my Photon I now have a gray borig @ sign icon. Where is the other icon? That seems to come if you set up email with another provider (I was initially using comcast). I tried creating comcast account again but it did not change the icon.
Is there a way to get that notifiacation icon back? Obviusly it can be done without being root.
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Nov 6, 2011
I am a new owner of Photon 4g. I used to have a HTC touch. I am getting "login failed. please try again" message when I try to setup my corporate email.
1> I have tried using both domainusername and just username with no success.
2> Also have tried setting up gmail as corporate account and later changing to the desired account settings as suggested in other forums and it still shows the same error.
3> I have also tried unchecking "verify certificate"
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