Motorola Photon 4G :: Lost Hotmail And Personal Email After Latest Update
Oct 13, 2011
After the latest update I lost my hotmail account and charter account. They are seen in my accounts but nulled out. I can not delete them. Also, if I try to add them back, I have no options anymore for adding email accounts. It only gives options for Facebook, Google, LinkedIn, Lotus Notes, and Skype and the lotus notes and skype is there because I additionally installed that. Does anyone review functions of the phone before they release updates or are we all just Beta testers for Sprint and Motorola. I had just got my phone fixed with all the other issues.
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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Sep 6, 2011
The new Android release has removed the ability in the music player to stop a song, and you can no longer clear out a playlist (I don't mean deleting a playlist, I mean clearing one out, which essentially stopped music from being played). Tech support level 2 told me that this was purposely done by the engineers at Motorola, but I have no idea why, and I can't seem to get in touch with them.
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Dec 20, 2011
I just learned about Hotmail email issue. I tried to send a message from hotmail to other personal email. I do not see any message in my personal email from hotmail.
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Aug 3, 2011
Well now I have a new issue. Trying to get rid of my hotmail account and it won't let me remove it. I go to Messaging >> Menu >> Manage accounts >> select and hold on my hotmail account >>Select Remove account >> "Are you sure..." select Yes >>
Error Removing Account
Is there another way to force the account to be removed?
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Oct 23, 2011
hotmail was working great until yesterday on my Photon. I was using the Corporate Sync account type, using the exchange active sync settings from the official Windows Live Solution center:
[url]...
I was looking for an older email I could not find yesterday, so I decided to change my sync window from 3 day to 30 days. Right after that, all emails disappeared, and no matter how many times I tried to manually sync, nothng would show up again. Interestingly I can see all my folders, but all my folders say "no messages". Of course, when I access hotmail any other way (through Windows Live Mail on my PC or through the web, all the email is there). I have deleted the hotmail corporate sync account from the phone twice and re-setup twice, both times the installations were successful. I can always see the mail folders, but no mail messages. I also tested and found that I can send an email through hotmail.
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Sep 14, 2012
I have run the update and something has gone bad. Not only I've lost all contacts, mails, SMS and so on, but I can't find anywhere the backup that Desktop Manager claimed to have executed while updating.
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Mar 12, 2012
After changing to the new iPhone software and iTunes, while resyncing, computer shut down. Now the photos, my personal settings, and all pictures are gone. Any way to find/resync back to normal?
Info:
iPhone 4, iOS 5.1
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Mar 27, 2012
lost all contacts in latest update. how can i retrieve them?
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Jul 20, 2010
My curve 8520 has suddenly lost the personal email setup option and i need to know how delete old email accounts, i'm unable to do so.
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Dec 11, 2014
i lost my latest downloaded ringtone without doing update or something else
Info:
iPhone 5s, iOS 8.1.1
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Sep 30, 2011
Icons of Facebook,BB messenger and App.world is missing after upgradation to their latest version.how to get them back.
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Apr 11, 2012
I updated the phone software with the latest version and once I restartd the phone my mail widget had stopped working (the application seems to have disappeared
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Jun 12, 2012
I stop receiving emails to my personal hotmail account.
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Aug 22, 2012
When I'm in an application that tries to open up a web URL (Google+, Twitter, other apps), I get prompted to "Complete action using" Browser, Firefox, or Opera Mini.I click the check box saying "Use by defauly for this action", but every time I click a link, I get the same prompt.On some URLs, when it redirects, I will get the message popping up three times in a row.I went to home -> settings -> applications -> manage applications -> all -> Browser and "Launch by default" says that I have "selected to launch this application bt default for some actions", but I can't see what they are. Shall I just try clicking the "Clear defaults" button there, then reassociating Browser?
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Jul 12, 2011
an issue receiving Hotmail on Droid x after the 2.3.3 update? I can send an e-mail, but I can't receive one. I've done everything I can think of from changing ports, to re-adding the account, many factory reset, battery pulls, reboots, cache clears and had to call tech support. After several hours on the phone with both Verizon and Motorola tech's as well as these forums to try to resolve the issue the best answer I was given was to try an app off the market place or ship my phone to Motorola for repair.
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Aug 16, 2011
I'm having a issues where my hotmail email were working fine for months no issues then on the 8 of august stopped. It was not long after I took the new UK update for my phone 4.4.20 I have not recieved any emails. I haven't changed any setting my battaries on 'Night - time saver', I have also tried forcing it to refresh it just sit there for ages getting nowhere.
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Sep 9, 2011
Lately when I try and send an e-mail via gmail or hotmail I get connection error.
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Aug 21, 2011
My wife and I noticed that neither one of our Droid Xs can get the GPS to lock on.Before the latest update we both were using the gps while in Chicago and on the way back to New York the week of August 1rst.This week we can't get the gps to work on either phone; it will continually keep searching and searching.I've been trying for three days now.We have tried 3rd party gps apps and that will not work.We have tried rebooting both phones and pulling batteries, and it still will not fix the problem. Everything else works on the phone- wifi, blue tooth, calls, etc.
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Jun 24, 2012
Ever since upgrading the firmware on my Motoactv to MA 1.7.2 E8, I've had a problem with the Pedometer.I can't really say what it is doing on a general day to day basis, but when on the cross trainer at the gym it appears to be losing steps - however, it does appear to be counting them.For example, yesterday morning I went to the gym and as usual I set my Motoactv to Elliptical workout and put it in my pocket. When I started, my steps for the day were around 1700.Part way through my workout, I checked my Motoactv and it was showing over 4500 steps so it all seemed to be fine, and it was clearly registering my "steps" on the elliptical.When I stopped, after 1 hour 45 minutes, I checked my Motoactv and it was showing 1600 steps - less than I started with! According to prevoius workouts on the earlier firmware, I'd expect my steps to be approximately 14000-15000 higher than when I'd started after such a workout.All the stats in "Recent" were consistent with earlier workouts of a similar magnitude and time (i.e. distance, calories, avg/max stride rate). Also, if I look on the Motoactv website, I can see my strides being in excess of 14000.This is the second time I've noticed my steps being way off, though I don't always check my steps. However, I'm fairly certain it was working perfectly prior to the latest firmware upgrade. I definitely clocked more than 20000 steps during the day in the past, so if it is "rolling over" back to zero, it wasn't doing this in the past.
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May 4, 2011
I receive lots of email from friends and family that contain pictures that have been inserted between lines of text. They show up fine in outlook and webmail, but on the Xoom they show up with tiny placeholders (boxes with green question marksressing on "show pictures" does not help. Emails with regular attacements can be viewed by clicking on attachements, and advertising pics are shown after clicking "show pictures" Only embedded or inserted pictures are not displayedI have seen posts about this on the android forum, but could not find any answers.Hopefully there is a solution, especially since the Xoom has the latest
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Nov 17, 2012
I just bought an 8GB MOTOACTV yesterday in Hong Kong and the existing version of software is 1.7.3 A8. I tried to install MOTOCAST on 2 PCs (system: WinXP & Windows Vista) and both are upgraded to 2.0.31, but when I check the software update for MOTOACTV itself, the MOTOCAST told me no update for me for the timebeing.
The fact is there is 1.7.11 A8 out there and maybe 1.7.12 A8 as the guy introduced me to buy have the exact same device (only this version in same store) with Golf function on. Meanwhile, when the device connect to WiFi yesterday evening, I saw once the words of "Software Update Availabe, please connect the computer to update" shown on the device.
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Nov 6, 2011
DROIDX from Motorola.
System Version: 4.5.605.MB810.Verizon.en.US
Android Version: 2.3.3
Baseband version: BP_C_01.09.13P
Not sure if any other information is necessary, but since the latest update on our phone, after getting into the camera application it freezes and stop responding to the direction you point it at. If we back out of the camera application to the home screen, the phone is still responsive, it is just the camera that we are having issues with.
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Nov 29, 2011
It makes reference to invalid email/password but netflix works on my phone and any internet connected computer hardline or wifi, I'm using wifi with the Xoom and never had any problem before.
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May 3, 2012
My Droid 4 was working fine until I updated it with the latest firmware from Verizon/Motorola. Now Gmail doesn't work. I've been to the VZ store and they did a complete reset and still no Gmail.
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Sep 1, 2011
I recently updated my phone with att 4.5.91 update. My phone was receiving 4g speed before not it is stuck with edge icon and edge speed.
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Mar 11, 2012
We updated to Motocast 1.3.9 and AVG Antivirus immediatley flagged the MOTOCAST-THUMBNAILER.EXE as a virus, deleting the file and moving the program to the virus vault.As there is clearly something going on that triggers protection, we are uninstalling the program and will wait until we are advised that the program exhibits safe behavior.We suggest that you fix the program, or IF it is safe, contact AVG and other Antivirus vendors so that this program is not flagged in error.
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Aug 17, 2011
whenever I open my email app. I want it to go back the the same account i was using not the default one
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Jul 13, 2012
Tried to update yesterday, downloaded and tried to install. Phone reboots and I get an android guy with an exclamation mark. When phone restarts, a notification pops up saying the update was not installed.
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Oct 24, 2011
Have tried may times in the last two weeks and everytime I get an error that the update failed to install. Below is the error logged when pushing up vol+down vol at the update screen.
Finding update package...
Opening update package...
Verifying update package...
[Code].....
There has been alot of activity in a post that shows answered so I am starting a new thread as this has not been resolved.
Today is my 13th day of Sprint's 14 day return policy and I will be returning first thing in the morning for a Galaxy S II if not resolved.
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