I've been trying to create a motocast ID for the past few days and it keeps saying that there was an error and to try later. is anyone else having this error? any work arounds? or ways to get this to work?
View 2 RepliesI have been logging into the MotoACTV site for for abput two months now. The very first time that I tried to login several months ago I received the Error Message: "An Internal Error has Occurred. Please Log Out and Log In again." I have rteceived the same message intermittenlty since then and also today. This seems to me a problem with the servers not adequate to the demand and should be relatively easy to remedy. i use a variety to fitness sites -- Strava, Edomondo, Garmin Connect, Training Peaks -- and have never received a simmiliar message. I think Motorola should get a handle on this problem.
View 15 Replies View RelatedStarted today with 11,316 calories already expended and I haven't even put the watch on. Tried turning off and back on. Turned off tracking and back on. Turned off and powered off then back on and enabled tracking. Still at 11k calories. There doesn't seem to be any way to reset this.
View 8 Replies View RelatedEvery single time I connect my watch to the computer via USB cable I get this "Connection Error": "Your MotoActv device cannot connect to the internet if your computer requires a proxy to reach the internet, please click proxy settings." Then I click the "Try Again" button and it successfully connects. This happens every time without fail. It's annoying. Can that be fixed?
View 12 Replies View RelatedI try of chose a courses in the golf app but it gives me the error process com.motorola.motogolf has stopped for only one courses ans it's the courses for Golf St-Jean-de-Matha in Canada, Quebec.
View 6 Replies View RelatedOne of the quirks I seem stuck with is a Firewall Error Message on my home computer. Nothing I do seems to resolve it. Even turning off all the firewall functionality doesn't stop this message (I use Kaspersky Internet Security 2012). I don't have any problems on my office computer (Trend Micro).
According to Kaspersky I have the MOTOACTV components all trusted and as noted even if I turn off the firewall and the entire security suite it still produces this message.
No other application or harware experiences any connection problems. I can work around this but it is one of a handfull of annoying quirks that remain with MOTOACTV.
I'm trying to enter a simple ladder (0,8km speed + 3min jog + 1 km speed + 3km jog + 1,2 km speed + 3 min jog, going down to 0.8). Simple enough, 5 activities, each an interval workout, one set, High based on distance, low based on time.
View 2 Replies View RelatedI've tried logging in with Chrome and I.E. and get an internal error with a stack trace I've included.
View 7 Replies View RelatedMy devise is ocurring the error during multi-stage workout. The error is: The application NotifierApp (process com.motorola.g2) has stopped unexpectedly. Please try again.
View 3 Replies View RelatedI have a Samsung Galaxy Nexus with the MOTOACTV app installed. Whenever I try to sync it, I get an error saying"Could not reach the server while attempting sychnronization". It doesn't matter if I am on WiFi or using the cell network. The only way to get it to sync is to log out and back in. I have tried to uninstall and reinstall, but still have the same issue.
View 14 Replies View RelatedI was checking the portal today and noticed that the schedule section at the top of the page displays incorrect workout info - see screenshot attached.
I am sure that I have not exercised today (it is Sunday, duh) ... yet the schedule shows that I had an exercise today (see red dot on the schedule). So I checked the device and verified that there was no exercise today on the device. And when I clicked to check details on the portal, I saw last week's exercise data.
OK, So tell me if this happening for you too. I went in and planned a workout. I put it for Tuesday and Thursdays. I saved it, and it went into the calendar. I then went back in, because I wanted to add a route to the workout. I went in, and then added tou route, and saved it again. For some reason now, my workouts were on Monday and Wednesday on the calendar. So I went back in to check off the correct days, and noticed that the checks were no on Sunday and Tuesday. So I set it back to tuesday and thursday. Just for kicks, I went back in to edit, and sure enough, Monday and Wed were checked now instead of Tuesday and Thursday.
View 3 Replies View RelatedI have seen people having several problems with sync'ing. My problem is probably a variation of the basic underlying problem.I got my Motoactv a couple of days ago. I did a workout, and then tried to sync it wirelessly. I tried several times, but each time it gave me a network error. So then I connected the device to the computer via USB and the sync was successful.The next day, I did a couple of workouts. This time both the wireless and USB syncs failed numerous times. After reading several other posts, I did a factory reset.I then did a workout, and tried the wireless sync, and that failed. I didn't try the USB sync at that time. I went to bed, and when I got up this morning, Motoacdtv said that the sync was successful. So sometime during the night, the wireless sync occurred. I then did another workout today, and then did a USB sync which was successful. Another workout, and then the wireless sync (without intervention) worked.
View 4 Replies View RelatedAm I the only one that gets these errors everytime I connect? I just click "try again" on the first message, then I click past the second message and then it works, but it seems odd. I don't have anything special on my network, it's just a basic cable modem with a wireless router and my computer connects via wireless. See attached for errors
View 2 Replies View RelatedWhile navigating the Motoactv Site, I frequently see (often several times per session) "An internal error has occurred. " Sometimes the refresh button fixes it, but often I have to log out and back in, which is a pain when it happens several times in a browser session. Screenshot attached. I am on IE 9 both 32-bit and 64-bit.
View 4 Replies View RelatedAnyone getting the error, "The process xxxx has stopped unexpectedly" with one button that says "forced close"? If so what can be done to prevent it. I was at the end of my run yesterday and stopped my run on the Motoactv. When I clicked the button to stop the run, the error popped up. When I clicked the "forced close" button, I lost my entire run. The run can no longer be seen in my recent workout list. It was disappointing to loose the data. I was not running any music when this happened. I was only using the exercise mode at the time. My software version is 1.7.2 N8. I would suggest that the watch needs an option to make incremental saves automatically every lap. That way if the watch does crash or the watch is accidentally turned off, the entire workout is not lost.
View 2 Replies View RelatedStill getting that wonderful "internal error" on IE and Firefox. Chrome on the other hand seems to let me log in, but only shows blank screens.
View 2 Replies View RelatedWow, what a disappointing first experience. First, have huge issues connecting to Wifi network for the first time. Then, go for a 6 mile run and sync. I go to https://motoactv.com/workout/show and get an engineering-guy-wrote-the-nonuserfriendly-copy popover that says "Workout does not contain any raw data".Then, I come here to ask a question and I'm asked to fill out 5 separate, non-sequential forms before I get to access the Post Question link. Someone on your Support Forum UI team REALLY needs to sit down and look at these steps and try to unify them in one flow. Quite possibly the most ridiculous support form sign up process I've seen of any OEM, ever.
View 1 Replies View RelatedIs it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
View 2 Replies View RelatedI have been trying to download gold courses for 2 days now and can't figure it out.My device keeps saying "Downloading" and nothing is happening.
View 14 Replies View RelatedI've owned the MotoActv for two month, I got the mysterious "moisture issues" that everyone seems to be getting even though I've never used it in the rain. But the thing that is driving me nuts is the music. When I hit random shuffle of all my songs, I hear songs I don't want to hear... song that I do not own on my computer. Where are these songs coming from? Today I heard "Boot Scoot Boogie!" I abhore country music as does my wife. Doing a computer wide search shows no evidence that the song exists on my computer. Yet there it is playing in mile four. Other mystery songs have showed up too. The performance music playlist seems to be filled with songs I never heard of, yet evidently I perform well to them.
View 1 Replies View RelatedI haven't been able to access the motoactv portal all morning.
View 2 Replies View RelatedLet the developers know what new innovations you would like to see in Motoactive. Let them know what Apps, websites, hardware features that are out there that you love and would like to see incorporated into Motoactv.
View 1 Replies View RelatedThis has been frustrating me for the past 3 hours. I just opened my MotoActv today. I plugged it into my computer, installed Motocast, and set up my Motocast ID. I can sign into mymotocast.com just fine, but cannot sign into motoactv.com. It gives me the message "Invalid credentials. Please try again."
View 2 Replies View RelatedI put a name in when I registered. But it says I am signed in as *** and that's what appears on the forums. How can I change it to a proper name?
View 1 Replies View RelatedWhen i post my workout to facebook i want it to show the metrics like nike does below so info and a link.
View 4 Replies View RelatedI see that people say they use the MA as a watch. Perhaps it's a problem with my unit, but if I wear the MA as a watch, no Bluetooth, no music etc. I have it timed out at 15 secs (makes a boring watch) and the brightness guite low... it never lasts the whole day before I have to recharge it. Seems a bit pointless having a "watch" that runs out of power before the day is through.If you use the MA simply as a watch (ignoring the silly steps counter which can't be turned off!) how long do you get?
View 14 Replies View RelatedWhen I bought my Motoactv 4 months ago, the GPS worked fine. It was perfect.
View 2 Replies View RelatedI've try using the motoactv with and without a footpod but have not been able to find cadence data on the website.
View 15 Replies View RelatedIt runs non stop and drains out my battery !
View 11 Replies View RelatedThe unit worked normally for my workout yesterday. This morning I tried to turn it on for my workout, and nothing happens. I plugged it into the computer to see if I had inadvertently killed the battery. The white charging light comes on, but the display doesn't show the battery percentage graphic, and nothing happens when I push the power button. The Motorola charger is at home, so I can't try that until after work.
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