Motorola Motoactv :: Cannot Log Into Motoactv.com
Apr 25, 2012
This has been frustrating me for the past 3 hours. I just opened my MotoActv today. I plugged it into my computer, installed Motocast, and set up my Motocast ID. I can sign into mymotocast.com just fine, but cannot sign into motoactv.com. It gives me the message "Invalid credentials. Please try again."
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Jul 25, 2012
Is it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
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Apr 6, 2012
I have been trying to download gold courses for 2 days now and can't figure it out.My device keeps saying "Downloading" and nothing is happening.
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Aug 7, 2012
I've owned the MotoActv for two month, I got the mysterious "moisture issues" that everyone seems to be getting even though I've never used it in the rain. But the thing that is driving me nuts is the music. When I hit random shuffle of all my songs, I hear songs I don't want to hear... song that I do not own on my computer. Where are these songs coming from? Today I heard "Boot Scoot Boogie!" I abhore country music as does my wife. Doing a computer wide search shows no evidence that the song exists on my computer. Yet there it is playing in mile four. Other mystery songs have showed up too. The performance music playlist seems to be filled with songs I never heard of, yet evidently I perform well to them.
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Jun 21, 2012
I haven't been able to access the motoactv portal all morning.
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Feb 27, 2012
Let the developers know what new innovations you would like to see in Motoactive. Let them know what Apps, websites, hardware features that are out there that you love and would like to see incorporated into Motoactv.
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Dec 28, 2011
I put a name in when I registered. But it says I am signed in as *** and that's what appears on the forums. How can I change it to a proper name?
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Apr 23, 2012
When i post my workout to facebook i want it to show the metrics like nike does below so info and a link.
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Feb 25, 2012
I see that people say they use the MA as a watch. Perhaps it's a problem with my unit, but if I wear the MA as a watch, no Bluetooth, no music etc. I have it timed out at 15 secs (makes a boring watch) and the brightness guite low... it never lasts the whole day before I have to recharge it. Seems a bit pointless having a "watch" that runs out of power before the day is through.If you use the MA simply as a watch (ignoring the silly steps counter which can't be turned off!) how long do you get?
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Dec 12, 2012
When I bought my Motoactv 4 months ago, the GPS worked fine. It was perfect.
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Dec 4, 2011
I've try using the motoactv with and without a footpod but have not been able to find cadence data on the website.
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Jan 25, 2012
It runs non stop and drains out my battery !
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Oct 17, 2012
The unit worked normally for my workout yesterday. This morning I tried to turn it on for my workout, and nothing happens. I plugged it into the computer to see if I had inadvertently killed the battery. The white charging light comes on, but the display doesn't show the battery percentage graphic, and nothing happens when I push the power button. The Motorola charger is at home, so I can't try that until after work.
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Jan 26, 2012
Just installed the Motoactv, all OK except for the FM, it doesnt work at all, earphone connected, it senses the connection since it report no signal when I take it out, but it cant find any stations
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Apr 5, 2012
do you know who is manufacturer of the sweatpants from MotoActv ad?Few of my friends expressed interest in getting MotoActv .
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Jan 22, 2012
Just got my motoactv, and want to do the PC setup but when I plug it in it doesn't seem to be recognized at all by the PC. Is there anything I can do to get it to connect?
I've tried 2 different pc's and get the same thing on both..
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Aug 18, 2012
my device is 3 weks old ; working fine until today
running with gps and it just stops and restarts a new run or randomly exits the run; this happens multiple times so I have useles tracking of the run wrist band; never wet or humid or heavily perspired on; up to date firmware
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Jun 1, 2012
After having a ton of syncing problems that never got resolved I now get "Please wait, syncronization in progress..." screen for a long period of time. It will eventually time out.
I have tried uninstall, reinstall, and even a factory reset erasing everything. Nothing works. I have had this issue with the last couple versions of the MOTOACTV app but I am currently on 2.0.52. I emailed support a logcat a while back but never heard anything from it. I love the MOTOACTV, but without the app.
Oh and I am using a Verizon Samsung Galaxy Nexus with Android 4.0.4.
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Jun 12, 2012
So before this last update I think my wifi was always on. When I got back from a run by the time I could get to my laptop the data was already synced. After this update it seems the wifi is off and when I click on wifi settings it says "enabling wifi". How do I turn this off or on so either it always connect to my wifi when in range or stays off until i tell it?
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Dec 13, 2011
I would like to share my motoactv with my wife, can I set up to separate profiles?
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Aug 3, 2012
Has any tried waterproofing their MOTOACTV with one of the new hydrophobic nano coatings (like Liquipel)?
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Jan 3, 2012
How do you delete a run
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Jan 12, 2012
I can't remove the belt clip.I'm encountering alot of resistance and I'm afraid I'll break the unit if I apply more.Can a guy put the clip on incorrectly or will it only go on one way? It slide on easy enough, but getting it off is another story.Please help, or I'm gonna have to send the unit in and have them do it for me. I've had the unit several days, but couldn't use it much waiting on the strap to come in, now this.
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Mar 9, 2012
I cant login to motoactv. It says invalid account credentials. I try to reset password but it gives me unknown error message in popup box. My account is: [URL]I just bought device yesterday and have never been able to login.
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Mar 26, 2012
I would like to use the MOTOACTV for geocaching. For those who don't know it's a sport/activity where you go to a website and look up GPS coordinates for a treasure. You then upload the coordinates to a GPS and see if you can find the treasure. For the whole explanation you can go to [URL].With the golf upgrade it seems that the device can have a further update to allow geoaching. The device simply needs to know where it is and where the destination is, then provide the user the direction and distance from one to the other. That's exactly what it's doing for Golf. The only modification is that the user loads in the destination point rather than it being one of preloaded golf courses. In addition to getting to the geocache there are hints sometimes provided, so it would be nice to upload that to the device as well. This is generally referred to as "paperless geocaching". An example of a completing product is the Dakota 10 by Garmin.I currently use a handheld GPS for this activity but would much prefer to use this product. It would open up the product to a whole new audience of perspective buyers.
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Jan 26, 2012
It did to me, FM problem solved, battery indicator becomes more accurate, WIFI access point connection solved.I didn't even know that you can do that, just a long press on the power button.
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Jul 19, 2012
I see that there is a new device update MA 1.7.11 MA version according to the website. But when I try to update the devise using the device manager it says update: n/a. Then i try to update the software and it says that it is already up to date. I have the 8GB version and thats what the update is for according to the website.
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Apr 4, 2012
Is it possible to use the Motoactv while charging? I would like to review workouts, play music, etc.
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Feb 5, 2013
I don't know what is going on but since yesterday, every time that I try to login to Motoactv, I receive this message:
{"code":"1","return_url":"/dashboard/index"}
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Aug 10, 2012
How do you sync using the usb?
Because since it messes up using the wireless and you can't view the details on the website. So I have been using the usb and now all of sudden it doesn't sync the workouts.
I can't find any info on if there is some special way to sync the workout using the usb.
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Aug 26, 2012
Hi, I purchased my MOTOACTV from the US and brought it to India. However, the GPS doesnot seem to be connecting. It keeps searching for GPS and doesn't connect. I went to the MOTOACTV website and tried to download the map for India and there is an error with the link they have provided which does not allow me to download the map. This is very disappointing. I was very excited to use this device and am feeling very let down now.
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