Motorola Motoactv :: Wireless Sync'ing Each Time It Gave A Network Error?
Mar 14, 2012
I have seen people having several problems with sync'ing. My problem is probably a variation of the basic underlying problem.I got my Motoactv a couple of days ago. I did a workout, and then tried to sync it wirelessly. I tried several times, but each time it gave me a network error. So then I connected the device to the computer via USB and the sync was successful.The next day, I did a couple of workouts. This time both the wireless and USB syncs failed numerous times. After reading several other posts, I did a factory reset.I then did a workout, and tried the wireless sync, and that failed. I didn't try the USB sync at that time. I went to bed, and when I got up this morning, Motoacdtv said that the sync was successful. So sometime during the night, the wireless sync occurred. I then did another workout today, and then did a USB sync which was successful. Another workout, and then the wireless sync (without intervention) worked.
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Apr 27, 2012
I have a Samsung Galaxy Nexus with the MOTOACTV app installed. Whenever I try to sync it, I get an error saying"Could not reach the server while attempting sychnronization". It doesn't matter if I am on WiFi or using the cell network. The only way to get it to sync is to log out and back in. I have tried to uninstall and reinstall, but still have the same issue.
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May 20, 2012
Every single time I connect my watch to the computer via USB cable I get this "Connection Error": "Your MotoActv device cannot connect to the internet if your computer requires a proxy to reach the internet, please click proxy settings." Then I click the "Try Again" button and it successfully connects. This happens every time without fail. It's annoying. Can that be fixed?
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Jun 4, 2012
I'm a new Motoactv owner. Today is the first time I tried to sync my workouts and view them online. It takes a very long time to complete the sync (5-10 minutes). The first time it supposedly synced, my workouts were not uploaded to the site. When I log onto the website, that is also incredibly slow. Every link I click takes extraordinarilly long. When I try to view my work out, I get an error ("Internal Error has occurred..."), and it tells me to log out and log back in. But that doesn't result in anything different.
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Mar 9, 2012
Am I the only one that gets these errors everytime I connect? I just click "try again" on the first message, then I click past the second message and then it works, but it seems odd. I don't have anything special on my network, it's just a basic cable modem with a wireless router and my computer connects via wireless. See attached for errors
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Jan 13, 2010
We just got our 3Gs's last weekend. This morning I checked some mail and came back to it a few minutes later.
All of sudden it would no longer power on. I know the battery was about 50% when I checked email. The phone has not been jailbroken.
Hooked it up to the PC (windows 7) and Itunes said it was in restore mode which I have no idea what this really is. Itunes said to go ahead an restore the phone.
I let Itunes start the process, but then Itunes gave an error code 28. I have no idea what this means. The phone has been flawless until this point.
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Jun 26, 2012
I tried to update my iPhone 4 software to 5.1.1. But iTunes gave me error message saying that the firmware is not compatible.
Info:iPhone 4, iOS 5.1
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Feb 15, 2012
How can i set multiple wireless setting on my MOTOACTV? Currently i have 1 setting and is working fine? How can set additional wireless setting for diff location?
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May 23, 2012
I alternate between wireless (bluetooth) and wired headphones. Today when I tried to connect my wireless headphones, a pop-up message appeared telling me to first disconnect my wired headphones. The problem is that I had no wired headphones connected. I tried connecting/removing the wired headphones, rebooting, etc., but I am still unable to connect the wireless headphones.
As a FYI, this started to occur at the same time I received a message telling me to connect my device to receive an update, but when I connect to my computer I get a message that I am up to date.
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Jul 25, 2012
Is it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
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Aug 14, 2012
Even went to the extend of disabling the firewall, to no avail.
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May 23, 2012
this is my second 9360 with the same problem alway searching for network got this replacement from blackberry a few weeks ago after the other one did the same thing and now same problem again does any one know whats causing this
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Mar 20, 2012
I just picked up a MiFi 4G device and I carry it at all times. However since it has a cap on data per month I want it to be secondary to several other unlimited WiFi networks such as my office WiFi, home WiFi, free WiFi hotspots, etc. Is there any work around to make the MiFi wireless (or any permanent wireless network) 2nd to all other recognized networks? This is the ideal set-up for my iPhone 4 and iPad 2 WiFi. I don't want to have to turn the MiFi on and off constantly, I want it on in the background as a seamless secondary option. I appreciate any insight and find it odd that you cannot prioritize networks. Meaning if I "forgot this network" and start over will the 1st joined or most recent joined become primary when there are multiple networks available?
Info:
iPhone 4, iOS 5.1
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Apr 19, 2011
after purchasing a charm with motoblur last week, i was able to set up my motoblur account through wi-fi, send and receive messages as tests to make sure the phone was working through providers at&t and t-mobile (because i had unlocked and inserted an existing british simcard on the network "3"). i opted to not enter the browser/marketplace due to the price of roaming abroad.after travelling back to the uk today, i was able to make a couple of calls and around twenty sms's with no problems whatsoever, but as i was not roaming abroad any more, i tried the browser, marketplace, maps and Internet. none of these worked due to the network state being disconnected, despite being connected to the provider "3" (found going through settings>status>network connection state: disconnected). thus when returning home, i hunted around the internet on the computer to find a way for browsing to return, just in case i'd by accident declined something earlier in the week. i came upon the "master reset / factory data reset" page on the website: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/49373/~/charm---master-reset-%2f-factory-data-reset
after following these instructions, the phone reset. ok. then, when going back through the welcome/getting started intro to the phone, there was still a failure of network connection, and any wi-fi connections with the correct password entered always ended in "wrong password entered," or it ignored the previous password and a vicious circle of correct password after correct password began.
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May 9, 2010
I have a Bold 9700 on Orange network and Netgear WNR834B router. I'd like to get UMA working but haven't the first idea on how to configure the phone and/or the router.I have connected to Wi-Fi OK. However my 9700 Wi-Fi diagnostics for UMA report "ISP or wireless network error".
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Apr 11, 2012
Everytime I attempted to add my wi-fi network the program crashes and has to restart.The devices that the most recent update. I have uninstalled and reinstalled the program. I have also retarted for the computer and device. why the Motoactv program keeps not responding when I attempted to add a network?
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Mar 28, 2012
For the second time in 2 months my E6 gave me a "Connection error" message when trying to make a call. Switching off and then on again appears to have fixed it. "Not the network," says Telenor. I am using 3G and was 325 metres from the mast.
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Jan 23, 2012
I would like the watch to show the time continuously without the display getting off. I managed twice the display to show down the time but I can't recall how I did it?
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Feb 19, 2012
Noticed last few days that the time of day seems about a minute behind what it should be.Does it ever adjusted to the actual time when you do an outdoor workout? Maybe not as did one yesterday and no difference.Got latest software 4.57.97
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Jun 4, 2012
I have been logging into the MotoACTV site for for abput two months now. The very first time that I tried to login several months ago I received the Error Message: "An Internal Error has Occurred. Please Log Out and Log In again." I have rteceived the same message intermittenlty since then and also today. This seems to me a problem with the servers not adequate to the demand and should be relatively easy to remedy. i use a variety to fitness sites -- Strava, Edomondo, Garmin Connect, Training Peaks -- and have never received a simmiliar message. I think Motorola should get a handle on this problem.
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Jul 19, 2012
A few days ago I went for a run, got back, went on [url]... to see my workout... but it wasn't there. At first I thought it just didn't sync yet, manually synced it, still nothing. After playing around with it for a bit, I started reading through the forums and came across the "Class Action Lawsuit" thread where in the guys rant he says "It constantly resets the date and time so you're workout will show up as 4 months in the past ( not ideal for a training log) "
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Feb 11, 2012
I went for a walk outside so used the great GPS mode but unfortunaley left it in my coat pocket and forgot to turn it off for 10 minutes. Is there anyway to change the time the activity took in this situation.
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Jun 1, 2012
How time of day is updated on the Motoactv. Since it has gps I assume it can access gps time, but I can't figure out if the device's time is updated, or if one has to update it manually.
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May 27, 2012
Third time in a row this evening. Went to the gym, did some workouts, came home and synced up. Couldn't find my session on the portal so checked the watch and found once again that it had changed the time and date. It definitely isn't user error and it's the 3rd time it's happened.
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May 17, 2012
Does anyone know if there is a way to see your heartrate on the time screen without recording a work out?
Assuming you have a HR strap paired with your MOTOACTV.
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Jun 6, 2012
Suddenly, I noticed my time was off by 1 hour. I didn't touch any of the time settings that I knew of....I went into the setting screen for the clock and where it used to say Eastern Time zone now says daylight savings time. Page further into the time settings, I got to the time set page which showed the correct time was set.I backed back out to the clock screen only to see it still showing 1 hour off... I shut the watch off and restarted it... After doing so, the time was now correct..
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Jun 20, 2012
How do I change the time of day of the workout? I chose the beginner Carmicheal 5K plan and did the first workout today. Before I did the workout I noticed that it had me starting at 4:00 AM. I have no problem getting up early--but I'm not doing any workout at 4:00 AM. I usually start between 7:30 - 8:00 AM. Is there a way to adjust that?
When the workout synced it showed up as just a run and still has me listed for another workout today. In another words it recognized my workout but not as part of the traning plan. I don't think I need to run two of those a day--one is enough! Is there any way to correct that?
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Oct 6, 2012
The date and time display in the upper left corner is blurred together. The device did not get wet. Also, I turned it off and back on and still no change. Are there any other suggestions? I am running the latest software.
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Mar 19, 2012
After my MOTOACTV 8GB came from warranty (from Moto, obviously), Motocast USB offered me an software update. I ran before the software update and sync'd to my motoactv.com account.After I installed the software update, my Motoactv DOES NOT SYNC with my account.I tried everything: sync with my laptop (Mac OS X Lion, last update), sync with wi-fi, sync after power off/power on, sync after reboot (start+power), sync after reboot of my laptop, sync after "factory reset". DOES NOT SYNC.
Then I tried a new account on motoactv.com. Now it does sync!The I tried to login to motoactv.com page -the new version is UGLY and DOES NOT WORK in Mac OS X Lion' Safari, why we need ads on that page? I BOUGHT, I OWN one MOTOACTV 8GB- and I can login to my old account, all my OLD info is there, but I want to put my new info, my new stats there.The watch does sync with my new account, DOES NOT SYNC with my old account.Then I tried to "factory reset" and to sync with old account... STILL DOES NOT SYNC.Today, I ran, and phone DOES NOT SYNC with new account neither... then I "factory reset" and it does sync with new account, but it DOES NOT SYNC with old account.
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Jan 3, 2012
Wireless Sync via WiFi?
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Sep 19, 2012
1) what "stages" are and how they're used? There is nothing in the manual about them.
2) Is there no way to have the live data screen display the total time and distance since the beginning of the workout? It appears that you can only choose lap, stage, or zone time.
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