Motorola Atrix 2 :: Won't Send E-mail Over 3G/4G?
Apr 3, 2012
I have two e-mail accounts configured on my Atrix 2. One is a GMail account configured in the "GMail" App. The other is a Time Warner Road Runner account configured in the "EMail" App.The GMail account works fine. I can send and receive e-mail over 3G/4G and WiFi.However, the Road Runner account will not send e-mail when connected via 3G/4G. I can receive e-mailjust fine and I can send and receive just fine when connected via WiFi.When I try to send an e-mail over 3G/4G, I get a notification that says "Road Runner message not sent. Tap to view message."
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Oct 22, 2011
I set the account up fine using automatic settings. Receives mail but will not send it. For some reason you cannot access the mail server settings like you can with the other accounts.
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Nov 7, 2011
My very small company uses Exchange Server 2003 to host our own email. On my laptop, I use Outlook. When I'm out of the office I connect my laptop to the internet and access my exchange mail via an IMAP account. With that connection, I can send mail using the SMTP server. I got my new Atrix 2 and set up that account using the advanced settings that were the closest to the settings I use for the IMAP account in my Outlook setup. I was immediately able to see my inbox and receive email. After one tweak (that I can't remember any more), I was able to sent mail. Then a few hours later, I couldn't. I've tried every possible combination of the Advanced Settings in the Account Setup screens on the phone. Nothing works. I tried a Master Reset and all that accomplished was flushing away the contact list that the salesperson had copied to my new Atrix from my old phone when I bought it. I thought that was backed up to Google and would be restored when I logged back in but apparently not. Any advice on how to get that back? But the main problem is sending mail.
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Jun 13, 2011
I've had the Motorola Atrix for a few days now and I've found out that when I compose an email or try to reply one using the default app it gets stuck in the Outbox folder.
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Jun 13, 2011
I've had the Motorola Atrix for a few days now and I've found out that when I compose an email or try to reply one using the default app it gets stuck in the Outbox folder. I didn't experience this bug with Gmail.
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Jun 19, 2011
Just picked up this atrix cell phone; has no instructions.
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Nov 28, 2011
I have several e mail accounts on this phone and would like to know if there is any way / apps / ?? to set different sound notifications? Easy on a Blackberry but cannot find a way on this Atrix 2.
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May 8, 2011
Has anyone found a good third party app that will allow you to have visual voicemail on the Atrix? I had it on my old HTC Android and I really miss it. I tried one third party app but it required me to forward all calls to voicemail (no opportunity to answer any incoming calls)
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Oct 26, 2011
Because of a number of unpleasant changes in behavior in my Atrix over the past few weeks, I decided to perform another factory reset, clearing all internal storage and starting from scratch - this is the 6th one of these I have performed since the GB update. For whatever reason, after this reset the e-mail "postage stamp" icon that had mysteriously turned gray after the GB update and remained gray in the subsequent 5 resets has turned back to red. I didn't change my Motoblur account, use a different e-mail account, or do anything consciously different. This behavior reminds me of how much more difficult it is to engineer software than virtually any other manufacturing discipline. It is impossible to test every combination of conditions through which a piece of software must behave correctly (or at least not catastrophically). I am curious to see what other behaviors may improve or decline after this reset.
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Aug 2, 2011
The only time I can connect to Yahoo Mail (and download new messages or send messages) is when I am on ATT network and not on Wi-Fi.I have not changed anything in my Account settings -- I mean, the phone logs in just fine when "paying for data" using the ATT network, but cannot connect when on Wi-Fi.
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Jul 24, 2012
How can I delete mail on the device but not on server?
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May 8, 2012
I've added my Gmail account just fine, but my Atrix 2 gives me an error every time I try setting up Yahoo Mail. Error Login to the account failed, please try again.I've verified the name and password by logging in with my desktop computer.
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Jul 23, 2011
I recently purchased an unlocked at&t Atrix, although it came from hong kong and I'm using it in Aus with Telstra sim. I cannot send picture messages (mms), although the internet works no worries, I have tried various APN settings but nothing
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Apr 20, 2012
Is there a way to change/improve the notification of voice mail. Compared to all my previous phones, the notification system is awful. All I want is simple specific audio alert and obvious visual notification when the phone wakes up, a feature I had on most of my previous basic cell phones.
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Nov 3, 2011
I've been trying to set up a godaddy account with my ATRIX email via Motorola accounts. I can receive mail fine, but it won't send any messages.
I've tried every port I can find suggest ed with and without security. 465, 80, 25, 3535, & 587. Anyone have this problem. I can't stand the godaddy app and don't use the standard email app
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Jun 9, 2011
I've had my Atrix for a few days now and love it apart from the fact that I can't seem to get it to send group texts efficiently. This is a major part of my business so I really need to be able to get it to work. I currently have all of my contacts syncing between my Google account and the Atrix which is working well.
I set up a group in my google contacts which, again, synced fine. I have installed around 5 different apps from the Market which say that they will send group sms easily (including Handcent and Chompsms). The main problem I had with most of them is that they didn't use the mobile number of the contact as the primary number (even though I went through each contact and set the mobile number as primary!) so it was trying to send a text to a house phone.
I then created three separate groups on the Atrix (which is a bit of a pain as I'd like to be able to send it to all the contacts in one go) and then sent the same text to each of the groups using the standard app on the phone. This seemed to work fine for the first two groups, then I got an error when sending to the last group. saying that there were "a large number of texts being sent" and I had to press "ok" or cancel. I still wanted to send the text out, so pressed "ok" for all 30 of the contacts. It then seemed to send the text twice to some contacts which they weren't happy with!
I then left it and thought it was ok. I looked online for the "large number of texts" error as I can't have the phone sending the same text to the same contacts all the time or having to press "ok" 100 times! It seems that there is no clear answer as to why the error appears though some people are thinking it's because there is a limit on the phone of 100/sms per hour but I'm not sure if that's the case. I just need the error to go away and not ask me to press anything?!
To add to the problem, I've turned my phone on this morning and it's just sent the same text from last night to most of my contacts - some of them twice!! It was 6am here so I'm not sure any of my clients will be happy with that!
I really do love this phone but this is the one thing that should be easy to do and I've wasted so much time trying to do it. I've come from a BlackBerry which was horrible and nothing like the lovely Atrix BUT as I send numerous group texts each week, the BB can do this easily with no fuss and the Atrix is really struggling.
I'm going to give Motorola a call when they wake up and will check with my service provider that it's nothing they have set up (but the sim and contract is straight from the BB so can't think that that's a problem) and see what they can do to help but wanted to see if you guys had any ideas...
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Aug 18, 2012
I have set up my primary gmail on my new xoom and can read and send mail, but cannot get at my contacts, possibly because my main access on the PC is using THunderbird.I have tried to set up my7 secondary gmail account (which works OK on any PC with any browser, rather than Thunderbird) on the Xoom, but Google cannot find it. Several attempts have failed. I have typed the user name and password very carefully
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Sep 16, 2011
Anyone having trouble sending mail? I have a POP 3 account with COX San Diego. I can recieve mail but I can NOT send mail. This phone does not have SSL. I tried 587 in the settings along with all of the other info, identical to the other phone ( EVO 4G) and my Outlook setting on my home PC (except for the 587 port) Home pc has 25 there.
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Aug 26, 2011
I retired my Blackberry to get on board the smart phone train and after 2 1/2 weeks with my Atrix 4G I am barely able to use e-mail. I'm not a techie but fairly competent with a post grad education and spent over 2 hours with a true techno geek that could not find a solution that only after spending a couple hours in the local AT&T retail center with their gurus trying to determine if the phone was defective.
After reading dozens of posts on outgoing e-mail problems, there are so many different issues that I cannot believe AT&T can market this phone "for the business man" T can market this phone T can market this phone
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Sep 9, 2011
I can receive email just fine from my Atrix 4G phone, but I can't reply or send an email. It tries to go, but then I get a message that says it wasn't sent. I have gotten with our IT person, and all the settings seem to be right. Others aren't haveing problems sending from thier phones.
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Mar 13, 2012
I just sent my atrix off for repairs today and I didn't put my RMA number in or on the box, I shipped it through ups. WIll it be ok or will it be returned to me?
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Sep 13, 2011
I am having trouble sending mail with 2 accounts. Both are get before send and there is no log in needed.Every time I blank the username feild the application repopulates it with my email address. I'm guessing that is the reason that I can get mail but not send it with these 2 accounts.
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Jan 9, 2013
When I receive a new SMS message it shows up in the universal inbox widget. But when I tap on the arrow to reply to this message, I can type a reply but there is no send button. If I go to the actual message thread I can reply and send, no problem. But how can I get the send button to appear when replying to messages via the universal inbox?
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Dec 31, 2011
im having problem sending pictures i dont know what is the problem. When i send a picture to someome phone by text it wont do it it just send me the picture back with a x.
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Aug 11, 2011
Now that I have the Atrix, my little backflip just sits at home with no sim card, but I can still access anything market, web, apps because it still connects to my wifi.The question is: what app can I get on my backflip (that has no phone number attached to it) so my daughter can text message anyone. is there an app that will send a message from the backflip to my carrier's messaging.I know I can get any of the outside messaging services, just not sure if any will work with regular SMS messages.
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Sep 17, 2012
As soon as my phone had installed the latest update, i lost the ability to send or receive text messages. The only time I can send or receive is if i am on a phone call. As soon as the call is done, my text messaging is non-functional. I have no issues with calls/internet browsing/apps...just text messaging.
Furthermore, i do not know if this a phone issue or an AT&T issue.
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May 12, 2011
my phone has been acting strange for about a week passing from inconvenient to unusable. It sometimes says that there is no service, and when there is service available it just doesn't work.I can't call, sms, or receive calls or sms.I called my service provider (Telcel Mexico) and everything seems to be in order.If I put my chip into my old phone I can make/receive calls and sms no problem.
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Apr 30, 2011
The loaded email software would not send messages so I went to the ATT store and the gal there downloaded Yahoo mail and it started working. Now I get emails to both programs and notifications also. It's a pain getting the additional email notifications and I cannot turn off or delete the orginal program. Any ideas how to correct this?Also, not using my lapdock like I thought --Spam/Solicitation removed--. Paypal only."""
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May 13, 2011
my phone takes very very long time to send pictures on phone via gmail. I have sort of good connection and i tested uploading pics on facebook and picasa with out any problem, but with gmail it just stays at sending and some times it even don't show that status in gmail client. It is so frustrating. I have reset my phone manytimes and I have updated software.
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Apr 24, 2011
Whenever I send photo's via Gmail they sit in the outbox forever. I have to kill the Gallery or the Media Storage service and then the photo will go. Regular emails go fine. I have tried resetting all the cache on each of the applications and still nothing. I also reformatted my storage and still the same problem.
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Aug 11, 2011
I am using 8520 model from last 9 Months. Recently, I am facing a problem where I can receive e-mail, reply to the once I have received but can't send newly composed e-mailsWhen I compose e-mail, I do not get the send option. The only options available are Paste|Save Draft|Full Menu
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