Motorola Atrix 2 :: Can't Send Mail Via SMTP On Exchange Server
Nov 7, 2011
My very small company uses Exchange Server 2003 to host our own email. On my laptop, I use Outlook. When I'm out of the office I connect my laptop to the internet and access my exchange mail via an IMAP account. With that connection, I can send mail using the SMTP server. I got my new Atrix 2 and set up that account using the advanced settings that were the closest to the settings I use for the IMAP account in my Outlook setup. I was immediately able to see my inbox and receive email. After one tweak (that I can't remember any more), I was able to sent mail. Then a few hours later, I couldn't. I've tried every possible combination of the Advanced Settings in the Account Setup screens on the phone. Nothing works. I tried a Master Reset and all that accomplished was flushing away the contact list that the salesperson had copied to my new Atrix from my old phone when I bought it. I thought that was backed up to Google and would be restored when I logged back in but apparently not. Any advice on how to get that back? But the main problem is sending mail.
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Jul 25, 2014
I have a very old Freeserve email address which I'm loath to part with! However, I'm obliged to send mail using my ISP (VirginMedia) and so have to set up separate account details for the SMTP server. My M8 seems quite incapable of doing this - it claims that I have the wrong username/password most of the time when verifying. Occasionally, it accepts the details, but then still can't send mail. If I revisit the settings without changing anything, it says they are invalid again.
By comparison, my Windows desktop works fine under the same conditions, and especially my Tesco HUDL! All this using my home WiFi/wired network.
Secondary question - if you are presented with a previously entered password (blobs), does the number of blobs match the password length? I notice that my SMTP password does appear to change its length after it's been accepted.
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Jan 10, 2012
today my company's email provider changed the hostname for the Exchange server, so I'm stuck with my E72 not syncronizing any more, since I can't edit the server name field in the configuration properties.First of all: is this behavior by design? Because in case it is, the "Change" item in the Options menu should really be removed.
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Jul 24, 2012
How can I delete mail on the device but not on server?
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Jun 15, 2011
I created email accounts that use POP3 to receiv and SMTP to send and find I can receive mail but my sent emails get an authentication error. I originally thought they were not being sent at all but then I decided to let them remain in the out folder. After 6 hours they were finally sent. Some take 1 1/2 hours. So it seems that to send email out with a SMTP (roadrunner account) it can take from 1 1/2 hours to 6 hours. The gmail accounts work just fine, but I don't use gmail except for people I am not sure of and do not want their emails in my roadrunner account. Yes, I have my POP3 and SMTP set up correctly. If I didn't I wouldn't be able to send or receive at all. I have removed them and put them back, turned my phone off and let it rest and turned it back on many times.
I have talked to Motorola and the person I talked to yesterday has referred the problem to a tech person further up the ladder. I have read about other problems of this kind on sites on the web when I googled a question about it, but I am not always trusting of the unknown sites. This is a Motorola help site so I am hoping the information here will be more accurate and trustworthy.
FYI, I just read something from a site that said to use gmail as the outgoing smtp. Well, I switched the smtp for one of the roadrunner accounts to use .gmail.com as the smtp. It seems to have the same problem.
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Apr 3, 2012
I have two e-mail accounts configured on my Atrix 2. One is a GMail account configured in the "GMail" App. The other is a Time Warner Road Runner account configured in the "EMail" App.The GMail account works fine. I can send and receive e-mail over 3G/4G and WiFi.However, the Road Runner account will not send e-mail when connected via 3G/4G. I can receive e-mailjust fine and I can send and receive just fine when connected via WiFi.When I try to send an e-mail over 3G/4G, I get a notification that says "Road Runner message not sent. Tap to view message."
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Oct 22, 2011
I set the account up fine using automatic settings. Receives mail but will not send it. For some reason you cannot access the mail server settings like you can with the other accounts.
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Jan 29, 2010
I can't believe it. With PC Suite I my N900 will sync all 1500 of my contacts. I just deleted my contacts on my phone and got Mail for Exchange to work...it brought only 512 contacts across from my server. I hope that the others are not now marked as deleted on my phone and will be removed from the server on the next sync.
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Jun 18, 2011
I've purchased an E7 yesterday and proceeded to try to get Mail for Exchange set up with work.When I entered the value for the "Server name" I entered (the equiv of) myserverdomain.com/owa. The connection failed to connect and I suspect I should have simply put the domain name (not the owa bit) BUT when I go to "Options > Settings > Mail for Exchange > Mailbox" I cannot change the "Server name" field - tapping it does nothing.More generally, I CAN edit: { Mail, Password, Include Signature } and I CANNOT edit { Mailbox, Username, Servername, Domain).
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Apr 22, 2012
Unable to access my email, says no server connected as well require Password for Exchange. I have entered a password that never accepts it
Info:
iPhone 4S, iOS 5.1
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Jun 13, 2011
I've had the Motorola Atrix for a few days now and I've found out that when I compose an email or try to reply one using the default app it gets stuck in the Outbox folder.
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Feb 26, 2012
i am having neo v. which is running on latest 2.3.4 build 4.0.2.a.0.62 , while tring to configure the corporate mail using exchange active sync , i am getting error "phone does not support required security feature".My echange server(2007) have 10 min screen lock , 5 digit pin and 10 password attempt as secuiry policy. which my neo v not able to do it.it look like the phone does not support device administration which is required for server to enforce security on phone. when i tried to configure my mail in other phone which is also running in 2.3.4(Samsung and dell xcd with default email client) , i am able to do without any problem.
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Jun 13, 2011
I've had the Motorola Atrix for a few days now and I've found out that when I compose an email or try to reply one using the default app it gets stuck in the Outbox folder. I didn't experience this bug with Gmail.
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Feb 16, 2012
I have two IMAP accounts setup on my Blackberry.When I receive an email on account A, I can reply to that email and it works correctly.When I receive an email on account B, I get an error when I reply.This has something to do with which SMTP server is being used and the port it uses.I need to be able to set the SMTP server for each account separately, but I cannot find anyplace where I can specify the SMTP server or the port.Is there a place to specify the SMTP server and port for an email account?
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Feb 7, 2011
I have reasonable, but limited, BB exposure over a number of years, but always in a simple email scenario (typically one handset, accessing a single POP3 account).However, for reasons that I will skip over at this point in time for simplicity, we now need to set up a 9300 (on BT, here in the UK) to be able receive from one (POP3) server, but send out via another (SMTP).Unfortunately, however, the BT web interface (BIS ?) only allows one address for "server".
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Dec 17, 2010
I just got my new Nokia N8. I already setup Mail for Exchange via IMAP to sync the mails, contacts and the calendar of my private mailbox.Everything runs alright. But I can not send mails via Mail for Exchange. If I push on "New Mail" the program say the command can not be executed and breaks down.
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Jul 6, 2011
Trying to setup my email - pop3 goes through fine but, smtp comes up with 'Server does not support authentication'. All full stops etc., are in the right place, why did it set up fine on the Galaxy S and not the S2?
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Jun 1, 2012
I am getting this error only on one user account in our organisation. All other users can connect and work with exchange mail system. We are using Iphone 4S with iOS 5.1.1.
Info:iPhone 4S, iOS 5.1.1
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Mar 5, 2010
I have a Nokia E72 and I'm using the built in Messaging service (url...) to retrieve email via IMAP from a Dreamhost-hosted email account. Receiving works perfectly, and I'm very happy with the service.Whenever I try to send email, the mail is 'sent' on my phone, but I get a delivery status notification (failure) email.
It contains the following error:500: Failure - sun.security.validator.ValidatorException: PKIX path building failed:sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
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Jun 4, 2012
Cannot send outgoing messages from my IPhone. Receive the following message: Cannot Send Mail, The connection to the outgoing server"pgfitzterald@cox.net" failed. Additional OUtgoign Mail Servers can be configured in Settings> Mail, Contacts, Calendar
Info:
iPhone 4
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Jun 5, 2014
I can't sent mail from my apple phone 5 and iPad both. Every time I send error msg says my mail I'd is rejected by server. Though I can receive mails. why it's happening
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May 13, 2011
I have accumulated over 1400 contacts in Outlook over the last 10 years. So, when I purchased my Droid 2 last year, there was no problem importing them into the phone with the exchange server. But, when the number increased above 1500, I noticed that the phone only accommodates 1487. note that I don't import contacts from other sources like Google or a social networking site.
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Jun 20, 2010
I've been connected to my work email account through Microsoft Exchange for the past year with no problems. I was trying to send out an email today, and my iPhone could not connect to the server. I tried to re-connect multiple times, ultimately deleting the email account from my phone and attempting to re-install it. When I put in all the info into their respective fields and hit "next," all I get is a message that says "Exchange account verification failed." When I go through and save it anyway and try and update emails, it says that it cannot connect to the server. My IT dept. says no changes were made, and I've already tried a restore and restored from a backup, as well.I have no contacts, emails, or calendar on my phone!
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Oct 26, 2011
Since upgrading, CorporateSync can no longer communicate with our MS Exchange email server at work. I am in I.T., and spent the moring with two co-workers troubleshooting this. We moved the phone into a test area with no policies, then turned on and off each policy, testing connectivity results for each one.The only policy preventing the phone from connecting to the server was, "Password Required". The phone can connect to the server only if a password is not required.
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May 10, 2011
While I can see all my Exchange calendar items on my Atrix, it does not seem to work in reverse. So calendar items entered on the Atrix do not show in my Exchange box.
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May 8, 2011
I've just got myself a new Atrix on Orange UK and when setting up the email/calendar/contacts via the corporate sync app I found that contact were not making it through.
I administer the mail server so I watched the logs and the server does try to push the contacts, but they never appear on the Atrix.
I then googled a bit and came across this forum, and I came across a thread over in the Droid area back in aug 2010 that they had exactly the same issue. There were rather weak work arounds, including buying Touchdown, but that then doesn't play nicely with the motoblur widgets.
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Sep 20, 2011
Suddenly I can't sync Exchange Calendar (Exchange 2007) with my Atrix 4g (ATT network). I can sync my mail but not the calendar. Can somebody be able to point me to a right direction to resolve this issue. I have tried removing the Exchange from my Phone and also from my Exchange phone linkage. I am able to sync my Calendar with the another e-mail client(Can't remember/find the name of the app, Icon say EMail
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Jan 20, 2012
I would like to know if there are any POP settings for AT&T that WORK on the Atrix. The standard AT&T settings, as confirmed by AT&T tech support, do not work on my phone. They are:
pop.att.yahoo.com (995)
smtp.att.yahoo.com (465)
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Jan 23, 2012
I have an Exchange account set up on my Atrix and for some reason not all of the events in my Exchange calendar get synced to the phone. I see some of them but not others which is frustrating as I can't view all of my appointments on the phone.
I have the same account setup on another Android phone which uses Cyanogenmod 7 which has the stock calendar and can I view all the events there so it is definitely an issue related to MotoBlur and the Atrix calendar. I've tried removing the Exchange account and readding it and resyncing but it didn't make any difference.
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Sep 26, 2011
Can we sync exchange email longer than 30 days or is this a new Gingerbread thing? Pre Gingerbread I could sync all mail
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Jan 25, 2013
is there a maximum number of folders that can be synced from Exchange server to Motorola Atrix HD active sync ?
I have an issue to sync like 80+ folders from the mailbox and it is about 500 MB. Maybe an issue with the structure of folders ?
I have tried to move one subfolder containing like 30 folders from Mailbox to a root and then back.
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