Motorola Atrix 2 :: Moto Phone Portal - SMS Add Contact Not Working
Sep 5, 2012
Moto Phone Portal - when I choose "Compose" a new SMS and click "send to" if I try to drag a contact from the list at the right nothing happens - they can't be dragged, and if I try to copy and paste the contact's number - when I click paste the number shows momentartily then disappears! Useless... IE 9.0.8112.16421, Windows 7 x64 pro SP1
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Jun 17, 2011
I'm a smart phone user for a whole month now, so you may need to type slowly because I'm still pretty ignorant.'m trying to figure out the best way to get music onto my Atrix. The music right now would mostly come from CDs. I can never seem to make Windows Media Player do what I want it to do, and so syncing from that has not been much fun, although it has partially been successful.I just discovered Moto Phone Portal (MPP), and so I thought I might use that to transfer music by just moving files by WiFi, but I cannot get the File Manager in MPP to work. All other parts of the software appear to work just fine. When I click on the File Manager tab, and then choose either "Internal" or "External", nothing happens after that. I prefer the WiFi to USB since I'm too lazy to drag out the USB cable.This is on a Windows Vista computer, using either Firefox 4 or Internet Explorer 9 (same result either way).
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Apr 25, 2012
My Motorola Atrix or Computer has a Problem install the ADB Interface so there for my phone wont connect to my Computer.I have a windows 7 32-bit operating system.I have tried installing Drivers Manualy, tried using the PDAnet Solution, tried unistalling all USB Ports, tried applications to help.
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Jun 14, 2011
I'm new at this so I apologize in advance if this has been asked. I'm not even sure where or how to search for the answer.I am a former Blackberry user and, as with my Atrix, my phone can be turned on but is non-accessible without a passcode, finger swipe, etc. However, with my Blackberry, as soon as the phone was turned on, I had my name and work telephone number typed on the wallpaper, asking to be contacted if my telephone was found. I haven't found a way to put the same info on my Atrix. Perhaps creating my own wallpaper?
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Oct 15, 2011
Just wondering if anyone else is having this problem. I type the address into my browser, and it says the link is broken. Does it have to be through firefox?
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May 8, 2012
The weight Goal section is not working correctly. The graph is stuck on week 8, even though I'm on week 13 it says. I updated my weight goals, but the graph never reset to the new start weight and target dates.
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Nov 22, 2015
Never noticed this before but I just got another android phone, Moto X Pure and signed into the phone with my google account. Now I have my name in the contacts with no info except for the name. I also have my name and all info in the contacts. I tried to merge but it won't let anything merge with the user name on the phone. If I have too I will add all of the info manually so there is only one profile in contacts but will I have the same problem when I get another new phone?
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Nov 21, 2011
I can't seem to get my phone to communicate with Moto Cast USB. I use Zumocast for wireless, but I wanted to use Moto Cast to sync my music and videos over USB. When I plug the USB in everything starts up automatically. A screen pops up and tells me its preparing my device, then another screen pops up telling me to wait while it loads content. However, this second screen has a large yellow triangle with an exclamation in it and lists things to try if you are having connection issues. I have tried every USB option I have on the phone, it seems to force the connection back to USB mass storage, so I assume that is where it needs to be.
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Nov 30, 2011
Whenever I am in a call, the dialer stays on like I have set it to. However, it intermittently refuses to accept the tones. For example, with AT&T VM, it says press 7 to delete the message. I press 7, the phone makes the tone associated with 7, but doesn't do the action associated with 7. It will do it with other phone trees too, like "press 1 for English", etc. The numbers that don't work vary as well, and sometimes it works fine.
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Sep 14, 2012
Can Moto provide an update to the Upgrade Schedule? It has been about three months since the last update and a lot has changed since then. We lost one of our favorite Forum Managers and probably many other Moto support staff. As we only have two more weeks in Q3, i have a feeling that the Atrix ICS upgrade has gone yellow or red status.
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Dec 31, 2014
I've had my brand new Moto X for exactly 2 weeks, as of yesterday. I tried to swipe open the lock screen just now, the screen went blank, the sensors don't respond to to me trying to access it, and pressing he power button does nothing. It's been on the charger for much of the day today so I know the battery isn't drained.
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Sep 10, 2011
I recently purchased an Atrix and on the second default page of the phone is four icons to add what I call quick call icons. I had no problems adding contacts to those icons but I would like to have more that 4.
1. What is the proper name for those "quick connect" icons?
2. Can I have more that 4 and if so how to I create more?
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Apr 23, 2011
How to Export Contact from Atrix 4G to your PC using Phone Portal
Atrix 4G contacts:
1) you can export all of your contacts easily using " Phone Portal " which comes with Atrix 4G
2) you don't have to download, install nor purchase anything
3) i've written and attached Microsoft Word doc on how to export contacts
4) I've also stored doc " Atrix 4G Exporting Contacts to PC.doc " under my user name5)
5) Procedure i've listed is the easiest i've found so far for Atrix 4G
6) There are many more items you can perform from Phone Portal, but this discussion is only on exporting contacts from Atrix 4G to PC
7) You can manger following from Phone Portal
[code]....
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Jun 3, 2012
I am unable to send a contact detail to another mobile via SMS. Tried going trough contacts, select contact, menu, share, selecting text message. MMS gets selected automatically. After adding recipient & touching send an icon appears in the notification bar & disappears after some time. After some more time a message apears in the notification bar saying that the message was not sent.
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Aug 16, 2011
When I go to edit contacts I see that motorola services contact has the same contact replicated 10 times or more. How can I solve this if I want to edit the contact information?
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Feb 1, 2012
I have downloaded ringtones to my phone, but can not figure out how to attach them to the contact or how to attach them as a general ringtone.
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May 20, 2011
I am trying to make a contact group...when I add the contact how do you select which number it uses if you have muliple numbers in it. I have contact with land lines as well as cell...I want to only send to cell
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Aug 12, 2011
how to access contact details while on a call with that same contact ?
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Jun 4, 2011
I'm trying to change which photo is displayed for certain contacts. Right now it automatically puts facebook photos, I'm trying to change it to a different picture. I go into the contact, click edit, tell it to use an existing photo, I crop the photo how I want it, click save, it shows the new photo in the edit screen, I click save again and it defaults back to the facebook photo.
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Jun 12, 2012
I am unable to add the new contact. As I try to add any new number through dialer or directly from add contact, it won't be visible in my contact book. But if I add through dialer, and dial it, It will be visible in my Recently dialed number, but not in the contact list.
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Aug 1, 2011
I tried to resize the widget into a 2x2 with a larger area for the picture so I could see my girlfriend's smiling face. But when I did that, it actually makes it into a 1x2 with HUGE buttons and a really wide, but short, picture. Is there a way to make the picture larger, and the buttons smaller?
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Jan 27, 2015
So I noticed that my moto action (approach) stopped working on my phone.
I know some people hate this feature because it seems to wake up the phone unnecessarily, but in terms of impact to battery it's minuscule to none.
I actually like this feature because using the power button to wake up the phone seems rather inconvenient after having gotten used to the approach feature.
The problem is that it suddenly stopped working for me. I know that people are going to ask if I enabled this in the moto actions menu, it's definitely turned on. I rebooted the phone several times with it on and off. None of those measures have worked.
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Aug 13, 2011
I just recently performed the 4.5.91 update on my phone, and it has altered/edited my contacts. The older software allowed for birthday/anniversary information. Cannot figure out how to add this information back to my contacts. For the "few" that actually still showed the birthday/anniversary information, either the dates are off or they just appear as a group of numbers. When I try to delete the incorrect/altered information, it doesn't give me the ability to do that.
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May 8, 2011
If I assign a picture to a contact using the gallery i.e. pictures that I took and store on my SD card. Then I say delete the picture(s from the SD card do I lose the picture assigned to the contact? Or is the picture assigned to a contact 'special' and also resized and kept somewhere else?
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Feb 16, 2012
Does anyone know if you can go to a contact in your phone that is saved in Motorola Services
and change it to be saved/stored in Google acct?
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Oct 6, 2012
I am using Gmail Calendar. I have subscribed to the "Contacts' birthdays and events" calendar using the Gmail web interface. The Android Calendar App lists this calendar as synchronized and visible. Unfortunately, the anniversary, birthday, and other events from the calendar do not display. I purchased the CalenGoo App to troubleshoot this issue. CalenGoo also fails to display the the "Contacts' birthdays and events" content via the Android account. However, if I manually add my same Gmail account to CalenGoo and allow it to sync independently, then the events appear as expected. This indicates that Android is not actually synchronizing the events from this calendar, although the UI reports that it is.
I have tried deleting the Calendar Data from the phone, removing and re-adding the "Contacts' birthdays and events" calendar in Gmail, and re-syncing on Android various times. These actions had no effect.Is anyone with a Motorola Atrix HD seeing this behavior, or getting the contact birthdays and anniversaries to display?
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Aug 6, 2011
i went to at&t store to get my contacts added to my new Atrix and when i got home i could not change anything on them i went to edit and they all said "PRESET CONTACT from at&t (name of contact)! Preset contact information is not editable on this device.(Phone#)"is there any way to over ride this or what should i do?
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Jan 25, 2012
How can I delete all of the contact data, without doing a complete reset of the phone? This needs to be done, occasionally, in order to freshly repopulate the contacts, and not end up with duplicates in the phone. The phone gurus at Best Buy and AT&T were also frustrated by the absents of this "Delete All" contact's feature.
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Aug 5, 2011
So i just updates to the gingerbread 4.5.91 update on my Atrix and now when i go to change a picture from contacts, edit contact, press pic icon... i cant choose what part of the picture i want to use it just uses the whole picture but this way the picture isnt so blurry... if i go to my gallery select a pic, hit the menu button, set as, contact icon i can select what part of the pic i wanna use but then its very blurry... and the original pic is clear as can be..
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Jun 28, 2011
I have noticed one contact (from my Google Contacts) that I've marked as a "Favorite" that absolutely will not appear in the contact list when I open the Contact app. If I get a call or message from that person, All of the relevant contact information shows and in fact I can go directly to a Contact card for that person from either text messages, call log entries, and email. The only way I cannot see the contact is in the contact list with one small exception. The only time I can see the contact in question is if I go to the dialer app and select the "Favorites" tab.
The contact appears in the favorites list. The contact record shows a link to a Google profile, but the contact never shows up in the contact app. I've tried various things to try and get the contact to show in the contacts list, but nothing seems to work. I'm not running any special apps for email, or texting. I do not have Facebook or Twitter included in Motoblur (in fact make minimal use of Motoblur). I use the "official Twitter and Facebook apps. Last night, I did a factory reset as a last resort, but it did not change anything.
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Aug 8, 2012
I imported my contact via phone portal with a Motorola backup file (*.bak) and selected Motorola Services for contacts storage. However, as time passes, my contacts keep growing with hundreds of copies with each entry. I mean when I select a contact an choose "Edit Contact" list shows me hundreds of same entries, as a result phone becomes unresponsive while trying to open "Edit Contact" activity. At the same time this causes general unresponsiveness on the phone because I think it fills memory and tries to garbage collect for a long time (I inferred these by looking "adb shell logcat" and "adb shell dumpsys meminfo". When I run "adb shell dumpsys meminfo" command while trying to open "edit contact, it became hung in that process)Can Turkish characters in my contacts cause this problem?
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