Motorola Motoactv :: Weight Goal On Portal Not Working Correctly?
May 8, 2012
The weight Goal section is not working correctly. The graph is stuck on week 8, even though I'm on week 13 it says. I updated my weight goals, but the graph never reset to the new start weight and target dates.
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Apr 4, 2012
I am using my MA 16Go (FW 1.6.6 N16) for a week now and I love it. But I also have problems to setup my workouts on the portal.1. Pace zones (settings/fitness zones/pace zones)When I enter my zones, I give a name to the template and save. When I reload the page, the values are gone. Only the new template name and the zone labels are still there.2. Planning workoutI am trying to set up a workout of 3 activities: a warm-up, an interval workout and a slow down. Each activity has a duration and a heart rate zone assigned. When I save the workout, the heart rate zone of the interval activity are coming back to the lower zone by default.
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Jan 31, 2012
Does any know how to get this fix? Mine is off by almost 40 miles.
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Feb 27, 2012
On my Goals tab, I have the following information: Since February 24 you have run for a distance of 6.32of 12 mi.
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Nov 15, 2011
how to Delete a incorrect weight value from MotoActv.com, 2) Lock in default metrics (i.e. MPH + Heart Rate as opposed to Pace & always show "non-active days"), 3) Identify how many "real world" laps I've performed in a specific run (aka passing the same point in a 0.65 mile circle around the block), 4) Is there a way to log a "heart rate only" workout (i.e. if I lift weight, play tennis, go boxing, use a row machine or any other non-standard workout ... ideally I'd like to be able to name said workouts as well but, 5) Is there a way to quickly see what song is currently playing on a run (technically I can always go to MotoActv.com after a run to see what songs I didn't like / skipped past and will ultimately remove from my playlist. but it's always nice to see what's playing at that time
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Mar 22, 2012
When I enter my current weight on my motoactv (8gb) or online in my settings it doesn't save. As soon as I switch to another screen and go back it automatically resets to 200.6 lbs. I've never entered that weight on the device or online. Also, my height measurement in the online settings gets reset, but not on the watch.
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Aug 27, 2012
There is a typo on the Weight Loss Goals page.It reads: "I have completed 44% of YOUR weght loss goal..." Please change to either: I have completed ___% of MY weight loss goal..." OR You have completed ___% of YOUR weight loss goal..."
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Mar 17, 2012
My weight training workouts are not showing up in most areas of the motoactv site. I can see them if I click on the dates I did them on the calendar at the top of the page, but nowhere else. In overall tracking or the "Last Workout" section of the main page, they never appear. Also, on the Calendar at the top it will show 2 weight training workouts on saturday, even though they were a week apart. The other type of new workout from the latest update that I've used, aerobics, does show up normally. I've attached an image to help make this more clear.
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Sep 18, 2012
Is there a way to enter a cross training or weight training workout using ADD MANUAL WORKOUT on the motoactv.com website? The only options I get are for running, walking, elliptical, step trainer, etc.
I'm cross-training 3 days a week and want to be able to enter a workout I did without wearing the Motoactv.
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Jul 25, 2012
Is it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
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Jun 21, 2012
I haven't been able to access the motoactv portal all morning.
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Aug 19, 2012
Is the Motoactv web portal down? I can't the login screen to come up. Tried both Chrome and Opera, no joy.
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Mar 11, 2012
Matt or other Motorola moderator - Can we get a status on the portal? I can get logged in...sometimes and I was able to upload this morning's run...but I can't consistently get to the details at this point. I know it is being worked on, and I understand how that goes - I work in IT myself. All I am asking for is a status and an ETA for full functionality.
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Apr 11, 2012
Bu I really can't find where to sign UP to use the Motoactv.com Training Portal. At the top of motoactv.com it only says Sign IN..Got my MotoActv today and really, I have seen all the videos, seen all the how-to-do's and I basically know everything there is to know about the MotoActv and I am just OVEREXCITED that I got it today (along with 7 of the featured things such as the Wireless HD Headphones, bikemount, wristband, HR..))
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Jan 25, 2012
I've been trying to access support from Motorola about my device's inability to connect to the internet and create a Motocast ID. It is now not even giving me error messages, and Motocast isn't starting up anymore when I plug it into my computer. I don't have wi-fi as that would involve having to buy a TV and various other unneeded things to get a wi-fi package, so I use a dongle for my internet. I am really unhappy about the service from Motorola and the fact that they've released a great idea before it's actually ready to be used.
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Dec 9, 2011
I already tried several times to change my time zone, my height and set the metric system as default. But every time I go back to the portal, it's back to the default from the site! Is it just me?
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Jun 20, 2012
I synced up my run wirelessly and on the watch it says it successfully completed. I sign on to the website, and I notice the new splash screen (portal update?) and my run is not on it. I can't even view the runs at all. Anytime I click on past runs, it just has those new screens telling me all the cool things portal can do.
Is this because of the updating? I'm on 1.7.3 N8, and new motocast software too.
I like my MOTOACTV, just want some type of clarity on problems. I'd rather see a "site down for a scheduled maintenance" than not being able to do anything on the site.
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Dec 12, 2011
the MotoACTV manual referes to clicking on "Competition" on motoactv.com, but there isn't a "Competition" tab on the site.
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Mar 9, 2012
I got the new update on my motoactv.However I also understand that the portal was updated with a new cometition tab. For some reason I dont have that tab. is it possible that the portal was not updated for everyone?
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Aug 25, 2012
Has anyone investigated/reverse engineered what protocol the watch uses to communicate home, e.g. is a HTTP connection used, is it encrypted/protected with certificates, etc. If it was straight plaintext, we could at least have a backup solution if Motorola stops supporting the device and drops the portal... Must say I'm getting nervous about lack of Motorola feedback
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Jun 19, 2012
For the past few days, the motoactv portal has been extremely slow. At times completely unresponsive. Is anyone else experiencing this?
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Jul 16, 2012
I have the latest software but I can't get into my training portal.
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Dec 6, 2011
I would like to know if someone is having the same problem, my workouts from middle of Nov backwards is not showing in the portal. A week ago everything was there in the portal. So the problem is not the sync.
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Jul 13, 2012
Just completed a run this morning and went to see the data. The route map does not appear at all. I went back to previous workouts and the maps are all not appearing.
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Jul 11, 2012
Yesterday (4/10), I did a two mile walk, plus a few other short walks. When I got home, I went to the workout screen, and selected "sync workouts". When I looked at the motoactv later, it stated "sync complete!". The problem is: None of the workouts show up on the web portal for yesterday. I don't see a way to re-sync them on the device either. These were just simple "quick start" walks. I'm not doing anything complicated.
I saw there is another post about missing workouts, but it seems to relate to interval training, and I didn't immediately see a solution for my specific issue.
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Jun 17, 2012
Since the update I have not been able to login to my MotoACTV account. I tried to reset my password, but when I click the button nothing happens. I have tried doing this in Chrome, Safari and IE just in case.
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Oct 21, 2012
Just recently purchased the MotoActv heart rate monitor - but I am having a bit of an issue.
I have a personal trainer, and I came to find that when I work out with her I am forced to use one of the options that is pre-set of the watch already, because there is no "weight lifting" option set. The default settings on the watch right now are mainly cardio options, including Stairs, eliptical, walking, running, jogging, etc. When I weight train with my trainer, I always just set it to the running option, but my calories are way off.
if there is a way to set a Weight lifting option to the watch?
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May 4, 2012
I already purchased the product and any accessories that that I deem necessary.Seeing the ad for accessories so prominently on the main portal page is at best tacky, and at worst insulting.Create a link at the bottom of the page for "MotoACTV Store" or something, but don't waste such useful screen real estate on trying to push more stuff on us.
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Apr 19, 2012
There is something wrong with pace line on the portal. Please see screenshot below - I added both speed and pace charts and these should be in sync.
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Dec 21, 2011
I noticed today an error on the portal when viewing Intervals. I was follwing a Carmichael run and so I tap the screen to start my first interval after I have warmend up.The portal is correctly showing my 4 High, and 4 Low intervals, and the duration is correct. What isn't correct is when I click on the first interval, it's starting from the time I started the run. Not from the time the interval started. Therefore, when viewing the graph info for that intevarl, it's looking at the wrong section of the graph.Basically, the portal needs to know what time into your workout the first interval started and use that as the offset for displaying the interval data on the graph.
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Jul 18, 2012
The elevation data/graph does not show on the portal. It seems that the Y axis is showing the elevation in KM. This is obviously not an appropriate scale...
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