I'm currently unable to access the store while on 3G on my 1020. I have to be on WiFi to even browse the store. I'm pretty sure I'm missing something simple here but I can't work it out.
View 2 RepliesThe updates is not shown automatically(in the store).. The phone is working great except that issue..
View 4 Replies View RelatedMy Lumia had to be sent away for a replacement motherboard and now is mostly working much better than prior to its death! However, I have some music I bought from the Microsoft store which now can't play. It states I should check my xbox music subscription but I don't have one and have never needed one. I bought the album and downloaded it, I'm not streaming from xbox music.
I don't want to pay for xbox music when I bought the music. I'm not streaming it so I don't see why I have to pay twice.
I've had my 1020 for about 9 months now and I've been able to open Office documents on it via OneDrive.
However, when I actually hit the little red Office icon from my home screen, it takes me to "Office 365" and asks me to set up my account.
I enter the ____@live.com which is associated with my phone and handles all my purchases.
The message I get is;
"Something's wrong
We encountered a problem and couldn't complete this task."
Rebooting the phone doesn't seem to fix it.
I've found recently my phone has been getting no updates at all from the store, Ive been manually pushing them from the store.
I've done a search on here and completed soft resets with repining the tile etc, and still doesn't seem to be working ...
What causes the store to stop pushing the updates?
I am using a Lumia 1020 with Black update and my Store is perfectly doing fine showing updates available but recently, or maybe around 2 weeks or so, my Store does not show any updates. I always see many updates from WPCentral but I the store just does not show an available update. And it is tiring to go to the app itself and update it from there when the store can automatically get all available updates and prompt me to download all.
I tried soft reset, restore factory settings, have not tried hard reset because I do not want to. I am almost in a month now that my store does not give me available updates.
I do not get any app update notification from the store. Is this true for all lumia 1020s or just mine?
View 6 Replies View RelatedSo can all the Apps that got access to the "41MP" photos also use the DNG photos? (phriz.be, AT&T locker, etc...)
View 6 Replies View RelatedI just bought a 1020 and I'm really not sure how to access the full resolution images I've taken. The phone is supposed to take two images, one over-sampled 5 mpixel image, and another at full resolution. I used the Windows Phone app to upload my images to my PC, and when I look at the info I see the images are 3072x1729 @ 72 dpi. Surely that's not the full res image?
View 10 Replies View RelatedFinally took the plunge and bought a 1020. Just starting to learn how to use it and was wondering how I can access the hi res images ? In the settings I selected 5mp & 34mp in "Capture Mode," but when I connect the camera to my pc, all I see are the low res images.
View 1 Replies View RelatedAbout two weeks ago my Nokia 1020 suddenly stated giving me an error message when I clicked to synch my Yahoo mail account. It worked absolutely fine for over a year. I have made no changes to the phone OS nor added any new apps. I changed my password and then retried - still not able to get mail. All of my other email accounts are still working fine. I can get yahoo mail on my iPad just fine. I have deleted the account, rebooted the phone and created a new instance of Yahoo mail and still it does not get to mail.
View 1 Replies View RelatedSo my Lumia 1020 ran out of battery for the first time since I have owned it yesterday, no problem I will simply charge it.
Then on boot it loads the Access Point screen asking me to pick my network (EE already chosen which is correct)... not a problem but why has it done this? It does this whenever I turn the phone off and on again...
i am unable to access itunes store from my iphone 4s
Info:
iPhone 4S
I am not able to sync my iphone 5s as the system indicates unable to access itune store
Info:
iPhone 5s, iOS 7.1.2
I've been using my Nokia C3-01 from 1 month already but I cannot able to access my OVI Store, Internet and Opera Mini.
View 9 Replies View RelatedI can no longer access my samsung account. I had previously disabled the app along with some other bloat. When I tried to access new themes I re-enabled the account app and corresponding apps as well. I can now no longer sync the account. Every time I go into Settings>Accounts, and select Samsung account it instantly opens and closes. I now can't sign in, or download themes. I cleared my cache already.
View 21 Replies View RelatedOn thurday morning I got tried to restart my 1020 and got a screen that says: Error: Unable to find a bootable option. Press any key to continue.
Things I have tried so far:
1. Soft/hard key resets - The nokia logo comes up but I can't get the exclamation mark to appear when I press the keys.
2. Windows Phone Recovery Tool - I click my phone was not detected and get it goes to the trying to find a connection page, but never connects.
3. Nokia software updater for retailer - it detects my phone and downloads, but then when I go to install it says "This device is not supported by nokia software updater for retail"
4. Nokia care suite - product support tool for store - product not supported.
I've had my 1020 for less than a week, and love it, but can't figure out how to post my video recordings to facebook.
View 1 Replies View RelatedHaving major issues with my cellphone. I havent used my cellphone for like 6months now due to the fact that it says "ERROR: Unable to find bootable option: press any key to turn off" this happens every time it turns on, The other issue is that no PC will connect with it, I have tried different cords etc. Its a Nokia Lumia 1020. what can I do?
View 8 Replies View RelatedLost my phone recently and now have a replacement. Kids are texting me pics of my grandchildren which I am unable to download. The latest text I got reads "Get media content now (174KB)" which is underlined as a link. I tap on the words and then get a message "Getting media content (174KB)". It shows that for a minute or two and then goes back to the first message. Is there something in the "settings" that is causing this problem?
View 7 Replies View RelatedI recently bought a Nokia 1020 and i suspect that there are something wrong with the camera. The quality of the photos that i take are, in my opinion, nowhere near the ones you can se in reviews and those released by Nokia.
To me it looks like it's only the middle part of every photo that is correctly focused. The edges are very blurry. I have no case on the phone, no dirt on the lens and i have tried to reset the camera and reboot, no difference.
I will attach some photos on which I think you can see it clearly. The images are very sharp in the middle but when you move towards the edges it quickly becomes blurry. Both pictures are taken in daylight with Nokia Pro Cam, all settings on auto.
The pictures are the high resolution version: FileSnack | Easy file sharing FileSnack | Easy file sharing.
New to the Windows mobile phone... I use my Windows phone for business and do a lot of conference calls. With my iPhone I used to be able to put the phone number with three commas and then the passcode to the conference call in the meeting request (format = 555-555-5555,,,12121212#). By using this format my customers could just click the link in their iPhone and it would auto-dial the conference number along with the passcode so that they did not have to remember the passcode while driving.
Example: 555-555-5555,,,12121212#. (autohyperlink for iOS)
VS
555-555-5555 Passcode 12121212 then press # (caller can hyperlink the phone number but has to remember the passcode and dial it while driving...)
By using this format you could just click the number and it would dial the number pause then auto add the passcode and # to enter the conference call. I think Blackberry used to use a similar format to achieve the same thing.
Yesterday, I went running with my Lumia 1020 listening to music and using the Runtastic app. The music stopped - I looked at the phone - it was turned off. I tried powering on, but to no avail. I should also mention that upon leaving, the battery was fully charged and this happened after some 20 minutes. When I came home, I immediately put the phone on the wall charger and expected it to power on after a while. I checked it after 3 hours and nothing, the phone was still stone-dead and what was even more worrying, completely cold - no heat-up from charging.
I tried connecting it to my PC - the computer didn't even recognize ANY device was connected to it. Just to be sure, I tried Nokia Software Recovery Tool, but sure enough, it was not able to detect the phone. The phone seems to be dead meat now, but when I put it on my desk wireless charging stand, the stand's indicator lights up, although the phone does nothing and stays that way.
Yesterday I updated my Lumia 1020 to Lumia Cyan. I've been using WP 8.1.1 with developer preview. Today I left my phone at home, I didn't use it and when I tried to pick it up I actually got scared, it was so extremely hot that I thought it will explode. After few seconds I got warning that battery is low but I know that it was around 70% when iI left it(I've left it only for 1 hour). I turned it off so it could cold before I charge it.
View 5 Replies View RelatedI have received a video clip via email. I can watch the clip when I downloaded it right inside my email folder. The thing is it has no option to save it & I can't find this clip anywhere in the phone.
View 2 Replies View RelatedToday when out golfing I tried taking some smart cam photos and noticed after taking a couple in a row I couldn't go back and open them in Nokia camera to change the picture. Doesn't happen all the time but twice today I couldn't edit the photo.
View 9 Replies View Relatednokia lumia 1020 has just gone dead no response from the phone tried hard and soft reset nothing happens tried plugging in a charger into charger port on the phone and still nothing before it went off the phone had half battery life in it and was expreincing phone freezing up and the phone slowed down and now wont come on at all i have had the battery replaced and still no joy the phone shop tried to flash the software and no connectivity with computer also the phone shop checked my old battery with another lumia 1020 and that worked so the issue wasnt the battery
View 2 Replies View RelatedA few months ago, I dropped my phone (the day before my case came in the mail, of course) and the screen went fuzzy, much like an old box tv for several minutes, then rebooted several times before catching up to itself. I'm not sure what on earth happened because of this drop, but since then I have had a huge amount of issues.
First- I cannot complete certain updates on my phone, including some system updates such as for "extras+info" and "Lumia Camera". I get the error code 80070539 on these failed updates, but I do not believe that is the real reason these apps will not update. One method I used to fix this was to make sure I accepted updated terms and conditions for Microsoft, which completed some updates, but I still have several left waiting.
Second- Several apps and processes just do not work at all. Example: settings>applications>photos+camera the screen begins to flip over to the photos+camera menu, then abruptly stops before returning to the applications menu. This exact scenario happens to several other processes throughout the phone, including the calendar app, adding new emails and accounts, etc.
Third- I cannot backup my phone. This is a major problem as I have an abundance of files that I desperately need on my phone, but whenever I attempt to backup my phone, it may make it up to 97% maximum before it says the backup failed. This is the primary reason I haven't attempted a hard reset yet, and I would prefer to avoid doing a hard reset unless we can manage to fix at least the backup issue.
Fourth- My computer will not recognize my phone. I am running a laptop with Windows 8.1, all my drivers are up-to-date, I've uninstalled/reinstalled drivers, etc. but the computer doesn't even recognize that I plug the phone in, even though my phone still charges at a normal rate. I have also tried different computers and different cables. Nothing has proven useful. There is not a place in my computer that I can find a trace of detection of my phone, not under devices/drives/anything.
I will try just about anything that doesn't involve losing all of my data.
Just got my two new phones and Im wondering how to get the LTE on telus to activiate on my phones.
View 4 Replies View RelatedFor some reason, my Lumia 1020 died on me today for no apparent reason. I had been listening to music on my way to work this morning, put the phone down on the table, and no more than an hour later the phone was off. I tried powering it up, but nothing happens, nothing appears on the screen, no startup vibration, etc. The phone had a full charge before work. I know if there is a batteryproblem, the phone will display a red battery picture, but this has not happened.
View 4 Replies View RelatedWhen I leave the phone sitting for a few minutes it drops from H+ to H meaning I can't access the internet on IE or receive Whatsapp messages. If I toggle flight mode on and off or restart the phone it works fine for maybe 10 minutes or so.
I have network selected manually, I have tried automatic selection, it makes no difference. I also have 3G set as the highest connection speed. I upgraded to WP8.1 last week but have had no issues until now.
