Lumia 1020 :: Unable To Play Some Music Bought From Microsoft Store
Dec 1, 2014
My Lumia had to be sent away for a replacement motherboard and now is mostly working much better than prior to its death! However, I have some music I bought from the Microsoft store which now can't play. It states I should check my xbox music subscription but I don't have one and have never needed one. I bought the album and downloaded it, I'm not streaming from xbox music.
I don't want to pay for xbox music when I bought the music. I'm not streaming it so I don't see why I have to pay twice.
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Sep 10, 2013
I loved my Lumia 1020 but could not get music to play via Bluetooth in either of my cars no matter what I tried. It says it connects fine for phone and music and I can receive calls, I can hear and dictate texts, but when it comes to music the phone plays one song for 1 second and then continually loops trying to play the song but only ever makes it 1 second. In the Toyota, it also doesn't send any song information. I have unlinked bluetooth, relinked it, reset the phone, disconnected voice and left music, and had no luck.
My cars are a 2011 Tundra Platinum and 2013 Infiniti JX. I've also read some people had the same issue with Audi and Lexus.
Additionally, both of my cars have USB jacks to interface and play music through with the Navigation/sound system directly and that doesn't work either. The cars completely don't recognize it. Androids and iPhones all work flawlessly.
I honestly had become a big Lumia 1020/WP8 fan and love what Nokia offers in software. I actually really like the WP8 interface as well but not having Bluetooth connectivity to my vehicles (for both voice and music streaming) is a deal-breaker.
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Jan 23, 2014
I'm currently unable to access the store while on 3G on my 1020. I have to be on WiFi to even browse the store. I'm pretty sure I'm missing something simple here but I can't work it out.
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Oct 1, 2013
The updates is not shown automatically(in the store).. The phone is working great except that issue..
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Feb 22, 2015
I have recently bought an album from Google play which has saved to the Google music player app but I want it on my Walkman library, is there a simple way to sync the Walkman library so when you purchase songs and albums from Google play they are automatically added to the Walkman? I'm new to android and I have to say it was so much easier on the iPhone, it seems so complicated to get the music I've purchased where I want it!!
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Jan 28, 2015
Have had several problems with the 1020, return it twice. The phone I have now seemed fine until I tried to pair with the Microsoft fitness band. I can pair the devices, but the Bluetooth connectivity lasts about 10 seconds.
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Dec 21, 2013
I've found recently my phone has been getting no updates at all from the store, Ive been manually pushing them from the store.
I've done a search on here and completed soft resets with repining the tile etc, and still doesn't seem to be working ...
What causes the store to stop pushing the updates?
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Apr 7, 2014
I am using a Lumia 1020 with Black update and my Store is perfectly doing fine showing updates available but recently, or maybe around 2 weeks or so, my Store does not show any updates. I always see many updates from WPCentral but I the store just does not show an available update. And it is tiring to go to the app itself and update it from there when the store can automatically get all available updates and prompt me to download all.
I tried soft reset, restore factory settings, have not tried hard reset because I do not want to. I am almost in a month now that my store does not give me available updates.
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Sep 28, 2013
I do not get any app update notification from the store. Is this true for all lumia 1020s or just mine?
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Mar 10, 2015
How can I set my g3 up to allow music to download from the play store over my data network?
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Apr 29, 2015
I have a galaxy s6. i bought a song in the play store and can not get it to save to my device so i can set it as a ring tone
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Oct 13, 2013
I just got the 1020 as an upg from the 920. I can access the 920 camera roll via sky drive but none of the videos I took with the 920 are playing on the 1020.
The error message is " Sorry, we can't play this file on your phone." Close
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Mar 10, 2015
My g3 will only download music from the play store on WiFi. How can I change this to work on data as well? I've looked everywhere
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Dec 13, 2014
How do you install the google play store app?
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Mar 19, 2015
How to access your music collection from OneDrive with Xbox Music | Windows Central
However, I already had a folder called "music" in my OneDrive root folder (i.e. OneDriveMusic). When I open my Xbox Music app on my Icon, it doesn't see the folder and doesn't see the music that I already have there. So how do I get it to work. It's working fine on my SP3.
I checked my Xbox account and it shows I'm signed in.
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Oct 30, 2012
i am Not able to download music from ovi. they want user name bt i haven't usernam. what can i do
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Jan 15, 2012
I'm unable to play songs using music player as it shows error message as "File is corrupted" / "General system error".
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Jul 31, 2013
Why when i have my headphones in the text message sound as well as incoming call ringtone play thru the speaker on the phone opposed to the headphones?
yet the key sounds when typing play through headphones, as well as the little man who politely reads a new message?
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Nov 23, 2013
Enjoying my Lumia 1020. Since one month.i love the,new nokia mix radio aka nokia music.but how do,i make the playlist on the phone.coz wen i go,to,playlist it,tells me,to,connect to,comp to,do it.
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Mar 30, 2014
So I just got my lumia 1020 on thursday, and one thing I have noticed on my lumia 1020 is that my bing music app under the search does not work. Anytime I use it, all I get is the We can't connect to search right now, check your cellular data or Wifi connection. Please try again later.
I tried a soft reset, hard reset, took it to the AT&T store cause the windows phone rep said its hardware but when I got to the AT&T store they showed me on their 1020's in store and also their demo ones they use that the music app did the same thing.
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Sep 16, 2014
The stock music app in my 1520 is not playing any music. I've tried adding and removing then adding again the mp3 files but the app just lists the songs down and nothing happens when i click on it. My phone simply goes back to the home screen.
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Jun 30, 2010
So, yesterday morning I got up early and decided I might as well place an online order for the iPhone through ATT.com instead of waiting around and hoping to pick it up in a store. However, my friend told me yesterday afternoon that the local ATT store had some still in stock, so I went over and managed to get one. Yet, I never canceled my online order for the iPhone, and as of this morning it still is listed as processing.
So, will that order eventually be automatically canceled before it ships since I already got an iphone at a discounted rate at the store, or will I get sent another iPhone?Also, could they send me the second iPhone and then charge me the non-discounted rate?
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Mar 31, 2015
For a couple of days now, I can no longer download Apps from the Google Play Store. The store shows "Installed", but they're no where to be found on my phone. Never had this happen on any phone before.
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Oct 10, 2013
Unable to update / download apps from Google Playstore on Z3 and my brothers Z3 compact, i am stuck in downloading page. I have cleared data, cache, restarted both the phone still the same. I have tried using WIFI and mobile date still the same. Last resort is to re install either trough PC Companion or through service center.
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Apr 14, 2012
I have a motorola atrix ,I get on the play store and when I try to download a app it will not download is there a setting it needs to be on to download .
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Sep 20, 2013
I am new to windows phone although i have been watching it for a while now, and i am very excited and pleased with my new lumia 1020. one question i have is, is there any way to make artist cover art be your lock screen while music is playing? I can't seem to make this feature happen.
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Jul 15, 2010
I need help clarifying return procedure. It late and I can't call ATT, hoping someone in similar situation could help me. I bought the phone from ATT in-store. I had it exchange from Apple, the replacement still have the reception problem along with new problems. Can I return the phone? It have a different serial number now and I still have my genius bar replacement confirmation paper.
Also this phone was an add in line, so if I return the phone does this mean I lose the number? I would like to keep this line. Just returning the phone until everything get better then I rebuy.
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Apr 1, 2011
I'd like to know how I can re-download software I bought from Ovi Store some time ago?The 9000 series is the most reliable computer ever made." HAL 9000
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May 15, 2015
After latest update..my google play store force close after some time. Unable to download games..if m downloading after 25-30% progress..play store force close
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Sep 13, 2013
After being a huge advocate for Windows Phone I'm just about done with it after moving from WP7.5 and Zune to WP8.I can't sync anything using Windows Media Player. I put stuff in the sync list and it looks like it syncs then I check the sync status and everything has "error" in the status and nothing has copied. Doesn't matter if it's songs I own or subscription - nothing syncs through media player. I think I did get it to sync to my wife's 620.
According to MSFT this will not let me sync Zune subscription which is another issue I have - and the biggest issue is that I can't sync playlists period. They show up with 0 songs when I sync using the Windows Phone App. But I was hoping using Media Player might solve that but it's not working.I'm using WIndows 7 on my PC. I'm a long time Zune user/promoter. Right now I can't get music on my phone in any reasonable fashion.
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May 12, 2014
I am trying to delete a song off my xbox music library, and every time i try i hit delete, it says loading for a min then closes the app. after that, cannot open the app again, so i reboot and same process all over again. should i soft reset it?
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