IPhone :: 3G Has A Crack On The Back - Getting A Replacement Advice?
Jun 16, 2010
My iPhone 3G developed a crack in the plastic casing on the backside right at the bottom (by the connector at the bottom). I've heard that this is a design fault and happens to a lot of iPhones, and that (if it's within warranty!) going into an Apple store and complaining will get you a brand new one to walk out with.
The problem I have is that the good is no longer under warranty, but I've only had it for a little longer than a year and the fault developed well before that. I'm asking more for UK members here who know what recourse I have here - is it worth mentioning to the staff there that the Sales of Goods Act says that a mobile telephone should last much longer than the one year warranty, and as such they're obliged to replace it? Will they even have 3G's in stock as they no longer sell this model?
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Jun 23, 2012
I just noticed that the back of my 3gs has 2 scratches at the back. Not hair line scratches, you can feel it with your fingernails and it's a bit deep. I don't know why did this happened as I am using a silcione case.
Info:
iPhone 3GS, iOS 5.1
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Jul 14, 2010
Just got a new iPhone 4 the other day. I was charging the phone and it fell, only a couple feet at most. There is a small crack in the back of the phone now, and it won't turn on anymore. My friend has a iPhone 4 as well and we swapped out the battery and the back housing (just to make sure that the crack didnt short anything out) but the symptoms persist.
I have it plugged into the wall charger now, tried doing a hard reset (holding home and power for some time) but nothing. This is very frustrating to think that the iPhone 4 is this fragile. Does anyone have any suggestions that I could try to get this device back up and running? Any help at all would be very appreciated.
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Mar 15, 2012
I never thought I would drop my iphone 4 ever. I had it unknowingly on my lap, as I was getting out the car it flew in the air and landed on the back. The back of the phones glass is shattered but luckily no pieces fell off. Does anyone know of a legit back replacement I can use? I want to get a whole new backing for it with the pentalobe screw driver. I just don't know if I am getting scammed since there are so many fakes that distribute them. I was also wondering if there is a very cheap alternative to just buying a thin plastic case and placing it over the broken glass. The case would have to go over the back only since I hate extra bulk.
Info:
iPhone 4, iOS 5.0.1
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Apr 10, 2012
so in the beginning of march, my little brother (he's 2) was sick and cranky. i watched a couple of videos on Internet with him, but i had to remove my iphone 4 case (speck) because it kept on interferring with my internet connection (not the first time either!!!). that was probably a bad idea, because when i had tried to take the phone from him when someone was calling, he threw it on the floor. it landed on the back, and now the back glass is shattered. the phone works fine, and my stupid case covers the crack, but i really want to know the cost of getting it replaced in canada. i hear its only 29$, but i want to make sure.
info:
iphone 4
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Jan 16, 2012
The back cover does not stay, so the back of the phone is open all the time. I checked and saw the two small clips at the botom conners of the cover are broken.So where can I find a replacement of the cover?
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Sep 20, 2011
where I can get a replacement back panel for my phone which I have lost?
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Mar 31, 2010
I can't take my phone into where I work b/c its a secure facility where absolutely no electronic devices (no beepers, no phones, etc) can come in, but its getting too hot here to leave it in my car all day. Any thoughts on what to do? There's a lot on line about not leaving the phone in a hot car but not many suggestions as to what to do with it!
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Jul 12, 2010
I am getting a replacement 8530 for my current 8530 because my trackpad is off centered and recently I am now able to move it around. I called verizon explained everything and their answer "software problem, we're sending you a new one under your warranty" Whatever, its physical not software, but they are sending me out a replacement anyways so I dont care.
However, how do I put stuff on the new one? I use blackberry desktop manager, and click "Backup" and it backs up. When I connect the new one do I just click "Restore"? Also when I back up, the tab for contacts is grayed out and I CANNOT click it. So I wont be able to restore that, why?
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Mar 12, 2010
I got the storm 2 like 2 weeks ago and I loved it only problems were the back button wouldn't work like 40% of the time and my send button rarely worked. Well after reading that they were replacing them free I went to a verizon store today and of course when I took it in all the buttons worked. Well the guy still offered to exchange it for me. the whole thing took less than a half hour and he gave me a new battery just for the **** of it and the replacement is soo much better! All the buttons work and overall typing is soo much better on it now. I didn't think it would go that smoothly but so far I have had verizon almost 2 years and I have had great service with them since the start. Now I looked at the box and there was no green dot on it or anything and I haven't looked at the date under the battery yet cuz I have been using the phone alot and right now im listening to music but all the buttons work great and the back button dosent click like its on crack everytime I click it.
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Mar 1, 2010
I recently came into the hands of a 16gb 3gs iphone with 3.1.3 and its locked to o2.Obviously it can not be jailbroken or Unlocked. so i thought so i popped into a local shop that claims it can unlock the iphone to various UK networks.the gentleman told me he can unlock the phone for £25!i thought great! and asked if it is a guarentee? he told me it was BUT apparently if you turn the iphone off, or it loses power for what ever reason then the Unlock will be reset and will no longer be open to all networks?
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Jun 17, 2012
my iphone has a crack at the bottom left of the phone,what can I do to fix it
Info:
iPhone 4S
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Jul 11, 2010
I'm becoming overwhelmed with too many app options for what I want, so thought I'd stop by here for some advice.
I've never used the native Notes app primarily because there's no (easy) way to create Notes on my computer for two-way syncing to my phone. (Also, I want a way to organize my notes into folders).
My long-used work-around for this was to use the Notes field in Address Book which while not ideal, allowed for easy syncing to and from my phone and made it easy to look up notes info on my phone. ( I created separate Contacts "groups" for the various categories of notes I have).
With the coming of iOS4, the visible notes field is smaller and now only shows 8 lines at a time before you have to start scrolling. So this isn't working so well for me.
What I'm hoping to find is an iphone app that will:
[1] Allow for creating of notes on my computer as well as on the phone.
[2] Two-way sycning
[3] Ability to organize notes within sub folders (or some other means)
[4] Allow for off-line viewing of notes (for when I am out of WiFi/3G range).
I've been playing with Evernote, but dont like that only "favorites" apps are viewable offline (although this isn't a huge problem since it just requires marking everything as a favorite). However, I don't like how the iPhone app puts all the notes in a big long list that requires lots of scrolling if you have lots of notes. (While you can group things in subfolders, they aren't collapsable, so you are left with a LONG list).
I've been looking into using Google Docs for this, since there seems to be lots of iphone apps that allow you to view them. Unfortunately, it seems like most don't let you view anything while off line which is sort of a deal breaker. (And the one that does allow off line viewing -MiGhty Docs- doesn't let you edit anything).
So far, NoteMaster seems like my best bet.
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Jun 19, 2012
i just brought a 4s from sprint for 5 months, i drop it and crack the screen, then the phone turns off it self and can never turn on? is it possible that apple change one for ?
Info:
iPhone 4S, iOS 5.1.1
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Jul 2, 2010
That side, crack spot that drops your call. Let's think of something creative.
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Oct 10, 2013
I updated via pccompanion to lollypop, later appeared via OTA, i updated anyway, and now again appears the advertisement of an available update.
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Aug 10, 2010
I've spent some time researching this but if you know of a thread please point me. basically researching it made my head spin.I have my own domain. Its hosted at register.com. I use their email client. Its web based and supports real IMAP commands so I use Mozilla email client on my laptop since Outlook SUCKS *** at IMAP. (sorry venting) So me experience with blackberry is that unless you use a BIS server A) you suck batteries and B) it slows the ***** out of your BB.Can someone give me some advice? Im on cricket and BB is new to them. Im not sure if I can move my domain to them. Im afraid to even call them as my blood pressure will skyrocket their support is horrible. but I do enjoy the pricepoint/value of cricket as Im unemployed right now and for $60 a month I can enjoy unlimited everything with BB service $40 without BB. which is what I have now. So what to do when you have your own domain and want the BB to operate well?
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Aug 7, 2012
I got a crack in the lcd glass, is there any way i can just change the glass instead of the whole lcd? and where do i get the original lcd?
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Apr 10, 2011
I have got a big crack across my screen, I didnt drop my phone or anything it just appeared overnight.
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Jul 13, 2010
Bit of a numpty with my BB right now , how do I get the BB to dial a contact when i have the BB clipped to my belt using the wired handsfree kit or via a bluetooth headset ? Is it possible to dial without having to touch the BB and also the ringtone never plays thru the headset which is strange.
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Jun 25, 2010
I'm just wondering whether or not to try installing the new software for my Vivaz (i think the latest version is R2CA024) Back in March I installed the R2AA030 via PC Suite, I did as the process recommended and backed up all my data, only to find that every app and game I had bought and installed to that point had been removed.
I contacted Sony Ericcson about this and they advised that the licences are removed when the symbian system is reset/updated. They were kind enough to re-apply the already purchased apps and games from PLAYnow back into my download folder, allowing me to re-install them. I have since re-bought all the ORANGE content and just took the hit on price. (PLAYnow content been removed again since re-download) If I try to update, am I likely to lose all the licences again? I really don't want to have to buy my apps and games a third time. Is the update worth the bother? NB. support says that apps and games can be re-installed from the 'installation files' folder on the MC, but I checked this folder is already empty.
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Nov 22, 2012
The lock/unlock button has a crack next to it. I am afraid it will get bigger. The phone is 2 months old, the crack is from locking and unlocking, extra insurance through FUTURESHOP does not cover it apparently (last time I buy from them).This should not happen, does blackberry stand behind their products
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Jul 24, 2010
I have a 32GB 3GS and I just got off the phone with customer service and the iPhone 4 isn't getting released. The rep on the phone told me that they're out of stock of 3GS phones, but my replacement would be shipped whenever they receive more. However, I know the local Rogers stores won't be getting anymore 32GB 3GS model in since we're so close to the new one coming out, is there anyway that they'd give me an iPhone as a replacement? Maybe if I renewed my contract?
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Aug 8, 2010
Does Apple give you a hard time if you are getting a replacement for a replacement phone? I swapped mine for a battery issue but I am now having proximity / dropped call issues pretty bad... which I didn't have before. Will they give me a hard time if I want to try another replacement? Anyone get more than 1 replacement from the Genius bar?
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Apr 17, 2012
i went to get my iphone 4s replaced. but It is brand new and seaded. After 2 days using it. I found that mine has a few tiny dust under the screen and i have made an appointment at Genius Bar. When i get there could i ask them for the brand new iphone 4s instead of a refurb like many people said. Cos i don't want to spend my money on a refurb one.
Info:
iPhone 4S, iOS 5.1
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Apr 20, 2012
I dropped my iPhone 4 and the screen shattered. It still technically works, but it's kind of hard to see what I'm doing. I was told that Apple will give me a replacement phone for much cheaper than a new one. This seems too good to be true, as I've had the phone for more than a year and therefore it's past the warrantee expiration.
Info:
iPhone 4
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May 9, 2012
1. I made an appoinment with genius bar on the phone, does that cost? I friend said it's like 10.99 something
2. My iphone4 16 G got water damaged, and it needs replacement, how much does that cost? BTW, I'm in Ontario
Info:
iPhone 4, water damage
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May 29, 2012
I just got a new iPhone 4S and since my old iPhone 4 had a few issues I took it to an Apple store where they offered to replace it for $149. So I did it.But now when I call AT&T to unlock my iPhone 4 so that I can use it with other carriers they say the phone is not in their data base.how can I fix that?
Info:
iPhone 4, iOS 5.1.1
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Aug 28, 2010
If I send my iPhone for the battery replacement program, will they send me back another refurbished one or mine?
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Mar 13, 2010
I replaced the battery in my 16gb 3g and in the process of doing so broke the ring in the wifi cable where it is screwed to the housing after assembling everything, checking, double checking. iPhone will not turn on at all. At first I got a little red line showing a dead battery when I plugged it in, but I couldn't get it to turn on (pushed power and home button together, tried dfu etc etc). Opened it again to double check other cable connections, now it doesn't even show this red battery line anymore.
Does this cable just affect the antenna or could it have disrupted the whole iPhone from turning on?
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Mar 24, 2012
last week, my friend dropped my phone without it's case on a tennis court.Now the back is moving. It's weird.. It feels like whenever I touch it, the whole glass plate is going to fall off.There are many scratches on my phone and it has green and red marks all over it from the court because it scratched my phone.This is bad because it's white.I want a new phone, but my warranty ended.While I had my warranty though, I dropped my phone and I took it to the apple store and they gave me a replacement for free.So.. How much is a new white iPhone 4S without a warranty?
Info:
iPhone 4S, iOS 5.1
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