I bought a new Galaxy S6 (SM-G920F) few days ago. It starts to freeze and reboot randomly during the day (about 1 time for hour) without a reason. I tried to factory reset but in vain.
My new smartphone keeps rebooting ... Is it possible that through a system log I can get information about the problem?
I have the EE variant of the G920F galaxy s6 in the UK. At least once a day the phone will reboot for no apparent reason what so ever. This has been since the 5.1.1 update, I have factory reset and cleared cache and it still happens. Thinking of flashing the international software to see if it happens with that.
View 4 Replies View Relatedevery time i switch my bluetooth on my phone will freeze and reboot.
View 5 Replies View RelatedNew Android user here and new to the LG family. Finally settled on the G4 after comparing a few different Android phones. Got the phone home, let it charge, updated the phone, and set up all my accounts and apps. However, not 10 hours into owning the phone, I've now come across a problem - the whole left side of the screen (50% of the screen in vertical) randomly will freeze, making the phone look like it has had a stroke. Sometimes the freeze lasts for a few seconds, sometimes for several minutes, before it freezes on another screen. The weird thing is that the right side of the screen still works and acts as if nothing is wrong on the left. I plan on returning the phone tomorrow, but I'm seriously concerned as to whether this will happen again if I get another G4.
View 4 Replies View RelatedIs it some characteristic of the original message, sent by family member on more modern phone (don't know the model), that the VX8300 can't handle?
View 4 Replies View RelatedIs there any help with this besides reinstalling the phone software. I haved checked my media card is fine.
View 2 Replies View RelatedMy Lumia 1520 (ATT Version) has had this reboot cycle problem for about a week now. It started a week ago when it was at 2%, died and when I tried to charge it, it started freezing and rebooting and freezing and rebooting. Originally I thought it was a power issue because it always had 2% when it restarted. I got it home to my Nokia original cord plugged into my surface pro charger and charged it and fiddled with it like turning it on airplane mode, deleting unread messages before it restarted, etc. But then recently its been doing it more and its been doing it while at 40%, 12%, etc. Even when its plugged in. It seems to get very hot every time I do this. During all of this, I have Xbox music songs I have pending download. I was going to let those finish over WiFi but it won't let me turn on WiFi. I'm wondering if the 53 pending downloads could be causing this issue but I'm not sure. I'm running the latest dev preview and cyan. I have a ton of apps and music and all that installed on my SD card.
View 7 Replies View RelatedI connect the blackberry to my laptop (lenovo T400) via USB, then the phone asks me to choose mass storage or not. if I choose mass storage the laptop freezes immediately + black screen and then reboot. it happens no matter if I launch desktop manager or not...
When I use desktop manager, if I DO NOT choose mass storage, then it works till I click on media and sync media, the roxio software launches and then it crashes again with exactly the same symptom as describe above.....
I have had the Atrix for about two months now, and it seems to restart/reboot randomly, I thought I should check if anyone else has seen this? Should I take it back to the AT&T store and get a replacement or does anyone know the fix to this? Maybe the upcoming update will fix my issue...
View 11 Replies View RelatedOn my brother's 9700, he's experienced two random shut downs. He's with Rogers and has the latest OS installed (.743). He would notice that sometimes the phone sort of shuts off by itself. Normally he would keep the phone on standby or lock, but when he'd go to unlock the phone, he'd notice that none of the keys work (screen remains black). Normally the screen would light up and say that the phone is locked, but this doesn't happen. Then, he would hold down the End key for a couple of seconds to power up the phone, only the phone doesn't boot up from scratch. Instead, the Rogers splash screen would appear and it would go directly to his home screen. The phone is only about a week old and is brand new (not refurbished). Is there some sort of lock/standby feature that I'm unaware of that his phone is going into? Has anyone else experienced this?
View 14 Replies View RelatedI was having some issues with my SD CARD (it had to be scanned for errors constantly) so I eventually took it out. About the same time the Phone started to randomly reboot itself over and over until I plugged it in. To be more clear it got stuck in a reboot cycle where it would start to boot and then shut off and then start to boot and then shut off. The only thing I could do to stop it would be to plug it in.
Steps taken:
Took out SD Card
Factory reset
Carrier: AT&T
Windows Phone 8.1 update
When the battery is full or plugged in I can't reproduce the issue, but when it's lower then 60% or so, I can repro the issue by changing between apps or selecting airplane mode and then switching the wifi on. Basic multitasking appears to set it off.
I've had my Nexus 6 for 3+ months and have had no problems until today when my phone would randomly reboot. Sometime it would come back on quickly and other times it would go through the long process of optimizing apps. The phone has had 2 OTA software updates since I purchased it so I decided to do a factory data reset.
I have not experienced any random reboots since the factory data reset but now I am unable to connect to WiFi. When I click on the WiFi in the quick setting menu, the phone is unable to identify any available networks. When I click on More Settings, the screen says Turning WiFi on but nothing ever happens.
There are 4 people that I work with that updated to the IPhone 4S over the last few months. They are all reporting that they have had issues with their internet connection randomly dropping and iMessage not working (due to the internet being down). I thought it "sucked to be them".
I had a IPhone 4 that worked perfectly. I upgraded to the IPhone 4S (32gb) last week and now I'm having the same issue as the other people at work are having.
We all have iOS 5.1 and all on the AT&T network. Our phones say we have 4 or 5 bars of signal and "4G" internet (not really 4G, but that's another story). The only way you can tell something is wrong is that you can't browse the internet, you don't get any iMessages, no emails get synced and none of your internet dependent apps will work but the voice telephone and standard SMS work just fine.
If you try sending a SMS message to another IPhone user, it tries to send via iMessage and fails. It doesn't try to send via SMS.
In order to get your internet back up and working, you have to reboot your phone. This usually happens once or twice a day for me. Some of my co-workers have to reboot their phones up to 4 times a day.
I searched around google and found people with a similar problem, but it was related to iOS prior to 5.1 and/or having a SIM PIN set. All of us are on iOS 5.1 and don't have a SIM PIN.
One common demoninator is that we all upgraded from IPhone 4 to 4S and restored our IPhone 4 backups to our new IPhone 4S. Don't know if the issue is related.
Info:
iPhone 4S, iOS 5.1
i have a problem my s6 keep restarting without reason.i flashed new version but still no change .everytime the galaxy s6 logo apeers and than restaring and restarting..
View 4 Replies View RelatedI have a samsung galaxy s6(sm-G920F) on 5.1.1 non rooted, the problem i am facing is that the lte stopped working without any reason, I didn't drop it neither i updated anything it just stopped working now i only see the E sign on the network bar.
View 1 Replies View RelatedAll my contacts just disappeared. Galaxy s5 I have not updated software recently.
View 1 Replies View RelatedI did not update to lollipop so that can't be the answer. My screen turns o.n itself when I don't have any notifications. Also, my sound changes itself from silent, to vibrate and ring all by itself.
View 3 Replies View RelatedWhen my galaxy S6 was in charging, at first, the battery logo shows, then screen blank, not respond to home key/sleep_wake switch. Don't know when it enter this mode. Only press sleep_wake switch and vol down for 7 second to reset it bring it to live.
View 2 Replies View Relatedmy 920F has previously 5.1.1 from another csc, probably UK and the app freeze stock in 5.1.1 appear but now flashed spanish (ATL vodafone) and the freeze menu has gone i think.
How to come back ? appears that all the 100% apps stays in auto-freeze cause the notifications from apps disappear and lags considerably
So I've had this phone short of a week, and I love it. For some reason today, my S6 will randomly blink a red LED notification, but when I unlock my phone, there are no new notifications.
My first 2 thoughts were low battery indicator or no service indicator, but neither is the reason.
A microphone symbol appears in my notification panel at random and on its own. could this mean I have spywear on my phone? and how do I access the icon ?
View 1 Replies View RelatedOr do I have a defective device? It's been like this since launch day, I just figured there were some bugs in the software they had to iron out, but it's not getting better only worse. I figured this would be a big news story if it was a widespread problem, but I haven't heard anything. I can't even use my phone as an alarm anymore because it will also randomly turn itself off in the night. I've been late to work twice now because of that.
View 11 Replies View RelatedMy samsung galaxy SII had been playing up, crashing etc for a couple of weeks, then for some unknown reason, it froze and died on me, never to be switched back on again. It has been well looked after so it hasn't been water damaged or dropped or anything of the sort. The battery was about 50% charged, I've also tried using somebody else's battery, tried connecting it to a PC, tried to start it whilst its connected to the charger and everything else I could think of but nothing. My main problem, is that I've been in touch with samsung and they asked to send the phone to them for repair, but told me that everything will be erased.
Now I know I am totally stupid for not backing up all of my media etc, but the information stored on the phone is worth more to me than what the phone is itself. Although the phone is totally dead and will not switch on, so how I can access my pictures/videos etc because surely it must be still stored on the phone somewhere. The phone itself is not as important to me as much as the media stored on it and I am willing to try anything to access my media files even if it means my phone isn't able to go for repair, I know I am going to receive comments for not backing up my media.
For the second time, my galaxy s6 screen seem to be frozen. When it happens, I see a blue bar moving up and down on the screen. I can reset the phone by holding power and volume down button but it doesn't fix it, the phone is still frozen after the reboot.
I can't power down the phone completely since the screen doesn't allow me to hit the Power Off option! All button seem to be working fine.
approximately every 4 or 5 days my phone will just freeze, usually on a black screen.Initially I removed the battery to re-boot, however the last couple of times I managed to get it to reboot with a long power button push. This latest time it was frozen on the home screen but would not respond to anything other than re-boot
View 7 Replies View RelatedIt's happening more and more frequently. Changed battery in case it was this...also Swype starting to freeze more too.
View 1 Replies View Relatedone week ago i installed OTA 5.1.1' but it's not the new with the new icons, and i am having some issues with it, the phone lags in the settings app for the first couple of seconds, when someone call me and i slide the green circle to the right the in-call screen appears but the phone freeze for two seconds and then return to the screen you see when someone calling you again....sometimes i have to slide it 3 times to answer the call, i didn't have these issues in 5.1.1, now the question is for those who have the newest 5.1.1, do you have these issues??
View 4 Replies View RelatedMy phone is freezing and crashin when I play youtube and any video on samsung s6 edge.
View 1 Replies View RelatedI found many games include: greedy pigs, catoon defense 2, battle heart, etc ... (I purchased from android market) will randomly freeze during the game play if I turn on the sound! However, if I turn off the sound (I mean turn off the sound option in game, not mute the media volume), then all games runs without any problem.
Not every game will have this problem. For example, angry birds, finding difference, air attack, etc... No problem at all. It looks to me that most of defence games and real time strategy games are in this case. It's just the game itself freezed, not the whole system. I can still use "home" to go back to the main screen then kill the game app.
I'm using vodafone version s2 and already updated to the lastest firmware.
My Samsung S6 is only a month old. Hasn't had a problem with it once an all of a sudden went to pick it up an i couldn't turn it on, Plugged it into the charger an still not able to turn it on. The charging signal doesn't even turn on. What can i do?
View 1 Replies View RelatedI recently bought a Samsung Galaxy S5 (sm-g900f). Sometimes the screen just freeze, and grey lines appears (as in this picture goo.gl/qIdGg7 ).
The main button and the power still working, as I can see the white light turning on and off as usual after pressing them.
And after click the power button once (which turn off the display), the screen remains black.
The phone is actually still working, as I can ear it ringing or receiving messages and email.
But I cant do anything, just take off the battery and restart it. I already reset it and the problem keeps happen again.
