Galaxy S6 :: Android Security Update / Encryption Loop
Aug 20, 2015
I have a Samsung Galaxy S6. The phone updated to 5.1.1 and after that the phone prompts to update security settings for email account. Then it will take you to a phone encryption screen and the encryption reboots the phone, but then keeps looping. I do have an exchange account and our company requires to have encryption on the phone. I just installed the Nine Exchange and it is working without any issues, but how can I fix the other way I access email?
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Feb 11, 2013
I have a Razr HD on Fido in Canada, due to the horrible stuttering it had it was suggested I do a hard reset to fix it. After doing the hard reset, it's now in an infinite loop of the android update logo (green android with the spinning blue thing), then the motorola logo, then a black screen.
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May 6, 2015
I upgraded to Lolipop about a week ago. Everything was good.
Today however, I changed my device unlock passcode from PIN (6-digits) to a full password (6-characters). I restarted my device shortly after, as I knew the phone was encrypted and wanted to ensure the encryption password was updated accordingly. Now it's not taking the new 6-letter password, nor my old 6-digit PIN on the unencrypt screen. I'm down to 8 attempts left before it will factory reset. (update: ended up having to factory reset...)
I can assure you that I remember the 6-letter password I entered as my new one, since I restarted right after I changed it, and it's the same one I use for many things.
I run and support our MDM platform for our company and have had 3 users report the same problem. I was skeptical at first, thinking these people simply forgot their passcode, but now I am in the exact same boat as them.
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Jul 7, 2010
I'm looking for some fairly basic help regarding the security of my curve.
I have a password set which I believe would be fairly secure if someone tried to gain access.
My question is what other steps should I take regarding the security of my handset and what steps do members of this forum take.
I'm also curious as to what happens if I enable my encryption setting under options?.
One concern I have with the password feature would be that I believe the handset can be reset if the password is typed in wrong the number of times set. If someone fooled around with my phone then they could wipe it intentionally, is that correct?
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Apr 6, 2015
I've been told by a few users that once the Lollipop update was released on Rogers for the Galaxy S5, they have been prompted to de-encrypt their devices.if there is any way to circumvent this 'requirement'.
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Apr 19, 2015
Sprint uploaded lollipop update, camera stopped working. did a factory default hard reset, now it is stuck in a recovery reboot loop. it starts to S5 screen turns off and restarts over and over for five days now?
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Aug 6, 2015
I have recently updated my Z3 (D6603) to Android 5.1.1 by OTA update. After the update I appear to have a weird encryption issue. My phone was encrypted before I updated.
I have a device policy that needs my phone to be encrypted. I am getting en error via the status bar saying 'Device encryption required'. When I click this it takes me to the device policy app where I am unable to do anything re encryption.
So I had a look in the security settings and it shows my phone as encrypted. So I thought it would be best to decrypt the phone and then re-encrypt it. However when I click the 'Encrypt phone' setting nothing happens, the menu just stays where it is.
I have restarted my phone and cleared the cache just in case, but the problems persists.
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Aug 15, 2011
I did a security wipe three days ago and the phone is stuck in this loop. The phone has been in this state for 2 days solid plugged in to the charger. What can I do to get this phone to reboot properly? Is there another reset besides removing the battery?
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Jun 14, 2010
Just got the new Bold 9650. Should I have the firewall enabled, and the encryption enabled? What else should I do to make sure that my phone is secure?
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Jun 23, 2015
Got a message this morning that there was a security policy update to download. I'm thinking this is to resolve the keyboard issue? Am I able to take the update at all if I'm rooted (but stock)? Will it break anything? Sprint version, so I don't think it's the 5.1.1 update.
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Mar 3, 2015
This is on a rooted S5 with Alliance ROM 4.4.2. I keep getting the notification to do a security update. Is there a way to permanently turn it off?
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Nov 1, 2015
I have two Galaxy 5 phones - one downloaded and installed the AT&T update fine. The other downloaded the update, then rebooted to install, which it started to do, but five or so seconds into it, it stopped and went directly to the home page with no install. OF course, now I have to wait another 24 hours to re-try the download (and whoever came up with THAT i24-hour thing should be fired). Is there a way to just directly install what was downloaded without having to wait the half-hour or so it took to download?
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Jul 14, 2015
I am using a galaxy s5 running on android 5.0 and i cant update to the latest version. So I was thinking can i update using an sd card by downloading the os into the sdcard and from there updating is that possible?
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Sep 21, 2015
I have an AT&T Galaxy S5 that runs kit-kat. I got the phone unlocked to use with a different carrier. When i try to update the OS it says its up to date. How can I update to Lollipop 5?
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Aug 25, 2012
Okay. I'll see if this posts. I am using Android 2.1 and AT&T told me I could "easily" upgrade to Android 4 using KEIS. I downloaded the program, updated to Version 2.3.2.12074_13. Installed okay. I connected and got the message "device not supported by KEIS 2."
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Nov 9, 2015
Trying to update my phone which i bought from a shop as second hand few days ago . I can't update the firmware from kitkat to lollipop ...
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Oct 1, 2012
Press (heise.de/Security) has communicated a security vulnerabilty for Android smartphones. The vulerability lcoks the SIM card access from web pages rendering the telephony and internet access unusable . According to an update it also applies to sony smartphones. When will this be addressed?
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Dec 8, 2015
After updating to latest and greatest android lollipop on galaxy s6, my gallery stopped working, I went to apps, force stopped and cleared cache on both gallery and camera, booted in safe mode and still have problem of gallery stopped. can't find answer anywhere, and Samsung was of no support other than to wipe my phone.
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Jul 20, 2012
I've been noticing my battery draining pretty fast. I've had the phone just over a month and days when I'm at work all day, maybe do some surfing on my lunch or breaks, but nothing to excessive and my battery is down to like 35% when I get home. Before I was going under Settings->Battery and I noticed "Screen" was the number one offender for draining my battery. Which makes sense, it's a bright display and powering it takes a lot of juice. I don't know if it's coincidence or not, however, it's when I started noticing it after installing ICS. Now "Android OS" has replaced it at the top, by a LOT. Here is a list of my top five
Android OS: 58%
Screen: 18%
Cell Standby: 10%
Phone Idle: 7%
Android System: 2%
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Jul 5, 2014
I try to update my android after my phone told me to update it. So after it make restart, its opening black screen with galaxy s5 on it, and its restarting again and again
I try to make boot by clicking both 3 keys, after the boot upload its again trying to install the update software security and than its still making the same problem, try to connect throw pc by odin 3 or keys and its doesn't even connecting to programs, what can I do?
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Sep 25, 2015
It looks like my galaxy did an auto update for android and now when I try to do a voice text or anything that opens the microphone, the X will not close it. I have to reboot the phone to get it to go away. Anyother way to force it to close?
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Feb 10, 2012
how update my x8 android version from android 2.1 to android 2.3??i want the 100% success solution...want download what software..
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Oct 9, 2011
Whenever I try to run the android update it says "Searching for server" then report, "Server connection failure". This goes running though either wireless or 3g connection. The SII works fine downloading/uploading everything/everywhere else and on any connection, it has me baffled. It has worked before as it did a couple of updates when I first bought this really great phone!
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Apr 18, 2012
Is this a precursor to ICS or what is it? What has this firmware update done for me? I can't notice any difference? ICS for Orange soon perhaps?
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Apr 25, 2015
I've a galaxy s6 with stock rom. I've rooted my device and I like to encrypt my device. But when I do so, it stuck on the encryption screen for 1 day. When rebooting, the device tell me to wipe the phone because of a failure of encryption.
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Jul 12, 2015
after installing the Android 5.1.1 update on my Galaxy S6 edge almost all home screen icons have disappeared, even the bottom ones like phone, contacts and messages.The apps icons in the app drawer have also completely disappeared. The apps are still there and working, but I can only access them when I get a new notification.I have tried rebooting several times, and clearing the Touchwiz launcher data, but nothing changes.
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Feb 18, 2016
I am planning on encrypting my phone but i was curious about the benefits of going full encryption rather than fast. I know that encryption has negligible impact on battery and speed.
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Nov 1, 2015
I did encryption as I want to sell my phone, now it just keeps booting to "Encryption failed", I've factory wiped, formatted date, flashed stock firmware in Odin, still the same.
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Oct 11, 2015
I have xtresolite Rom installed and tried android encryption.
Phone went black and notification LED was flashing blue.
I forced a reboot and since then the phone boots with some default wallpaper and tells me: "Unfortunately, System UI has stopped."
Wiping and reflashing ROM has not worked.
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Jul 9, 2015
I am using galaxy s5, had encrypted my memory. had to upgrade android OS. now forgotten my encryption password, not able to use my phone...
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Feb 3, 2015
I have encrypted the SD card on my Verizon S5. Now there is a constant message in notifications:
SD card encryption
SD Card encrypted
Anyway to turn that off? I know it is encrypted,I had to take action to do that. It did this with KitKat and still doing it with Lollipop.
I just like to keep notifications cleared out.
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