BB Software :: Protect Not Showing Up After Upgrade?
Jul 29, 2011
I have a Torch 9810, For some reason (its been a few months, low on my priority list) after a upgrade black berry protect stopped showing up as an app icon or anywhere on my phone. When I go to MY World its not even listed in uninstalled software, just gone. When I go to APP world and search for bb protect, it comes up but doesnt have any options to install, reinstall, or anything.What can I do to fix this? I really like having it, because I dont have time to stop and backup to desktop all the time.
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Jan 5, 2012
I've recently bought new Bold 9900 phone and it is great. But now I have little problem with Blackberry Protect service.When I setup phone first, I have setup Blackberry Protect service as well and it worked fine. But then there comes update of Blackberry Protect to version 1.1.1.50. Since this update was installed, I can't connect to Protect service anymore.Bold wants to do a new setup of Protect service when I launch the App. This looks good, but after "Blackberry ID" screen it freezes at "Connecting to Blackberry Protect" and this status holds there for couple of hours and nothing happens (on 3G and on WIfi also). I have tried to uninstall BB Protect and then reinstall it.
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Mar 23, 2012
I have just upgraded my software via the internet to OS6 and although the new software is awesome, my app world won't open. When I click on the icon, the phone freezes. I have installed and uninstalled... inserted and re-inserted the battery many times. I have also tried to install an earlier version.
Also my protect gives me the following message: "Error starting net_rim_bb_dryad gui: Symbol 'Security.device Under Attack' not found."
And finally when I am typing in BBM or anywhere else I get a text imput error message. Murphy's law it's not coming up now when I want to post this. I love my BB but I want to be able to use all the services offered. My line of work depends on my phone working properly.
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Nov 18, 2012
when i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
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Dec 3, 2012
I recently upgraded my blackberry 9790 to 7.1 software but it still can't play fm radio?
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Sep 12, 2014
I have a big issue with the Hotspot of my iPhone, I've upgraded my iOs to 5.1.1 (I know its an old version but its my first upgrade of my old iphone 4...).Â
I've tried the solutions below:
1- I don't see the Personal Hotspot in "Setting > General > Network > Personal Hotspot".
2- I don't see the "Internet Tethering" in "Network > Mobile Data Network > Internet Tethering
3- I've tried to reset Network Settings using the path ""Setting > General > reset > reset Network Settings"
4- I don't have the Onavo application in my phone.
5- I've tried my sim card on the iphone of my friend, and we can see the Hotspot in his iphone, so it’s not an issue of the CARRIER.
6- I don't have any Profile installed on my iphone.Â
All these steps are done, but still have the same problem
Info:
iPhone 4, iOS 5.1.1
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May 14, 2012
I upgraded to iOS 5.1.1 last week this has been the only changes on my iPhone 4 other then normal app updates. Last light I pluged in my device for charge as is normal. Today I woke up and the device indicated that it didn't charge and is showing that I have about 35% of the charge remanding. Pluged in the device to another charger / cord and while the battery charging icon shows that it was charging but after 2hrs I still only had 35%.
Info:
iPhone 4, iOS 5.1.1
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Feb 23, 2016
I own a SM-G920F from Austria, and i tried to update the Android version to 6.0.1 by downloading the United Kingdom ROM. Unfortunately, after flashing it, odin failed, and now my device cannot boot and shows a error.
I have tried the 5.1.1 version from UK, but that failed too just after a second of pressing Odin, what to do now.
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Apr 29, 2012
I try to upgrade my blackberry messanger but it stop in b/w the processing and after it my bbm icon is disappear. I try everything to get it back but I can't. I don't activate my bis subscription. Any way for get back my bbm icon without using blackberry internet plan. My hendheld: curve 8520
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Aug 14, 2012
Since a recent upgrade, my phone no longer shows 'connect in media transfer mode' in the bar when attached with usb. It shows 'SD card connected". This isn't mentioned in the guide. How do I transfer media files now?
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Apr 10, 2015
Since Lollipop update to 5.0 on my S5 Galaxy, whatsapp floating popup keeps showing up when i am using the phone (not unlocked) , no matter if i put on whatsapp config to do not show popup it always appears, it´s kinda annoying since when it is up, u cant hide it, or u click it, or u wait..
Is there any way to get over this? i´ve tried look for some another ways, but no specific way for galaxy S5.
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Jun 23, 2012
I'm having an issue with my email on the new ICS upgrade. The body of the emails are not showing up. Anyone else having this issue and is there a fix?
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Jun 3, 2011
After upgrading to Gingerbread I noticed that when I go to the recent apps screen and I try to open Tweetdeck (seems to be the only app that does this) I get a "Application is not installed on phone" error message. Which makes no sense because it's running in the background and opens fine. I've cleared my cache and uninstalled and reinstalled TD and still get the error. Assuming this is a bug, but it seems weird to only happen for a specific app.
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Jul 13, 2011
I used Protect on my old 8220 and backed up all my contacts.I lost my 8220 but checking Protect website, my data is there. Problem is, I can't run Prtoect on the new Bold 9780 I bought, which makes the whole Protect idea kind of useless.I was on the phone with a Rogers Tech Support person, but there was nothing we could do to get Protect to run on my Bold.
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Jun 20, 2012
if BIS outage is somewhere having problems? while the mobile data connection of my torch is normally working for almost all the apps and also it can navigate on internet, the app named "blackberry protect" is not connecting. I noticed that also another application, whatsapp, is timing out while connecting.
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Jul 18, 2012
I am trying to understand how I can protect my personal information stored in Outlook Contacts from being stored on my employers enterprise server? The blackberry torch 9800 I have is my personal equipment and I have several email accounts that go to it. However, I'm also on my employers enterprise server and they now have all of my passwords to various websites. Is there anyway to keep specific contacts off an employers enterprise server while still having them appear on the blackberry torch?
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Aug 3, 2011
My phone was once a corporate phone and I recently bought it from a friend. I have been trying to install blackberry protect but it tells me that it cannot be supported by enterprise server. How do i correct this because it is now a personal device.
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Apr 5, 2011
I download the "Blackberry Protect" application, onto my Blackberry 9630 Tour and when I went to install it , it state that "you cannot install Blackberry Protect on your blackberry device. Blackberry Protect is not compatible with devices that use a Blackberry Enterprise Server.
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Apr 30, 2012
How to protect iPhone against theft?I mean how to protect it aginst DFU mode. Because I have a password and a "find my iPhone" app, but they both will not be usefull if the thief will throw out sim card and enters phone in to DFU.
Info:
iPhone 4S, iOS 5.0.1
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May 8, 2012
My ex told me he hacked my iPhone 4s and reads all my tx msgs. How do I protect myself and keep from him or anyone hackin my phone.
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May 26, 2012
how do u protect your iphone from being hacked?
Info:
MacBook Pro, iOS 5.1
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May 31, 2011
how to add a device on black berry protect
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Aug 6, 2012
my device gave up all functionability on Friday (BB Bold 9900). Its database is restored at BB Protect. Vodafone needs 3 days, to send me a new device. The last backup at BB Protect is dated with 08/01/12 I would like to save the whole backup on my iMac in my office which works with MAC OS X 10.7.4What can I do to save these Informations from BB Protect on my Mac and am I able to work with them?
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Aug 1, 2012
I am unable to log into the blackberry protect. Every time I click on blackberry protect, it prompts me to click open blackberry protect. It will ask for my I'd and password. I have tried putting in the password several times but I am unable to login. Initially I thought I had forgotten my password or putting the wrong password .....then I changed my password but I am still unable to login I am not sure of the problem.....
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Sep 14, 2011
I cannot download blackberry protect on my phone
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Aug 25, 2011
I recently installed BlackBerry Protect on my phone. I think it's a great app, with tons of potential to be useful. The only thing I'm a little unsure about is that in order for it to work properly on my Bold 9900 I had to disable encryption. The question I have, which I hope someone out there can answer: is that a big deal/ is it a smart tradeoff? I don't know that much about encryption, but it sounds like something I would like to have (Can you ever have to much security in a handheld?)
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Oct 8, 2011
My BlackBerry Protect system has gone into overdrive it wont allow me to access any app updates, update various settings etc because i cant sign in to it. i know i have the right password but even tried changing it and it must be right as my 'remaining attempts' isnt increasing. i just keep getting the error message "unable to log in to your account" can this be fixed? i really dont want to have to restore factory settings to try to fix it, its taken ages to program it all?
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Jun 3, 2012
Is there an app to protect my BB from viruses ? Or is it already in my device?
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Jun 6, 2012
I am not been able to connect to BB Protect. Its saying BB protect is not active. My login id is also getting failed.
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May 24, 2012
I have exceeded the number of attempts to verify my password for blackberry protect .... n now I'm unable to login to my app world n blackberry protect ... also I am unable to edit my blackberry ID due to the login problem .... I have tried rebooting it yet no changes .... currently my wifi is on .... each time I try to edit my Blackberry ID (under the option>device>blackberry ID) , it says i have exceeded the number of attempts to verify my password , try again in 15 minutes, when the security lock out time ends .... even after 15 minutes it still says im unable u to unlock it ... n the same message appears ... and also under the blackberry protect it shows:Blackberry ID :
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Apr 3, 2012
I am unable to use blackberry protect on my phone, it says "The Blackberry Protect service is temporarily unavailable"
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