BB Software :: BB Cannot Send Emails On Own Office Domain
Nov 27, 2010
Just yesterday all of BB in the company (using BIS) cannot send messages from our own domain(xyxy.com) it can send to all other domain like yahoo, gmail etc... It gives a check mark on all the sent the messages but when i check my domain emails its not there where as on gmail it was there?All of my colleagues (20 of them) have the same problem. I check the provider they said everything is OK on their sides....
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Mar 31, 2010
This is probably a simple one but any help would be appreciated.I am receiving my work email to my BB which is great, however some day's I am in the office at my desk, and on those day's I do not need to get my mail on my BB.
Is there any way to "pause" the receiving of emails while I am in the office, and then I can manually start receiving emails again once I am not at my desk, short of deleting and installing the account every time?
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May 15, 2012
have just got a Samsung Galaxy S2 and created my first document on Polaris office, saving it as a .doc file. But when copying it to my computer and trying to open it, up flashes a Microsoft Office File Validation security alert, saying that a problem has been detected in trying to open the file and that opening it is probably dangerous and may allow a malicious user to take over my computer.I'm aware that there are issues with MOFV over reading some file formats -- has anyone come across this? Is it that MOFV can't read Polaris files, or is there the possibility of something sinister going on? I've run two different antivirus programme scans (installed on two different computers) on this file, which haven't flagged anything.
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Jan 9, 2012
Is the ms office for belle compatible with all versions of ms office (2002 - 2010)
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Apr 8, 2012
What are the correct settings when my new 4s can receive but will not send messages. The emails are rejected by the server,
Info:
iPhone 4S, iOS 5.1
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Jun 6, 2011
When I delete an e-mail, nothing happens, I scroll do wn and the icon changes to an opened envelope and greys out but the top line states:(0 items)But it will not disappear. Also, when I create and try to send a message, I get nothing.I have a gmail account which has always worked perfectly but this has started happening in the last few weeks,I have a BB Curve 8520 running software v5.0.0.681I have "338 messages" and counting....
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Apr 21, 2010
My email [URL] and [URL] can't be setup in BIS due to the Blackberry can't recognize my email domain. I check my domains, mx, dns, etc, and there is no issue at all.
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May 6, 2010
I am trying to set up my two google apps email addresses on my Bold.
I have set up the mx records ok as I am sending and receiving mail fine on my mac and my laptop, but when I try adding the accounts on the Blackberry, I get an error every time telling me that the domain could not be found!! I have three other addresses all working fine on the Blackberry.
It worked while I was with the previous domain host, but since changing, cant get it to work.
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Oct 13, 2011
How can I add an email with a special domain Such as [URL] in Bold 9780
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Jul 9, 2011
Any one had a issue where they couldn't validate their email service with their provider?After almost a day of boucing between my ISP and Vodafone it appears the issue could lie with RIM servers.
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Jun 6, 2012
We recently had an employee depart without notice. We do not want to delete his e-mail account because we must still process his incoming company-related e-mails. His e-mail (e.g. joe@ourdomain.com) still goes to his Balckberry. How do we prevent e-mails addressed to him at our domain address from going to his Blackberry without deleting the e-mail address altogether?
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Aug 10, 2010
I've spent some time researching this but if you know of a thread please point me. basically researching it made my head spin.I have my own domain. Its hosted at register.com. I use their email client. Its web based and supports real IMAP commands so I use Mozilla email client on my laptop since Outlook SUCKS *** at IMAP. (sorry venting) So me experience with blackberry is that unless you use a BIS server A) you suck batteries and B) it slows the ***** out of your BB.Can someone give me some advice? Im on cricket and BB is new to them. Im not sure if I can move my domain to them. Im afraid to even call them as my blood pressure will skyrocket their support is horrible. but I do enjoy the pricepoint/value of cricket as Im unemployed right now and for $60 a month I can enjoy unlimited everything with BB service $40 without BB. which is what I have now. So what to do when you have your own domain and want the BB to operate well?
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Mar 12, 2012
I'm an ASU student so my email ends in @asu.edu. However its a Gmail account and I just got a new iPhone and I would really like to set it up through the mail app but it won't let me. Every time I type my email and password in the phone says: "The user name or password for [URL] is incorrect"...but I know it isn't.
Info:
iPhone 4S, iOS 5.1
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Aug 12, 2011
I can receive emails from my hotmail account to my bb curve but can't reply nor send new emails.Whenever i go to email setup and complete de user name and pass, it appears a message that says"blank username. type a valid user name"i've tried writing my bb id, email id, changed pass but can't seem to get it working!
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Jun 28, 2012
I cant send emails on my blackberry now and was able to for weeks . did i upset the settings or do i need to do anything with my device.
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Mar 28, 2011
When i compose an email and put in the adress i wish to send to, it does not give me the option to send the email. It only give me the option to save draft. HOwever if i press reply to something someone send me then it does give me the send option and the email sendsd perfectly
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Oct 23, 2011
My bbm and facebook are working but I can not send any emails. I have been able to recieve them just not send them.
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Jun 18, 2010
I am trying to send emails from my ntlworld account on my x10 but cannot connect properly. I am getting emails to me but not able to send.
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Apr 1, 2012
Rarely can I send an email from my 4s but I can receive them. Please advise
Info:
iPhone 4S, iOS 5.0.1
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Apr 14, 2012
My email provider is hotmail and when i try to send an email it says that my username or password is incorrect, but ive checked numerous amount of times and everything is correct. I recieve emails through the account fine but i just cant send them.
Info:
iPhone 4S, iOS 5.1
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May 13, 2012
I am abit behind in times, I have an iPhone 3 and I cant send emails to a couple of my email addresses, I get the error message
" A copy has been placed in your outbox the recipient < recipient email address > has been rejected by the server"
Info:iPhone 3G
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May 20, 2012
I cannot send emails from my I phone 4s, I can receive them only. My e mail account is with talk talk and mobile provider is Vodafone!
Info:
iPhone 4S
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Jun 20, 2012
I am trying to set up my ntlworld account on my iphone 4. I can receive emails but I cant send them. Something is obviously wrong with smtp settings.
Info:
iPhone 4
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Aug 15, 2012
All over sudden I can't send any emails via my bb device. Also, can't open any attachments - get an error message 'request can't be completed, service book information not found'.
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Sep 21, 2010
I wish to send email from my Blackberry with a different email address than the "one" email account I have set up in the Blackberry. Everyone receives email from my business email account and not Gmail. How can I setup my blackberry to send with my business account name and not receive duplicate emails?
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Dec 11, 2012
join of wirelessly being able to drag/files from their pc onto their phone? - without using sky drive this would be ideal for me, wireless charging and wireless connectivity for the phone just when you connect wirelessly to the network.i want wireless charger on the desk, plonk phone on, sync music/pics etc without having to plug cable in
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Oct 17, 2011
i am trying to set up my torch on our company domain via the wireless settings, i need to add an ip address and subnet mask but dont seem to be able to find the settings, the wirelss is found and i add the security code but i know when we set up computers we need to add the ip details, is this possible on a tourch?
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Apr 21, 2010
My boss is having trouble recieving e-mails on his BlackBerry Bold 9000. He has had the phone for about eight months and has experienced no problems until last Friday. He stopped recieving mail on his phone out of the blue, so he took the unit to his local AT&T store and they said it was a problem with the domain.
We reset his e-mail password and he is now recieving the following error message when we try to register the account with BlackBerry Internet Service using the AT&T setup page:
Email address domain not found: I have done some research on the web and these forums trying to find people experiencing the same problem. Based on that, I've done an MX lookup, a DNS lookup, etc. and encountered no problems with the domain. It is an established address that has been in use for more than two years. The domain is [URL]
I have tried entering the specific address of the mail server under Advanced Setup, but to no avail. We have three other employees currently recieving mail on their BlackBerry devices using the same domain and nobody else is experiencing problems.
I also tried creating a new e-mail address on the domain and synching that one, but I just recieved the same message.
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Feb 2, 2010
I am unable to add an e-mail account to my bis account.
The error message I get back is
The email address domain cannot be found. I setup the mail host myself and I can send/receive e-mail just fine in outlook. The domain is tmconcepts.ca . I think it might be a dns issue but I am not sure.
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Jun 4, 2012
i'm using encrypted email time to time on my PC using outlook 2012 and a smartcard.... fine my iphone is set up with this exchange account... fine I was not able to read encryted email (normal!) untill i've exported my certificate to the iphone good but now:when the certificate is active: i cannot distinguish encrypted email from non-encrypted ones; and if I forward these encrypte email, there are not crypted anymore...so if I activate s/mime in the exchange account on ios, then all my email all encrypted.... how can I toggle easily between encrypted and encrypted ? as I can do it easily on my PC outool?
Info:
iPhone 4 (8GB), iOS 5.1.1
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Jul 27, 2011
I have a Blackberry Torch on Vodafone UK which I've been using for several months very happily. I had set up two email addresses - a hotmail.com account and an email account with my own domain name (name@namesurname.co.uk). Up until this morning they were working just fine.
This morning I noticed that a lot of emails were coming into Outlook on my PC but not coming to my handset. I sent test messages from my handset and they never arrived in Outlook. So I resent the service books, got the usual "set up successful" message, but still nothing. I did a hard reset, but no change.I logged in to Vodafone's BIS site and removed the mydomain email account, as in the past when I have had problems removing it and re-adding it seemed to fix it. However, now I can't put it back on! Even when I add the additional data via the website I get the following message:
An error occurred during email account validation. I tried the same process via the handset and get a similar error message:Invalid email address or password. Verify your email address and password. If the error persists, contact namesurname.co.uk (i.e. my domain)
Now, I know that the password is correct as I am using the same one to log into my webmail and to get emails in Outlook. I have checked the email server in cPanel for my domain. So as far as I'm concerned all of the info is correct.
What else can I try? I've set up a forwarder for my domain mail to a newly created vodafone mail account in the meantime, but it's not ideal as this doesn't have the "delete on mailbox and handheld" option. Unfortunately I've tried calling Vodafone twice - the first person I spoke to said he would ring me back in under two hours, and that was five hours ago. The second person was far from helpful. Please help, this is very frustrating!
(Update: I have also changed the password for my email account to ensure that it is DEFINITELY the right one, and deleted almost all the messages from the inbox (there were some over 8MB which may have been causing the problem). I have also completely deleted my BIS account and started again from scratch. Still no joy.)
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