BB Tour 9630 :: 1XEV To 1xev - Calling Phone Would Make A Busy Signal And Say "CALL FAILED: PLEASE TRY AGAIN"

Jul 18, 2010

Sprint 9630:
My phone out of no where went into 1xev and will not go back to 1XEV. Sprint said it is a device issue and i need to have the device replaced. I told them i do not want a refurb since my previous device had to be replaced 4 times (8350i). He said he would see what was in stock, he then told me that he could not replace the device at all since my previous device was replaced so many times. He referred me to "multiple device replacement team" who said I had had to many replacements and that he couldnt even replace the device. He said I need to go to a service/repair center so they can see the phone.

Has anyone had the same issues with the 1XEV dropping to 1xev and not coming back? My service books will not send, my HRT message will not come, (it does say sent, but I never receive the actual registration message), I cannot update profile or preferred network list (says unable to update, if problem persist contact service provider).

2 days in a row, prior to this, every time I tried to call out, my phone would make a busy signal and say "CALL FAILED: PLEASE TRY AGAIN" and when my wife tried to call, it went straight to voicemail.

Now, I am making calls ok and receiving text just not BIS data: (Internet,BBM,PIN,Email)
FYI: I have not made any software updates or anything receent. I am running 5.0.0.624. Have been since May.

Any suggestions on what may have caused this and if there are any suggestions tech support left out?

Also, I really dont want a refurb, how can I get a new device as opposed to a refurb? I have had this device since Dec. 28 or 29 and have had no issues with the device. I dont want to use my upgrade since I havent had this phone a year and would like to save that for when a better device hits the stores.

View 9 Replies


ADVERTISEMENT

BB Tour 9630 :: Keeps Going Between Roaming And 1XEV And 1Xev

Jan 22, 2010

I have a sprint tour and it keeps going between roaming and 1XEV and 1Xev, i tried going to options>mobile network>network technology to set it to 1XEV but it still keeps going between roaming.

View 14 Replies View Related

BB Tour 9630 :: 1XEV Keeps Going To 1xev?

Mar 16, 2010

Lately, about once every day or so, I find myself with 1xev. Usually this would mean I am not connected to BB data services but I am not having any connection issues or any slow data times. A batt pull puts me back to 1XEV. What's going on here? I'm USCell, running Alltell's official .419 with no issues.

View 14 Replies View Related

BB Tour 9630 :: Device Showing 1X Instead Of 1XEV On Signal Portion

Mar 18, 2010

My tour on the signal portion of my tour has shown my phone to be 1X instead of 1XEV...anybody else notice that with their tours or any other blackberry handset? Or is it just a Verizon thing?

View 14 Replies View Related

BB Tour 9630 :: Why Does Phone Says 1XEV And Nor 3G

Feb 13, 2010

What is this? i thought verizon was 3G. i want my phone to say 3G!! THIS IS SO STUPID I WANT 3G!

View 14 Replies View Related

BB Tour 9630 :: What Is Benefit To Switch Between 1XEV Or Global

Jun 23, 2010

Is there any benefit to switchin from Global to 1XEV in the network connections menu? Its default setting is global...but I'm not sure.

View 6 Replies View Related

BB Curve 83xx :: Jumping In And Out Of 1x / 1xev And 1XEV A Lot

Jul 8, 2010

So this happens everywhere not just at home but more so there. Up to 5 times a minute or can go hours without doing it. Here is what I have tried:

Updates
##RTN
Reprovisioning (update data profile)
service books
diagnostics
soft reset
batter pull
manual programming

only thing I have not tried is PRL, but that has to do with roaming, I dont need to roam at home...

View 4 Replies View Related

IPhone :: When Calling A Phone Number, Get A Busy Signal

Apr 21, 2012

When I call my husbands cell phone, I get a busy signal, or it goes to voicemail, depending on where I am. The Att store has checked his Samsung Galaxy and says it isn't his settings, it must be something in my settings in my Iphone. I can call other non Iphones

Info:
iPhone 4

View 1 Replies View Related

BB Tour 9630 :: No Signal - Cannot Receive Or Make Calls?

Sep 5, 2010

For today I have not had a signal at all in my house. I have never had a problem before with my Tour but today has been the worst. I cannot receive or make calls, send or receive emails or text messages. I have reset everything and even did the *228 thing but nothing. I have to drive around the block to make a phone call. Any advice for me besides throwing it out the window?

View 5 Replies View Related

BB Storm2 9550/9520 :: Which Is Better Setting - Global Or 1xev

Jan 19, 2010

Which is the better setting.

View 5 Replies View Related

BB Curve 8500 :: NoData On 1XEV But Yes On 1X - Cannot Connect To Internet Through BIS

Aug 22, 2010

I have a problem with my dear BB 8530. Basically, I cannot connect to internet through BIS when I am in connection mode 1XEV, that means that I am inside the EVDO net. Once I make a web page address request or update twitter, the device remains 10 secs trying to get response from the net and later it switches to the 1X connection mode, and is in this mode that data access works!!!!!

My mobile company gives me a procedure to apply "provisioning" to my mobile but, despite introducing new provisioning password and check all, I have been suffering this flaw on my cell phone!!!Well, I need help! is there any diagnosis procedure to know if the problem is the cell phone or a net configuration problem?

View 4 Replies View Related

BB Bold 9650 :: Global Or 1xev Setting For Mobile Network?

May 22, 2010

Should i swich my setting to 1xev or leave on global? i'm live in the states and dont leave the country.

View 13 Replies View Related

BB Curve 83xx :: 8330 3G / Screen Only Shows Connected At 1XEV?

Mar 20, 2010

The back of my 8330 says it's 3G but the screen only shows me connected at 1XEV? Also what speeds up and down are others getting while tethered?

View 4 Replies View Related

BB Tour 9630 :: How To Make Tour Reject All Phone Calls?

Jun 7, 2010

I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?

View 8 Replies View Related

BB Tour 9630 :: Get System Busy-Try Again Message / When Trying To Say Command

Jun 5, 2010

9630 Tour

Verizon

V4.7.1.40

Blackberry Nation. I'm relatively new to the Blackberry and brand new to the forum.Am having difficulty with the voice command system after a few trouble free months.I've been getting a "System Busy. Try again later." message for a two days now, whether trying the phone itself or the Bluetooth.

View 8 Replies View Related

BB Tour 9630 :: Tour Loosing Signal And RIM Sent Software Update

Apr 26, 2010

My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.

View 7 Replies View Related

BB Tour 9630 :: VZW - Tour Internet / Browser / Signal Error

Jan 21, 2010

I am having a huge issues with my e-mail/internet and text messaging capabilities with my tour plus the phone constantly shuts off. I am on my 3rd tour (2nd replacement phone). This issue started about 4-6 weeks ago w/my first tour, it was replaced then the second one started randomly shutting off, then I am now on tour #3 and am having major issues:I'm not able to get a signal to receive phone calls, text messages or e-mails and today while I was at work (same spot for the last 6 months -- haven't moved and never had an internet/signal problem before) when I got out of work I had 18 e-mails, 16 text messages, 2 missed calls and my battery was practically drained and dying (which by the way under mobile connections and mobile network if I put it on 1VEX it can never find a signal or is always searching for a signal whereas if I put it as Global it can find a signal).I got this phone because I'm an avid overseas traveler and I need a phone w/me when I leave however this is causing a lot of frustration and annoyance.I've done everything to all devices:hard pull, complete hard drive wipe, updated service books, turned mobile networks on and off, made sure I had the most up-to-date software available NOTHING works.any suggestions?

View 11 Replies View Related

BB Tour 9630 :: How To Record A Phone Call?

Mar 1, 2010

Can someone please tell me how to record a phone call on the blackberry tour 9630?

View 10 Replies View Related

BB Tour 9630 :: Verizon - No 3 Way Calling?

May 11, 2010

I have had the BB9630 Tour for about 6 weeks. I have never been able to do a 3-way call. I have contacted tech support and they don't have an explanation. I tried my wife's 9630- same thing. Is anyone else able t make a 3-way call on Verizon. They said a wire could be loose somewher in the network causing the issue, but they have offered no solution.

View 9 Replies View Related

BB Tour 9630 :: Voicemail Calling Wrong Number

Apr 6, 2010

I have a problem with my blackberry voicemail. I am a new blackberry user. I recently had to update the unit (it took some time). Recently when I try to call my voicemail it calls my home telephone number. The speed dial "w" key indicates my cell phone number, but when I try to call it, it calls my home number. Also, if I manually dial in my cell phone number and hit send, it still calls my home telephone number.

View 6 Replies View Related

BB Tour 9630 :: How To Improve Signal At Workplace?

Sep 3, 2010

When I had first got my phone I was surprised that I was able to get a signal at work when I was never able to with other phones. The phone would go into roaming to achieve this. Now after several updates to my phone and what not I still am not able to obtain a signal where before I had no problems getting one. A friend at work who is also with Sprint is able to obtain a signal with a old crappy flip phone! I've tried downgrading my phone, trying different versions of the OS and have not been able to get a signal again. Is this a problem with my phone or is it in relation to something else?

View 11 Replies View Related

IPhone 5 :: Reset - When Trying To Make A Call LTE Changes To 3G And Call Failed

Jun 2, 2014

I reset my iPhone 5 and the LTE Network showed but when I tried to make a call, it switched to 3G then just to bell and the call will not go thru. Can't receive calls either

Info:
iPhone 5, iOS 7.1.1

View 1 Replies View Related

BB Tour 9630 :: Ways To Make International Calls?

May 13, 2010

Im going to South Africa on the 29th and I was wondering if there was anyway to get cheap calls back to the US? I set up the Verizon international data plan so I was wondering if Skype or Google Voice are options? I just dont feel like paying $3/minute

View 4 Replies View Related

BB Tour 9630 :: How Can I Make Font Larger On Home Page?

May 4, 2010

Im a breand new BLACKBERRY user "TOUR 9630" purchased last week. As I hate to wear my glasses, is there any way to enlarge the FONT on the HOME SCREEN? Or is there a good "THEME" that someone can recommend that will allow me to change the FONTS on the HOME SCREEN? I have enlarged the FONTS on the rest of the screens ( emails, text's etc) but am stuck with the microscopic fonts on the home screen.

View 5 Replies View Related

IPhone :: Cant Dial In Or Out On - It Only Gives Busy Signal?

Jun 14, 2012

Cant Dial in or out on I phone 4 s gives a busy signal

View 1 Replies View Related

BB Tour 9630 :: How To Reset Contact Ringers Or Make Them Default To Profile's Set Ringer

Jan 8, 2010

I've been having a problem lately with my ringers... I have one custom MP3 ringtone for all my contacts. My problem is all of my contacts somehow have a custom (or personalized) ringer. When I edit my contact details and go into Custom Ring Tones/Alerts,they ALL have Ringer_ClassicPhone as the personalized ringer...

Is there any way to re-set all my "personalized" ringers for my contacts or somehow make them default to my profile's set ringer?Also, I recently installed BerryBuzz and I believe this started happening (or at least I noticed it) afterwards...

View 5 Replies View Related

BB Tour 9630 :: Sprint Tour Not Reading SIM Phone Contacts

Aug 6, 2010

I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?

View 7 Replies View Related

BB Tour 9630 :: Tour Freezing Recently Noticed On Phone?

Jan 29, 2010

I have noticed my phone has been freezing a few times the past week or two and didn't think much of it until some friends with the tour complained about the exact same thing (Phone freezing randomly but just within the past week or two). Has anyone else noticed this?

View 14 Replies View Related

BB Tour 9630 :: 911 Call Logs

Mar 6, 2010

OK I had to call 911 last night for the first time on my new BB after witnessing a Hit & Run, and when later filling out a statement for the police, They wanted the time of the accident in my statment. Well i went to my BB to look up in the call Log to see what time i called, but the 911 Call dose not show up in the call log.
Is this normal? Is there another way to find the call log info for that call, or dose BB not keep records of it? I Just got my BB late dec so I'm still faiirly new to BB's

View 12 Replies View Related

BB Tour 9630 :: What Is Icon During Call Near Volume That Has 5 X's In It

Jan 29, 2010

When I make a call there is a box near the volume that has 5 x's in it. It reminds me of dice. Any clue what it can be? I was going to go Verizon store tomorrow.

View 5 Replies View Related

BB Tour 9630 :: SMS Text Notification During Call

Feb 11, 2010

Is anyone able to get an audible alert that you have received a text message while in a call? I have set the settings in the options (Ring Tones/Alerts), but it does not beep while in a call. I have also noticed that there is a setting for each contact to alert in a call (default set to no). However, shouldn't the setting in the options menu menu override that if it is set to notify in call?

View 9 Replies View Related







Copyrights 2005-15 www.BigResource.com, All rights reserved