BB Torch :: Phone Always Turns Off And Flash's Red?
Sep 28, 2011
i have a blackberry torch 9800, the other day i were on the phone to my friend and my phone just cut off! screen went black and the flashing light flash's red 4 times quick together then pauses for about 2 seconds then continues to flash. it eventually turned back on after 20minutes of taking my battery out then back in contantly. Ever since my phone turns off atleast twice a day and stays off for hours. my phone is now still flshing red and hasn't turned back on since this morning. i thought it may have to do with me needing to update my phone through my PC so when my phone finally turned back on yesturday i updated it, but my phone still persists to turn off still flashing red. I red on here about someone having the same problem and for them to go to start - run and paste this "c:program filescommon files
esearch in motionapploaderloader.exe" /nojvm.but it doesnt say 'UNKNOWN' as an option just my bb pin.
i seem to have bad luck with blackberrys. i got one for my birthday and lost it so got another one 2months ago and now this has happened.
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Dec 18, 2015
When I use the G S5 camera flash it turns the phone off and have to remove the battery to turn it on.
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Jun 18, 2012
My Iphone (white) turns on then off then on then off then on then off! Finaly when I eventually get to the lock screen it says: conect to power but I charged it last night and the percent bar (top right) says 100% . Now it says to charge with itunes? What am I supposed to do!
Info:
iPhone 4, I don't know what the problem is?
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Feb 7, 2011
About once a week, my Blackberry Torch turns itself off and the only way to turn it back on is to take out the battery and put it back in again to reboot. Is this a problem that anyone is having and how is it rectified?
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Aug 22, 2010
I've had my torch for 5 days and all was going well until today. Phone kept turning off and freezing up. Called support and they told me to get a new phone. Has anyone else found this to be a recurring problem?
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Nov 15, 2011
My phone just started acting up when I try to use my camera. Everytime y try using my camera my phone reboots itself.
I have kept my phone up to date with updates and I have been taking good care of it.
I've already ruled out:
-Water damage (has never been wet or near water whatsoever
-Phone software version (have tried downgrading to multiple versions and upgrading to latest)
-Restore to security copies made when camera worked
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Dec 4, 2012
My phone turns on but my screen doesn't, the red light come on and so does the buttons but the screen stays black. The screen doesn't have a back light neither. I took out the battery to reset it but that didn't work either. What should I do?
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Aug 16, 2012
I am using my blackberry bold 9900 from last few months and. I was happy and satisfied with this phone when I suddenly started facing a wired problemMy phone turns off completely sometimes when i use camera with flash. I have to pull the battery out and put it again to restart the phone.
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Apr 13, 2012
I just bought an Xperia Active and I noticed now that it's night-time, whenever I take pictures with the flash in it, the preview or the focusing phase seem to have okay lighting then when the picture is finally shot, it gets a rather shade of green?
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Apr 2, 2012
Why does the flash light on my phone randomly turns on and wont turn off?
Info:
iPhone 4, iOS 5.1
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Aug 22, 2010
When i put the flash on off mode the flash light turns on when the camera is focusing and it is annoying if you try to photo a person , as the light hurts the eye , is there a way of turning it off completly.
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Mar 13, 2012
i thought i was crazy at first and it was just my imagination when i saw it flash up when receiving a text message/notification/ phone call and the camera flash lighted up. then today i had my phone on silent and received a phone call and just watched it light up and flash until i finally picked up. i've went through a bunch of the settings but i cant find one to turn this off.
Info:
iPhone 4S, iOS 5.1
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Oct 19, 2011
i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
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Dec 2, 2012
We have a Torch 9800 and a 9810 and they both turn themselves off without notice and when they are not scheduled to do so.
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Jun 28, 2011
Has anyone had the issue of the Blackberry Torch screen turning on by itself - without an email/bbm notification? I simply push the lock button on top of the phone, but from time to time the screen just turns on. Wondering if there's something wrong with the phone???
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Jun 2, 2011
i've had my Blackberry torch for less than 24 hours and i am already having problems. It was working fine until i had synced some music onto it from my pc. When i disconnected it, it flashed red in the LED indicator and turned off then rebooted. Problem is, it will reboot then turn on and verify the security software, it will stay on for about 7 seconds, then the LED flashes again, turns off, reboots and does the whole thing over and over continuously. However, when i connect it to the computer in the few seconds it is actually on, it appears to work fine and I don't have this problem at all. It starts again as soon as i take the USB out though. Oh, and I have done a battery pull & it didn't make a difference & the phone is 100% charged.
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Mar 5, 2010
When I'm on the phone many times the speaker phone comes on without me selecting the option.Has anyone else had this happen? Is there a fix?
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Nov 4, 2011
It turns off whenever I try to use the browser or the camera without fail and other random times. In these instances, it doesn't not show a battery drained shutting down warning. It has to be charging in order for it to reboot, but once it does the battery reads that it is 100% charged. Being on a phone call will drain a full battery in less than 5 mins, and it will flash the empty battery and say radio too low for handset use or whatever. In this case, I can charge it and it goes through the usual process where the light turns yellow and the bar slowly fills up. If I do a battery pull at this time, it restarts fully charged. The time it lasts out of the wall is anywhere from 5 mins-1 hour. I have no 3rd party applications and I did a complete device reset last month due to the same problems. I don't know much about software, but it says everything is up to date.
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Apr 13, 2012
When I dialed any number my phone's backlight turns off immediately ,,, same is happening while receiving a call.
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May 3, 2012
My BlackBerry 9800,when it is charged it turns off and then does not turn on. So, I have to remove battery to turn on.
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Aug 22, 2011
I have the BB Torch 9800. OS 6.0 Bundle 2342. I can turn on the wireless network and I get about a minute of service before it turns itself off. It only does this for the wireless network the Wifi and Bluetooth both stay on just fine.
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May 14, 2012
Ive had my Torch for about 1 and a half. Recently Ive had problems with it. It turns off by itself and after it reboots it turns on by itself again it works for a bit and then it does the same thing again.
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Nov 9, 2012
My blackberry torch keeps rebooting so far turns off and reboots again over and over is there anything i can do on my computer to sort it out
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Nov 1, 2011
I took my phone out my pocket to find it was off and wouldn't come back on so I took the battery out, left it out for a bit and then put it back in, it booted up and worked fine for 5 mins and switched off. Now I can get it to show the loading screen and then it turns off. what can I do
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Sep 1, 2012
Whenever I call someone, my Blackberry Torch's screen turns black and it doesn't let me do anything while I'm on the phone. For example, I can't even get it to change to speaker phone or text someone while calling because the screen just turns off. I tried pressing every button during a phone call to retrieve a normal screen, but it doesn't work.
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May 2, 2012
My BB Torch 9800 camera turns on, but will not take a picture or turn off. I get a message: "Uncaught exception: Application_net_rim_bb_file _explorer (1037) is not responding, process terminated. OK. " When I click OK the camera is still on and won't turn off. I rarely use the camera function, but did recently with no problems. Transferred pix to my computer, last use. Now camera doesn't work and I cannot view pictures in folder on my phone.
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Dec 3, 2011
When the slide is closed the screen turns on just fine, but when I slide it up the screen turns off. Also, possibly unrelated, it seems that the touch screen just stopped working as well whether or not the slide is open. The phone also will not connect to BB Desktop. I've had my torch for just over a year and I don't believe I have a warranty for it.
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May 13, 2011
When I open the screen to use the Qwerty keyboard the screen turns off. I sent it back to RIM, but they said it was fine and sent it back. The screen won't stay on when flipped open.
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Sep 17, 2010
My screen turns ON automatically when sitting on counter/table (not touched) every 10-30 seconds continuously. Even if I have the screen lock on or the phone completely locked, the home screen keeps popping up. When I attempt the screen lock alone, within a minute the screen turns on and unlocks automatically without touching the phone. It's killing the battery.
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Jun 15, 2012
How do I get the screen to turn back on when I am making a call? I dont know how this happened. I didnt drop my phone or anything and now when making a call the screen turns off. I tapped the screeen and tilted the phone and it still didnt turn on. I am unable to put call on speakerphone or select any other options.
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Jan 19, 2011
When I hit the lock button, my screen turns off, but turns back on only 5-10 seconds after by itself and then stays on until the battery dies. It does stay off if I insert it into a Blackberry belt holster, so as long as I leave it there, it's fine, but I want to take it out and not have the battery drain so quickly.
The only way I can ensure the screen is off when not in the holster is to power off, but I need my phone to be on 24/7 for business.
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