BB Torch :: Not Working Screen During Calling?
Oct 3, 2011
I have a problem with my BB Torch 9800. When I am calling or I am just dialing a phone number my screen is completely off and I cant do anything (browse menu, check the time, check the length of call, etc.).
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May 16, 2012
My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?
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Jul 21, 2015
soon as the phone tries to enable wifi calling via the settings it says authentecation error try again. then i click it to try again and it takes me to the self service thing and says it has been enabled and phone immediately reboots but then wifi calling still is not enabled and when i try again the proccess repeats.
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Mar 26, 2012
Everytime someone calls me it says UNKNOWN CALLER! how I set it up that I know who it is???
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Apr 6, 2012
I'm having problems with my Blackberry Torch 9800. I try to call people but my screen then goes black and I can't hear anything. There is no ringing noise and when the person answers they can hear me but I can't hear them. A lot of people who are experiencing these problems usually put their phone on speaker to hear it but I can't see my screen so I can't do that.
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Jul 10, 2012
my screen is not working what can I do?
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Sep 1, 2012
I went into setting and changes the hearing volume to 100% but I still can't hear very well. I don't have hearing problems or anything; all of my friends have said the same thing after they used my phone for a call. How do you make the volume bigger when calling someone?
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Aug 25, 2011
Someone Told Me Their Is Something Called A Blackberry Call Timer When I Can Track How Many Minutes I have left without using 44555 or 191 ...
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Aug 7, 2012
I live in a place where mobile signal (service provider) are hard to reach but the fortunate part is I have a wifi connectivity available. I am v7.1 which should support WiFi calling. Now, I have seen through many posts that wifi calling is service provider specific and not all service providers even in US would not support wifi calling. I am just wondering if there are any service providers who support WiFi calling in India. I really wish this feature can be used as it would impact me on connectivity.
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Sep 1, 2011
I just found out that the Torch 2 does not have UMA support for WIFI calling! Does anyone know when this is going to be added?
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Mar 29, 2012
I bought my TORCH 9810 3 months ago, it worked well, but lately I've been experiencing problems with it, the screen doesn touch, when it works, it works very slow, I can tap six times and it won't work, what is the problem and how can I fix this! Everything works very fine, except for the screen, why?!
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Jan 4, 2012
I have used my torch for a long time now and it used to work perfectly, now the touch screen doesn't work at all, I have to use the track pad for everything. The pulling out battery doesn't work; and its not an option to take to my carrier since it is an Att device and my provider is Tmobile.
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Nov 22, 2012
The screen on my blackberry torch has stopped working. Everything else still is, I am receiving messages, the keys light up, so does the flashing light at the top and my alarm keeps going off however the screen is just black. I have not done anything to the phone for this to happen (not wet, dropped etc).
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Sep 4, 2011
My son has a Torch, less than a year old. He has just started having a problem with it to day that when he slides the screen out, the screen goes blank. He has noticed that the keys are still working, because when he slides the screen back down whatever he had typed is there on the screen (which quite obviously is working fine when in the down position).
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Sep 17, 2010
When I receive a call as all of you know , Blackberry OS tells you when was your last call from the caller .
in TORCH this appear in the middle of the contact name that calling me . what to do?
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Jul 27, 2010
this time my headphones are not working when i am attending any calls ..otherwise they r fyn !!while listning to music and radio they are working fine ... but when i attend some calls they don"t work ..
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Dec 9, 2015
I was coming from Stock rooted, modified boot.img, superSU 2.52Beta, ElementalX Kernel.
Fastboot flashed 6.0.1 Radio, System, Vendor, rebooted to TWRP 2.7.82, flashed modified SuperSU 2.61 systemless.
Everything works fine. Band 12 works fine. WiFi calling is enabled, turned on, and set to preferred.
Phone status reads IWLAN and network disconnected. WiFi data works.
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Sep 19, 2012
When I slide my BB Torch 9800 screen its display doesn't work properly. Green colours appear on the screen making visibility very poor. The screen however work fine when it is closed
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Jul 14, 2012
The keys have stopped working and also my my touchscreen is not working. Yesterday I done a reset and I was able to do a text message but five minutes later the keys stopped working again.
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Oct 6, 2011
torch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.
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Feb 10, 2010
my screen has stopped rotating when I put the device into a landscape axis. I have seen many post about people who want to disable this feature but I like it and now my device has stopped doing it.
how to restore this feature?
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Oct 5, 2012
My momīs Blackberry Torch 9800 (Carrier is Claro Brasil and the OS is updated to 6.0 Bundle 2647) isnīt working properly. Sometimes the touch screen doesnīt work and sometimes is works but not in a perfect way. When I try to type some numbers to dial using the virtual keyboard some keys doesnīt work out like the back button. When I type the back button the number 3 appears in the screen. I tried to downgrade and then upgrade the software using the desktop manager but this didnīt fix the problem and even after pulling the battery several times the problem remains.
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Feb 16, 2012
Phone fell into snow last week (when I did). Got the red dot indicating liquid damage. All seems to be working except the touch screen. I can no longer do anything with it.
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Feb 12, 2012
I've pulled the battery so often, I feel like I'm playing checkers with it.
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Apr 21, 2012
My touch screen keyboard does not come up when I want to use it and so I can only use my keyboard once I slide the screen up. I must have hit a button but for life of me cannot find which one I need to turn it back on again. It use to come up automatically when I touched in a typing area for texts, web etc - now nothing.
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Oct 3, 2011
I just replaced the digitizer and the lcd screen with brand new parts but now the touch screen doesn't work.
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Jun 4, 2012
am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem
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Oct 13, 2014
I got a new Nokia Lumia Icon with Verizon Wireless contract. I installed skype and when trying to make International Voice calls, all I see the blue backgroud with Skype call outgoing icon and then nothing happens. Sometimes, the call gets active as in it shows the seconds counter of the call,but nobody can here anything on either side of the call. I do have some credit balance in my Skype account.
I tried re-installing the app but to no avail.
Previously, I had an Android device and when I tried to make same International mobile calls now in it, I am able to connect and talk without any issues. I also chatted with an Skype support team and they also couldn't get much. They said that I am reporting such type of issue for first time and told that one of their tech specialist will get in touch with me once they have completely assessed the issue.
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Jul 25, 2011
We are facing the problem from the Audio speaker and earpiece not working while calling. I need to removed the battery and put it again so i can used it again for calling. And after few hours aim facing again that problem( audio). My phone 9900 running with the version.
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Aug 26, 2012
Recently the touch screen keyboard if my blackberry torch has stopped working when I close the my phone (slide close) and also the rotation that Blackberry torch does when you change the position of it isn't also work, I thought it was software problem but it's not.
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Mar 28, 2012
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
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