BB Torch :: Screen Has Died - Everything Else Working Well
Nov 22, 2012
The screen on my blackberry torch has stopped working. Everything else still is, I am receiving messages, the keys light up, so does the flashing light at the top and my alarm keeps going off however the screen is just black. I have not done anything to the phone for this to happen (not wet, dropped etc).
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Jul 28, 2011
WIFI has just died on me. Have battery pulled and everything. Other BlackBerrys are ok here as are PC's. My torch is just not connecting
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Jul 9, 2011
My torch's battery died a few days back and when I charge it the screen just stays blank and I can't see the red light either. When I connect via usb - my pc doesn't detect the phone either. I really don't see what's happened to it as it was working perfectly but since the battery died..i just can't get it to power up again. I have left it on charge for 2-3 days and still nothing happens - no red light - no sign of the battery being charge
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Aug 11, 2011
My phone died 2days ago but when i went to charge it there are no signs of it charging, i took out the battery and put it back in but still nothing, not even the red flashing light.
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Aug 24, 2011
I went out for a quick jog, was listening to my playlists and my BB Torch died unexpectedly. At first I though the battery might have drained (although very unlikely since it still had like half left when I left the house, and this was about 20 min. into my jog). Came back home, plugged in charger, and half an hour later it still wouldn't turn on. The LED red light doesn't turn on either. I've been reading about the battery pull, but that isn't working either!
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May 16, 2012
My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?
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Feb 26, 2012
my screen died but I can make and recieve calls manually. I did a successful backup but now I want to view my todo lists, contact lists with info, databases and all that stuff...is there a way to open this from the backed up files?
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Mar 24, 2010
So, i'll summarize. iPhone shows red battery screen, plug it in to charge, it sits with the red battery and zap icon for 20 minutes. Unplug it, plug it back it, iPhone screen goes yellow. Plug it in again, nothing. Put it in the computer, it wants restored.
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May 26, 2015
I have had my phone connected to the wall charger for hours now and it just keeps flashing the Sony Xperia screen and vibrating. The LED light turns on for a second then turns off. It's like it is stuck in a loop.
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Jul 10, 2012
my screen is not working what can I do?
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Mar 29, 2012
I bought my TORCH 9810 3 months ago, it worked well, but lately I've been experiencing problems with it, the screen doesn touch, when it works, it works very slow, I can tap six times and it won't work, what is the problem and how can I fix this! Everything works very fine, except for the screen, why?!
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Jan 4, 2012
I have used my torch for a long time now and it used to work perfectly, now the touch screen doesn't work at all, I have to use the track pad for everything. The pulling out battery doesn't work; and its not an option to take to my carrier since it is an Att device and my provider is Tmobile.
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Oct 3, 2011
I have a problem with my BB Torch 9800. When I am calling or I am just dialing a phone number my screen is completely off and I cant do anything (browse menu, check the time, check the length of call, etc.).
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Sep 4, 2011
My son has a Torch, less than a year old. He has just started having a problem with it to day that when he slides the screen out, the screen goes blank. He has noticed that the keys are still working, because when he slides the screen back down whatever he had typed is there on the screen (which quite obviously is working fine when in the down position).
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Sep 19, 2012
When I slide my BB Torch 9800 screen its display doesn't work properly. Green colours appear on the screen making visibility very poor. The screen however work fine when it is closed
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Jul 14, 2012
The keys have stopped working and also my my touchscreen is not working. Yesterday I done a reset and I was able to do a text message but five minutes later the keys stopped working again.
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Oct 6, 2011
torch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.
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Feb 10, 2010
my screen has stopped rotating when I put the device into a landscape axis. I have seen many post about people who want to disable this feature but I like it and now my device has stopped doing it.
how to restore this feature?
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Oct 5, 2012
My momīs Blackberry Torch 9800 (Carrier is Claro Brasil and the OS is updated to 6.0 Bundle 2647) isnīt working properly. Sometimes the touch screen doesnīt work and sometimes is works but not in a perfect way. When I try to type some numbers to dial using the virtual keyboard some keys doesnīt work out like the back button. When I type the back button the number 3 appears in the screen. I tried to downgrade and then upgrade the software using the desktop manager but this didnīt fix the problem and even after pulling the battery several times the problem remains.
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Feb 16, 2012
Phone fell into snow last week (when I did). Got the red dot indicating liquid damage. All seems to be working except the touch screen. I can no longer do anything with it.
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Feb 12, 2012
I've pulled the battery so often, I feel like I'm playing checkers with it.
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Apr 21, 2012
My touch screen keyboard does not come up when I want to use it and so I can only use my keyboard once I slide the screen up. I must have hit a button but for life of me cannot find which one I need to turn it back on again. It use to come up automatically when I touched in a typing area for texts, web etc - now nothing.
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Oct 3, 2011
I just replaced the digitizer and the lcd screen with brand new parts but now the touch screen doesn't work.
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Jun 4, 2012
am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem
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Aug 26, 2012
Recently the touch screen keyboard if my blackberry torch has stopped working when I close the my phone (slide close) and also the rotation that Blackberry torch does when you change the position of it isn't also work, I thought it was software problem but it's not.
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Mar 28, 2012
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
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Feb 15, 2012
I dropped my 9810 in cup of soda and have had it in a container of uncooked rice for 4 days.It's has completely dried out. I turn it back on for the first time, and all my new notifications appear, but unfortunately I cannot access them because my touchscreen function is not working nor is the select button working.I was hoping I would just turn my device back on and everything would be working as normal, but I guess that was wishful thinking.
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Jun 3, 2012
My 9810 is acting up. None of the keys are working, even the 5 below the screen. Sometimes the track pad works but not when it is pressed, and when the back botton works it puts me into sreach mode and looks for the letter "H" only. The touch screen is fine. This was before upgrading to OS7.1. I have done multiple hard resets and it does nothing at all. This has been going on for three days now. It hasn't be dropped or anything.
Last night I upgraded to OS 7.1 now my back ground does not rotate properly with how the phone is being held it does rotate, When you hold it upright it thinks its on it's side and vise versa.
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Jul 5, 2011
A user has reported that when he is in a message the buttons at the bottom of the screen stop working on his Torch.
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Mar 15, 2012
My screen is working fine but my keyboard and other buttons are not functioning at all. I also have my phone locked so in order to go into it i need to type my password but im also unable to do that because none of the keys are working.
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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