BB Torch :: Unable To Configure My Exchange Mail To It
Aug 23, 2012
I am using a BIS plan, I was trying to configure my Exchange mail in to my BB. I try using OWA. but i was not able to do getting error messgae like check user name and password or contact administrator if problem persist.
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Apr 24, 2012
Using a MS Exchange account , if I delete a message on my iPad, how can I ensure it is not deleted off the server? I know how to do this with POP accounts on the iPhone but I can't find the same option on the MS Exchange account settings on the iPhone.
Info:
iPhone 3GS
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Jul 9, 2010
I have Nokia e51 and I've tried to configure MfE on it the same way it works on my other Nokia phone (5230), but although the settings are exactly the same, I keep on receiving "System Error" while synchronizing the email (it looks like this translated from Polish I click 'synchronize' it says 'connected' 'synchronizing email' 'sync failed. Contact your administrator if the problem persists'). The email account is Gmail. My settings:
Connection:
Exchange server: m.google.com
Secure connection: Yes
Access point: (no matter if I set WiFi or WAP or Internet - it doesn't change anything)
Default port: Yes
Credentials:
Username: [my username]@gmail.com
Password: [my password]
Domain: [empty]
Sync schedule: Always On
Calendar, Tasks, Contacts: [all disabled]
E-mail:
Synchronize Email: Enable
E-mail address: [my username]@gmail.com (the same as above)
Show new mail popup: Yes
Use signature: No
Signature: [empty]
When sending mail: send immediately
Sync messages back: 1 day
Everything is as the setup instructions for MfE at Google Support says and , as I said, it works perfectly on Nokia 5230. The log says: "System error, try again later"
The funy part is that I've tried using two different e-mail accounts: they both display that error but the one that works on my other Nokia apparently downloaded the mail (although it still shows errors everywhere, even the log says it didn't work). The MfE is the most current, I've downloaded it from Ovi store today (3.00.050), my Nokia software is updated too (410.34.001).
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Feb 26, 2012
i am having neo v. which is running on latest 2.3.4 build 4.0.2.a.0.62 , while tring to configure the corporate mail using exchange active sync , i am getting error "phone does not support required security feature".My echange server(2007) have 10 min screen lock , 5 digit pin and 10 password attempt as secuiry policy. which my neo v not able to do it.it look like the phone does not support device administration which is required for server to enforce security on phone. when i tried to configure my mail in other phone which is also running in 2.3.4(Samsung and dell xcd with default email client) , i am able to do without any problem.
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May 24, 2012
I need to change my email address?
Info:
iPhone 3G
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Jul 26, 2011
I am not able to configure mail....earlier it was configured successfully but now itz asking to varify password....and when i do that itz showing the msg INVALID PASSWORD
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Apr 15, 2010
I have purchased E72 on or around 15th Jan., 2010 from one of the Nokia Dealers in Indraprasth Shopping Center, Borivali, Mumbai. I found one man in his shop wearing a Nokia Shirt and after I bought this mobile, he set up the e-mail configuration using his sim card as his was of Airtel and Mine was MTNL. After that day I stayed in Mumbai for only 2 days and never used any of the email services. When I reached my office overseas, I tried to access the emails on my phone but it would hang and I would have to restart it again. Thinking there is a virus, I downloaded the F-secure Anti-virus from the Ovi Store. But it became worse. It stopped the Java applications on the phone.So, I uninstalled the Anti Virus and tried the email. But in vain.Then I was asked by one of the engineers at my service provider to remove the mailboxes and re-configure them. I did remove the mailboxes and since then - now 3 months.I have not been able to configure my mailboxes on my E72 again.
I went to the Nokia Priority Dealer - Foneman in Mangal Kunj, S. V. Road, Borivali -W, and they failed to configure it and sent me for software upgrade to Nokia Care, Near Railway Station in Borivali - W.They upgraded the software as they claim and tried to configure my email IDs. But they have failed too.Yet when they open their IDs on my E72, they open.What is the problem and how can I sort it out.I want my Gmail and Yahoo IDs functioning on this device.Or else, this device is of no use to me.I am very much disappointed with the Nokia Service which I have received from the Priority Dealer and Nokia Care.Is it because I bought the phone from a dealer and not a Nokia Priority Shop?Those so called promoters at the Priority Shops are incompetent and in the process of configuring my mail IDs on my E72, he went and terminated my Ovi Mail ID. Now I have signed up with another ovi ID and it has started working on the E72.This means there is some technical problem which is stopping the configuration of the other email clients.
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Jun 30, 2014
I am trying to set up an exchange mailbox on iphone 5 running iOS7. After entering the proper parameters, I receive error "Cannot Get Mail - The connection to the server failed."
I know the server parameters are correct because I have entered the exact same parameters for another users mailbox and mail loads perfectly fine on the iPhone. I dont believe the issue lies with the parameters but maybe the individual mailboxes? Are there settings on our exchange server i should be comparing between the mailboxes to determine why one mailbox loads fine while the other does not?
Could it be an issue with iOS 7 ? Is there a guide or something that will show how the users mailbox settings should be set on exchange 2010?
I verified the device shows up when i log into the users OWA account > Mobile Phones, but still unable to load mail. There are no other devices in the mobile phones section so there shouldnt be a limit issue. Â
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Jan 27, 2010
We are currently running a test of a variety of Nokias - E52, E72 and E75 at my work. However, one user (using an E52) is experiencing problems with Mail for Exchange. She cannot send emails at all. An error message pops up saying "Unable to complete command" and then exits composition mode when trying to create a new email. I have been in contact with the tech support guys at work who're in charge of the Exchange server, but this user's account is just like everyone else's. We have tried doing the *#7370# trick several times as well as even swapping units - the units work with other users. Just not her. The phones are installed with the latest available firmwares, by the way. What do we do?
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Feb 12, 2011
I got Nokia E75 and tried to set up my Hotmail via Microsoft Exchange (since hotmail allows to do this). But every time it sync, I receive the following error "Unable to sync. Contact administrator if problem persists." All my data including calendar, contacts and also received mail, is synced except sent e-mails. I really need all this stuff being synced!
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Apr 22, 2012
Unable to access my email, says no server connected as well require Password for Exchange. I have entered a password that never accepts it
Info:
iPhone 4S, iOS 5.1
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Jan 12, 2012
I am using Lotus Domino 8.5 and able to receive internal within office lotus mail from my colleague.However, I unable to receive mail from external mail such as @yahoo.com, @hotmail.com etc which is forwarding from my Lotus Notes email.
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Jun 23, 2012
I'm trying to figure how-to configure and use e-mail without using BES.I checked with the local telco. And the number is not ascociated with any BES service.The services entry show no indication in that direction.Moreover, the SIM card config show that everything is disabled. Meaning that the phone is unlocked. At least that is my understanding.However, even after a wipe, the BB device does not allow me to configure an e-mail account as described in the manual. It keeps on asking for a BES activation first
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Apr 16, 2012
How To Configure E52 Mail Box Can't excess Email in Mail box
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Apr 12, 2012
I'm in Uruguay (South America), my sevice provider is Ancel. I work for Tata Consultancy Services, and I want to connect to im.tcs.com mail server. The problem is that apparently I can't get my APN settings to work properly. I've called my sevice provider many times but their plain answer is that they don't offer blackberry support, even though they should be able to help me configure APN. I've also called blackberry support from Tcs, and they say that I should talk to my service provider to configure my maiil account.
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Mar 31, 2010
My E75 (202.12.01) include mail client 2.1, but now Nokia homepage publish the mail for exchange 3.0. should I update my E75?
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Jul 6, 2012
How can I configure Iphone 4S Mail to include default spaces to enter business phone, business fax number, and business address?
Info:
iPhone 4S, iOS 5.0.1
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Sep 20, 2012
Two weeks back, I bought Nokia Asha 302 and trying to configure mail but I can't. It is showing "checking for mail service updates" for a long time. I tried through GPRS and Wi-Fi same issue.
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Nov 9, 2010
How can I manually configure my HOTMAIL e-mail account?
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Nov 13, 2011
I am unable to setup yahoomail in my blackberry.I keep getting invalid username or password error.I was advised to upgrade to yahoo plus and have done so accordingly.Yet even after paying for yahoo plus i am unable to setup my yahoo mail on my blackberry device.
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Apr 14, 2012
For some reason I just can't find the option to setup Mail for Exchange. I've tried through all the different links to setup mail for exchange in my phone.
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Jun 11, 2012
Unable to configure the outlook in iphone 4s?
Info:
iPhone 4S, iOS 5.1.1
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Apr 20, 2010
I bought my E72 for around a week, and have exprience that having trouble for fetching emails, calendar and contacts using Mail for Exchange.I'm using a 3G SIM card with unlimited data usage so that no need to setting up a Wifi connection for internet broswing, and all of the settings which is come from my SP.I can even go for internet broswing but can't retrieve any contents about Emails, Calendar & contacts via Mail for Exchange with Google account.All of the settings are refer to http://www.google.com/sync .
Refer to the Mail for Exchange log, my MfE is Build : 2.01.000, device SW Ver : 023.00225-Jan-2010RM-530(c)Nokia, so it seems is the latest verions and updates.
Let's see the MfE log below (E72 with hard reset) :
25/01/2010 10:10:56 Mail for Exch. Build : 2.01.000
25/01/2010 10:10:56 Device Software Version: 023.002
25-Jan-2010
RM-530
(C)Nokia
25/01/2010 10:10:56 Device Model: E72-1
25/01/2010 10:10:56 Serial Number: 35523xxxxxxxxxx
25/01/2010 10:10:56 Setting OFFLINE Status to False
09/10/2009 16:00:11 Setting DISK FULL status to False
09/10/2009 16:00:12 New phone SW version or 1st time to run, doing full resync
2010/04/21 01:09:39 Setting OFFLINE Status to False
2010/04/21 01:09:39 Setting DISK FULL status to False
2010/04/21 01:16:13 Destination î–“o found via 3 access point
2010/04/21 01:16:43 Destination î–“o found via 3 access point
2010/04/21 01:17:03 Create User Initiated Job:0, Type:"AutoDiscover":
2010/04/21 01:17:04 Setting ROAMING status to False
2010/04/21 01:17:37 Create User Initiated Job:1, Type:"AutoDiscover":
2010/04/21 01:18:08 Profile Info
Peak sync schedule: Always on
Peak sync days: Mo,Tu,We,Th,Fr
Peak start time 08:00 - Peak end time 17:00
Off-peak sync schedule: Every 4 hours
Peak sync while roaming: Yes
Off-peak sync while roaming: Yes
Heartbeat interval: 11
Access point: 1,
Secure connection: Yes
Port number: 443
Out of office: Disable
E-mail sync: Enable
If conflict: Server wins
Remove email older than: 3 days
Calendar sync: Disable
Contacts sync: Disable
Tasks sync: Disable
2010/04/21 01:18:08 Profile Updated
2010/04/21 01:18:08 unable to open snapshot database (-1)
2010/04/21 01:18:08 OffPeakTime active
2010/04/21 01:18:10 Profile Info
Peak sync schedule: Always on
Peak sync days: Mo,Tu,We,Th,Fr
Peak start time 08:00 - Peak end time 17:00
Off-peak sync schedule: Every 4 hours
Peak sync while roaming: Yes
Off-peak sync while roaming: Yes
Heartbeat interval: 11
Access point: 1,
Secure connection: Yes
Port number: 443
Out of office: Disable
E-mail sync: Enable
If conflict: Server wins
Remove email older than: 1 week
Calendar sync: Enable
If conflict: Server wins
Initial sync: Delete items on phone
Remove entry older than: 2 weeks
Contacts sync: Enable
If conflict: Server wins
Initial sync: Delete items on phone
Tasks sync: Enable
If conflict: Server wins
Initial sync: Delete items on phone
Sync completed task: No
2010/04/21 01:18:10 Profile Updated
2010/04/21 01:18:10 Cancel Job:2, Type:"Sync Job On Profile":
2010/04/21 01:18:11 OffPeakTime active
2010/04/21 01:18:33 Cancel Job:3, Type:"Sync Job On Profile":
2010/04/21 01:18:35 Activation Tracking: Sent status report
2010/04/21 01:18:35 Report :
2010/04/21 01:18:35 PING Command Requested
2010/04/21 01:19:29 Error occurred during Ping.
2010/04/21 01:19:29 Exception during Ping.
2010/04/21 01:19:29 Unable to Process Server Response -- KErrCorrupt
2010/04/21 01:20:53 Unable to Process Server Response -- KErrCorrupt
Is this a server side failure or MfE Error? Before my hard reset, I've had a Error code of -15032 with MfE : 21/04/2010 00:11:36 Mail For Exchange Error -15032. What's the Error code meaning for?
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Mar 22, 2010
As a business we run Exchange 2007 and we now have 2 E72's using MfE to connect with the exchange servers.
Both of these users are former E71 users and were very happy with the E71, hence why they went with an E72 as they were reliable. It would seem that's not the case.
The main E72 (my bosses!) is taking forever to Sync and when it does it's hit and miss. he was at the other office last week and over the phone myself and a colleague had to remove all the settings, remove the mail sync connection in exchange, remove basically anything to do with the Exchange profile on phone a server to only then allow it to re-sync!
So to say he is a little annoyed with the phone at present is an understatement. To say I am fed up with it is probably not the best words but they will have to do with in a public forum.
It has the latest firmware... it's the 3rd Revision from what I have seen for this model. It should work with out all these issues.
The E71 with version 4.0 firmware and MfE 3.0 is a pocket rocket. Why is it then we can't have the E72 do the exact same thing? It would certainly mean that the next time my boss travels he doesn't have to worry about his phone having issues?
Can we please for the sake of lost hair, get an update that allows Nokia E72 users to download from Ovi MfE 3.0 and get some stability into this phone so that it works correctly? Either that or get a firmware that has the latest version of MfE built into it and is stable so support guys around the world don't have to wear the phone when their bosses get fed up with them!
Honestly, you built an E71 to work fantastic, how hard is it to get your latest product to the same type of specifications. It's almost a downgrade what you have produced.
Lastly Nokia, an update on when a new and hopefully better firmware for the E72 is availble would also be a godsend. I get asked everyday at the moment if there is a new one out. I would like to be able to provide an answer so we can live in hope these issues will be fixed.
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Jan 6, 2010
Hello, I just bought an XpressMusic 5730 phone and wanted to sync with my Linux laptop. I've been told the best way to do this is through gmail, which requires Mail For exchange (if I've understood correctly). I've been able to download it for a 5730 on the nokia website, but upon trying to install it says I'm using an incorrect version.Is Mail for Exchange available for my phone or not? The manual makes mention of it being one my options when configuring the phone, but all I can see is Email and Nokia Messaging.
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Feb 27, 2010
I installed the Mail for Exchange 2.9.158. It works fine except for one thing. I am always getting a new email icon on the top left. I tried to mark all as unread and then mark them back as read to solve the problem but it doesn't work. The Mail for Exchange reports that it has no new email i.e.
Mail for Exchange (0)
But still the top left icon for new email appears. I do not have any other mailboxes defined in messaging. Please help me with this problem.
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Sep 14, 2012
Is there a application available for mail for exchange for the model Asha 305?
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May 11, 2011
I'm using E72 Mail for Exchange for by business e-mails. Today I noticed that some of the e-mails, I sent from my E72, are sent with missing text. At first I thought it was about size of e-mail but it looks independent of size. Because there are some messages that sent 10 words only.
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May 30, 2010
my exchange mail tooks too much time to open any mail or toggle between mails, i do not know why, and it made the mobe hanges some times and close the mail automatically, kindly note that the mobile version is updated.
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Jul 14, 2010
I was trying to set up my wife's school Exchange email on her 3GS and when done it keep asking for a password. We entered the correct one but it keeps saying wrong password even though it's right.Any ideas?
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Jul 6, 2015
For the past couple of weeks I've been having issues with my device and push mail, I'll check the phone in the afternoon and it'll say last updated 10:30 - swipe to update and all my mail comes in.
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The device is not in Stamina mode and I've even disabled the "queue background data" option but not joy. Removed and re-added my account also, oh and cleared out all of my devices in Exchange web mail.
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Just downloaded TouchDown to see if its the native email application causing the issue and that works fine.
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I am wondering if the last software update has caused an issue, been working fine up until a few weeks ago.
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