Nokia :: E51 - Configure Mail For Exchange - System Error
Jul 9, 2010
I have Nokia e51 and I've tried to configure MfE on it the same way it works on my other Nokia phone (5230), but although the settings are exactly the same, I keep on receiving "System Error" while synchronizing the email (it looks like this translated from Polish I click 'synchronize' it says 'connected' 'synchronizing email' 'sync failed. Contact your administrator if the problem persists'). The email account is Gmail. My settings:
Connection:
Exchange server: m.google.com
Secure connection: Yes
Access point: (no matter if I set WiFi or WAP or Internet - it doesn't change anything)
Default port: Yes
Credentials:
Username: [my username]@gmail.com
Password: [my password]
Domain: [empty]
Sync schedule: Always On
Calendar, Tasks, Contacts: [all disabled]
E-mail:
Synchronize Email: Enable
E-mail address: [my username]@gmail.com (the same as above)
Show new mail popup: Yes
Use signature: No
Signature: [empty]
When sending mail: send immediately
Sync messages back: 1 day
Everything is as the setup instructions for MfE at Google Support says and , as I said, it works perfectly on Nokia 5230. The log says: "System error, try again later"
The funy part is that I've tried using two different e-mail accounts: they both display that error but the one that works on my other Nokia apparently downloaded the mail (although it still shows errors everywhere, even the log says it didn't work). The MfE is the most current, I've downloaded it from Ovi store today (3.00.050), my Nokia software is updated too (410.34.001).
I am using a BIS plan, I was trying to configure my Exchange mail in to my BB. I try using OWA. but i was not able to do getting error messgae like check user name and password or contact administrator if problem persist.
Using a MS Exchange account , if I delete a message on my iPad, how can I ensure it is not deleted off the server? I know how to do this with POP accounts on the iPhone but I can't find the same option on the MS Exchange account settings on the iPhone.
i am having neo v. which is running on latest 2.3.4 build 4.0.2.a.0.62 , while tring to configure the corporate mail using exchange active sync , i am getting error "phone does not support required security feature".My echange server(2007) have 10 min screen lock , 5 digit pin and 10 password attempt as secuiry policy. which my neo v not able to do it.it look like the phone does not support device administration which is required for server to enforce security on phone. when i tried to configure my mail in other phone which is also running in 2.3.4(Samsung and dell xcd with default email client) , i am able to do without any problem.
I bought my E72 for around a week, and have exprience that having trouble for fetching emails, calendar and contacts using Mail for Exchange.I'm using a 3G SIM card with unlimited data usage so that no need to setting up a Wifi connection for internet broswing, and all of the settings which is come from my SP.I can even go for internet broswing but can't retrieve any contents about Emails, Calendar & contacts via Mail for Exchange with Google account.All of the settings are refer to http://www.google.com/sync .
Refer to the Mail for Exchange log, my MfE is Build : 2.01.000, device SW Ver : 023.00225-Jan-2010RM-530(c)Nokia, so it seems is the latest verions and updates. Let's see the MfE log below (E72 with hard reset) : 25/01/2010 10:10:56 Mail for Exch. Build : 2.01.000 25/01/2010 10:10:56 Device Software Version: 023.002 25-Jan-2010 RM-530 (C)Nokia 25/01/2010 10:10:56 Device Model: E72-1 25/01/2010 10:10:56 Serial Number: 35523xxxxxxxxxx 25/01/2010 10:10:56 Setting OFFLINE Status to False 09/10/2009 16:00:11 Setting DISK FULL status to False 09/10/2009 16:00:12 New phone SW version or 1st time to run, doing full resync 2010/04/21 01:09:39 Setting OFFLINE Status to False 2010/04/21 01:09:39 Setting DISK FULL status to False 2010/04/21 01:16:13 Destination o found via 3 access point 2010/04/21 01:16:43 Destination o found via 3 access point 2010/04/21 01:17:03 Create User Initiated Job:0, Type:"AutoDiscover": 2010/04/21 01:17:04 Setting ROAMING status to False 2010/04/21 01:17:37 Create User Initiated Job:1, Type:"AutoDiscover": 2010/04/21 01:18:08 Profile Info Peak sync schedule: Always on Peak sync days: Mo,Tu,We,Th,Fr Peak start time 08:00 - Peak end time 17:00 Off-peak sync schedule: Every 4 hours Peak sync while roaming: Yes Off-peak sync while roaming: Yes Heartbeat interval: 11 Access point: 1, Secure connection: Yes Port number: 443 Out of office: Disable E-mail sync: Enable If conflict: Server wins Remove email older than: 3 days Calendar sync: Disable Contacts sync: Disable Tasks sync: Disable
2010/04/21 01:18:08 Profile Updated 2010/04/21 01:18:08 unable to open snapshot database (-1) 2010/04/21 01:18:08 OffPeakTime active 2010/04/21 01:18:10 Profile Info Peak sync schedule: Always on Peak sync days: Mo,Tu,We,Th,Fr Peak start time 08:00 - Peak end time 17:00 Off-peak sync schedule: Every 4 hours Peak sync while roaming: Yes Off-peak sync while roaming: Yes Heartbeat interval: 11 Access point: 1, Secure connection: Yes Port number: 443 Out of office: Disable E-mail sync: Enable If conflict: Server wins Remove email older than: 1 week Calendar sync: Enable If conflict: Server wins Initial sync: Delete items on phone Remove entry older than: 2 weeks Contacts sync: Enable If conflict: Server wins Initial sync: Delete items on phone Tasks sync: Enable If conflict: Server wins Initial sync: Delete items on phone Sync completed task: No 2010/04/21 01:18:10 Profile Updated 2010/04/21 01:18:10 Cancel Job:2, Type:"Sync Job On Profile": 2010/04/21 01:18:11 OffPeakTime active 2010/04/21 01:18:33 Cancel Job:3, Type:"Sync Job On Profile": 2010/04/21 01:18:35 Activation Tracking: Sent status report 2010/04/21 01:18:35 Report : 2010/04/21 01:18:35 PING Command Requested 2010/04/21 01:19:29 Error occurred during Ping. 2010/04/21 01:19:29 Exception during Ping. 2010/04/21 01:19:29 Unable to Process Server Response -- KErrCorrupt 2010/04/21 01:20:53 Unable to Process Server Response -- KErrCorrupt Is this a server side failure or MfE Error? Before my hard reset, I've had a Error code of -15032 with MfE : 21/04/2010 00:11:36 Mail For Exchange Error -15032. What's the Error code meaning for?
Two weeks back, I bought Nokia Asha 302 and trying to configure mail but I can't. It is showing "checking for mail service updates" for a long time. I tried through GPRS and Wi-Fi same issue.
I have purchased E72 on or around 15th Jan., 2010 from one of the Nokia Dealers in Indraprasth Shopping Center, Borivali, Mumbai. I found one man in his shop wearing a Nokia Shirt and after I bought this mobile, he set up the e-mail configuration using his sim card as his was of Airtel and Mine was MTNL. After that day I stayed in Mumbai for only 2 days and never used any of the email services. When I reached my office overseas, I tried to access the emails on my phone but it would hang and I would have to restart it again. Thinking there is a virus, I downloaded the F-secure Anti-virus from the Ovi Store. But it became worse. It stopped the Java applications on the phone.So, I uninstalled the Anti Virus and tried the email. But in vain.Then I was asked by one of the engineers at my service provider to remove the mailboxes and re-configure them. I did remove the mailboxes and since then - now 3 months.I have not been able to configure my mailboxes on my E72 again.
I went to the Nokia Priority Dealer - Foneman in Mangal Kunj, S. V. Road, Borivali -W, and they failed to configure it and sent me for software upgrade to Nokia Care, Near Railway Station in Borivali - W.They upgraded the software as they claim and tried to configure my email IDs. But they have failed too.Yet when they open their IDs on my E72, they open.What is the problem and how can I sort it out.I want my Gmail and Yahoo IDs functioning on this device.Or else, this device is of no use to me.I am very much disappointed with the Nokia Service which I have received from the Priority Dealer and Nokia Care.Is it because I bought the phone from a dealer and not a Nokia Priority Shop?Those so called promoters at the Priority Shops are incompetent and in the process of configuring my mail IDs on my E72, he went and terminated my Ovi Mail ID. Now I have signed up with another ovi ID and it has started working on the E72.This means there is some technical problem which is stopping the configuration of the other email clients.
As a business we run Exchange 2007 and we now have 2 E72's using MfE to connect with the exchange servers.
Both of these users are former E71 users and were very happy with the E71, hence why they went with an E72 as they were reliable. It would seem that's not the case.
The main E72 (my bosses!) is taking forever to Sync and when it does it's hit and miss. he was at the other office last week and over the phone myself and a colleague had to remove all the settings, remove the mail sync connection in exchange, remove basically anything to do with the Exchange profile on phone a server to only then allow it to re-sync!
So to say he is a little annoyed with the phone at present is an understatement. To say I am fed up with it is probably not the best words but they will have to do with in a public forum.
It has the latest firmware... it's the 3rd Revision from what I have seen for this model. It should work with out all these issues.
The E71 with version 4.0 firmware and MfE 3.0 is a pocket rocket. Why is it then we can't have the E72 do the exact same thing? It would certainly mean that the next time my boss travels he doesn't have to worry about his phone having issues?
Can we please for the sake of lost hair, get an update that allows Nokia E72 users to download from Ovi MfE 3.0 and get some stability into this phone so that it works correctly? Either that or get a firmware that has the latest version of MfE built into it and is stable so support guys around the world don't have to wear the phone when their bosses get fed up with them!
Honestly, you built an E71 to work fantastic, how hard is it to get your latest product to the same type of specifications. It's almost a downgrade what you have produced.
Lastly Nokia, an update on when a new and hopefully better firmware for the E72 is availble would also be a godsend. I get asked everyday at the moment if there is a new one out. I would like to be able to provide an answer so we can live in hope these issues will be fixed.
Hello, I just bought an XpressMusic 5730 phone and wanted to sync with my Linux laptop. I've been told the best way to do this is through gmail, which requires Mail For exchange (if I've understood correctly). I've been able to download it for a 5730 on the nokia website, but upon trying to install it says I'm using an incorrect version.Is Mail for Exchange available for my phone or not? The manual makes mention of it being one my options when configuring the phone, but all I can see is Email and Nokia Messaging.
I installed the Mail for Exchange 2.9.158. It works fine except for one thing. I am always getting a new email icon on the top left. I tried to mark all as unread and then mark them back as read to solve the problem but it doesn't work. The Mail for Exchange reports that it has no new email i.e.
Mail for Exchange (0)
But still the top left icon for new email appears. I do not have any other mailboxes defined in messaging. Please help me with this problem.
I got my E72 yesterday and am quite impressed with Nokia Messaging so far (I previously used RoadSync on my N82 for syncing with our exchange server). One thing that's bugging me, though, is that when emails come in to one of my subfolders (this is the Mail for Exchange mailbox), there is no new email notification on the main screen.Is that right? Can anything be done about this? Like most people, I filter all my work emails into subfolders, so I need to know when something appears in one of them. If I can't change this, I'll need to go back to Roadsync. Any ideas or comments?
This is driving me nuts. I'm trying to link my Microsoft Outlook account to my E71 and I've downloaded Mail for Exchange. But when I get through the email set-up wizzard I get to the section Mailbox type and I am only given the options of POP3 or IMAP4....and not Mail for Exchange which is what I need. So I can't get my emails.
I am currently on the verge of changing my mobile phone and I really like the new Nokia E72, however I have one doubt about it. Would you be so kind to tell me if this phone has support of Exchange folders in Mail for Exchange (such as in E75) - I'd really like to have all my Received/Sent/Deleted/Etc items with subfolders synced.
I had mail for exchange working fine on my N95 almost for a year. Yesterday I decided to update phone software (now updated to V35.2.001) and now I can not install mail for exchange at all.Earlier at least one could download it from Nokia's web site on a pc and install it on phone. I have not figured out a way to download it to PC. When going to thru OVI store, it downloads the application and then just gives the error message, installation failed.
Is there any place where phone stores log of installation activities that can help me to figure out possible problems?
I've had great experience with my E71, almost no crashes, fantastic battery life. But I installed Mail For Exchange 3.0 last night and with it, my phone now is burning through the battery. It was down one tick last night after I installed it, but by 1:30 this afternoon it was dead. I even plugged it in at work for an hour when it started alerting me of the low battery. It was also heating up considerably, which has only happened to me once before, when I was running Qik for an hour. A co-worker of mine has an E71 as well and has had issues with other versions of MFE before.
We have a number of Nokia E71's which will need the lastest Version of MFE installed (version 3.0).
Problem is as far as I can see, it can only be downloaded via OVI on the device?
Please tell me there is an alternative? I do not want to have to install OVI on each device, login with a generic account. Download/install MFE and then uninstall OVI !
have an N8-00 have already set mail for exchange for the company worked before now I move to another company I wanted to delete the settings for mail exchange but was unable want ti know if it is possible to remove all settings for mail exchange then re program it again ?
We are currently running a test of a variety of Nokias - E52, E72 and E75 at my work. However, one user (using an E52) is experiencing problems with Mail for Exchange. She cannot send emails at all. An error message pops up saying "Unable to complete command" and then exits composition mode when trying to create a new email. I have been in contact with the tech support guys at work who're in charge of the Exchange server, but this user's account is just like everyone else's. We have tried doing the *#7370# trick several times as well as even swapping units - the units work with other users. Just not her. The phones are installed with the latest available firmwares, by the way. What do we do?
I just bought Nokia E72, we are using Exchange server 2007 on our office. Emails, contacts and calenders etc get synced with our exchange server but e72 shows connected but the emails or the contacts des not get downloaded (synced). I tried this with E71 same problem. But on iphones and android etc. based handsets it works absolutely high.
I have a new E72, and Gmail mailbox. I would like to synchronize this mailbox with Mail For Exchange software, but i don't receive any mails/contacts/calendar. I have perfectly configuring my Gmail Mail For Exchange account:
My data connection are good, other software work's fine (Internet browser, chat, etc), but I don't see any emails or contacts or calender in my different exchange software.
After I updated my E52 software the phone seems to have lost it's mail for exchange client. Setting up webbased email accounts like hotmail is no problem (though through Nokia Messaging), but when when I try to setup my work email it just tell me that the unit does not support any more accounts for workrelated e-mails (I don't have any option to choose mail for exchange).Before the update I had an option to choose to choose mail for exchange and it would ask me for domain and server and everything and it was no problem.As mail for exchange is supposed to be integrated in the E52 as part of nokias new emailing software (as far as I can read), I am not able to download and install the mail for exchange client separately (and I have tried by the way, but it refuses to install).Has anybody experienced similar problems after the software update, and/or do you have any solutions?
I've set up Mail for Exchange with my Gmail account and, while it does seem to get emails, it also keeps poping up the box asking me to enter the password, which I have obviously entered before and it is remembered. Half the time I unlock the phone, the popup is there.
I just got my new Nokia N8. I already setup Mail for Exchange via IMAP to sync the mails, contacts and the calendar of my private mailbox.Everything runs alright. But I can not send mails via Mail for Exchange. If I push on "New Mail" the program say the command can not be executed and breaks down.
I have setup my mail for exchange for google sync. It works fine, but now it continues asking me the password. Every aprox 5-10 minutes a popup appears to fill the password. I already delete the account and setup it again. how to stop this popup?
I can't believe it. With PC Suite I my N900 will sync all 1500 of my contacts. I just deleted my contacts on my phone and got Mail for Exchange to work...it brought only 512 contacts across from my server. I hope that the others are not now marked as deleted on my phone and will be removed from the server on the next sync.
