Nokia :: E72 Unable To Configure Mail Clients Like Gmail And Yahoo

Apr 15, 2010

I have purchased E72 on or around 15th Jan., 2010 from one of the Nokia Dealers in Indraprasth Shopping Center, Borivali, Mumbai. I found one man in his shop wearing a Nokia Shirt and after I bought this mobile, he set up the e-mail configuration using his sim card as his was of Airtel and Mine was MTNL. After that day I stayed in Mumbai for only 2 days and never used any of the email services. When I reached my office overseas, I tried to access the emails on my phone but it would hang and I would have to restart it again. Thinking there is a virus, I downloaded the F-secure Anti-virus from the Ovi Store. But it became worse. It stopped the Java applications on the phone.So, I uninstalled the Anti Virus and tried the email. But in vain.Then I was asked by one of the engineers at my service provider to remove the mailboxes and re-configure them. I did remove the mailboxes and since then - now 3 months.I have not been able to configure my mailboxes on my E72 again.

I went to the Nokia Priority Dealer - Foneman in Mangal Kunj, S. V. Road, Borivali -W, and they failed to configure it and sent me for software upgrade to Nokia Care, Near Railway Station in Borivali - W.They upgraded the software as they claim and tried to configure my email IDs. But they have failed too.Yet when they open their IDs on my E72, they open.What is the problem and how can I sort it out.I want my Gmail and Yahoo IDs functioning on this device.Or else, this device is of no use to me.I am very much disappointed with the Nokia Service which I have received from the Priority Dealer and Nokia Care.Is it because I bought the phone from a dealer and not a Nokia Priority Shop?Those so called promoters at the Priority Shops are incompetent and in the process of configuring my mail IDs on my E72, he went and terminated my Ovi Mail ID. Now I have signed up with another ovi ID and it has started working on the E72.This means there is some technical problem which is stopping the configuration of the other email clients.

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