BB Torch :: Paid For App Stopped?
Feb 16, 2012
Trial period for the Syncamatic sync between BB Torch and iMac worked well. Have paid subscription via BBapps but not recievedLicense key number and am at a loss who to contact as there does not seem to be a way of emailing BB apps.
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Sep 21, 2011
I purchased an app and it was uninstalled as i was having problems with it.Anyway, when i tried to reinstall it, i'm getting the following message:'purchase service error - (error id: 30220)'
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Nov 1, 2011
I just upgraded to a 9810. My favorite app from my old phone was just released for the 9810: My-Cast Weather Premium. I can download the one-day free trial just fine, but I when I try to purchase/upgrade to the paid version, I get an error message: "Purchase Service Error. (Error ID 30220). This happens whether downloading by phone or computer. I called the developer (Garmin), and they said it was an internal Blackberry error. Appworld confirms that My-Cast is compatible with my 9810. I have a similar problem when trying to get the 9810 version of Callblocker Pro (which I'd also had on my old phone).
I can download any free app, or any paid app that I haven't paid for previously. I've upgrade the OS, and everything else I can, to the current versions. Near as I can tell, something about the download process doesn't like the fact that I own/owned a previous paid version of this app.
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Aug 18, 2011
I had to wipe my Torch clean and now my apps are gone. Is there a way to reload them without having to pay for them again?
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Sep 5, 2012
Got new Torch 9810 and cannot download paid apps Get error 35005 Wrong price. Did reboot?
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Nov 27, 2012
my trackpad on my blackberry torch 9800 has stopped working, i have taken the battery out & restarded the phone lots of time but it is not helping. Iam able to click on icons but the trackpad will not scroll. In my software updates it says iam due an update for '7.1.0 Bundle 2061', should i update the phone? could this be the cause? I have also heard that maybe it is due to my battery, could this also be the cause.
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Sep 23, 2011
So I've had my phone since May. Today I noticed that the camera seemed to have slipped down so whenever I take a picture there's a big black blur at the top. The rest of the picture is fine. What can I do to fix this?
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Nov 12, 2012
3 email accounts - all from different providers (Work, Home and Hotmail) BB is not receiving new emails and I can not send e-mails from any of the accounts When I go to setup - EMail accounts (3) - I get "Checking for updates" (3G full bars servcie also tried when the bb is picking up my home router) After "Checking for updates" the bb message is "connecting to email settings" then "Your device had a problem connecting to the server."
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Aug 21, 2012
The slide out keyboard on my tOrch has stopped working and O2 want to take my phone off me for at least 7 days to see if it can be repaired. Cannot be without for this long. Phone is less than 12 months old so should be under BB warranty.
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May 9, 2011
the keyboard has stopped working on my phone so i can only use the screen i have only had it since christmas.
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Aug 8, 2011
I have only had the Torch since Feb and the trackpad this morning decided to stop working. First of all it was goign hey wire and openeing folders up and sending e-mails without me not touching it and now it just wont work at all, I cant even click down on it.
what is wrong with it and whether there is a quick fix I can do without taking back to the shop. It should still be in warranty so not bothered about that it is just time without a proper phone.
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Jul 25, 2011
I've had my Torch for 7 months now, without a data plan, and ALL wi-fi apps worked fine through my home wifi router. (Facebook, IM+, BB App World). A few weeks ago, they just stopped working through wifi. I can't even use My Rogers Account App..the only TEMPORARY fix is a battery pull, but they'll only be fixed for a couple hour
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Nov 13, 2012
My trackball on my torch has stopped working, I can "click" with it but cannot scroll with it?
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Oct 27, 2012
I am from Toronto (I'm on Virgin) and I am currently in Switzerland on vacation. I have been using BBM and email over wifi without any problems over the last few days. However, recently BBM and email have stopped working on my phone. Facebook, the App Store, WhatsApp, etc. all work fine, but BBM and email do not.
I have noticed that I no longer have the Blackberry BB icon in the top right-hand corner of my phone (where it shows wifi connection, etc). How do I get BBM/email working again?
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Oct 5, 2012
My BB 9800 has stopped it started loading but hangs and freezes...please let me know what i should do.?
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Oct 27, 2011
28th October 2011 upgraded my bb to 9860.8th November 2011 ordered replacement,15th November 2011 replacement arrived (total **bleep** delivery company being used by o2),13th December 2011 bb stopped working again So both times I have had the same problemonce charged it turns itself offwon't turn back on againtaking the battery out doesn't workcharging icon doesn't appearcompletely blank screenred light flashes on & off.I can do nothing with the phone.
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Apr 10, 2012
I had the jvm error, tried the forced connection by removing battery and connecting to the PC using the USB and doing the update, It stopped at connecting to JVM and has not started since.
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Apr 27, 2010
Ok so i noticed on the internet there are jailbreaks that you pay for.These all say they work with 3.1.3 on the new bootrom for a 3GS. Is this correct? They looklike established companys and I dont see how they would get away with lying. Any help would be appreciated.
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Jun 8, 2012
i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!
Info:
iPhone 4S
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Jan 26, 2011
when i plug my blackberry torch on the computer, the DM recognize it but when i go in the application section it starts loading (verifying all the stuff)but then the application loader appears to crash an i get message saying "Handheld Application Loader Wizard has stopped working" and i really dont know what to do.
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Oct 25, 2012
I had to quit in the middle of a sync. Now the BDS terminates as soon as my devise is attached with a USB. I can't get far enough along in the process to restore from a backup.Do I have to wipe my phone completely? (battery in and out is ineffective)
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Nov 8, 2011
My camera has randomly stopped working. When I press on the camera icon the picture doesn't come up and the camera button which you would normally press to take a picture isn't highlighted so its not an option to press.
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Jul 29, 2012
A few days ago whilst texting the buttons on my blackberry torch just stopped working. I thought maybe it was water damage because a bottle of water leaked in my bag whilst my blackberry was there but that was earlier in the day and it was fine afterwards. Anyway, when the keyboard stopped working I took the battery out for a day and put it back in and it still isn't working. I put it in a bag of rice for 24 hours and it's the same. Whats weird is that when I put it in safe mode the keyboard will all work for about 5 mins then stop again. And everything else works but the buttons - the phone itself is fine and I still get emails but I can't open them because the back button and everything doesnt work.
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Nov 18, 2011
My torch camera randomly stopped working. I used it one day and the next day it wouldn't work. It will work once in a while but most of the time wont. I've tried taking the battery and sim card out, I've tried updating my phone (the guy at my location bell store told me to do, he's seen this a lot) but nothing is working. I would really enjoy finding the answer to my problem without sending my phone away.
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Dec 20, 2011
The camera zoom stopped working on my 9800, did the battery pull, complete whipe with a software update as recommended but with no success, problem remains.
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Dec 1, 2011
Recently my 9800 torch keyboard has stopped working it hasnt been exposed to water or anything. The touch screen is fine no problems at all i presumed that it had broken and that was that...then one morning my screen flashed black l(like it had been locked) and the keyboard started working then after 5 mins it stopped. This has happened for the past 3 mornings now so i thought it could poss be a software issue. I have rebooted my phone (bat pull) done a full wipe of everything and still no joy
My device version is v6.0.0.246 bundle 695 it says it is the latest software
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Sep 11, 2011
My phone (bought in Jan 2011) has stopped showing the touch keypad and the plandscape view when tilted.
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May 31, 2012
My phone has stopped showing I am receiving texts. It will get them but once I open the convorsattion it only shows the messages I have sent, not the received.
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May 9, 2011
i have a blackberry torch 9800 and it has worked fine for about a month and then the other day it rebooted itself and since then it has not been recieving signal properly i have checked and it isnt the sim card.
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Nov 3, 2011
Suddenly my phone has stopped ringing, it doesnt ring for anything at all. i checked everything in the profile and everything is in place. the profile is normal, volume is full, holster setting is set to always...but even the "try it" option doesnt make it ring........but if i play the ringtones individually or any media file, it plays....that means my speakers are all fine....and at the same time my DM stops working as soon as i connect my phone.
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Feb 10, 2010
my screen has stopped rotating when I put the device into a landscape axis. I have seen many post about people who want to disable this feature but I like it and now my device has stopped doing it.
how to restore this feature?
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