BB Torch :: OWA Setup - Not Working After Software Update?

Jun 2, 2011

Yestartday my phone promted me to verify my email account, which attempted to do. Did not work. Seeing that i swas not getting mails i deleted my account and attempted to re-create it but it keeps on failing. i have confirmed the details are 100% correct as before. It just does not seem to authenticate at all.

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BB Torch :: EMail Setup Is Not Working

Oct 28, 2011

I just got a new Blackberry Torch 9860, before I had a Bold 9800. I had two different e-mail addresses set up on the Bold, but for some reason I can only set up one of them on the new Torch. The e-mal address that is connected with my blackberry ID can not be set up anymore.

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BB Torch :: Email Setup Not Working?

Nov 6, 2011

Trying to get my email account onto my Blackberry Torch 9800.I go into Setup and select Email Accounts. Then it goes straight into "Enterprise Activation" , after watching the demo video on this there should be an option to choose Internet accounts, but this step is getting skipped with no way to go back.

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BB Torch :: 1 Email Account Setup Is Not Working

Nov 14, 2012

My blackberry torch 1 email account setup is not working..how can I fix it?

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BB Torch :: Email Setup Update & App Error 601

Jun 8, 2011

I was using my torch for months now and was able to set up 3 web-based email accounts initially. I encountered no problem even syncing my messages with my Playbook. This morning, i was planning to add another email account so i went to the EMAIL SETUP menu and clicked INTERNET MAIL ACCOUNT. There was a prompt asking me that there is an upgrade to the the Email Setup Application so i upgraded. After the reboot my phone when WHITE SCREEN and there was a prompt telling me APP ERROR 601 then my phone automatically reboots then the same error occurred. I was able to restore my phone and now i want to set up my email accounts and the same "upgrade" option is there. After all the hassle of restoring my phone, Im a bit hesitant to upgrade my Email Setup Application. Hence, i cannot configure my email accounts and I cannot see my messages when i Bridge my phone with my Playbook.

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BB Torch :: Email Setup Not Working Anymore On Last Upgrade OS

May 14, 2011

Since I have installed this last OS ipgrade on BB TORCH, (6.0 offer 1907), I cannot access anymore the mail set up. Clicking on the icon bring me sometimes to the choice for personnal email or enterprise and when I click on personal, I come back to the menu. Sometimes I canot even go to thi screen and I stay at the menu level.

I have my emails set up correctly for the blackberry web site, and I sent the service book to my mobile. I get emails working correctly.

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BB Torch :: Email Setup 6.11.0324.1701 "HANGS" Can't Setup It

May 7, 2011

After changing network I had to re register my new sim for the blackberry service for my email. When i entered the email set up program it prompted me to update from 6.10.1119.1125 to 6.11.0324.1701. After this i rebooted the device and tried to setup my email. When I enter the email setup program it "hangs" on "checking for updates" or sometimes "checking settings" . It will not go past this screen and I am unable to set up my email. I have contacted Three Uk customer service and they have no resolve. Can you help as I cannot use the email service on my blackberry. I have also tried to setup on the website but it says I must setup on my device for the 9800 phone.

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BB Torch :: BBM & Email Not Working Post Software 6.6 Update?

Oct 3, 2011

I connected my 9800 torch to for a back up I noticed there is an software update.Once the update was complete, my phone was reset to factory settings. I reloaded the back up files of all my contacts but can not get my BBM, Email, facebook to work anymore.The same type off message gets given that I do not have a service plan that supports this application (FB), BBM just hangs and no message gets sent or delivered and as for the email it just says service connection is unavailable.I am currently traveling and is using the phone on wifi only as there is no signal available. All other internet based applications work. Phone works when I am in signal range.

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BB Torch :: Camera Flash After Recent Update Not Working?

Sep 17, 2010

After I did the most recent update to my phone my camera flash will not work. I pulled the battery but that did not help.

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BB Torch :: 9800 Facebook/Twitter Not Working After Update?

Oct 12, 2011

I am sure this has been posted. I've searched for a few posts but haven't yet been able to find a solution.I have a Blackberry Torch 9800 with AT&T and just got the software update. I can login to Gmail and use the internet however when I go to log-in to Twitter and Facebook I get the message"you are currently on a sevice plan that does not support this apllication, please connect to a wifi network or contact your service provider to upgrade your dataļ

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BB Torch :: 9810 Touch Screen Not Working After Update?

Mar 28, 2012

I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.

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BB Torch :: 9800 BBM & Email Not Working Post Software 6.6 Update

Jun 1, 2011

I connected my 9800 torch to for a back up I noticed there is an software update.Once the update was complete, my phone was reset to factory settings. I reloaded the back up files of all my contacts but can not get my BBM, Email, facebook to work anymore.The same type off message gets given that I do not have a service plan that supports this application (FB), BBM just hangs and no message gets sent or delivered and as for the email it just says service connection is unavailable.I am currently traveling and is using the phone on wifi only as there is no signal available. All other internet based applications work. Phone works when I am in signal range.

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BB Torch :: Can't Complete OWA Setup

Sep 5, 2011

I have unsuccessfully tried to set up an OWA email account, at first from my Torch 9810 running OS7, and then from the BIS interface. I know all of the correct settings, as I have set up this account on other non-Blackberry devices, but I continue to get an error stating something is wrong. Just to be safe, and because I never underestimate my ability to mess something up, I have tried many combinatins of my user name and mailbox name. No luck no matter what I try.

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BB Torch :: Can't Setup An Email On It

Aug 20, 2011

i can't setup my email on my blackberry torch. I got it from my buddy who is with telus so I got it unlocked so I can use it on Rogers. I went through them to get hooked up with the blackberry plan and everything but now when I want to setup my email it won't let me. It will only take me to the internet mail or enterprise mail section when I click on internet mail it will just go back to the main setup page WTF?

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BB Torch :: Cannot Setup An Email

Dec 29, 2011

I have a Torch 9800, I've had it for over a year now. this problem happened a long time ago and I just dont know what to do.
The first time I tried to setup my Email, I put in my Email and started the setup, but, by mistake, I canceled the setup in the middle of the proccess. Since then, whenever I try to set it up again, I go to "setup" and click on "Email Accounts" but its simply does not open no matter how many times i click. I tried rebooting multible times and it still doesn't work.

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BB Torch :: Setup Email Of It?

Sep 25, 2011

how to setup email of my torch? i just buy my torch and can't send the email?

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BB Torch :: Will Not Allow To Setup Email?

Jun 25, 2012

My blackberry torch will not allow me to setup an email that is not enterprise server based.

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BB Torch :: Setup Does Not Work

Jan 28, 2012

I've changed my GMail password from PC and consequently I didnt receive any mail on my BB. I tried to change the psw on BB as well, but when I go to SETUP... nothing happens. The icon remain unactive. I tried to reboot and updated but no way to get access to Setup function.

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BB Torch :: Can We Setup More Than One Accounts For Each

Aug 6, 2011

I have set up my BB for my T FB YT accounts but have two accounts for each. Does the BB allow me to set up more than one account for each if so how do i do it?

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BB Curve :: Email Setup Is Not Working?

May 31, 2011

I have recently gone through a new update and now I cannot access my email accounts to change my passwords. I am required to change my passwords every 90 days so I am familiar with the process and since the update I ran on Friday May 27th, I can go to "setup", and select "Email Accounts", and then it just tells me that "Updates are ready for your device." I am able to select either "yes" or "no", but either option takes me back to the "setup" menu. Is there a way I can uninstall the most recent update, or is there a way to fix this issue?

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BB Storm :: Email Setup Not Working?

Dec 4, 2011

i have been using email service for more than a year now through my BB storm 2 (9520) recently i got a message that i need to verify my email password and as i did that through email set up i got the pop up msg as " email address and password do not match " however when i use my mail on laptop it works with the same password. i formatted my phone also still it wont work?

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RIM :: Email Setup Not Working On BB 9860

Jun 29, 2012

before we get into the details:

-I have a BIS-enabled data plan
-I have tried doing a software update
-I've tried battery-pull
-I have tried re-sending the service books/host routing table

My phone crashed on me the other day. After letting it reset, I am unable to setup email. When I go to Setup-Email Accounts- and then click on Internet Email Account, the phone does not respond. It only responds when I click Enterprise Email.

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IPhone :: Not Able To Setup 3GS After IOS 5 Update?

May 27, 2012

Unable to setup my iphone 3gs after i upgrade it to ios5?

Info:
iPhone 3GS, iOS 5.1.1

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BB Torch :: Can't Access Email Setup

Jun 17, 2011

I have a Blackberry Torch 9800, with 3 email accounts running. I triend loading a 4th. this is what i do:Setup--->Email Accounts--->Internet Mail Account--->After I click Internet Mail Account, nothing happens. I also tried going to one of the other mailboxes and clicking "Options" from there, still nothing happens.

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BB Torch :: Email Setup Not Responding

Sep 14, 2012

I have a BlackBerry Torch 9800 with the 6.0 Bundle 2647. Recently, I had to change my email passwords after learning that my account was used to send spam. After changing my passwords, I went into my email setup to change the passwords on my phone. However, when I tried to access the email setup, all it would do is the "loading" icon, followed by nothing. Attempting to leave the Setup would then cause the phone to lock up, necessitating a shutdown. I've tried hard-resetting it via battery pop, not sure what else I can do to access the email setup.

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BB Torch :: Email Setup Won't Save?

Aug 9, 2011

I went to add a gmail account, and added it no problem. Password worked fine, and was edit the settings. When I went to check the email account it said there was no email address setup. So I go back to setup and get this message:

"A new Blackberry device has been detected. You must move your email account(s) to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device."

I hit the "Move Email Account" button and enter the correct password. I get all the confirmations, and can edit settings for the account if I want. But then when I go to check the email, I get the same message again. I have tried it with multiple email addresses and SIM cards and the same thing happens to all of them.

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BB Torch :: Setup It To My Mobile Internet?

Nov 27, 2012

My mobile network has an APN, Proxy #, and a Port #, however I do not know how to find the settings on my torch so the internet will work.

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BB Torch :: Unable To Setup Another Email

Oct 24, 2011

So I have a Torch 9800 and I need to setup a new email on my phone. I already have one email on my phone, but I need this second one as well. However, everytime I try setting it up, I can't get past choosing what kind of email it is. It doesn't open the app and I get a message saying that I need to check with my wireless service provider.

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BB Torch :: How To Setup Yahoo Mail

Mar 5, 2011

How can I setup Yahoo Mail in my Blackberry Torch? I always get the "invalid email or password" error message. I've checked the email address and password are correct.

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BB Torch :: 9800 Can't Go To Option Or Setup

Jun 3, 2012

I just download a new theme to my BB 9800.But, this theme make my BB hang and jam!Please I need help, how to format my BB and back up my contact.I can't go to Option or Setup, even I restart my phone, this theme like a virus, my phone still jam and can't click any button.

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BB Torch :: Cannot Setup Email Account

Nov 28, 2011

Blackberry sent a message it could not authenticate account password and e-mail. It is same account, password and e-mail as it has been for last two years. IT guy says change to Iphone or Android - less interface problems.

Have followed directions to a "T" and it still says "invalid e-mail address or password." IT guy confirms both still same and I can still access e-mail by laptop. In putted server host etc'' just as requested.At a loss as to how to set up e-mail FYI - yahoo and Google set up seamlessly just not with outlook. Have not had issue for past two years.

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