BB Torch :: Can't Complete OWA Setup
Sep 5, 2011
I have unsuccessfully tried to set up an OWA email account, at first from my Torch 9810 running OS7, and then from the BIS interface. I know all of the correct settings, as I have set up this account on other non-Blackberry devices, but I continue to get an error stating something is wrong. Just to be safe, and because I never underestimate my ability to mess something up, I have tried many combinatins of my user name and mailbox name. No luck no matter what I try.
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Sep 18, 2010
I cannot recall if my WiFi here ever worked since my network carrier here has a promo wherein I pay 50php for 1 day of internet usage. But then, I realized that we had WiFi here at home, well not always. But the main problem is, it doesn't work on my bb. It reads my WiFi router(linksys) but the WiFi icon doesn't turn white. it's always gray.
That's odd because when I'm scanning for networks and I connect, it always says "WiFi setup complete" But it doesn't show a check mark, it just shows a dash mark. I tried to look for a problem and when I go to services status, my Blackberry internet service is not connected. But I have an active profile of linksys.
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Apr 30, 2011
I have successfully completed my software updation process. After update I switch on the phone and after a while language option occurs.. I selected English(US), then I click to next, it does not work, I mean setup does not moves to next step...
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Dec 8, 2014
I got the iPhone 6 on launch day, setup Touch ID and it has been working flawlessly. Today, it wouldn't read any of my fingers. I went into settings and none of my fingerprints show up and when I touch any of the three "USE TOUCH ID FOR:" items (which currently are turned off (no green in the toggle) to try and turn it on for that service it goes to the Touch ID setup screen, but IMMEDIATELY goes to a second screen that says "Failed. Unable to complete Touch ID setup. Please go back and try again."Â
I've tried restarting my iPhone a few times and still have this identical problem. How do I get Touch ID to start working again?
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May 23, 2012
Latest desktop software.Stops at about 98%, while "Backing up Smart Card Options 1 of 1 Record". Never finishes, cancel doesn't work. Have to pull the USB cable to stop process, no file is placed in the backup folder. IT USED TO WORK.
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Dec 11, 2012
Yesterday I received a notification of a BBM Update. So I do, as I always have done in the past, the upgrade. But this time it's different. After my BB reboots my BBM Icon has vanished completely off of my phone. I then go into My World Apps. It says it's installed. And in no way can you uninstall it or delete it so it can be reinstalled? I also tried restoring my phone to before I upgraded it, but that didn't work.I don't get it?
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Oct 9, 2011
When I go to a page on my browser there is a white bar at the bottom of each page. When I scroll down the is a blank white section
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Jul 20, 2011
Some of emails are not showing the complete message, showing only partial message
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Jun 7, 2011
My tried to update my blackberry torch via blackberry desktop software.But the device got disconnected before the update was complete.The software was installed but the device was rebooting when it was disconnected.Now i m trying to reboot it manually but it is not starting.After sometimes a white screen appears which says aap error 100 reset?
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May 8, 2011
I want to remove old and bad addresses (or just reset the whole list) from my auto complete list.What i DO OT want to do is turn the system off.
I like the system but everytime i pick my boss from the list when i type in his name, i get 2 other addresses that are NOT his email, but i had 3 months ago recieved an email from a website that sends news articles and it put his name in the sender but their address
Do not post if your just going to say to turn off "Show Recent Contacts when Composing Email"
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Nov 9, 2012
how to transfer or copy my complete address book from my BB Torch 9800 to another smartphone and vice-versa?
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Nov 10, 2011
When restoring my old torch 9800, to the new 9860, my address book will only transfer 322 contacts out of more than 700, and I have not been able to restore the complete address book. Does any body know what might be happening? I have tried complete restore and custom restore, selecting only the address book, and it stops at 322 contacts always!
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Aug 16, 2011
I am trying to transfer all of my contacts from from an older torch 9800 to a new torch 9800 but only a portion of the contacts are being copied. I have tried backup-restore via desktop software etc... but it's not copying the complete list. Tried to do it at AT&T store but that just duplicated the 425 contacts that I all ready had. After I manually deleted all of the duplicates....Tried again to no avail.
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Aug 28, 2012
Is there anyway to basically wipe out a torch? I want all the pictures and everything gone kind of like a blank slate is there anyway to make this happen?
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May 7, 2011
After changing network I had to re register my new sim for the blackberry service for my email. When i entered the email set up program it prompted me to update from 6.10.1119.1125 to 6.11.0324.1701. After this i rebooted the device and tried to setup my email. When I enter the email setup program it "hangs" on "checking for updates" or sometimes "checking settings" . It will not go past this screen and I am unable to set up my email. I have contacted Three Uk customer service and they have no resolve. Can you help as I cannot use the email service on my blackberry. I have also tried to setup on the website but it says I must setup on my device for the 9800 phone.
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Sep 12, 2010
I am new to BB and have had the Torch for 2 weeks.Today, while on the phone, my call has been interrupted by an update.The call is dropped and the phone shuts off to complete an update.Is this normal? Do I need to change some of the options?
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Aug 20, 2011
i can't setup my email on my blackberry torch. I got it from my buddy who is with telus so I got it unlocked so I can use it on Rogers. I went through them to get hooked up with the blackberry plan and everything but now when I want to setup my email it won't let me. It will only take me to the internet mail or enterprise mail section when I click on internet mail it will just go back to the main setup page WTF?
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Dec 29, 2011
I have a Torch 9800, I've had it for over a year now. this problem happened a long time ago and I just dont know what to do.
The first time I tried to setup my Email, I put in my Email and started the setup, but, by mistake, I canceled the setup in the middle of the proccess. Since then, whenever I try to set it up again, I go to "setup" and click on "Email Accounts" but its simply does not open no matter how many times i click. I tried rebooting multible times and it still doesn't work.
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Sep 25, 2011
how to setup email of my torch? i just buy my torch and can't send the email?
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Jun 25, 2012
My blackberry torch will not allow me to setup an email that is not enterprise server based.
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Jan 28, 2012
I've changed my GMail password from PC and consequently I didnt receive any mail on my BB. I tried to change the psw on BB as well, but when I go to SETUP... nothing happens. The icon remain unactive. I tried to reboot and updated but no way to get access to Setup function.
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Aug 6, 2011
I have set up my BB for my T FB YT accounts but have two accounts for each. Does the BB allow me to set up more than one account for each if so how do i do it?
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Jun 17, 2011
I have a Blackberry Torch 9800, with 3 email accounts running. I triend loading a 4th. this is what i do:Setup--->Email Accounts--->Internet Mail Account--->After I click Internet Mail Account, nothing happens. I also tried going to one of the other mailboxes and clicking "Options" from there, still nothing happens.
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Oct 28, 2011
I just got a new Blackberry Torch 9860, before I had a Bold 9800. I had two different e-mail addresses set up on the Bold, but for some reason I can only set up one of them on the new Torch. The e-mal address that is connected with my blackberry ID can not be set up anymore.
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Sep 14, 2012
I have a BlackBerry Torch 9800 with the 6.0 Bundle 2647. Recently, I had to change my email passwords after learning that my account was used to send spam. After changing my passwords, I went into my email setup to change the passwords on my phone. However, when I tried to access the email setup, all it would do is the "loading" icon, followed by nothing. Attempting to leave the Setup would then cause the phone to lock up, necessitating a shutdown. I've tried hard-resetting it via battery pop, not sure what else I can do to access the email setup.
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Nov 6, 2011
Trying to get my email account onto my Blackberry Torch 9800.I go into Setup and select Email Accounts. Then it goes straight into "Enterprise Activation" , after watching the demo video on this there should be an option to choose Internet accounts, but this step is getting skipped with no way to go back.
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Aug 9, 2011
I went to add a gmail account, and added it no problem. Password worked fine, and was edit the settings. When I went to check the email account it said there was no email address setup. So I go back to setup and get this message:
"A new Blackberry device has been detected. You must move your email account(s) to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device."
I hit the "Move Email Account" button and enter the correct password. I get all the confirmations, and can edit settings for the account if I want. But then when I go to check the email, I get the same message again. I have tried it with multiple email addresses and SIM cards and the same thing happens to all of them.
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Nov 27, 2012
My mobile network has an APN, Proxy #, and a Port #, however I do not know how to find the settings on my torch so the internet will work.
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Oct 24, 2011
So I have a Torch 9800 and I need to setup a new email on my phone. I already have one email on my phone, but I need this second one as well. However, everytime I try setting it up, I can't get past choosing what kind of email it is. It doesn't open the app and I get a message saying that I need to check with my wireless service provider.
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Mar 5, 2011
How can I setup Yahoo Mail in my Blackberry Torch? I always get the "invalid email or password" error message. I've checked the email address and password are correct.
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Jun 3, 2012
I just download a new theme to my BB 9800.But, this theme make my BB hang and jam!Please I need help, how to format my BB and back up my contact.I can't go to Option or Setup, even I restart my phone, this theme like a virus, my phone still jam and can't click any button.
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