BB Software :: Updater Stuck On Connecting To Device?
Oct 10, 2011
I decided it might be a good idea to update the software on my blackberry since I haven't checked in probably almost a year. So I plug it in, Desktop tells there's an update for BB Desktop so I decide to update that first, downloaded, installed, done. Next I see an update for the Blackberry (Tour 9630) device, so I click update. Then it tells me I need the latest version of Desktop again (wtf?). So I click update Desktop (again) and then it starts installing packages.
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Apr 5, 2010
After having my E71 for over year and a half I decided to update the software for the first time. I backed all the stuff and downloaded nokia software updater. When I started software it found my device and the update. Then it downloaded the software and started to updating. My screen turned black and etc. In the middle of the update, about 5 min in to it, I got an error message saying that connection with my device got lost and it suggested that I turn on the device and start it again. Which I did. When I turned it on and tried again I was getting the same message that connection with my device was lost. I exit the nokia software updater and tried it again and since then updater is unable to find my device. FIY, when I connect my device with USB I get the following modes: PC Suite, Mass Storage, Media transfer, Connect PC to web.I choose PC Suite.
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Apr 12, 2010
I read allot of posts and tried allot of solutions but untill now none worked for me
i use windows 7 ultimatie 64 bit, installed the ovi suite and the nokia software updater.
then why i try to update the device software it says the phone is not connected, when i then reconnect the phone i can press continue but immediatly after that its says its not connected again. even though the ovi store has it still connected and i can browse the phone from the pc aswell.. I tried different usb ports, i tried it on an win xp machine ( with same results ).
Currently my n97 had software version 1.2 i believe, when i use the phone itself to update it says no updates available.. i dont know whats wrong, because other then the update everything works normal.
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Jun 29, 2010
I have some software problem with my Nokia E71 . SO i decided to update my mobile Software. so i downloaded NOKIA SOFTWARE UPDATER V2.5 en . After that when i start it shows error that :" Unable to retrieve device information " and shows 4 suggetion that remove battry and like that.. I had do all this things. but till it doesnt starts. i have also tries this softwre in windows XP SP3 and windows 7. But same probelm in both . When i connect myu phone with my pc then PC SUIT turn on and it shows that your mobile is connected but NOKIA SOFTWARE UPDATER can't . . So what i do now?
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Apr 29, 2012
My wife downloaded IOS 5 update for her iPhone 3gs and it now seems to be stuck in the connecting mode. The screen displays the apple logo and the USB symbol. Everytime she attempts to power down the phone the screen goes blank for a few seconds then returns to the apple logo w/ USB.
Info:
iPhone 3GS, iOS 5.1
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Mar 23, 2010
Whenever I turn my phone on, within a few seconds it has connected to the internet, which is draining my phone credit. I've tried changing the following: Settings -> Connectivity -> Admin Settings -> Packet Data -> When Needed / When Available but this doesn't make a difference. And within minutes of going through Settings -> Connectivity -> Connection Manager. The WAP has reconnected.
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Sep 12, 2012
I have a problem in connecting My c7 to the Internet, the device does not automatically connecting to the network and when connect device to the network manually , I can not use the Internet, although the device is connected to the network , and the browser cannot load pages..
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Jul 22, 2011
I would like to synchronise my emails/contacts with my MS Outlook but my BlackBerry keep on asking me for the device password. what is this password because it is different from the one I'm using to unlock my phone.
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Mar 27, 2012
while i am connecting my neo v to the pc through a usb cable and when i am using my device it does not navigate as i want it to do it keeps staying on the home page not allowing me to navigate any where after i updated it to the latest update available but not ice cream sandwich.
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Feb 6, 2014
I connect my Z3+ often to my desktop computer (Apple Mac) to sync/charge/backup. Recently I noticed that it not being recognised when I plug it in. The only way I can get it to work is to reboot the phone, whilst connected via USB. Then, after its fully booted, it works as expected.
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Jan 2, 2010
My E71 keeps connecting to the internet via mobile 02 everynight automatically (strangely always around 2 mins past midnight). Its cost me sixty pounds over the last 2 months. I've uninstalled most of my downloads incase one of them was automatically connecting for updates but this has made no difference. The other night I switched the phone off at midnight but it still connected when I turned it back on. I've rung 02 and they've said it must be to do with a setting on the phone.
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Apr 21, 2010
In anticipation of the imminent arrival of my new phone, I'd like to know if it's easy to control this (especially via 3G). As soon as I use the 3G for internet, on my contract I will get charged £1 (as soon as connection is made). Obviously I'd like to avoid this (unless I decide to do some surfing / emails etc.).
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Nov 30, 2012
I want to change my e-mail on my Blackberry, but when I select Email configuration, the following message pops out: "Your device had a problem connecting to the server". I select "retry", but the same message returns, again and again. What should I do to change my e-mail configuration? I am connected to the internet with Blackberry service.
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Jun 12, 2010
Please guide me which cable may I use to connect Nokia 5030 with PC to backup data.
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Feb 25, 2010
I was having trouble connecting my nokia 5800 as MTP device to my windows 7 machine. After reading some suggestions on the forum I removed my memory card and vola it recognized the nokia 5800 as MTP device installed all its drivers. I then used Latest OVI to sync music to my 5800.
After the sync when I try to refresh the music library, it just opens and the scanning window and closes it without adding any thing. Similarly if I try to set an image as the wallpaper when I click on image earlier it used to bring up the list of images on the memory card but now it is coming up blank. The firmware is V 4.0.
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Aug 10, 2012
I want to connect my xperia pro to my car audio system. (Bluetooth of my car audio system has a pairing code) when I want to connect, the page of entering pairing code not appear and an error will appear in screen ("wrong pairing code").
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May 15, 2010
Device: Nokia 5230
Provider: 02
Pay as you go (Text and web, unlim text and internet)
First problem:Updating my device;When I try to update my device, it hangs for a few seconds on 'connecting', then I get a connection error. I can connect to the net easy enough, but not update my device.
Second problem.Installing Ebuddy;I've downloaded the popular social networking application to my phone, but when it comes to installing it, i get the error message saying "CONNECTION FAILED! Your internet settings must be activated for Java applications, or try again later.
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Feb 3, 2010
My ex 9550 (which had this problem when i had it, and now went to my brother), gives me the error from the title. its a verizon unlocked storm 2, on a GSM argentinian carrier.
I guess its the exact same thing as: http://forums.crackberry.com/showthr...51#post4611751
I post this here just in case the CDMA phone has some extra weird thing..
This happened on .320, hybrids older than .428, and now on current hybrids
If there is a better place to post these 2 as one thread.
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Feb 14, 2011
(1) When connecting to wall-charger at night, device does not automatically enter bedside mode, even though specified in settings. When manually entering bedside mode, the screen goes black after several seconds; unplugging the device reveals that the device is in bedside mode, but isn't known because of black screen.(2) When connecting to USB-charger to my PC, the phone enters bedside mode and stays in bedside mode like it should.Device info9550Verizonv5.0.0.1015 (Bundle 1656, Platform 4.2.0.442)Apps and free spaceFile free before battery remove/replace: 116765295 Bytes File free after battery remove/replace: 118299711 BytesDid a battery pull fix your issue
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Mar 31, 2012
The top button which closes the device is stuck, I cant seem to push it down. The device only goes off by itself. Do you think Ill need a new phone?
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Jan 18, 2012
I had my Xoom bootloader unlocked with a custom ROM. I was invited to be apart of the ICS test soak and proceded to reset my device to stock 3.0.1 and locked to bootloader. I am now stuck at Android 3.0.1 and my device will not update.
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Jan 28, 2012
i recently got a bold 9700 bought used from someone. it is locked on rogers. I was updating it from os5 to os5, using desktop manager. As soon as it finished loading the os, an error 602 popped up, so i wiped the device on BBSAK so i could reload the os again. now the device is stuck on an error 507 screen. i know that i just have to reload the os, but when i plug it in using a USB cable, since it is stuck on the error 507 screen it cant connect to desktop manager or BBSAK!
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Jul 20, 2014
My Dad's HTC One M7 is stuck in the bootloader screen and is unable to boot to the main OS.
The phone has never been unlocked or rooted, I've never even seen the bootloader screen until now. The first thing it says in the bootloader screen is ****LOCKED****.
The only information I know is that prior to this, he was prompted for a system update which (he says!) looked official.
I've tried every option in the boot menu (fastboot, bootloader, recovery, recovery reset) and it just goes back to the main screen.
Is there a key combination that I'm missing? Was the system upgrade corrupt? I know next to nothing about Android bootloaders.
I have tried Googling for hours but all the results are from people trying to load a custom ROM or unlocking the bootloader - nothing about a 'normal' installation.
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Apr 22, 2015
Enabled Encryption on my rooted 128GB Galaxy S6 with custom ROM, for about 3 hours now it has been stuck on 'Encrypting...'.
Should I give it some more time or is it just hard reset and hope for the best?
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Dec 24, 2011
Last night, my carrier pushed the Device management update to my SII. I accepted to install and since then the handset is stuck on a white background screen with "Software Update", a 0% status bar and "loading..." and thats all. This is been there since 4-5 hours now. It eventually drained the entire battery. When I charged it and powered it on, it still comes back to the "Software Update" screen.I tried to do a hard reset with both the volume button and the power button. It still comes back to the white screen.
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Jul 9, 2010
My bb bold 9000 is stuck at the verify security software ..... it is at 100% security tests passed and it just didnt disappear as normal. I can't do anything with my bb. Oh i can hold on the bb button to look which program is running. I can push the dial button but just cant dial... i cant scroll or type anything. I faced this problem out of no where when i reboot the bb last night. i left it like that whole night thinking that i might need times.
I tried battery pull and alt+right shift+del to reset... it still not work... the OS version is 5.0 already,
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Jul 2, 2010
i'm trying to make a switch to my BB curve 8330 to BB Tour 9630. i'm using the DM, and appear stuck on "Connect to device ROM". i click cancel button, but the DM do nothing. i'm just want if takes too long or is a problem? i have about 1 hour stuck.
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Oct 29, 2015
I have a Z2 that got stuck in a reboot loop after attempting an update. I'd like to make sure I get a copy of my data before I hand it in to have it fixed.
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May 17, 2010
Need some help here please. I have an unlocked/jailbroken Iphone 2G that I've been using basically as an Ipod. I did a reset via the Iphone to erase everything off of it and now it is stuck on a black screen with a pineapple. Itunes does not recognize the phone.
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Feb 12, 2012
My blackberry bold 9700 went blank. I try to reload the os software but the process wouldn't go pass device initialization. An error message appear after saying computer not able to reconnect to device during multi-stage operation.
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Oct 31, 2015
I have unlocked bootloader, flash modified boot.img and recovery but when I boot the device I get 'Your device is corrupt and may not work properly' I then get stuck on the google boot screen. When I go into TWRP recovery it cannot mount anything so I cannot even perform a factory reset.
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