BB Software :: Cannot Communicate With One BBM Contact / Others Fine
May 16, 2010
I have a mere 3 BB Msgr contacts, all of which have worked fine the last several months. Suddenly this week, I cannot communicate with one contact, but can with the others. Re-inviting problem contact via email or PIN does not work - invitation never received. Also tried being invited by other BB contact, I never receive the invite. Have tried the trouble shooting described (deleted pending invites, battery reboot, reinvite) to no avail. Now I have stopped getting messages from other 2 BB contacts and am wondering if they have suddenly stopped working also.
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Nov 13, 2011
I have been unable to communicate with one of my old contact since the worldwide blackberry contact a couple of weeks ago . So we decided to delete each other and add each other again. That did not work because whenever I send her invites, she never gets them . However, I get hers but when I hit accept it pushes her to 'pending' .This situation is weird and really frustrating.
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May 23, 2010
The problem I am facing is that I added my dad at BBM (he is in malaysia i'm in the UK), we can see each other's contact at bbm, but we can't communicate. I can receive his voice notes and everything. I can send him a message too, BUT with a tick next to my messages but without R or D, he claims that he didnt receive any of them.
I tried battery pull, deleting and adding contact (took a while as it takes time for the friend request to be accepted/ add to friend list) and ... googling and i ran out of ideas.
Is it a problem with my blackberry 9700 white or my dad's? or his carrier?
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Oct 14, 2011
i'm currently using bb storm 9530 and got desktop manager installed in my laptop (running vista) as well as my desktop computer (windows xp), i find it strange that both my computers can't communicate with my bb despite setting off my firewall and anti-virus (norton 360). how can i resolve this problem cause i can't run any updates on my bb through usb port?
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Jan 28, 2012
all of sudden i cannot connect with my desktop software usung USB I keep getting "Cannot communicate with connected device". My cable is not damaged
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Jun 18, 2012
I updated the software last week. Syncs with Outlook worked for a few days, now I get this error message. Then "checking for BlackBerry device software updates, please wait" and it hangs.
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Sep 1, 2014
The sync worked fine till yesterday all of a sudden they will not communicate
Info:
iPhone 4S, iOS 7.1.2
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Jan 25, 2012
My Torch 9800 has syced with the desktop and laptop with no problems since I got it in late 2010.A fe days ago the above message appeared and neither desktop nor laptop will synce. As far as I can see all software is up to date.
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Nov 1, 2015
I need s phone thst communicates with my OLD shtuff
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Apr 8, 2012
My wife and I both have IPhone 4. She is overseas I am in US. Can we use FaceTime to communicate without incurring phone charges? Is it like using Skype over wifi?
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May 20, 2012
My Grand Daughter uses Skype, and does not own an iPhone or iTouch. How do I use the FaceTime system to communicate with her Skype?
Info:
iPod touch, iOS 5
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Jun 4, 2010
I recently upgraded to a Bold 9650 with Sprint.I have BES for work, but am using the Internet Browser and can access the internet just fine.I am also able to use Google Maps just fine.When I try to use Blackberry Maps, I just get grey lines (no data downloaded). My GPS appears to work fine, as the app can find satellites and my location it just does not download/draw the maps.When I try a search for either a zip code or a city, I get a message that says "Request to server failed". I have deleted and reinstalled Blackberry Maps without resolution.I have also deleted the Blackberry Maps service book, but that did not resolve the issue either (it reappears after restart, so I assume it has re-downloaded a new service book). I have also contacted my company's IT, and they confirmed that the company does not block Blackberry Maps through the BES. Does anyone have any ideas on how to get my Blackberry Maps to communicate with the server? Could this be an issue with the WiFi or SIM (since Sprint is CDMA)? I have found similar issues online, but none with Sprint and none with a successful resolution.
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Aug 4, 2011
My BlackBerry Desktop Software suddenly interrupts to communicate with my BlackBerry 9800 device. I begin to receive a massage:"BlackBerry Desktop Software cannot communicate with theconnected device"The BB9800 isn't rebooting, has full-charged battery and I havethe latest Desktop Software, but "retry" option doesn't help.I have reinstalled the Desktop Software but it doesn't help as well.I can see both device's and media-card's folders and can work with them, but cannot use any other options of theBlackBerry Desktop Software.
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Nov 9, 2012
I cannot hear callers on handset device and must turn on speaker to communicate.So privacy is compromised whenever I need to talk on the phone, as it will be on speaker mode.
I had tried all the following and nothing works:
- make sure Bluetooth is turned off
- removed battery and put back after 1 ~5 mins
- Do backup, update the latest software and restore
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Dec 5, 2014
I tried switching the firewall **bleep** off but to no avail.
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Dec 6, 2010
The Desktop software comes up with the message: "Blackberry Desktop Software cannot communicate with the connected device." So I cant sync or backup.
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Oct 17, 2012
i've been noticing some problems with my controls on my keyboard. In fact, I was not able to use the red button, de back button, the q,a,w,s and z buttons either. I decided so to restore my blackberry. But, when I was restoring it, my sister unplugged it and since then, I am not able to do anything with it. It loads (where it's written blackberry with a loading bar) and right after, there is a white screen with error 200 on it. Now, when I replug it into my computer, it says : Blackberry desktop software can't communicate with the phone connected. There is no way I can restore it again or do anything.
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Feb 19, 2010
I just bought a BB 8820 unlocked, it's made on Hungary and it shows on the screen a battery with a red line crossed, I know what the symbol means BUT the battery is OK, it's the right model C-X2 and I already tried it on a different phone and it's working fine. PLUS, the desktop manager cannot connect to the device,the application loader neater. I download the 4.2.2 device software and had the VENDOR file erased too, I start running the "loader" from C:Program FilesCommon FilesResearch In MotionAppLoader. and it loads the JVM and system software but when it is initializing the device I get the connection error and that's it. FROZEN AGAIN. The screen with the crossed battery is the only one I'm able to see.I try to replace the USB cable and the soft reset too with no results.What can I do, help me please!
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Jan 20, 2011
I've been using this app for months! That is until two days ago when I updated the OS on my 8530. From then on the podcast app 1.0.0.48 has failed to "communicate with the server" when I try the Explore Podcasts feature, and also no longer notifies me (or downloads) new episodes. I rolled back to the previous version of the OS and the problem still exists.
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Jan 15, 2015
So my turbo is set up nice, but when I decided to add in my google play music account, after entering my email it says it cant communicate with google servers. I tried removing my google account and readding to the phone, but that didnt work either. 2 step verification is not turned on with my account as well.
Apparently all I had to do was click on my email that was on the main screen. Telling it to add an existing probably confused it? But anyways, now Im curious because my google music settings show NO authorized devices. Is my phone not authorized anymore? My old phone was on there, but I deleted it from the list, now no devices are there....I mean, Im listening to music with it, and I can buy songs, so Im confused. Or is it a moot point because I only use a STANDARD account?
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Jul 1, 2010
Its been a while since I posted on here but I woke up this morning to a phone call and while trying to talk to the person on the other end my blackberry kept thinking I was plugging in and unplugging a wired headset making it impossible to communicate. When I actually plugged in my wired headset it worked fine but from then on any calls without the headset have the same issue.
I don't know if it has anything to do with it but I recently updated a ton of system and user apps however the phone was working fine until this morning.I've done a battery pull, blown compressed air into the audio jack itself, I've restored the phone in desktop manager, and I've even taken the phone apart and made sure the contacts for the audio jack weren't obscured but to no avail.Do you think this could be a hardware issue with the jack or is it more likely to be a software issue? I'm thinking hardware considering it works fine with the wired headset in place
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Oct 26, 2011
Since upgrading, CorporateSync can no longer communicate with our MS Exchange email server at work. I am in I.T., and spent the moring with two co-workers troubleshooting this. We moved the phone into a test area with no policies, then turned on and off each policy, testing connectivity results for each one.The only policy preventing the phone from connecting to the server was, "Password Required". The phone can connect to the server only if a password is not required.
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Mar 10, 2011
How to change CONTACT type from PhoneContact to SyncML contact ?
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Jun 6, 2010
I have already upgraded to the new E72 FW 031.023 but I want to upgrade again. Is it fine or will it cause issues ?
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Jan 19, 2014
Since the latest update, my HTC One cannot properly navigate in Google Maps...
The GPS would be able to locate my current location, but once I start navigation, it cannot update my location as I drove/walked...
Tried clearing cache. Didn't work.
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Feb 27, 2012
My C7 has issues with messages. Whenever I send a message it says for example "resend at 7:43" and at 7:43 it will say "resend at 7:46" and so on. I resolved this issue by software formatting but this issue is here again.
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Nov 5, 2012
I've pulled the battery and it will start up, verify the security settings and go into the setup screen. At this point it becomes completely unresponsive. Pulling the battery and leaving it a week sometimes brings it back to life and it works fine for a day or so then it's starts having a mind of it's own again and hangs.As an example yesterday I got it working fine, charged it overnight and set my alarm, this morning at 6.30 the alarm went of and the whole phone was unresponsive I had to pull the battery in the end.
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Jun 7, 2012
I cant put my music on my phone but my ipod its fine ..
Info:
iPhone 4S, iOS 5.1.1
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Jan 9, 2011
I can do everything else but send a pic. Can't figure it out.
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Jun 3, 2012
My BBM isn't working although all the other applications are, I've called my network company and the said the problem is in the BBM itself.
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Jan 20, 2012
I have a C3-00 and recently it stopped receiving any text messages. Didn't try multimedia messages but I'm not getting any text messages. I am sure I don't have memory issues as there is nothing on the phone now. However message sending is fine. I tried hard and soft reset and also updated software via OVI Suite but still its the same. Also calculator application doesn't open. When I select calculator nothing happens.
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