BB Bold :: 9650 How To Get Maps To Communicate With Server
Jun 4, 2010
I recently upgraded to a Bold 9650 with Sprint.I have BES for work, but am using the Internet Browser and can access the internet just fine.I am also able to use Google Maps just fine.When I try to use Blackberry Maps, I just get grey lines (no data downloaded). My GPS appears to work fine, as the app can find satellites and my location it just does not download/draw the maps.When I try a search for either a zip code or a city, I get a message that says "Request to server failed". I have deleted and reinstalled Blackberry Maps without resolution.I have also deleted the Blackberry Maps service book, but that did not resolve the issue either (it reappears after restart, so I assume it has re-downloaded a new service book). I have also contacted my company's IT, and they confirmed that the company does not block Blackberry Maps through the BES. Does anyone have any ideas on how to get my Blackberry Maps to communicate with the server? Could this be an issue with the WiFi or SIM (since Sprint is CDMA)? I have found similar issues online, but none with Sprint and none with a successful resolution.
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Jan 20, 2011
I've been using this app for months! That is until two days ago when I updated the OS on my 8530. From then on the podcast app 1.0.0.48 has failed to "communicate with the server" when I try the Explore Podcasts feature, and also no longer notifies me (or downloads) new episodes. I rolled back to the previous version of the OS and the problem still exists.
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Jul 20, 2010
I just got a new bold and I haven't had any problems except for I get a ton of emails from a server saying it is connecting to my device. it look like this.. network@etp1109.etp.na.blackberry.net
This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.
How do I get this to stop? It is so annoying and happens like 50 times a day.
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Jan 15, 2015
So my turbo is set up nice, but when I decided to add in my google play music account, after entering my email it says it cant communicate with google servers. I tried removing my google account and readding to the phone, but that didnt work either. 2 step verification is not turned on with my account as well.
Apparently all I had to do was click on my email that was on the main screen. Telling it to add an existing probably confused it? But anyways, now Im curious because my google music settings show NO authorized devices. Is my phone not authorized anymore? My old phone was on there, but I deleted it from the list, now no devices are there....I mean, Im listening to music with it, and I can buy songs, so Im confused. Or is it a moot point because I only use a STANDARD account?
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Oct 26, 2011
Since upgrading, CorporateSync can no longer communicate with our MS Exchange email server at work. I am in I.T., and spent the moring with two co-workers troubleshooting this. We moved the phone into a test area with no policies, then turned on and off each policy, testing connectivity results for each one.The only policy preventing the phone from connecting to the server was, "Password Required". The phone can connect to the server only if a password is not required.
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Jun 25, 2010
The maps in my Nokia X6 16gb are gone after i ran an update in which it says will delete the old maps and voices to replace newer ones. Upon completion of the update, when i checked maps that are available in my device,Instead of new updated maps, there is only 1 map left which is Hong Kong and Macau, and i don't live in either one of it. Tried downloading the maps through the Ovi Suite, always got the message "The connection to the Ovi Maps server timed out"
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Jan 28, 2012
all of sudden i cannot connect with my desktop software usung USB I keep getting "Cannot communicate with connected device". My cable is not damaged
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Jun 18, 2012
I updated the software last week. Syncs with Outlook worked for a few days, now I get this error message. Then "checking for BlackBerry device software updates, please wait" and it hangs.
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May 23, 2010
The problem I am facing is that I added my dad at BBM (he is in malaysia i'm in the UK), we can see each other's contact at bbm, but we can't communicate. I can receive his voice notes and everything. I can send him a message too, BUT with a tick next to my messages but without R or D, he claims that he didnt receive any of them.
I tried battery pull, deleting and adding contact (took a while as it takes time for the friend request to be accepted/ add to friend list) and ... googling and i ran out of ideas.
Is it a problem with my blackberry 9700 white or my dad's? or his carrier?
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Jul 22, 2010
*moderator edit*
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May 17, 2010
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
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Dec 6, 2010
The Desktop software comes up with the message: "Blackberry Desktop Software cannot communicate with the connected device." So I cant sync or backup.
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Nov 2, 2012
Model/Carrier/OS: 9650 / Sprint / v5.0.0.983
So my individual email account on our web server recently got messed up. All emails up to a certain date (let's say Sept 2012) were wiped out. My backups are spotty, there's no copies of my emails on the server, nor on any device (all my devices are IMAP'ed to the web server).
My blackberry has a copy of all my emails, but I don't know how to copy them back onto the server. Is there any way I can reconcile it up through IMAP? Or can I export it to Outlook, and then force it there back onto the server?
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Aug 18, 2010
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
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Jul 2, 2010
no matter what settings I use on the 9650 "Memory" settings. I cann't get any computer (Windows 7 or XP Pro) to recognize the device as "mass storage device" so I can access the memory card. There is plenty of items on the card, and I can access them fro mthe decive, but the computer won't "find" it. This is with DM 5.0 and 4.7, on windows XP Pro and Windows 7.
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Feb 5, 2010
This was on the interwebs today:BlackBerry 9650 Tour Visual Voicemail Leaked, Heralds Verizon Release?
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Jul 8, 2010
I purchased the 9650 bold a few weeks ago. I do not do a lot of texting, but when I do, the texts are pretty long. On my old BB I hit the back arrow key and it saved to draft, (i would often have 4-5 texts in draft before I sent all out) If im not mistaken you cant do this on the new 9650?? Do I need to get an application to assist with this? ANy suggestions? Sorry if this is a rookie question but...Im a rookie when it comes to these phones.
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Jun 21, 2010
When I upgraded my 9630 to my new bold 9650 I had a 16gb micro sd card in the 9630. I copied all of the files from my card to my computer, put the 16gb card in my 9650 and formatted the card. I then copied all of the files from my computer back to the sd card and put the card back in the 9650. All seems to be ok, I have my pictures etc. When I go to connect my BB 9650 to my computer I get a message on the BB that says: "Content rights do not match this device. Please insert the media card back to the right device." this only happens if I have the memory option set to "Auto enable mass storage mode storage set to NO" Any ideas?
Thank You
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Jun 8, 2010
Is anyone else having trouble using the "Vibrate in Holster" setting? My 8330 would automatically switch to vibrate when I put it in my holster that has the magnetic closure. My 9650 fits in the same holster but doesn't seem to switch to vibrate even though I have that setting chosen under my sounds profiles.
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Jun 2, 2010
Just wondering if I get a Bold 9650 next week and I back it up with all my apps and settings from my backed up Storm2 9550 file will that happen successfully or should I just reload all apps from scratch?
BTW: I have SocialScope on my Storm2 will it be an easy transfer to my Bold 9650?
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Jul 11, 2010
Anyone else have this problem? I usually sleep with my Bold in bed with me (who doesn't) lol, and have been waken up many times to a sizzling hot phone. like burning up hot. I put it on the nightstand and seems to cool down. but I always slept with my tour laying next to me in bed, and it never got that hot. Please let me know, or test this theory tonight Just want to make sure it is not a bad phone or battery. thanks for your time.
Not being weird its my alarm clock and i don't have a nightstand on my side of the bed and I sure as heck am not leaving it on the nightstand with my wife's bold. mine needs comfort lol. Also i realize this may have been posted before, but i am more looking for 9650 specific threads. and more charging specific threads as well.
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May 17, 2010
Is the keyboard on the 9650 exactly the same as the 9630? Or is it the same as the keyboard on the 9700? The keyboard on the 9700 is much nicer in my opinion to that of the 9630 as its a little wider it seems and keys seem a touch bigger.
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Jul 12, 2010
Since my contract is up on Sunday (for me and my mom anyways, my dads isn't until october, so they are making us pay the early termination fee or go without a phone for 3 months, oh and this is Verizon i'm talking about, but you probably could've guessed that) and I am thinking about either getting a bold 9650 or curve 8530 for Sprint, since Verizon makes you add $30 onto each blackberry(crooks). But I was looking at the features and I would like the Bold but for some reason the cheapest I can find it is $99, while the Bold for Verizon I can find for free. My question is, is the Bold a lot better, enough to spend 100 dollars instead of 50? and why is it that I can find the Verizon bold for free but not for Sprint?
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Jul 27, 2010
I am going to switch to Sprint, coming from AT&T (iPhone 3G) and I'm currently looking to buy a BlackBerry. I will mostly use it for BBM and not necesarily for web browsing. Which is best for me, the Curve 8530 which is free or the Bold which costs $150?
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Jul 4, 2010
Anyone with the new BOLD come from an 8530? Just curious how they compare?
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Apr 26, 2010
URL...video showing from Kevin over at WES of the Bold 9650!
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Jun 28, 2010
I searched but could not find an answer so I apologize if this has been brought up before.I was one of the fortunate group that was able to exchange a defective tour for a brand new in box bold. I was going through the device switch wizard today when I happened to be holding both devices side by side. I noticed that the screen on the bold is significantly more yellow than that of the tour. I have not noticed this issue discussed previously.Do I have a defective unit or is this the standard bold screen? Thanks for any input/info you can give. Sorry for the poor pic below (taken from wife's 8900). Bold on left, tour on right.
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Apr 22, 2010
Then if I click on the Favourites tab I get "Error occurred. Please refresh the panel" in the left-hand panel. No favourites show. If I do refresh I get a brown banner at the top with "Cannot connect to emote server". This has happened after using it once to plan my first trip. Since then this is all I get. I can sync from Nokia 5800XM. I've filled in the Ovi Maps Help - Customer Support but have had no reply or help other than an automated reply. As a consequence it is rather difficult to plan any routes and use any favourites on the phone. Its possible but not as easy as on-line
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Jun 25, 2010
Is there some general known issue presently with the maps server? Yesterday, I hardly got anything loaded because the connection was dropped every now and then. Today, I can not get any map downloading properly started. I'd really need to get maps of Italy installed soon.I'm using the lastest Ovi Suite (downloaded and installed yesterday) and N95 8GB. I can get the country list to Ovi Suite application, but when starting the actual download, there is always just "Connection time out, The connection to the Ovi Maps server timed out, Try again".So, is it just me or is there something somebody should fix on server side?
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Jun 24, 2010
I've been having a lot of problems downloading individual country maps using the Ovi Suite. Occasionally it works, but 95% of the time, the download seems to start ("Preparing") but after a few minutes, I get the following error message: "Connection timeout
The connection to the Ovi Maps server timed out.Try again."
System: Windows 7, Nokia Ovi Suite 2.2.0.241. My internet connection is fine.
Phone: E52, Ovi Maps v. 3.03
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