BB Desktop Software :: Unable To Update Device Software?
Aug 10, 2010
I just got the Blackberry Bold 9000 today. When trying to update the device software via the BlackBerry Desktop Manager. I received this error message. "The device does not have enough space for your selections. Select fewer applications." Desktop Manager shows that I've 0KB amount of space on my phone. I am currently using BlackBerry Desktop Manager v5.0.1.37. The free space on my phone s 29084828 Bytes. My BlackBerry's version is 5.0.0.592. I cannot update or delete software using BlackBerry Desktop Manager. I've also noticed a similar thread that has the same problem as me but there wasn't any solutions provided. Anybody? Update #1: Here's the error screenshot of the Blackberry Desktop Manager.
View 4 Replies
ADVERTISEMENT
May 22, 2010
Actually I have a limited internet package in my blackberry device which not give me a chance to update my bb Msgr directly through web..and I am asking if I could do it through desktop manager?
View 5 Replies
View Related
Apr 15, 2010
Am using a Bold 9700 os v5.0.0.344 with DM v5.0.1.18 (Aug 21, 2009) on my notebook running vista 32bit When I click on the IP icon on the DM, I get this error message below: "Unable to detect configured Blackberry IP modem device. Please verify your desktop installation is configured correctly and restart the desktop." Tried installing and uninstalling many many times but to no avail. Can anyone out there shed some light?
View 5 Replies
View Related
Jan 5, 2010
I just got this Blackberry on Dec 31, '09.I installed the DM software from the CD and now I was going to attempt to synchronize my phone with the desktop for the first time.When I plugged the phone in to the PC, it immediately said there were updates available and I just kept hitting Next until it apparently started the 12-step update process.Now my PC has been sitting at the download step (Step 3 of 12) downloading the same module for over 30 minutes now.
View 2 Replies
View Related
Nov 13, 2012
I have bb 9380 curve which has 7.0 OS, i want to update it to 7.1. I have downloaded 7.1 device software and installed it in PC but when i try to update this through Desktop Manager it shows me " There is no update available for your divice" ...how can i update?
View 3 Replies
View Related
Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
View 4 Replies
View Related
Jul 20, 2012
i am using att branded unlocked 9810 on t mobile. recently i updated it to 9810jAllLang_PBr7.1.0_rel998_PL5.1.0.230_A7.1.0.284. it worked fine for a hour after that i uninstalled one of the app from my BlackBerry Desktop Software the phone restarted and since then it is stuck on att welcome screen i pressed the phone button and i can see my contacts even make and receive calls switch between 5 default application but the phone wont go home screen. also i am unable to connect to my desktop manager.
View 1 Replies
View Related
Jul 6, 2010
I have many troubles with updating my n97 (Product code 0576503) from v21 to v22.i have try Ovi Suite v2.2.0.241 but after preparing to install i got message ( installation failed - the connection to device was lost.....)
and in NSU v2.5.2 i got (no software available for your device - Please not that your mobile service provider, operator or carrier may not have approved the latest nokia device firmware available........)And on FOTA after downloading and restarting i got (This update is not compatible with your device)
View 9 Replies
View Related
May 22, 2010
Some bacis information:
Device: Bold 9700 v5.0.0.593
Device PIN: 2228EE7B
PC OS: Windows Vista Home Basic 32bit SP2
Desktop Manager Version: 5.0.1.18 (installed from CD)
Installation of the DM went through fine. When it is started up, the following message is displayed:
"Before you begin, verify that your current Blackberry device is connected to your computer."
When I connect the device to the computer via USB cable, DM is forced to close.
View 8 Replies
View Related
May 6, 2010
I just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:
"Desktop organizer data was not imported successfully. Errors occurred during the process"
I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.
Desktop Manager 5.01.37
Palm Desktop 4.1.4
View 4 Replies
View Related
Feb 21, 2012
My Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself
View 9 Replies
View Related
Feb 4, 2010
I type in my password which I know to be correct, or I'd have been locked out of it a long time ago, and it just keeps popping up. I can't back up my device or anything with the PC. What gives? Is it looking for a different password?
View 4 Replies
View Related
Apr 23, 2010
I switched data from my old device Storm 9500 to my new device BB bold 9700 using the newest BB desktop manager. After data got switched I got a small popup asking me do i want to delete data from my old blackberry.... I said yes (why not)... So my new bold 9700 got wiped ?! somehow.
After i used the auto backup file created which had data from the Storm device to "restore" data to bold 9700 once again it just got the ipd backup file which had loads of messages..... overwritten and i lost the data from the Storm entirely. Can i get it back anyhow. I tried some undelete software... but no luck so far... appart from recovering a few images...
View 8 Replies
View Related
Sep 6, 2010
I'm in the middle of the latest software update using my PC based laptop. I'm at the restore stage and now it's stalled with a message saying "Device Encryption is Turned On. Your Blackberry Device is currently locked. To continue unlock your device". I've turned off encryption on the device, but the latop is frozen on the error message and I can't seem to move to any other screen in the update mode. Anyway able to offer a solution?
View 6 Replies
View Related
Nov 9, 2011
what if i disconnect the BlackBerry smartphone from the computer when updating device software using desktop software?
View 1 Replies
View Related
May 6, 2011
Does anyone know if the Goog is working on a permanent way to identify the browser on a Xoom as a desktop device and not a mobile device?
View 4 Replies
View Related
Jun 7, 2012
I have been trying to update my phone over 4 hours already. and now it is completely dead
Info:
iPhone 4, iOS 5.1.1
View 1 Replies
View Related
May 20, 2010
I'm having a problem when trying to update my Nokia 5230 using the Nokia Suite.Please note; my phone is plugged in, there is an update for my phone as the last time it was updated was when it made manufactured (nov 09). The USB mode is on 'PC suite'. I have downloaded all the latest versions of the Nokia Suite.
When I click 'Update Phone Software", it takes me to the updater. When it comes to the 'Searching for a connected device', it hands for about 1-2 minutes, then says "Unable to find device".
View 7 Replies
View Related
Dec 10, 2010
I having problem to update Sony Ericsson Xperia x10 to 2.1, when it comes to the point to unplugging USB, and then holding the back button/plug in USB, it just doesn't do anything for me., but after a while, the phone just restarts and nothing happened.
View 3 Replies
View Related
May 26, 2010
I just loaded up the Desktop Manager from Blackberry's website but when I click on the icon to start it I get the attached message. I also loaded the software from the CD in the box with the same result.I can't do anything from here. Saving the file Desktop doesn't fix it. If I click on Find I get a message saying the filetype htmlfile is not found.
View 13 Replies
View Related
Jun 7, 2010
I've being trying to update my device software but it's impossible, not even downloading the archive from the web.
Everytime I plug in my phone and open the blackberry manager to do whaterver it gives me the message that I haven't installed the Blackberry Device Manager . I updated my desktop manager to version 5.0, and I tried to update my device software and it says that I don't have any updates, after that I have deleted the files device.xml and vendor.xml but again when I plugged in my phone it comes the message that the Blackberry Device Manager is not installed. I've uninstalled the desktop manager and it let me use once but again no update for my phone software and then again the same message that i haven't installed the Blackberry Device Manager
My carrier company here in Ecuador wont help me cause I bought the phone in the USA, but anyways I have friends that have the same problem as and they have bought in Ecuador to Movistar (my carrier) the same phone and the update to 5.0 doesn't work.
View 12 Replies
View Related
Jul 3, 2010
I am a new user of BlackBerry so I start to use Curve 8520 version 4.6.1.314 Platform 4.2.0.135 with PIN 22519E9E. I am located in the Philippines and my Service provider is Globe Telecom. My problem is I am unable to update my Device to 5.0. I tried first using the desktop software and I am getting a message That my device has the latest software. Then I tried using the web update and This time I am getting a connection error message and finally I also tried the other Option which is downloading the device sofware supported by my service provider I saw three options and downloaded them all then installed in my PC (two v4.6 and one 5.0). Then I launch my desktop sofware but this time I got an option to update my device 4.6. What I want is to upgrade it to 5.0 so I tried again via webupdate but I am also getting The option to update it to 4.6. I tried to delete the two 4.6 version folder in share folder Research in Motion folder locate in Program file folder/Common file/research in motion/shared Then tried to update again via deskstop and web but I got the same result on my first attempt To update my device..I really need someone to help me with my problem. I am unable to Install facebook 1.6 and unable to sign in to YNM applicatio that is why I wanted To update my device to 5.0.
View 16 Replies
View Related
Apr 12, 2010
I read allot of posts and tried allot of solutions but untill now none worked for me
i use windows 7 ultimatie 64 bit, installed the ovi suite and the nokia software updater.
then why i try to update the device software it says the phone is not connected, when i then reconnect the phone i can press continue but immediatly after that its says its not connected again. even though the ovi store has it still connected and i can browse the phone from the pc aswell.. I tried different usb ports, i tried it on an win xp machine ( with same results ).
Currently my n97 had software version 1.2 i believe, when i use the phone itself to update it says no updates available.. i dont know whats wrong, because other then the update everything works normal.
View 3 Replies
View Related
Mar 31, 2010
I received a notification that I needed to update the Desktop software to v5.0.1 2010-03-25 and so downloaded the 250MB file. When I clicked on install, after a few seconds I received the message "There was an error installing updates. Click here to see the updates that have not been installed". This download process has happened a couple of times. I have tried and tried to run the installation, but keep getting the same message.
I then checked the version of my BB Desktop software and found that it was 5.0.1.18 [Aug 21 2009]. The update notification is therefore for a newer version, or so it seems. Can anyone help with reasons why it wont install, or give me some pointers how to get round whatever is preventing the installation. I don't want to have to keep downloading 250 mb files every night if I can help it.
View 5 Replies
View Related
May 9, 2012
Currently still unable to update device product cod: 059M539. I'm not alone a number of other users with same product code reporting this issue with same product code:Lumia 800 Update Thread (Bottom of page 14 and 15)It's a non-carrier varient (Sim free) so no operator to approve update.Nokias own website lists the update as available for this product code in the UK:Nokia Lumia Update Page But still unable to download for a long while now - This update has been out ages. No luck with e-mail support - They keep saying it depends on country/product code (Which I checked on the website!) and send stock replies which is frustrating. Please can we get a proper response on this or someone to check it out/diagnose the problem.I'm stuck on 1600.2475.7720.11414 and Nokias website says 1600.2487.8107.12070 should be available for my device. I've tried updating via Zune on PC and Windows Phone 7 connector on Mac but it always says its up-to-date despite the fact it clearly isn't.
View 19 Replies
View Related
Jul 1, 2011
I have downloaded the BB Desktop Manager.I plug in my Bold but the Desktop Manager does not "see" that there is a device plugged in.I've checked the cord, the USB ports. All are in working order.So I am unable to do synch my Outlook.
View 3 Replies
View Related
Sep 8, 2011
I can't get my device software to work with my desktop, my application shows that I am missing the operating software how do I repair this
View 1 Replies
View Related
Jul 1, 2010
The newest software upgrade is giving me fits - in addition to losing some of my favorite apps (BrickBreaker, we hardly knew ye), every time I connect my device to the PC to synch, my device automatically reboots. This is time consuming and annoying.
View 7 Replies
View Related
Sep 3, 2011
My PC sees my Blackberry plugged in, but the Device Manager tells me to Connect, and I can't sync my contacts, etc.
View 1 Replies
View Related
Jul 19, 2011
after updating my torch, the red light wont stop blinking. blinks twice.. stops and on and on.whenever i would plug my torch to the computer it gives me this message :"The BlackBerry® Desktop Software cannot connect with this device.If this device is rebooting or has a dead battery, click Retry to attempt to reconnect once the device reboots.If clicking Retry doesn't connect the device, or the device isn't rebooting with a charged battery, you might need to update your BlackBerry® Device Software to correct the problem.You can also click Cancel to stop trying to connect your device with the BlackBerry Desktop Software. To try again, you'll need to disconnect and reconnect your device with your USB cable."then whenever i click update > blackberry 6.0 (which is recommended), it would stop at "Loading OS" and quits by itself.
View 1 Replies
View Related
Apr 10, 2011
I have got Curve 9300 with OS v5.0.0.977. I am unable to receive anything using Bluetooth from the paired device but sending anything to other device is OK.
View 1 Replies
View Related
