BB Curve :: BBM And Email Only Work With WiFi?
Jun 20, 2011
My BBM and email are only working when I'm connected to a wi-fi network. Once I'm out in the real world, just on the network I can't send BBM, send emails, check-in on Facebook, or connect to App World.
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Jun 15, 2010
Prior to the gingerbread update I had my personal email adds set up (Tiscali.co.uk) Now after the update it doesn't work. It takes the incoming settings but not the outgoing settings.Also previously I could use my WIFI and now it just has a yellow warning triangle on top of the witrelssssignall saying "Limited Connectivity".
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Nov 5, 2015
So, when I am on my works wifi no emails will come through from my exchange account which is put through gmail. However, I took it off wifi and they came right through for some reason. I was on a Nexus 6 up until a few days ago and I didn't have any issues when connected to wifi.
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Dec 28, 2010
I have just sync my new torch from my old bold. All info transfered perfectly including my 2 email accounts.
I have the misfortune of living in a 2G only area on remote Island. SMS, phone calls and wifi only. I had my old Bold working through wifi hot spots onto my gmail account and it was sending and receiving emails just fine but the torch just keeps saying 'activation failed. A service connection is unavailable' each time I try to activate the account.
Seems as though it wont work through wifi, i can surf the net with no problems
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Apr 28, 2010
I used a Storm for the last 30 days, and had 3 distinct and separate icons:
Messages - catchall for everything
Desktop email icon
2nd/personal email icon
However, I switched back to the Curve (8530) because of the keyboard, and now I don't have a primary desktop email icon. The only way to view work email is to use the messages icon where everything else goes as well. Is there any way to create or separate the two email accounts so I can view the work email separately?
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Dec 30, 2014
i have a problem with my galaxy S5 ATT. so im using Netgear wireless n-150 router WNR 1000,its updated,but the problem was before the update and after the update it is the same. i'm using yahoo,gmail and comcast emails.i was able to setup yahoo email without any problems,i can send and receive emails from my phone when connected to wifi and without wifi. but i wasnt able to add to that stock email app my gmail account and comcast while i was connected to my wifi.it gave me error that it wasnt able to connect to the server to verify information.
So I tried to set it up on the mobile network and there was no problem. so now when i connected to wifi in my house i cant receive emails or send them using gmail and comcast email,yahoo account is working fine. i checked all the settings,i reset the router,still nothing.the funny part is if i download gmail app it is working without any problems.and if i connect to any other wireless router,all 3 emails work. also when i connect to my wifi, I'm getting internet and i'm able to open pages without any problems. So it should be some settings in the router probably ...
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Oct 29, 2011
how can i switch Work email to personal email? Every time i save number in my contact there is always a word (work) after the given name.
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Apr 29, 2011
i have tried to set up my WIFI and when it scans it will find my network but i dont know how to put the pin into the router or the other way is to enter the pin but it doesnt have a option to enter a WPS pin
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Jun 1, 2012
I have had my blackberry for the past year and I always use my wifi connection at home when my free Internet runs out, it has always worked perfectly. But today, for no reason it isn't working? I have restarted my phone, taking out the battery, tried anything I could think of and it's still not working.
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Jul 5, 2012
I unlocked my BlackBerry from Rogers and used my SIM from Virgin. My phone works great but I am unable to send picture messages and turn on my wifi. how I can get these to work?
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Apr 30, 2011
With my Curve 9300 I can connect to a wifi router through wifi options but when I try to open a webpage it does not work, not even my google talk works. I have also installed Opera but no luck.
Phone does not display a four square symbols which confirms that wifi is connected and activated.
While checking the Wifi option it says it is connected and profile selected.
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Apr 14, 2011
Can't use BBM or Facebook with WIFI but some other apps work. What can the problem be. The phone says my router name at the top.I also pay for the data plan.
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Jul 4, 2011
my curve 9300 won't connect to my home wifi. I've tried every method possible, to no avail. I went to the telus store to ask about it, and a lady who clearly had no idea what she was talking about told me the curve is "just not powerful or high-end enough". I know someone who has a bold 9700 and it connected without a flaw to my home wifi.
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Nov 29, 2011
the wifi says its connected to my home hub but when i try to browse it says the radio is not on?I have tried to do a battery re-boot and the same message comes up?
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Sep 27, 2012
My dad had this blackberry (9300) and the wifi didnt work from the start and the he gave the phone to me because he got a new one from his contract, and all this time i was trying to figure out how to turn on the wifi, because when i press the wifi button , it loads for a few seconds and then it turns off, when i press the white box a gray/white tick appears and then it turns back into white box. also when i try to run from the "setup" it sais "the WiFI is radio is off" and "unable to turn WIFI on,"
it did not work from the start, my sister has the same phone (because she got it from our mum) it works fine for her.
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Oct 26, 2012
The wifi on my blackberry curve 8520 doesn't work any more. It says it's connected, but I can't go online. I have send it to t-mobile, they send it to blackberry , multiple times, but they can't fix it. Now they say that blackberry blocked wifi and you can only go online when you pay for it. Is this true??
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Aug 22, 2012
my blackberry curve 8520 is connected to my home wifi , it shows that i am connected but wehn i go on the internet it does not work!
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Sep 6, 2010
I need to reset my email on my blackberry so I followed the directions: go to setup>email accounts>BUT THAT IS WHERE IT ENDS! I can't open the file, sometimes I can and I click internet email up but it just brings me to the pervious page. This is really annoying! Blackberry is usually great but I am considering leaving the company because this phone sucks!
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Aug 21, 2012
I am using a Blackberry Curve 8520 phone. I can send-receive phone calls, i can send-receive SMS messages and I can surf the internet.However, I cannot find an option to configure the Email I only get the option of The Blackberry Enterprise Office setup. My provider is in Spain and is called www.HITSMOBILE.ES.I contacted them and they said it was an issue with Blackberry not them!I cannot configure the email setup, that i can receive Blackberry Update email messages only!
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Apr 19, 2012
I have had a lot of phone issues the past few days . I had to reset the phone and finnally got it to work. Now when i go back and try to set up my email it wont work. I go to set up and when i cluck on email nothing happens.All other options worl. BBM, Wifi, ect...
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Oct 22, 2012
I resored a previously saved back up into my phone, now my email addresses will not work. even the link to setup the email address says no email addres available.
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May 23, 2012
I am trying to set up my work email onto my bb but I am having issues with activation. Can't acquire service connection. I am a first time bb user.
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Feb 18, 2011
Since I mistakenly wiped my phone a week ago I cannot set up my email accounts again.I seem to remember having to use a blackberry address and then got to key up my live mail account but now i cant seem to do it. THe email account icon doesnt lead anywhere in the setup icon.
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Apr 28, 2011
I have a Curve 8310. I have had it for 2.5 years and have been receiving home, work, and Blackberry email accounts on my device without problems until now. Recently at work, they changed our email server. I have tried several times to set up my device to receive work emails both on the device or on my provider's website (AT&T), with no luck. I double, triple, and quad checked all email addresses, passwords, usernames, server names, etc. But I can't link the work email in. Our IT guy is stumped too.
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Sep 4, 2011
i can send email but cant receive them i used to be able to!
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Jun 23, 2011
I have a black berry curve and my new work email is <Personal Content Removed> and it will not sync for me to get emails on my blackberry. I tried using the enterprise and the internet options and does not work. When I use the enterprise I do get an immediate email from blackberry but nothing ever synchs. When I try using the internet option is just says it is invalid.
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Aug 30, 2012
I purchased a new BB curve 9360 & every time I reboot it my emails & browser do not work, my emails stay blank & my browser is not accessible. The only way to fix this problem is to reset my phone software, once I do this it all works again. Why my phone keeps doing this as I'm sick of resetting the software every time?
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Jun 13, 2011
I seem to be having the same problem as others with the email setup application.
When I updated my Blackberry to the new OS6, I went to my email setup and it said "looking for updates" It finds a new update from my already installed email setup app 6.0.0 to the new 6.11.0419.0755.
When I click "download" it says replace existing version? I click "yes"
The it says: "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by email setup application. If you proceed, "email setup application" may cease to function properly. proceed?
If I click "yes proceed" it crashes my blackberry and it will not reboot and I have to do a complete hard reboot, wipe the device and reload everything from my backup on blackberry desktop.
If I click "no" not to proceed, I cannot open the email setup application.
I have tried downgrading to version 5 of the OS, I have rebooted with a battery pull, crashed my blackberry twice and spent hours reloading all my applications and systems. I am at the end of my rope, and I don't know what else to do?!
If there was a way to turn off the automatic search for updates on my device under the setup and email settings, i think I would be able to set it up in the older version 6.0.0
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Feb 9, 2011
attempting to setup my email on my replacement Curve 8520 after the track pad ceased working.Problem is, I only get one option: "I want to use a work email account with a BlackBerry Enterprise Server"This being my third Curve 8520 in less than two years, the first two rebelling with track pad failures, Android's sounding better and better.
OS: V5.0.0.900 bundle 1626 platform 5.2.0.96
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Jul 8, 2010
I have tried several times to set up my wife's work email to her bb. It is an outlook account and she works for the school system in our town.
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Jan 13, 2010
When I did the email set up wizard, I thought my phone would only be for personal do didn't choose the enterprise email server option. Now I need to add my work email account which is through Outlook and cannot do so properly. What steps do I need to do in order to get this email set-up or to be able to change my email settings to have both an hotmail and outlook account set-up?I have a Blackberry Curve 8330
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