BB Curve :: 8310 Can't Add Work Email From Server
Apr 28, 2011
I have a Curve 8310. I have had it for 2.5 years and have been receiving home, work, and Blackberry email accounts on my device without problems until now. Recently at work, they changed our email server. I have tried several times to set up my device to receive work emails both on the device or on my provider's website (AT&T), with no luck. I double, triple, and quad checked all email addresses, passwords, usernames, server names, etc. But I can't link the work email in. Our IT guy is stumped too.
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Sep 11, 2012
Just bought 8310 unlocked vodaphone and put my contract vodaphone sim in. I cant get my email sorted as it looking for enterprise activation password.
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Jan 6, 2010
I have several email folders on my blackberry. When I recieve an email it only shows up on the "messages" folder.My previous BB would show the new mail indicator in both "Messages" folder and the specific email folder it belonged in. If I go to the specific folder, the email is inside, it just will not alert me to this folder.Hope this makes sense.Currently I have 4 specific email folders, a text folder, and a messages folder.
How can I fix this? I have an 8310 that was just replaced by another 8310 thru insurance coverage.
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Oct 26, 2011
Since upgrading, CorporateSync can no longer communicate with our MS Exchange email server at work. I am in I.T., and spent the moring with two co-workers troubleshooting this. We moved the phone into a test area with no policies, then turned on and off each policy, testing connectivity results for each one.The only policy preventing the phone from connecting to the server was, "Password Required". The phone can connect to the server only if a password is not required.
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May 23, 2011
As above, the screen to allow me to input my own existing e-mail does not appear on the set-up wizard.
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Jul 30, 2011
I recently got my bb 9300 on a 29 BYO plan with optus.When I attempt to set up my mail account the only option i get from the set up wizard is "I want to use a work email account with a Blackberry Enterprise Server". get the other option which allows me to add my gmail accounts?
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Aug 3, 2010
I updated my 8530 operating system to 5.0.0.734 a couple of days ago. Today I noticed that I had not been receiving email since the update. When I try to use the email connection, I get "Your device had a problem connecting to the server." Is the server down, or have I caused a problem on my BB by updating the operating system?
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Mar 29, 2011
My university is switching its email from its original server [URL] to gmail. Our emails are still all staying the same [URL] we just access them through google now instead. The problem is I can't figure out how to get them on my phone anymore. I've tried deleting my old email address and then adding it again using the gmail option but my phone still recognizes this address at the old server?
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Aug 17, 2012
My phone is driving me mad, suddenly its stopped collecting my emails, i have tried pulling it apart etc and when i try to go to email setup it says that it cannot connect and the next message says "your device had a problem connecting to the server"
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Aug 3, 2010
I updated my 8530 operating system to 5.0.0.734 a couple of days ago. Today I noticed that I had not been receiving email since the update. When I try to use the email connection, I get "Your device had a problem connecting to the server."Is the server down, or have I caused a problem on my BB by updating the operating system?
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Nov 6, 2012
I have jut received the blackberry 8520 from my mum who security wiped the phone just before I received it, now when I go to set up an email account only the enterprise server option is mad available and I am looking for the phone to be personal Internet aolution how do I change this.
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May 8, 2012
I recently had to get a new blackberry curve 8530 through a warranty, and am not able to set up my email because I only have the enterprise server option. I did not have this issue with my old phone, which was the same model, and no changes have been made to my plan.
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Aug 8, 2012
i cant change my email server type from IMAP to POP. currently my curve 9300 is running on OS6.
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Jun 15, 2012
1.I can't connect my BlackBerry9360Curve on the server e-mail.
2. Keyboard light are turned off all the time
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Nov 30, 2012
I want to change my e-mail on my Blackberry, but when I select Email configuration, the following message pops out: "Your device had a problem connecting to the server". I select "retry", but the same message returns, again and again. What should I do to change my e-mail configuration? I am connected to the internet with Blackberry service.
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Jul 22, 2011
Email setup? When I go to the Email Accounts setup page, it explains that I can activate my enterprise account by entering my email address and activation password. I'd be happy to do that, if I had an enterprise account, which I believe (cld. be wrong) is what companies use. I'm just an ordinary user, not using the phone via my company - but I can't see any other option on the setup page. Is there another way I can setup email?
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Apr 28, 2010
I used a Storm for the last 30 days, and had 3 distinct and separate icons:
Messages - catchall for everything
Desktop email icon
2nd/personal email icon
However, I switched back to the Curve (8530) because of the keyboard, and now I don't have a primary desktop email icon. The only way to view work email is to use the messages icon where everything else goes as well. Is there any way to create or separate the two email accounts so I can view the work email separately?
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Oct 29, 2011
how can i switch Work email to personal email? Every time i save number in my contact there is always a word (work) after the given name.
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May 4, 2010
I was given a BB Curve 8310 to attempt a repair. When I attach the USB cable to the BB the system tray does not pop up with a notification that says "found new hardware" like it normally does when you plug a BB in. When the phone boots up it displays error msg " JVM Error 513". I attempted to looking into the device by using "cracmem" and "JL_Cmder" and no data is to be found and thus there is nothing to wipe. I suspect that the device has already been wiped thus the no data. I have pulled the battery from the phone and reinstalled; unplugged the usb cable during the BB boot process and nothing is happening. The DM application loader will not allow me to procede due to computer not recognizing the BB device thus it is not generating the "USB:UNKNOWN".
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Sep 16, 2011
Dropped my BB for the last time...the trackball fell out and some other stuff fell out...not retrieved. Friend gave me her old Curve and I want to switch. Tried just moving the sim card praying my pictures would come up...but they didn't. The address book isn't there either.How do I switch my service and how do I move the info without a track ball?
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Apr 24, 2012
where or how do I get an Enterprise Activation Password from Blackberry Enterprise Server to set up my email?
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Apr 8, 2011
I am using 8310 curve which reboots 10 to 15 times a day, it doesn't reboot in standby mode or while plugged in PC through USB, but if I use it randomly as like hearing music or making a call or texting anyone it reboots,
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Sep 30, 2011
It is rather unfortunate. My Curve 8310 keeps going off and never gets to finish booting. It comes on, shows the hourglass image and in less that few seconds, the screen goes black, the red led light comes on and starts booting all over. This cycle continued until the battery gets fully drained.
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Nov 8, 2012
i want to upgrade my os because its 4.5?
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Jun 21, 2011
I use blackberry 8310, my usb port is broken. can i update using bluetooth port
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Nov 11, 2011
What prepaid carriers will my ATT 8310 (unlocked) work with. US 75148 zip, Booste, straight talk, virgin mobile,T-mobile and tracfone.... i think that is my only chooses... Wanting to stay around $50 a month and no contract and would like unlimited talk, messaging and data....
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Sep 6, 2010
I need to reset my email on my blackberry so I followed the directions: go to setup>email accounts>BUT THAT IS WHERE IT ENDS! I can't open the file, sometimes I can and I click internet email up but it just brings me to the pervious page. This is really annoying! Blackberry is usually great but I am considering leaving the company because this phone sucks!
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Jul 17, 2011
I am a new owner to a x8 (android 2.1), after 10 happy years with Nokia. Unfortuantely I have run into some issues and her is one:
The embedded email app are deleting mails on my mail server, when I delete them in my phone. I am used to have a copy left on the mail server to be fetched when coming back to the office. I do not find any options in my x8 so I have a copy left on my server.
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Feb 25, 2010
I have the BB curve 8310 and my wife just purchased an Apple Iphone 3G, can the two IM one another or does she to download a certain app?
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Jan 22, 2010
I just bought a used 8310 from a bidding website, and the problem ive got is the phone is usable as long as not much is being done on it, but when you start using apps like fb, msn, bbm and others(not at once) somehow the phone shuts down itself without any warning, and it cant be turned on unless its plugged to electricity or battery is removed and replaced, only to be shut down in short time after its turned on, for it to be somehow usable for some time more it must be charged for a few. I checked the status option and its got plenty free space(24mb) ive spent countless hours researching for the same problem online, and many say its the OS, but ive downgraded it, then ugraded it, rebooted it, master rebooted it, done everything to it but technically nothing works(after OS upgrade it worked perfectly with apps for around 3 hours). Oh and i forgot to say battery compsuption seems quite high, after its done charging its at 100%, then use msn and fb for around and hour and goes down to 80% couple of shut downs and turn ons after its at 5%. So, anyone has an idea what the problem might be? I dont want to buy a new battery to later find out its the phone that its deffective, and if its deffective anyone had any luck repairing it? the phone works perfectly while plugged in to an outlet or pc, it does not shut itself off at all.
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May 17, 2010
I've got a BBCurve8310 and use the MSN a lot from it.Since yesterday, i've been missing a lot of messages, i mean, if i send one, people receive, but i don't.Sometimes I receive one or two messages, but the person has sent me more then this.I've already reinstalled the MSN but it still like that.
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