BB Curve :: Attachments Not Being Forwarded?
Sep 21, 2012
I have a user who has 8520 and when she tries to forward emails with attachments or forward text messages to some email address, they are not getting forwarded (not even with simple TXT file attached). Emails are received by recipients, but without attachments. what might cause this or am I missing some crucial unticked setting on BES?
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Aug 25, 2012
Blackberry Support team,I have a Blackberry 9300 phone model.
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Jan 5, 2012
A client of mine has 6 curve 9300s. The issue is when they are sent emails from macs containing PDFs. There appears to be no attachment. The issue is not the size of the PDF (tried very small PDF). Its not the mac itself. (i know the issues of HTML email/plain text/rtf). If it is sent from outlook for PC, it is fine. 2 handsets (same OS version - the latest orange UK version), getting an email sent from the same mac, to email accounts on the same external host at the same domain. 1 works, 1 doesnt. The recipients use the same version of Mac mail and both see it fine on their mac. If i go into messages options, then the one that fails has the sub choice of Email Account Management, this doesnt exist on the one that works. Yet its the same version of software! The one that works now, didnt work yesterday until i upgraded to the latest OS version. That didnt fix it for the other one. I just want emails sent from a mac, regardless of format, to get to the blackberry.
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Apr 26, 2011
I have been able to read email attachments before (.pdf, word, .xls) but for some reason,I can no longer receive them. There is an attachment which cannot be opened which is a winmail. dat file.To my knowledge, I have not done anything to stop the attachments opening!I upgraded to Version 5 of the software in the hope that this would resolve the problem, but it did not. I can however open .jpg files.I synchronise with Outlook which is still working normally and I can see the attachments OK in Outlook.
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Sep 27, 2011
When backing up my phone, will it backup emails? if it does, will it save attachments too?
I lost my phone for 2 days and now i got it back, want to know if this info can be backed up and if it can be opened.
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Jan 8, 2010
att bold 9700.uber Noob with BB.Company email is Microsoft exchange "outlook" web based, so I can log into my email with username/password from any basic internet access port. company has BES for BB users and I've got BIS data plan. I'd rather not pay for the higher data plan as I pay my own expenses (including device and mth charges) and I don't have to have real time/instant email access to company mail. I WOULD like my phone to have it receive my comp mail by having my outlook email "forward" it (i've tried that with no success) or by programming my BB to "go check for mail" from that account every so often.
any ideas on how I can get my company "outlook" email to forward to my blackberry email? or even my YahooMail (it notifies me already)
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Apr 26, 2015
I have a non-rooted, Galaxy S5 on AT&T which forwards any phone number not in my contacts to voicemail after one short ring sound. I have Android lollipop version 5.0 but this problems has been happening for months even under Kit Kat version 4.4.4 and 4.4.2.
I checked call rejection, interruptions, blocking, and cannot find the root cause or remediation. I am also using tasker but I cannot find anything enabled there either. AT&T insists they are not doing anything on their end.
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Jun 14, 2012
How do you have your email automatically forwarded from your iphone 4s to another email address?
Info:
iPhone 4S, iOS 5.1
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Jul 6, 2011
Sometimes I forward a meeting request (invite) from my Outlook calendar at work to my POP3 email at home. I do this so I can see the meeting request on my DROID 2.
How do I accept that meeting request and add it to my DROID 2 calendar?
[code]...
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Sep 27, 2011
here is not able to open picture attachments in email?
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Aug 15, 2012
So I have BIS enabled for my BB Curve 8900 and an email account set up on it. The email works fine, I receive emails and I can send email messages from my BB. However, I noticed today that I do not receive emails on my BB that have attachments larger than 7 MB. I have the same email account set up in my Thunderbird client and everything works fine with it, I do get all these large emails. I contacted my service provider (Orange) and they could not figure this out.
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Jan 5, 2012
A client of mine has 6 curve 9300s. The issue is when they are sent emails from macs containing PDFs. There appears to be no attachment. The issue is not the size of the PDF (tried very small PDF). Its not the mac itself. (i know the issues of HTML email/plain text/rtf). If it is sent from outlook for PC, it is fine. 2 handsets (same OS version - the latest orange UK version), getting an email sent from the same mac, to email accounts on the same external host at the same domain. 1 works, 1 doesnt. The recipients use the same version of Mac mail and both see it fine on their mac. If i go into messages options, then the one that fails has the sub choice of Email Account Management, this doesnt exist on the one that works. Yet its the same version of software! The one that works now, didnt work yesterday until i upgraded to the latest OS version. That didnt fix it for the other one. I just want emails sent from a mac, regardless of format, to get to the blackberry. Is that so hard?
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May 28, 2011
When I try to download attachments, it gives me a message "service book information not found" or when I try to email, it tells me that it will send to draft?
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Nov 1, 2012
I have a brand new BB curve 9320 and it won't download email attachments unless I perform a battery pull. I've done a security wipe, re-installed service books, totally wiped and re-installed the operating software and installed a new Sim, nothing fixes it.
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Mar 3, 2010
I am forwarding a message. before emailing it, i am trying to edit it but cant do anything. how to delete for example some words or the sender of the forwarded message? maybe there is any app able to assist me on this?
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Nov 7, 2014
I have mobile phone Sony Xperia Z3+. When i receive redirected (forwarded) call, on display shows this notice, but only short time. I can't catch this notice because of this short time. Is there a way to show this notice for a longer time, till I accept the call? Maybe with the new update? It's very important to me. Or I need to change the phone.
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Jun 12, 2011
Hi, when i forward an e-mail from my s2 the recipient does not get the forwarded message, they get a message from me, but nothing in the e-mail.
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Jul 24, 2012
My email suddenly has stopped being forwarded to my phone, a feature I think known as data push. In settings, I see that data push is not supported for my email account but I can't understand what happened because all my emails have been forwarding to my phone for a year and then suddenly stopped.
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Jan 17, 2012
Each time I try to send or forward an email, I get this message: "No message services configured. You will only be able to Save Draft."Yet when I check my online services and connections, everything appears to be "On."
Likewise, when I try to open a photo attachment (as I have done many times in the past), I get this message: "More request cannot be completed. Service book information not found."
None of the information I've found under Support addresses these particular issues.
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Jun 30, 2010
I am currently experiencing problems forwarding emails with attachments - If I receive an email with attachments and wish to forward to another email address, the recipient only receives the main body of the email - not the attachments - I can open the attachments on my handset without any problems
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Nov 5, 2012
I just want to know if there is pdf available for my bb curve 8520,because I'm not able to open some attachments that's been send via email. It says I'm opening an attachment that can't be viewed on my device.
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Jun 16, 2010
I just had my phone for over a month and I am having problems sending email. I have contacted sprint via telephone, but they have only caused additional aggravation. Someone from sprint performed a hard reset and could not tell me how to restore my contacts. My fiancé helped me restored my contacts. I can get email, select reply but there is no send option available to send email. It worked a few days ago, but it is not working now. I can send email from my contacts, but not reply to an email I already received. Even when I try to download a document it says, “More request cannot be completed. Service book information not found”. I even tried the service book option I learned on crackberry along with turning it off and on, removing the battery, and deleting my email accounts and adding them again.
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Aug 3, 2010
How can I download email attachments (word files) from my 8520 to my laptop, when my laptop does not have an internet connection but my phone does? I have the software loaded and the cable, but can only see a way to download pictures, music, etc.
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Aug 9, 2010
I have a curve 8520 & ever since I upgraded the to OS 5 I have been unable to open email attachments as the option isn't there. I have found out that the Attachment Service is no longer installed on my handset & when connected to the Desktop Manager it is not in the application list so there is no option to install it. How do I go about installing the attachment service?
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Oct 26, 2013
I tested the call blocking feature today and noticed that it forwarded the call to voice mail. Is there any option somewhere to have it drop the call instead? I had this in my Captivate but not on my S3, had to use the Mr. Number app. Would be nice to have because if I go through the trouble of blocking a number, I don't want them leaving a message either. It's mostly telemarketers that I block and the messages they leave are usually dead air...
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Jan 26, 2016
I run a very small business and I'm occasionally on-site at my customers office most of the time. So whenever i'm out, i divert my office number to my Nexus 6P.
So the issue is that it's quite difficult for me to distinguish between a personal call or if it's a diverted call from my office to my Nexus 6P. Previously on Nokia or certain Samsung phones, there was an 'indicator icon' showing that it was a diverted/forwarded call. This worked for me tremendously.
It's definitely a phone feature and *not* a carrier issue. Have downloaded 3 apps (2 free and 1 paid) from the Play store, but they all do not seem to work. Am on "Pure Nexus" ROM.
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May 19, 2011
I'm having trouble opening .jpg messages I receive by email, I get a message saying, This attachment type cannot be viewed on your device, I restarted the BB but it's still not working, I have OS 6.
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Jan 8, 2012
I used to get pictures when I get a tex. For some reason my DD sent me 8 times the same picture and I can't get the picture now with her tex's. And my hubby also sent a picture with a tex and no picture. All I did was add a new wifi conection... Did I hit a button and turn something off.
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Dec 18, 2013
When I open an email attachment, such as an xls or pdf, I get a message saying the document/item has been stored in my phone's downloads folder. However, said folder does not seem to exist. I have something called Downloads in the app drawer, but those email attachments aren't in there. I frequently need quick access to these items when I'm out and away from my desktop, and I don't want to dig through a bunch of past emails to re-download the attachment.
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Apr 25, 2012
I'm having an issue with Gmail (IMAP) not downloading attachments from myself! (I use Gmail to archive documents, etc). Same issue on my iPhone 4 and iPad 3, both iOS 5.1, using the default mail app with default "Gmail" account (IMAP) set up.They *were* both working fine, then I erased both devices for a clean install. Set up the email accounts again, now none of my own attachments download on either device.When I say not downloading, I see the attachment download box (dashed box with download arrow inside), and on pressing it, the attachment downloads (0 to XX kb), but then the download box just flashes back to showing the file size, and the attachments do not show. I keep pressing the download box but it flashes and nothing happens. Same with .jpg .png .doc .xls .pdf, etc.BEFORE THE FORMAT:All attachments downloaded correctly (as far as I can remember) before I had erased both devices.NOW:
Attachments sent *from* me (...@gmail.com), via Gmail website, to me or anyone else, BEFORE formatting my iPad 3 and iPhone 4, do NOT download. However, if I then forward the email, including attachments, the attachments appear in the outgoing message preview! (so they're not corrupt)Attachments sent *from* me (...@gmail.com), via Gmail website, to me or anyone else, AFTER formatting my iPad 3 and iPhone 4, DO download and correctly appear in the email.Attachments sent *from* me (...@gmail.com), via iPhone/iPad, to me or anyone else, any time BEFORE or AFTER formatting my iPad 3 and iPhone 4, appear correctly.
Attachments sent from anyone else, *to* me (...@gmail.com), always appear correctly.On a friend's iPhone 3G (iOS 4.2.1), adding my gmail account using the default "Gmail" setting (IMAP) works fine - all attachments download and showOn a friend's iPhone 4 (iOS 5.1), adding my gmail account using the default "Gmail" setting (IMAP) replicates my problem - all attachments from me (sent before the format) do not download. (So it's not specific to my own devices!)Gmail Exchange server (m.google.com) works fine:all attachements download and show correctly. Also no problem using Thunderbird IMAP or the Gmail web interface.So it looks like it might be a problem with iOS 5.1, however it all seemed to be working fine before I did the erase/format.and new emails sent from me always appear correctly... actually that might explain why it was working before (as I was always downloading new emails, and not looking at archives).
Info:
iPhone 4, iOS 5.1
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Oct 19, 2010
I just got the BB torch.. and when I try to open a PDF attachment in an email.. I get the following message: "This attachment type cannot be viewed on your device".
From what I've read around on the internet, PDF files in attachments can be viewed through the BlackBerry operating system attachment viewer.
Any ideas on why I can't view them on my phone?
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