BB Bold :: Unable To Register On Carriers BIS Webpage?
Jun 29, 2011
i am trying to register on my carriers BIS webpage, via a browser on a pc.i get the following error,Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service.i can access email settings on the device and configure email, however i prefer to do this via a webpage.in the email settings app on the device, when i press the menu button i dont get the create user account as outlined here blackberry support doc ?my 9780 is on OS 6, and i guess the support doc linked above was written for a previous version of BIS?
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Apr 10, 2012
My iphone keeps changing carriers with auto carriers turned off. It's only just started doing this since the latest software update. I have an orange contract so I'm able to switch between orange and T-mobile on my contract as both companies have merged. The problem is I can only get 3G on one where I live and it keeps changing to the other network that I don't want to choose.
Info:
iPhone 4, iOS 5.1
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Mar 23, 2012
My phone was recently wiped and ever since then,I haven't been able to register my email accounts.
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Jul 6, 2012
Since two days, I am unable to register my professional e-mail. In the configuration, I enter my e-mail adress and enter the password received from Administrator. The message error says: no reply from company server The IT team, cancelled the account and re-create a new one with password and I still have same problem.The opertaor Maroc Telecom couldn't help me; they say I need to provide the password of the company's server; information I can't provide?
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Apr 25, 2012
I have BB bold 9930.downloaded App: Blackberry Travel.Unable to launch. error: unable to register license.This app work on older phone, Blackberry 9650.Now i have World Wide Data plan on my old device and new device (9930).
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Mar 23, 2010
I'm running 5.0.0.314 with Blackberry messenger 5.0.0.57.First of all, when i try and backup my blackberry messenger contacts it says it will send a confirmation email to my email address, but it just stays pending forever. I never recieve the email. (not in junk or deleted) I am however able to recieve emails on my blackberry device whenever my email account does recieve an email.Secondly everyone on my blackberry messenger list doesnt show their display pictures nor does display picture changes on the other end of my contacts.Anyone know how I can fix this or is this an issue?
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Mar 23, 2010
I'm running 5.0.0.314 with Blackberry messenger 5.0.0.57.First of all, when i try and backup my blackberry messenger contacts it says it will send a confirmation email to my email address, but it just stays pending forever. I never recieve the email. (not in junk or deleted) I am however able to recieve emails on my blackberry device whenever my email account does recieve an email.Secondly everyone on my blackberry messenger list doesnt show their display pictures nor does display picture changes on the other end of my contacts.Anyone know how I can fix this or is this an issue?
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Aug 19, 2010
How do i view the full version of a webpage when it automatically redirects me to the mobile version? Example: when I go to www.nascar.com it automatically takes me to m.nascar.com . I read somewhere that there was an option or easy way to do this.
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Jun 14, 2012
I was going on the UFC site all the time on my 4s. Then the other day it just started saying server cannot be found. I can't get it on wifi or my data Internet. Why did it just stop working. I can go on the site on any other device.
Info:
iPhone 4S, iOS 5.1.1
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Apr 15, 2010
I turned off the 3G network and wish to connect to the Internet via the WiFi connection. My WiFi is enabled and has a valid IP address. I can ping the WiFi gateway, I can also ping an external host (google.com which resolves to 74.125.224.134). DNS lookup also works just fine and I can ping various hostnames directly. So, the ICMP packets are traversing the network. In WiFi Diagnostics (Advanced), I see a valid local IP address (192.168.5.190) and gateway (192.168.5.1, which is also the local DNS server / DNS relay agent).So, I want to pull data (web pages, etc.) from the Internet using the WiFi only (with the 3G cell / mobile network disabled). But when I turn off the mobile radio, I get this error: "Cannot visit web page when radio is turned off. Please turn on the radio and try again."
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May 24, 2011
I have frustrating problem. One website I frequent most will not display on my Bold 9700. It just comes out as a bunch (well, a screenfull) of garbage characters.This frustrate me because:- the non mobile version of the site works fine (don't want that, it's become much more graphic intensive of late). It's just the mobile version that won't work.- the mobile site will display properly on a wifi connection. In fact, I've been using this problem to trouble shoot a wifi setup once or twice (this is not a plus)- I've tried the website on three other blackberries, two of them bold 9700's, and they all work.- this is the only website that I've encountered that gives me garbabge. I have no issues otherwise.
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Jul 8, 2012
My aunt had bought me a Blackberry Curve 9300 from Dubai. I'm from the Philippines. And I can't register my Blackberry. I tried to send a registration message thingy but it didn't work.
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Nov 21, 2011
when I try to register one of my BBs on bis.eu.blackberry.com I get an error telling me "that I can't use a computer browser" and "to use the BB to create the account".When I try to register through BB I get another error that sounds like "operation not permitted"I registered an other account, for a different PIN/IMEI just a couple of weeks ago..what's happening?
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Sep 28, 2010
I recently (24th Sept 2010) purchased a Blackberry Curve 8520 on Orange PAYG. The main reason for doing so was the internet and BBM applications.Upon attempting to register with Orange for BIS (£5 per month deducted from your credit - quite good value i though) by ringing through to customer services and asking them to activate it, i was told it would take 24 hours. I've been told this everyday up to now (28th September 2010) and so far it has not been activated. Today however i did feel asif i got somewhere as i recieved a message from Blackberry saying that my handheld had been registered with my network provider. But still nothing is working. My credit has not been deducted, but i do now have "GPRS" in the top right hand of my screen whereas before i had "gprs". I've tried to activate my BIS through the www.blackberry.orange.co.uk website but I just get told..
Cannot create account: This BlackBerry(R) device is not registered with your wireless service provider.Please register this device and verify that the URL of the current web site matchesthe one provided by your wireless service provider.To register:1. In the Application list on your device, click Options, or click Settings Options.2. Click Advanced Options > Host Routing Table.3. Click the Menu key and click Register Now.If the error persists, contact your wireless service provider.Even after going through with the Host Routing Table method and contacting Orange, I am still getting the same message and I am still not able to use the internet (facebook, msn, emails and BBM) on my Curve.
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May 25, 2011
I am in UK now and bought a T mobile SIM in order to use my BBM, all vain it says sim registration failed.However, I have lyca sim which is reading but lyca does not have BB service.
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Jul 4, 2011
I am trying to set up my Blackberry internet service account and have followed the instructions to go to my internet service provider's blackberry internet service website and clicl create new account I have done this, and entered my blackberry information however every time it tells me it's not been registered. I go back to the Host Routing Table and send the registration email but it doesnt solve the problem.
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Jul 4, 2012
Unable to Register Porsche 9981?
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Nov 12, 2011
I have a 9300 and it won't let me register my fsmail.net (orange) email account. Don't really want to open another account as I have had this for years!
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Jun 1, 2012
I changed my phone from iphone to blackberry Curve 9220. I am using Airtel postpaid plan for data. Not, I am able to see edge in blackberry but I guess if it is not caps (EDGE), it means service provider is not registering it.
As checked in various forums, I did follow KB00510- to register a BlackBerry smartphone with the wireless network.
I also tried to follow KB05000 but couldn't becuase I was never able to set any Internet service e-mail account. I also tried following KB02830 - sending the service books for the BlackBerry Internet Service but couldn't because I don't see an option of choosing Internet mail account. When i click setup-> email accounts, it automatically takes me to enterprise account. I also tried doing it from provider's website (url...) but the dialogue box asked me repeat the step of registering at Host routing table, which i already did earlier.
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Jul 2, 2011
I have a BB 9630 Tour Verizon which I am using in India on the Vodafone network.The phone was working fine for the first 10 days or so.I am unable to use the data services on the phone for the past 7 days. I have checked with vodafone and they say that they have checked their systems and as per their system all my services are active.The have asked me to hard re-boot the phone by removing the battery and SIM card. But this has not solved the problem.Then they asked me to go to options -> advanced options -> host routing table ->register now. The screen then shows "Registration message sent". But nothing happens beyond that and I have not received any message from BB that my phone has been registered.
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Aug 23, 2012
I have attempted to register my new Photon Q numerous times, logging out, logging back in, and approaching from several different angles using different "Register" links on different pages, and trying MEID and IMEI.When using MEID HEX the server will check the S/N and reply that my IMEI S/N is in warranty, then several seconds later it will overlay the screen with a complaint from the server:"There was an issue with the serial number you entered or it was blank. Please try again."One can dismiss that complaint and continue with the attempted registration, selecting carrier, MFN, and Primary Device, adding purchase date and clicking submit, but that only take one to abject failure:"There has been an error with your request."Perhaps it is because the Photon Q is so new? Perhaps it is because your registration page has a problem.
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Aug 22, 2010
Is there any way to place an icon on the homescreen which opens directly to a webpage. For example, I don't use the Facebook application due to preferring the mobile web based version but would like to open directly from the homepage if possible without opening the browser and selecting the bookmark.
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Apr 1, 2011
I just got a Blackberry last week and there's no option in the email set up for a personal email address add, only for a business one. how to change this?
Curve 8520
v4.6.1.314
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Dec 16, 2010
It's impossible to register my 8707v on Orange Network. A message appears : "your terminal is already registered on another provider". I bought this BB as used and it comes from SFR network. I tried to call SFR but they are unable to do something.
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Apr 17, 2012
I just bought an unlocked bold 9780 a few days ago but for some reason i can't receive the Register e-mail, I tried with another IM Card but still can't receive it. I tried going to a Blackberry technical service and they told me that the smartphone might be reported by RIM?
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Nov 11, 2012
im abroad working so i've purchased a new vodafone sim card for my blackberry bold 9900 (my normal sim is vodafone). But when i put my new sim into my phone it asks me to log in with my blackberry ID and when i do it is telling me that my password is wrong i've checked and it isnt it says i have 4 more attempts at my password so need to fix the problem quick. It works fine with my old sim card but this happens when i try it with the new one.
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Mar 22, 2012
I have an unlocked Bold 9650 from Verizon which I am using with my Rogers sim card. I cannot get BBM to work and on the service status screen in the manage options menu, it doensn't show my phone number.
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Jan 12, 2012
I have a Bold 9000, bought new and unlocked about 3 years ago. It was working fine with all services like BBM and push email working flawlessly on Idea Cellular. While out of town, my Bold 9000 seemed to run out of battery and wouldn't turn on even after attempting to charge it. It would continue to flash 11110000, where 1 indicates a flash of red LED and 0 meaning LED off. Once home, I had to reload the OS on the device. I have the latest OS5 running of the system. And since the device was security wiped, the settings were set to the defaults. But the handset fails to register and instead of 'EDGE' it shows 'edge' or sometimes 'GSM'. I am however, able to make phone calls and send/receive text messages. So far I have tried the following: 1. Hard reset the device numerous times and after every change of settings, leaving the battery out for 2-10 minutes 2. Ensured that the firewall is off 3. Send registration message from Host Routing Table, which is empty 4. Manually set the APN to 'blackberry.net' in TCP/IP 5. Enabled Data, Data roaming and network is 2G only. I have called up Idea customer care and they ensure that my services are working fine and asked me to only perform the steps listed above. This was confirmed by using my Idea sim card on a friend's Torch 9800. Her handset is successfully registered using my sim card and can use BB services. I tried her Airtel sim card and my Bold still failed to register on that network.
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Sep 25, 2011
I have a big issue.I purchased a BB 9930 from ebay that was confirmed to be unlocked.When I received it there was a SIM-Card (Sprint) inserted and it also had a Sprint logo on the phone... Anyway, I swapped the SIM-Card from my carrier in Switzerland (Europe) and everything looked OK as I was able to make phone calls, use the BB-App and so on. The problem is that I cant go online with browser and I cant use email services. I have sent "Host Routing Services" doesnt work.I have tried to Update Profile/PRL "The profile could not be updated. Please try again later. If problem persists, contact your wireless service provider" I have pulled batt. I have tried to register my BB over the website of my carrier with PIN code and Imei and it denies it because the phone isnt registered with the carrier... and so on tried about a 100 times! Of course I have the Blackberry service option with my carrier.My provider says that the former carrier has to give the BB free for them to register my phone... Does anyone have any idea how to solve this problem?
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Mar 12, 2010
after I restored my blackberry after upgrading my OS I can't seem to get any email or wifi access.My HRT table has absolutly nothing. When I resgister now It doesn't have any respond other than registration sent.
What can I do to get all of my service books and get my email again.Or how can I re-register my hotmail and yahoo mail back into my blackberry?
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Jan 21, 2012
Cannot register an email address for my BB.
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