BB Bold :: Missing Email App After Re-install
Nov 23, 2011
i just re-installed the OS on my bold 9900, and now there is an app missing.previously i had one envelope icon that would show me everything (emails, BBM, text) and another that was specifically for my emails (with a smaller orange envelope in front of it), but that second one has disappeared.
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Oct 18, 2011
I am BB Torch9800 user in Taiwan. There is missing letters problem when I receive English email. But it works fine on Chinese email.
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May 28, 2012
I have tried to chnage a few settings in the process of getting a longer battery life and now I cannot see the "sync email to handheld "or email signatures under email Preferences anymore. Not sure what I chnaged. I only see ënable HTML Email" there now. Not getting any emails delivered under Desktop anymore. Have tried removing the battery and restarting phoen, still no luck. How do I get this back to normal settings?
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Apr 23, 2010
I have the new 9700, its two months old and its a really great phone-brand new btw. but there is no e-mail icons for the aol folder and the yahoo folder? is it missing? i sent the service books-but that didnt work.
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Sep 17, 2010
Trying to setup the personal email but in the Email Setup the only option available for me to select is the "I want to use a work email account with a Blackberry Enterprice Server". The option "I want to create or add an email address" is missing.
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Jul 20, 2011
My email icon (the one associated with an email account added via Blackberry Internet Service) has disappeared after upgrading the Blackberry Device Software via Blackberry Desktop.At the same time after the upgrade Email Setup does no work. Clicking on the setup icon -> email gets the clock timer for 1 second and then nothing.I've now downgraded back to device operating system 6.0 bundle 905 which has made the email setup icon workagain but no email icon has returned.I've requested the service books which have been successful, but no icon. I've removed and reinserted the battery.I can read messages from the general message icon which shows email is getting to the device but I'd prefer the original functionality of a seperate email icon per account appearing in the All Icons section.I think 6.0 bundle 2647 seems a liitle flaxy or something got corrupted at upgrade.
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Sep 25, 2011
whenever i make email, i can not attach more that 1 picture. and worst part is that the option is only for picture and contacts. other option for attaching file is missing.
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Jan 25, 2011
i was navigating with my phone the other day and i think the battery was low. Everything was running very slowely and somehow i accidentally deleted the first mail folder on the start screen. I can't remember what that folder was called but it included all the email addresses that i have plus messages as far as phone messages...it was a sort of summary folder i think. So is there a way to restore it? I didn't see that i was deleting or moving. Just saw the results of the folder not being present anymore.
The other problem that has existed since i have had this phone is that two of the email addresses never show the emails. If i go into the folder it says simply *no messages* and yet there is at the bottom of the screen what you see in the attached image....that there is a message. Plus at the top there is a little notification icon saying the number of unread messages.
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Jan 26, 2010
I started out with the problem that I cannot use internet or receive text/bbm/emails on my phone. I called Bell's tech support, and they had me download the new OS (which I had) and if that didn't work, use the security wipe.So, I did that.Now that my bold 9700 has been reset to the factory settings, I am trying to add my hotmail account back onto it so I can add my bbm contacts. However, when I try to go to the "email set up" my ONLY option is to add a work email account with the BES. Not at all what I want.As a side note, I also noticed that the "wireless update" option is now missing from the options menu. Also, my bb browser goes to the Bell mobile portal instead of the old homepage. Not a major issue, but just noticed the differences.
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Mar 12, 2010
Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.
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Jun 29, 2011
My email settings icon is missing in my Setup Folder. I only have three icons available in my Setup Folder; the icon for Setup Wizard Wi-Fi Settings and Bluetooth Settings. how I can retrieve the email Settings icon on my BB Bold 9700 so I am able to set up my internet email account on my BB?
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Sep 7, 2011
I had an error on my BB 9900 so I had to reinstall the software it did do! Then I installed all my date with Blackberry protect. Now my email is set up and I do receive emails but my icon is not on my phone?
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Aug 19, 2010
Anyone else missing the 'Edit Signature' option under Email Settings on their 9650? I just noticed this afternoon it's not there. I'm running 5.0.0.810 on BES.Not sure how long it has been missing; if it has been gone since June since I switched from my 8330 to this 9650 or if it was when I upgraded from .732 to .810.
Just wanted to check, I'll probably try downgrading back to .732 to see if it brings it back.I've actually only got three options under Email Settings; Enable HTML, Download images and Confirm external image download.
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May 11, 2010
I have 4 Gmail addresses on my BB Bold and the main account is missing the "email name [SYNC]" in the service book (I accidentally deleted it I think). Since I'm having issues with syncing already I figured I need it but I'm not sure. I resent all service books, but this particular one is still missing.
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Jan 5, 2010
I'm not quite sure what Nokia think they're playing at when they create a 'backup and restore' utility. Especially when you 'restore' after doing a soft reset and none of your original apps are there "Great" Now I've had to reinstall 'sports tracker', but it doesn't show up on the phone despite appearing to succeed. Also if I install it again it prompts with "do you wish to reinstall" (this is all through the PC based Ovi application)
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Jan 17, 2010
I got the 8230 back in June 2009, but all of sudden a couple of weeks ago it died. So, Verizon sent me a replacement phone; however, there does not appear to be a web browser on the replacement phone. When I go to advance options and then to applications, I think I see what may be a file for a browser, but regardless, no "globe" icon on the main menu or in any of the folders. How do I find/install the web browser?
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Sep 19, 2011
I have been using my 9900 for 3 months now between 2 countries. It seems there are always problems cropping up whenever I arrive at the other country (SIM Swap). most problems are easily solved with resending Service Books and/or Battery Pull.However my latest problem can't be solved regardless whatever I did.There is no sound whenever a new email gets push to my Phone, also, i only have a "Save Draft" option BUT NOT "Send" option. I can't send mail now.Things I have done.1. Battery Pull2. Re-registering my email (after deleting Service Books and the removing the email from device)3. Called my local provider who claims to resolve the issue but to no avail.
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Jun 21, 2010
I did an upgrade to v5.0.0.680 on my Blackberry 9700 and after that my Standby - Mute button not working also the Email Setup is missing an option to add a personal account it only giving me option to add "Blackberry Enterprise Server."
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Mar 13, 2012
On my Droid Razr Maxx using Corporate Sync with the built-in email client attached to an Exchange 2010 server, when i receive an email that is digitally signed (but not encrypted) any and all attachments do not come with the email. (no paperclip symbol). I receive all other attachments fine when the email is not digitally signed.Using Verizon Wireless as carrier.if the signed email was sent to my Gmail account all attachments appear as normal.
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May 30, 2012
sent an off market file to my phone via bluetooth which did not install because i had not unchecked the 'install off market' applications.after that i now cant find the files location to install it.
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Sep 10, 2010
I updated to Android 2.1 yesterday, but when I tried to set up my email account I just got an error message stating "Unable to open connection to server". how I can get my ntlworid.com email set up.
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Oct 29, 2012
How can I recover the email set up in the setup menu?I only have the setup wizard, the WI-FI set up and the Bluetooth set up.I have already reset to factory defaults without success.My mobile is Curve 8520 with OS V5.0.0.681
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Dec 13, 2011
log-in and electrify electrify missing ssl for e-mail
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Dec 28, 2011
I recently upgraded my OS on my Curve 8520 to Version 5.00 Bundle 1168 and I find that the email app is no longer on the phone. I know my email account is OK as I can see the unread messages on the message icon at the top of the phone showing them arriving but I can not see the app to see them.
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Dec 3, 2011
My Email setup icon missing and in setup wizard has 2 options:work email or skip email setup
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Apr 9, 2011
I have a question on my 9105 pearl
I can't find the setup internet email account setup when I go to option->email account-> it prompts me activated accounts and account activation I can't pick an option to setup an internet email
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Jul 21, 2011
today i configured my Enterprise mail account, then I saw Email settings for signature and everything, but after some time it vanished, only thing I can see is HTML settings and Delivery settings.
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Oct 16, 2012
Missing email folder icon on BBT 9800 - Where did it go?
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Apr 8, 2012
I have an active email which I deleted and then re-activated, I do receive mails but can't seem to find the email shortcurt icon anywhere so than means I can only resd messages when they come in I can't send any mail because I can't access my email, shortcurt icon is missing.
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Jun 26, 2015
My previous phone was an S5 and in the stock email app it had a dropdown menu which included the "Delete All" function. Got the S6, Lollipop 5.1.1, recently and that feature is now missing. Email cannot be deleted off of my work email server so when I added my work email to my phone all 6,000+ emails eventually came in. The only way I've figured to delete them is one at a time. Did I mention I had to return my first S6 for a defective battery and got a replacement? Yes, I've deleted 12,000+ emails individually in the past week.
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Jun 10, 2010
Recently reloaded software to support enterprise activation for a new enterprise. My personal email is being received in the main inbox as well as my enterprise mail.However, I can't seem to get my personal email icon to display (thus I'm not being notified of new messages)
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