BB Bold :: Email Folder Missing From Start Screen?
Jan 25, 2011
i was navigating with my phone the other day and i think the battery was low. Everything was running very slowely and somehow i accidentally deleted the first mail folder on the start screen. I can't remember what that folder was called but it included all the email addresses that i have plus messages as far as phone messages...it was a sort of summary folder i think. So is there a way to restore it? I didn't see that i was deleting or moving. Just saw the results of the folder not being present anymore.
The other problem that has existed since i have had this phone is that two of the email addresses never show the emails. If i go into the folder it says simply *no messages* and yet there is at the bottom of the screen what you see in the attached image....that there is a message. Plus at the top there is a little notification icon saying the number of unread messages.
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Jun 29, 2011
My email settings icon is missing in my Setup Folder. I only have three icons available in my Setup Folder; the icon for Setup Wizard Wi-Fi Settings and Bluetooth Settings. how I can retrieve the email Settings icon on my BB Bold 9700 so I am able to set up my internet email account on my BB?
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Apr 14, 2010
Updated my Blackberry software to v5.0 on my Tour 9630 and now I'm missing my AOL email folder. Now receiving my emails in my messages folder. Does anyone have a solution to getting my AOL email folder back and getting my emails sent there as well. I've tried a couple things with no luck!
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Oct 16, 2012
Missing email folder icon on BBT 9800 - Where did it go?
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Mar 28, 2010
I have tried deleting and reinstalling my address, but.same result.
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Jan 8, 2010
I can't find my BB messenger icon anymore. It's not in the IM folder or my home screen folder and I don't have any icons "hidden". It is downloaded.
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Jul 19, 2014
I recently bought a 1520 to use on T mobile. An 938.3 that works great except there isn't an option for adding a 3rd column under start+theme. I am using 8.1 from the developers program.
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Jul 21, 2010
I just bought new blackberry bold 9700 , and i did restore from my old blackberry bold at&t carrier.the new bold 9700 carrier is [ZAIN KUWAIT] anyhow i tired to find the folder setting icons and i can't find i did my own setting folder , how can i bring the setting folder back i mean the exactly folder not custom?
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Jan 3, 2010
My battery came out, and when I turned my Blackberry Curve 8900 back on , my SMS folder was missing.I was able to find it by:
1. Clicking the blackberry button
2. Clicking messages
3. Clicking the BB button again and scrolling to "View Folder"
There I have options like "browser messages" "facebook messages" "mms inbox" etc.
There are two sections SMS inbox and SMS outbox. I can get to my text messages that way, but its really tedious. If I click on SMS inbox it takes me to what used to be my text screen. When I click the BB button again, there are no "move options"Anyone know how to get it back to being its own icon on the front screen?
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Sep 20, 2012
I'm missing the "deleted items" email folder after I did a factory reset on an Nokia C7 Astound.
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Jul 2, 2010
My previous phone (Curve) had a folder for saved email. With the Bold I don't see that. When I save an email, which folder should I be looking in?
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May 6, 2010
All my email folders have names (ie the email address). However one of them has (-1) in front of the email address (a google one). I have not seen this before. Has anyone else experienced the phenomena?
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Feb 3, 2012
found somewhere on the board that you should go in de message folder-options- then desktop -> but i don t have that icon!!?
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Nov 2, 2012
The messages in my Saved Messages folder now have the message status "Mailbox couldn't find original message, if forwarding or replying please resend the message" so that there is now a red X next to each saved message. I can still open each email to read it, but the attachments (all .jpgs) are not opening - all timeout for sending request.
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May 25, 2012
My email folder/link to my business account just disappeared from my phone. 2 others email folders are still there.Is it just hidden because I hit a wrong key or do I have to redo the entire process?
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Mar 19, 2010
Anyone knows if we can still do this with OS5? specifically with .545 with filescout? We used to be able to have gmail icon for our gmail box, yahoo icon for our yahoo boxes, etc. Anyone knows how we can do this in OS5.0.0.545? Or we hv do fix this via custom themes?
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Mar 10, 2010
I just bought my bold 9700 today and I can't seem to figure this problem out. I used the Setup Wizard to setup my Yahoo! email account, and at the end it said it had been successful and that an icon had been added to my Home Screen. However, I CAN'T FIND THIS ICON ANYWHERE.
I can only see my email messages in the unified Messages folder (along with BBM messages, facebook messages, ,etc., it's a mess), but I can't seem to have a folder ONLY for my Yahoo! email account. Please help me out, I've been at this for hours and have asked other friends for help but no one can figure this out.
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May 4, 2012
Today I noticed that the email folder is not there any more. Only the messages folder exists. I tried removing the battery. Erasing the email account and re-creating it, but no luck. Emails are in the main messages folder but I do not see a seperate email folder. .
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Aug 23, 2010
Can anyone please explain why i have a new 'mini orange envelope' icon with a 'thin swirly line round it' at the bottom of my folder on my 2 x hotmail accounts folders? They used to just be plain envelopes icons. Has something happened that I should be aware of or is something saved? What is this new icon alerting me to? or is this just a creative upgrade?(I auto-upgraded my BB Desktop Software to 6.0.0.40 recently, is this related?)I have always had a 'mini globe' icon at the bottom of my folder for my Gmail account. This has stayed the same. Does it perhaps represent a pop/hotmail account as opposed to a gmail-forwarded account?
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Aug 18, 2010
Last night i went to sleep with my blackberry turned on with full battery, this morning when i woke up no more than 6 hours later my phone was stuck on the start up/ loading screen with the blackberry logo and the loading bar 2/3 the way complete. The phone continues to stay at 2/3 the way finished and will not proceed with the booting up of the smart phone.
I'm not sure how it decided to turn off by itself durring the night, or why it will not boot up correctly. I've tried restarting it by taking out the battery and putting it back in numerous times but it will only load up to about 2/3 the way complete.
I have all my contacts synced with my gmail account and my app data is really not important to me so if there is a way to wipe out the device i would be ok with that option.
I've never dropped the phone, or damaged it in any way so this problem must be something technical. This is the second bold 9700 that i've had in the past 6 months, I havn't even had this phone for a whole month yet. I had to get this phone as a replacement for my original 9700 because of reoccuring technical issues.
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Nov 17, 2011
I have purchased my phone about 2 weeks back, did not face any problems at all. Untill today, I was just messaging with my phone, than decided to run to some other errands. When I got back it had been shut off. When I rebooted it, the red led turns on for a moment and the device starts up, the bar though just stops and freezes a quarter of the way though. Tryed rebooting a couple of times.
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Jan 25, 2011
there is a folder on the home screen that shouldn't be there. When i scroll along the first few folders the mouse shows that there is a sms unread (1) but there isn't when i go into the folder. I have done a battery pull twice and the folder is still there and the indication that there is an sms.
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Oct 18, 2011
I am BB Torch9800 user in Taiwan. There is missing letters problem when I receive English email. But it works fine on Chinese email.
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Nov 23, 2011
i just re-installed the OS on my bold 9900, and now there is an app missing.previously i had one envelope icon that would show me everything (emails, BBM, text) and another that was specifically for my emails (with a smaller orange envelope in front of it), but that second one has disappeared.
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May 28, 2012
I have tried to chnage a few settings in the process of getting a longer battery life and now I cannot see the "sync email to handheld "or email signatures under email Preferences anymore. Not sure what I chnaged. I only see ënable HTML Email" there now. Not getting any emails delivered under Desktop anymore. Have tried removing the battery and restarting phoen, still no luck. How do I get this back to normal settings?
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Sep 14, 2010
ok i just got my new 9700. how in the world do i move apps from in a folder to the main screen so i do not have to hunt them down everytime i want to use them.
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Apr 23, 2010
I have the new 9700, its two months old and its a really great phone-brand new btw. but there is no e-mail icons for the aol folder and the yahoo folder? is it missing? i sent the service books-but that didnt work.
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Sep 17, 2010
Trying to setup the personal email but in the Email Setup the only option available for me to select is the "I want to use a work email account with a Blackberry Enterprice Server". The option "I want to create or add an email address" is missing.
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Jul 20, 2011
My email icon (the one associated with an email account added via Blackberry Internet Service) has disappeared after upgrading the Blackberry Device Software via Blackberry Desktop.At the same time after the upgrade Email Setup does no work. Clicking on the setup icon -> email gets the clock timer for 1 second and then nothing.I've now downgraded back to device operating system 6.0 bundle 905 which has made the email setup icon workagain but no email icon has returned.I've requested the service books which have been successful, but no icon. I've removed and reinserted the battery.I can read messages from the general message icon which shows email is getting to the device but I'd prefer the original functionality of a seperate email icon per account appearing in the All Icons section.I think 6.0 bundle 2647 seems a liitle flaxy or something got corrupted at upgrade.
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Sep 25, 2011
whenever i make email, i can not attach more that 1 picture. and worst part is that the option is only for picture and contacts. other option for attaching file is missing.
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May 10, 2012
My blackberry froze for more than ten minutes so I turned it off and since then it can't start properly. It loads the Blackberry screen then seems to ask for an autorisation for an app but I can't even see which one since it turns off immediately displaying the SFR (my operator) screen. Then again without me touching it red light, then BB screen and close, and it carries on and on and on...
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