BB Bold :: Can Send And Receive SMS But Can't Read Either
Sep 12, 2012
For a few days now I have been unable to read what I am sending or receiving on my blackberry. I am notified that I have a new message, I go to my inbox, the message isn't moving to the top of my inbox so I have to find it, I can read the first part of the message while I'm still in my inbox, but when I click on the message to read it in full, it's not there! At this point my phone thinks I've read the message so it no longer alerts me about a new message. Same with sent messages, I can type and send them, but they don't appear in the message thread at all.
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Oct 22, 2010
I have had my Blackberry 9700 since July 2010 with no problem until this past week it has stopped making and receiving phone calls and I can't send or receive SMS. When I try to make a call, it instantly comes up with "Call Failed". I have talked to my carrier (o2) and they too cannot come up with a fix, there is no issue from there part as the sim card works fine on another phone. Strange thing is I can still use the internet on 3G, send and receive emails and my BBM works.
In Manage Connections >> Services Status, it says:
Status: not available
Connection: not connected
Blackberry internet service:
Connection: Mobile network
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May 13, 2010
Apparently my device is set to automatically send out read mail receipts. Can I change that option to never send them out? On the old thread it sounded like I have no choice, but that was re: a different type of BB. If anyone knows how to even get into my options to look I'd appreciate it. I've read how other people are getting there - going from the main menu to email settings/options/advanced settings, etc, but I can't find all the "options" I need.
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Aug 9, 2011
I've several problems with bbm groups. Though I can get into a group and read everything, it's impossible for me to send anything. I have the latest version of BBM.
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Apr 16, 2012
i'm using BB Bold 9780 having 6.0 Bundle 863. I'm not able to send or recieve MMS. whenever i send MMS it gives Red "X" sign. have spoken to customer care of service provider
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Nov 22, 2012
I can't send or receive mms, I've tried resetting, taking the battery out for 20-30 seconds. I've turned off encrypt.
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Jun 12, 2010
I can't send or receive any pictures on the new bold? Anyone else having this problem
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Jul 4, 2012
only realized 5 days a go that my BBM had stopped working. I'm able to send messages and my contacts recieve them, but they stay as 'D' on my screen, but when they send a message back I do not recieve it but it says 'D' on their screen.I don't think i have changed any setting or messed with anything. I have tried delteting and reinstalling BBM but still the sane problem. Data Services are also on.
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Apr 11, 2010
My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again.
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Jan 17, 2012
I did a software upgrade and on completion it wiped out my email account so I can't send or receive emails on my BB but I can send and receive from my desktop. When I try to log on from my BB it won't recognize my email or password. Do I need to re-set some settings?
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Aug 13, 2010
I can't send mail, but i can receive, and reply to them! when i write one, the contacts dont appear in the "to" section and i dont have the option "send".
My BB worked fine not so long ago, but after coming back from support, this has started to happen. I deleted and recreated all my accounts, tried all sorts of things, but nothing works.
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Dec 7, 2010
I have tried many things to send files using bluetooth, almost given up! my bold 9700 pairs but when i go to send a file it says failed to find service, pulling my hair out people.
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Apr 18, 2012
I bought this Blackberry Bold 9900 2 months ago and it works good.But when i try to send or receive MMS it does not work. I cannot send any MMS to any number and i cannot receive any MMS from anybody. When I try to send them a big red X pups up right next to the message and it just stays there and the message does not go through.
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Jul 19, 2011
I have a blackberry bold 9700, which was given to me last week by my uncle. I unlocked it and added an orange simcard, without paying for email (however next month I will have bbm)The software version is 5.0.0.351. My problem is that there is not an option to send photos via text, there is bluetooth, flickr and email, but not over text. This is a real pain, especially coupled with the fact that i cannot receive photos either, for some reason, multiple people have tried! Is there anything that could be wrong with how I have set the blackberry up? I don't have OS 6 because I haven't paid for the blackberry service, however I would hope that I would still be able to send and receive photos on the earlier software.
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Jan 3, 2012
I just got Bold 9780 last week, and everything is working perfectly except SMS. I can't send or receive sms on the phone, I have called my service provider and they said nothing is wrong with my line. Is there anything I can do.
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Nov 2, 2011
I cannot send or receive any bbm messages from outside USA. if i tried sending a bbm it shows that it is delivered, but nothing more than that. i have contacted T mobile and they refreshed my account, but it's my phone and not the network because i tried another simcard (but still same problem ). This problem started 4 days ago, but before that the phone was working perfectly,
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Dec 31, 2011
I have a new BOLD, i have set up the e-mail and it will only send not recieve. I have deleted the settings and re-configured. I have even backed up and then securty wiped and started agian.
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Apr 8, 2012
I just unlock my blackberry to work with TMobile and I can't send or receive picture messages. What can I do?
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Oct 10, 2011
Is anyone else still having problems sending and receiving emails? I know there was a problem earlier today, but I still can't send or receive emails. Does anyone have any idea when this will be resolved
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Apr 20, 2012
downloaded new BB desktop software for mac and since synching the phone, have been unable to send emails from the phone, only receive. can use BB messenger no problem
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Jul 5, 2012
After a year and a half of use, my BB 9650 has not been receiving or sending email for 3 weeks.When I try to send email, the message displays the error "User account is in SUSPENDED mode"Tried accessing email settings - got the message "Your device is not registered. Go to Options > Settings Advanced Options Host Routing Table"When I do, I do see the Registration message in the message list, but still cannot send or receive email.I've also noticed a new icon a few times, and when I open I see a message "Regenerating encryption keys" - this process always times out and says there's an issue connecting with the server.I do not have an issue accessing the internet, using the Facebook application, phone calls, texts, etc.How I've tried to fix:Reboot - both by battery and then removing battery and SIM cardcalled my wireless provider and they confirmed Blackberry Internet Service is on - that it's an issue with the device (which they did not provide and do not support)Downloaded and updated Desktop softwareupdated device software to 6.0.0.706
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Jan 3, 2010
I have been trying to get gmail working off & on for about a month now. I have had a gmail account for as far back as I can remember. I have set it up on my 9700 and received the "congrats" email from the bb service, but never receive emails.
Created a NEW gmail account, and have tested from my hotmail account (which IS receiving and sending fine on my BB). Still not receiving gmail on device. Called T-Mob, spoke to rep and BB supprt rep. I recieved 2 or 3 emails that night (couple of weeks ago). Nothing since.
Can:
Send an email to hotmail account and gmail accounts from my BB (using a gmail account to send) and I receive them on my computer. I recieve the hotmail email on my BB, but not the gmail. No matter what I do, I can't seem to receive gmail on my BB.
I have:
•Resent the Service Books from both the Handheld and my PC (A few times)
•Registered a few times through the Host Table and got the registrering email
•Checked to ensure no filters interfering on my provider setup and made sure that it is set to "forward to device"
•Deleted the Gmail Account and set it up again - same issue
•Set up a hotmail account, which works fine.
•Confirmed Gmail settings (on gmail site). POP is enabled (recent)as well as IMAP
•Checked Firewall settings
•Rebooted my Blackberry by pulling the battery after most of the events above
I'm an IT Support Specialist, but just can't seem to figure out what the problem is. I am new to BB and new to the community, and I feel like this is just beyond my periferal vision.
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Apr 11, 2010
My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again. Any solution for this problem guys? I'm using OS 5.0.0.442
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Nov 12, 2011
i have a problem with sms texting, i can recieve text,s but not send! all i get is a small clock icon instead of a tick to acknowledge its been sent.
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Sep 20, 2012
I have two eamil accounts on my BB. A gmail account and a business email. Gmail is fine. Business address can send but hasn't received for the last 8 hours. Did the service books thing, pulled the battery 3 times, looked at all kinds of forums etc, and still nothing.
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Apr 10, 2012
I have a contact on BBM which I have been able to talk to fine for the past few months but recently he has become unable to send messages to me but he can receive my bbm messages. We have tried removing each other as a contact, reading and if I read him it just says 'pending' also we have updated so we have the same version but still nothing!
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May 17, 2012
My BlackBerry 9900 has suddenly stopped receiving emails which are diverted from my office, I also can't send emails from that address. Another email account is working absolutely fine.
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May 27, 2012
ive got a bold 9700 and have been using it with no problems then all of a sudden i cant receive or send texes or make or receive calls...
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Jan 28, 2012
ever since I wiped data from it, I haven't been able to send or receive emails on my Bold 9780. I just keep getting an error message saying sorry unable to continue your session
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Nov 21, 2012
Whenever I try to call someone/send a text it either doesn't send or I get call failed after about 5-10 seconds. Last night it kept saying SOS in the top corner, even when I had signal. I tried rebooting it but it would say vodafone UK for about 30 seconds after a reboot and the go to SOS. My bbm is working fine, so im not quite sure what the problem is. today it worked for a bit and within the last hour it has reverted back to doing it agai, but it doesnt say SOS.
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Oct 22, 2011
I have problem sending or receiving both videos and songs. At first it starts going but it takes a very long time to reach half way then it stops and says expires.
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