BB Bold :: Unable To Send/receive Calls?
Nov 21, 2012
Whenever I try to call someone/send a text it either doesn't send or I get call failed after about 5-10 seconds. Last night it kept saying SOS in the top corner, even when I had signal. I tried rebooting it but it would say vodafone UK for about 30 seconds after a reboot and the go to SOS. My bbm is working fine, so im not quite sure what the problem is. today it worked for a bit and within the last hour it has reverted back to doing it agai, but it doesnt say SOS.
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Sep 3, 2010
My 4 month old Blackberry Bold 9700 bought through Bell Mobility stopped working 2-3 weeks ago; was unable to send/receive calls or text even with the signal strength indicator showing full strength and the 3G symbol showing. Returned the phone to Bell Mobility for repairs and the phone was returned after about 2 weeks, but still not working. We could not find any scratch at all on the glass that covers the LCD display, and phone does not work, so have to wonder if they looked at the right phone. I Called the Bell Mobility service center, and they had the tech at the store reload the software again, third time this was done, still not working. Also reloading software on my phone apparently takes much longer than normal, about one hour.
Tech support at Bell finally told me the phone was not fixable, and gave me a ticket number to get a replacement phone through the Bell Mobility premium plan warranty I had purchased. Called thinking I would finally get a phone that works, but the insurance company that deals with the Bell Mobility warranty said that because the phone is under the one year manufacturers warranty they would not cover it, and it would cost me $150 if they were to replace the phone.
The customer service lady would not tell me what revisit means, but it seems to mean I will not be getting a working Blackberry any time soon. RIM also does not seem to offer or honor a warranty? I find it hard to believe that RIM offers no customer support or warranty on their Blackberry products, but could not find any information on a warranty in the booklets that came with the phone. Either way, the service rep at RIM told me they do not offer warranty repair services for their products and I would have to deal with the company that sold me the phone, Bell Mobility. These Blackberry phones are not cheap, so I cant really afford to buy a few of them for back up.
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Jun 24, 2011
I can send and received messages but can not send or receive phone calls. i notice at the top right hand corner of the screen there is something that looks like a golf tee and next to it is the word OFF I have not been able to use the phone for a couple of days because i lost the charger - i have new charger and the phone is now fully charged.
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May 27, 2012
ive got a bold 9700 and have been using it with no problems then all of a sudden i cant receive or send texes or make or receive calls...
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Aug 19, 2012
I was issued a phone from my job. As of today my phone currently is not sending/receiving phone calls and i cannot check the voicemail. To make it a bit more clear, i have no phone icon nor voicemail icon. if i use the keyboard to input a number and dial it, it does nothing. if i try to call through contacts my phone freezes. I cannot get into the ringtone options either.This is the third time this has happened to me within the last 2 months. The first time it happened they couldnt help fix the issue and i had to send the phone in for a replacement. last time I called up and they walked through getting the phone totally reset.
So now that it has happened again i have decided to get on the forums and explain the issue and hopefully they can figure out if this is a glitch in the phone, known issue or whatever.. My Blackberry is not my main phone, i have a personal phone i use all the time for entertainment and chatting. This weekend i did not charge my blackberry due to lack of not using it. i also didnt charge it when i was on vacation a while back and this had happened to me as well. Here is the only thing i do every time which may or may not be the cause..i forget to charge the phone. the phone drains the battery enough to shut itself off. when i find out its dead, i plug it in to charge it. a small battery icon appears with a electric bolt through it. i leave it be for about 10 seconds and i want the phone to come to see if i have any missed calls so i press and hold the power button a few seconds. the phone boots up and viola. no phone icon to be found. IMO, this should not normally bring up any issue but this is exactly what has happened all three times. As i said earlier, this is my second phone that has had the same problem. I rarely ever use this phone except to do company business so i am not downloading any apps or games. i use the company phone about 17 minutes a month and check my outlook sync'd calander and emails.
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Apr 6, 2012
I can't send or receive SMS or make phone calls. I can send and receive BBM's and e-mails and my service indicator states that I have full service but can't make calls or send texts.
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Sep 16, 2010
I have a blackberry bold 9700 i have a problem where i cant recieve or make calls or send & recieve text.. it comes up with signal and my mobile network - vodafone! i dont know what to do!
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Jun 10, 2012
i'm using a bold 9700 and i cant make or receive calls, i cant send text as well. if i attempt a call it will write call failed immediately. My network is not stable, it comes on and disappears at any slightest chance.
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Jan 21, 2012
My screen has a delay in response and is intermittently able to send and receive calls and texts. T-mobile has done everything they can and it didn't solve the problem. What can we do?
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Oct 22, 2011
I have problem sending or receiving both videos and songs. At first it starts going but it takes a very long time to reach half way then it stops and says expires.
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Oct 5, 2011
I received a message from Blackberry saying emails not being delivered & to validate my password but when i try to log into my email account or settings i keep being told my username & or password are wrong! Has anyone else had this problem or does anyone know how to resolve it
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Mar 19, 2010
On my Blackberry bold 9000 since last night (approximately) I have not been receiving e-mails however I am still able to send e-mails.On the diagnostics check everything came back as yes apart from connected to e-mail, however this is the first time this has happened and I have confirmed that I have entered the correct log in details. Does anyone have any ideas on why this is happening as I would have thought that if I wasn't connected to my e-mail account that I would not have been able to send e-mails? Any help would be appreciated, I am a UK Vodafone user.
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Aug 5, 2012
My phone is giving me an error. It says Error 28>=28. I'm not able to send or receive any text messages.
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Sep 8, 2011
Recently, my hp is unable to make call and receive call from everyone. the green and red button are not functioning too. I can sms or bbm only. The code is : "Uncaught exception : applicationRegistry.wait For (0x7c802477365c3985)time out " and code 523 shown and my hp has to be reset again and again.
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Sep 9, 2010
My BB bold 9780 is unable to make or receive calls when on the 2G network though the data works ok via Edge and I can browse, receive corporate mail etc. When I switch to the 3G network it receives and makes calls OK..
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Jul 14, 2010
So I just recently upgraded from the curve 8310 to the new bold 9700 on att literally two days ago and i love it! But one problem i'am having trouble with sending and receiving text messages. I have called att customer care numerous times and powered cycled my phone as many times as I can count but still nothing, I have also checked to see if the "service center" number is correct and it is, I still have no clue what it could be. When i send an sms text message and scroll up to the message it says "sent" and the date and time but i ask the recipient if he/she has received the text but still nothing.
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Apr 27, 2010
I'm unable to receive or make calls. It says "Initialization Failed" and I have no coverage (SOS). I removed the battery to reset it but it's still not working.
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Apr 15, 2012
My iPhone 4S has been working on and off for as long as I've had it. There are times when I can't make or receive calls or send or receive texts.When I attempt to make a call, it never rings and when I try to end these calls, it doesn't register that the call has ended. People receive these calls but when they answer, there is silence. If people call me, I don't get any notification of this.
When I send texts, the loading bar at the top of the page never reaches the end - the same things happens: people receive the texts but when they reply it never reaches me.I have replaced the phone and it did t make a difference. I am with Vodafone and I'm always in full reception when this happens.When I connect to wifi, the text messages (but not missed calls) come through.
Info:
iPhone 4S, iOS 5.0.1
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Jun 18, 2012
I have an iPhone with sprint, and it has worked more than amazingly prior to this. It wasn't until last night around 12am that this started. I have had the phone for 4 to 5 months now. The bars in the top left are flat and occasionally one will pop up. I can t make calls and texts are slow to or just don't send at all. I was messing around on my download app in the browser and it closed and then thu problem arises. I have deleted the app even turned on and off my phone several times and turned airplane mode on and off several times. Please help:/ this is not an issue with location, and everytime I make calls it just says "calling mobile..."
Info:
iPhone 4, iOS 5.1.1
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Apr 27, 2010
I'm unable to receive or make calls. It says "Initialization Failed" and I have no coverage (SOS). I removed the battery to reset it but it's still not working. What should I do?
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Sep 16, 2010
I'm having two issues with texting on my Blackberry Bold 9700.
1-I can't send or receive texts from certain contacts (right now it only seems to be from my boyfriend, we're both on At&t).
2-My text threads lock-up. A new text comes in, but I can't actually open the message. I can open all the previous messages, but any message at the top won't open.
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Mar 20, 2012
when someone call me it does not ring at all
Info:
iPhone 4S, iOS 5
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Aug 25, 2014
I Am unable to make calls or receive calls on my iPhone 5Antis there anyway to try and fix this without going into the store?
Info:
iPhone 5, iOS 7.1.2
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Apr 3, 2012
I have restored my iPhone in both standard and DFU mode while setting up a new iPhone everytime still no luck. I have tried the sim card in another iPhone and the sim card works perfectly fine.
I have full bars, on t-mobile which the phone is locked to.
The mobile internet works absolutely fine. When i try ringing 150 it disconnects straight away saying "call ended" I have not tried another sim card in the phone.
Info:
iPhone 4, iOS 5.1, Locked to T-Mobile
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Feb 3, 2010
My Device
Carrier: AT&T
Model and OS: Blackberry Bold OS v 4.6
The Problem:
Sometime in the past couple of days I stopped receiving SMS text messages properly. Though I was able to send and receive text messages as recently as Monday (the 1st, and this writing is on the 3rd of February) I find I am unable to receive them at present. This problem is complicated by a few tests I have done. With my phone right in front of me and another phone in my hand, I have sent a text message to my phone (from the other phone) and witnessed my phone make the loading sign in the upper right-hand corner (the little double-arrow that pops up when one is receiving data). No new message appears in my joint inbox and no "new message" icon pops up on my home screen. When I try to select the SMS inbox folder in the 'Select Folder' option in the menu in my messaging application, absolutely nothing happens.
I am also encountering oddities when I send SMS messages - though I am able to send them. When I complete an SMS text message and select 'Send', the message, though it is sending, may sometimes stay up on the screen as though I did not send it. When I select 'Send' again, it does disappear from the screen but does not display it sending in my inbox (it normally shows the message as sending, it receives a checkmark when sent, and then it disappears; as I set it up to). I can, however, access the SMS Outbox folder.
Finally, though I think this is unrelated, when my phone starts up from having the battery removed - which I did try - I receive a message stating "Uncaught exception:java.lang.NullPointerException". The first time I received this message was upon waking up one morning, as though it had occurred sometime during the night, and I dismissed it as unimportant as it did not seem to mess with the functioning of my Blackberry.
I do not have any backups to restore my phone to, as I just updated my computer to Windows 7 and cleared the majority of the hard drive in doing so. Also, I just, today, updated my phone to the latest version of all my applications.
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Jan 17, 2012
phone has suddenly stopped recieving calls and recieving text messages, i last used it it at 3.30 and at 4.30 it wasnt working can any1 help with this to resolve this. i have network coverage nd signal nd i can dial *#1345# and that works and also if i dial *#147# that also works.
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Sep 26, 2010
I recently purchased a Blackberry Curve 8300 from my friend the phone is unlocked to any network, in which i have an o2 UK sim inside, it loads up and the o2-UK logo comes up with a full signal GPRS (in capital letters) but i cannot send texts or make calls and i cannot receive them either.I have tried numerous battery pulls and soft soft resets to no avail, i have update to 4.5 software also, i really like the phone and don't want to have to throw it in the bin:I have registered through the Host Routing Table and received the confirmation email.I have the radio on the phone switched on.I can access the internet and receive e-mails.I can access BB Messenger.
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Jul 16, 2010
I bought an unlocked Storm 9550 series last week and it was working fine until yesterday. It will not let me make or receive calls but yet I can still text.When I do try and call it says "congestion".
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Nov 19, 2011
I have a storm2 9550 unlocked and am using Tmobile Pay as you go. I have tried several times to disable the password, mostly by wiping the phone. Now i cannot make a call or receive a call or send or receive a text. On the phone calls I get a busy signal and an error message SMS error 97 message ID 40.
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Dec 11, 2015
Since having my phone I've been having real issues whilst I've been at work with being able to phone out, receive phone calls and send/receive texts.
Everything was fine with my previous phone, and everything is fine as I drive away from work. It's almost as if my phone isn't compatible with certain signal masts or something??
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May 6, 2012
My phone wont recieve any text messages, apart from imessages. But i can call people and people can call me, and my texts are being recieved by another person.
Info:
iPhone 4S, iOS 5.1
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