BB Bold :: Can't Access The Desktop Software

Dec 13, 2010

Lost BB Bold, replaced with BB Torch. Now I can't access the Desktop Software I've installed for old BB.... how do i connect my new BB?

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BB Bold :: Can't Access To Restore With Desktop Software

Aug 30, 2012

I have lost my BB curve 8520 and I have a backup with BB desktop softwareHow can restore on my BB bold 9000 I can't access to the restore with BB desktop software ?

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BB Bold :: Access SMSs That Were Backed Up Through Desktop Software?

Mar 17, 2011

How do I access SMSs that were backed up through BlackBerry Desktop Software?

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BB Bold :: 9930 - Desktop Icon Access To Email Not Working?

Jun 19, 2012

how to remedy - in desktop icon, unable to click through to read incoming emails, but it opens sent email?

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BB Tour :: Access Calendar On Desktop?

Apr 24, 2011

How do I access and type events into my calendar on the Blackberry desktop manager?

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BB Software :: E Mail Access From Desktop?

Jun 16, 2010

I am new to Blackberry having just got my Curve from Virgin Media. I have set myself up an e mail account via the blackberry with a @virginmedia.blackberry.com address. Now I want to be able to access that e mail from my home MAC & my work PC but where do I get the information I need to configure Outlook & Mac mail (outgoing /incoming servers etc.) I have spent a fruitless hour talking to Virgin & sifting through the Blackberry web site. It must be obvious but not to me at the mo?

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BB Curve :: 8530 Can't access desktop Software

Jul 4, 2011

My Curve 8530 can't access my desktop software.The error says- Application Loader Wizard requires the BB Device Manager to be installed.

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IPhone :: Use It To Access Same Library On My Laptop And Desktop?

Jun 22, 2012

How do I use my Iphone to access the same library on my laptop and my desktop?

Info:iPhone 3G, iOS 4.3.2

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BB Curve :: 8520 Unable To Access Desktop Manager?

Nov 6, 2011

Am unable to access Desktop Manager, I get the message 'B. Desktop Manager has stopped working' I have uninstalled the programme and downloaded it again from this site. Have just tried again and getting the same message.

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BB Desktop Software :: Access Pictures On Internal Storage Device

Aug 23, 2010

I have a Pearl and recently installed Desktop Manager 6.0. I do not have any media card installed on the device. When I start up Desktop Manager and try to access the pictures or other files stored on the permanent internal memory, Desktop Manager complains I have no card installed. In the previous versions, you had the choice of accessing either the internal memory or the media card, but I see no option for that in version 6.0.

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BB Desktop Software :: Could Not Access VBScript Run Time For Custom Action

Jan 13, 2010

I'm trying to uninstall Desktop Manager 5.0.1 , When I tried to uninstall using the typical Add/Remove Programs from Control Panel, it appears the following error: "Could not access VBScript run time for custom action". How can I repair or uninstall the Desktop Manager??

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Nokia Lumia :: Unable To Access Desktop Version Of Yahoo Email?

Sep 29, 2012

I have been trying to access Yahoo email thru the Browser on the Lumia 800 phone. Every time I access the [URL] website and enter my login name and password and submit, I repeatedly get the same page again and again which asks me to verify my password. There seems to be a software error in the Lumia 800. I have contacted the Nokia helpline which was unhelpful as usual. This time, they informed me that this error IS possible while accessing Yahoo email thru the browser and that no solution is possible. The only suggestion they had was to use the synchronization method to access the Yahoo mailbox - but this solution is not feasible for either accessing the older emails and or for sending file attachments.

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BB Desktop Software :: Media Sync Cannot Access Photos In Internal Memory?

Aug 17, 2010

I was wondering if anyone else ran into this difficulty ... I just updated the Blackberry Desktop Software, and thank goodness it's stopped using Roxio bloatware to transfer my photos off of my phone (Pearl 8110). Unfortunately, the new MediaSync doesn't sync with the internal memory of my phone, so it appears that my photos are stranded for the moment. I was wondering if anyone else had run into this problem, and what solution you would recommend. I looked through the technical support docs, and I don't think I found anything that fits this.

1) Do I have to find an older version of the Blackberry Desktop software, transfer the photos, then upgrade again to the newest version with Media Sync and purchase a microSD card?

2) If I purchased a microSD card and installed it, would directing the camera to store on the microSD card automatically move over the photos I've already taken?

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BB Desktop Software :: Way To Access Password Keeper Data Through Back-up File

Jul 7, 2010

My Storm just died. I back it up regularly. Is there a way to access the password keeper data through the back-up file or any other way?

Can the password keeper file be exported to an excel or word document?

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BB Desktop Software :: Access To Version 4.2 Service Pack 2 To Work With Outlook 2000

Jul 7, 2010

I have a Blackberry Curve 8330.I am using Windows Vista Home Premium.I am using Outlook 2000.I would like to sync my contacts, tasks and calendar between Outlook 2000 and my Blackberry.I understand that I need Blackberry Desktop Manager 4.2 service pack 2 or earlier.Please advise on how I can obtain this download.

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BB Bold 9000 :: Unable To Access Work Email Through Outlook Web Access

Feb 21, 2010

I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?

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BB Desktop Software :: Desktop Redirector Error After Update / Desktop Manager 5.0.1

Mar 29, 2010

After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.

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BB Desktop Software :: Desktop Redirector With Desktop Manager 6?

Aug 10, 2010

A client of ours had upgraded his version of Desktop manager to 6 from 5.something.There is no more link for the Redirector under START - PROGRAMS - BLACKBERRY..The icon for the redirector still shows up in his start menu, however, it says that it's not started.Where can I find the software with the new desktop manager? I've tried reinstalling the desktop manager already but still cannot find it, nor were there any options during the installation to include it.

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BB Tour 9630 :: 9630 Vzw Use For Desktop Internet Access?

Jan 30, 2010

Is this possible if so how?

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BB Bold 9000 :: Desktop Manager Unable To See Bold On Windows 7 64-bit

Jul 11, 2010

I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.

I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.

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BB Bold :: Desktop Does Not 'see' Device

Jul 1, 2011

I have downloaded the BB Desktop Manager.I plug in my Bold but the Desktop Manager does not "see" that there is a device plugged in.I've checked the cord, the USB ports. All are in working order.So I am unable to do synch my Outlook.

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BB Bold :: Desktop Pc Cannot Recognize It

Nov 9, 2011

I started see on my device a a white screen and app error 507. My The desktop pc will not recognize the phone.

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BB Bold :: Cannot Sync To Desktop

Oct 5, 2012

I have a Blackberry Bold 9900, which I sync via version 7.1 of the Blackberry Desktop Software to my desktop PC, which is running Outlook 2010 with Microsoft Exchange 2007. The one area that does not sync is the calendar. Changes in my desktop sync to the Blackberry, but changes in the Blackberry will not sync to the desktop. I have checked the settings umpteen times and had others check them. i have removed all Cical entries on the Blackberry. I have completely re-set the Blackberry and settings.

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BB Bold 9650 :: Desktop Manager For Mac

Aug 3, 2010

Hopefully someone can help I'm trying to add apps with DM. When I click the App button I get a popup screen that says I need the latest version of DM and click to update. The link takes me to the BB site for software, but it directs me to the same version of DM I already have. I've even uninstalled and installed again hoping that would help.I read in the BB troubleshooting forum that the most current is 1.0.3 build 23, but the one I'm using is build 19. Which is also the one that is linked to on the site I'm just lost how do I get to build 23?I also posted this in the Mac section a couple days ago, but no response.

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BB Bold 9000 :: New Desktop Software 6.0

Aug 11, 2010

Software Name: BlackBerry Desktop Software v6.0
File Name: 600_b042_multilanguage.exe
Download Size: 100.004 MB
Published Date: 08/10/2010

Available for download from
BlackBerry - BlackBerry Desktop Software
Comment: This version has a cleaner look and is easier to navigate then prior versions

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BB Bold 9700 :: Desktop Doesn't Run

Jun 6, 2010

After doing some backups and so, yesterday I started the sofware, conected the 9700 but the situation is different. Desktop appears gray, it recognizes my phone PIN and model, but it doesnt works. It appears freeze. Also the phone icons appears freezed. Shows the PC and the phone, but none moves. I tried with other PC, but the situations remains similar. What is happening?

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BB Bold 9700 :: New - Desktop Mgr 5.0 - No Sync

May 25, 2010

So, I just upgraded to a new Bold 9700 w/ Desktop Mgr 5.0.1.

I understand the complications some experience with this, and have diagnosed nearly everything (firewalls, virus protection, USB connection works, full/clean uninstall of old DTM, etc, etc.).

The unit is recognized by my PC and DTM. I can successfully search and download software updates, but I continue to get this error about "Your computer must be connected to the internet to perform this operation." It's maddening!

I use a stand alone PC running XP and using Outlook 2003. I'm not on any network. Don't use BES. I transferred all data from an old 8130 to this with no problem, I just can't get the initial sync to happen.

The only remaining solutions I've read about (although don't really understand) are:

1. ensuring COMM ports 80 and/or 443 are open to the device. How exactly do I do this? Really, I have no clue what that means.

2. Finding an old version of Destop Manager (4.2 and earlier). Got a URL handy?

3. changing my bberry router configuration. This sounds drastic, but at least it's a workaround.

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BB Bold :: Desktop Software Not Working?

Oct 11, 2010

I recently opened my BB desktop manager and it told me an update was available. I updated as suggested to v.6.0 and it seemed to download and open fine but since that initial time when it opened automatically after downloading I haven't been able to open it at all and keep getting a message saying that BB Desktop Software has stopped working.I've tried uninstalling and then reinstalling and it's not made any difference. I'm running Windows 7 on my PC.

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BB Bold :: It Does Not Connect To Desktop Software

Jun 28, 2012

what can you do if your blackberry does not connect to desktop software?

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BB Bold :: Cannot Download Desktop Software

Aug 13, 2012

I am in Toronto and today BB desktop software was removed from my laptop. When I tried to download it, I got this error message: Downloads of this software are not yet available in your country due to regulatory reasons. check back for future availability.

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BB Bold :: Can't Update On Desktop Software

Aug 5, 2011

I'm trying to update my phone on Blackberry Desktop software. When I connect it recognizes my phone's PIN but then asks me for a password. When I enter the password I use to unlock my phone it doesn't recognize it. Plus the track pad seems to be locking on vertical scroll on a number of applications.

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