BB Desktop Software :: Could Not Access VBScript Run Time For Custom Action
Jan 13, 2010
I'm trying to uninstall Desktop Manager 5.0.1 , When I tried to uninstall using the typical Add/Remove Programs from Control Panel, it appears the following error: "Could not access VBScript run time for custom action". How can I repair or uninstall the Desktop Manager??
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Nov 1, 2012
We have not seen any releases recently for bug fixes, and support is all but non existant anymore. Tons of features that dont work as advertised. I know they are legally suppose to support repairs/parts for a period of 7 years or so, so I am sure there is some sort of legal obligatioin to deliver a product that functions as advertised.
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Aug 22, 2010
I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
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Apr 11, 2010
I just bought my Blackberry, plugged it into my computer and installed the desktop manager. I had many updates so I pressed okay and now it's in the process, but it has been on the 3rd task (out of 11) for quite a while, I'm not sure if it's supposed to take this long or if it's just frozen or messed up on my computer.
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Jun 10, 2010
While trying to fix an "App Error 523 reset" problem, I came across a (seemingly) very helpful post on this forum. However, I got stuck on step one because I have not yet used the Desktop Manager, and cannot figure out how to get past the initial DM welcome screen with my broken phone.My phone won't currently connect to DM because the phone can't properly start up. I need to get into Desktop Manager to access the Application Loader to fix my app error 523 problem.
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Aug 12, 2010
I am using BB 8520 Curve with the default external memory (2 Gb). I have music files (*.mp3, *.wma) as well as picture files (captured through the device itself).What happens is, from time to time I am unable to access the media card content. If I go to music, I can see the entries if I go to any of the menu filters, All Songs/Artists/Albums/Genres .. etc. But when I click on the song itself, the music player opens with a message "This playlist contains no valid songs". Also, during this time, my device rings with the default tunes on a call, even if I have set custom profile ring tones.Similarly, if I go to Media->Pictures, I can see a thumbnail preview of the photos, however on trying to open a file it just presents me with a black screen. The contact picture or the desktop custom wallpaper, however is rendered as expected.If I reboot my device by taking off the battery, things get working again.I am experiencing this issue quite frequently, almost every day. I tried to find out a trend for the behaviour, however could not make any such consistent observations.Does anyone in the forum has faced similar issue? Any inputs would be highly appreciated. This is really being a disturbing trait with my otherwise so cool BB.
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Jun 11, 2014
I lost my rooted access but still have a custom recovery, how is that possible?
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May 8, 2015
so I have a nexus 6 I am trying to root and I am using nexus 6 root toolkit I do everything they say to do but when I install the custom rom it says I don't have root access what am I doing wrong. I have tried to root it like 3 times now and it does the same thing.
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Apr 24, 2011
How do I access and type events into my calendar on the Blackberry desktop manager?
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Jun 16, 2010
I am new to Blackberry having just got my Curve from Virgin Media. I have set myself up an e mail account via the blackberry with a @virginmedia.blackberry.com address. Now I want to be able to access that e mail from my home MAC & my work PC but where do I get the information I need to configure Outlook & Mac mail (outgoing /incoming servers etc.) I have spent a fruitless hour talking to Virgin & sifting through the Blackberry web site. It must be obvious but not to me at the mo?
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Dec 13, 2010
Lost BB Bold, replaced with BB Torch. Now I can't access the Desktop Software I've installed for old BB.... how do i connect my new BB?
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Jan 12, 2010
When i connect my device to my desktop , it keeps changing my time zone from Caracas (-4.5) to Eniwetok (-12)
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Dec 4, 2011
Every single time i connect my New 9900 Bold to my pc via its USB lead the BB DeskTop opens up as normal but then tells me to update the OS software ! i have now done this 6 TIMES !and still i get the same thing everytime!
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Oct 6, 2010
i have purchaced new sony ericson X10 recently. Can some one suggest me how to remove time space from my desktop. Its covering my photo in desktop. Also tell me me how to disconnect/silent the phone when i get a call.
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Aug 30, 2012
I have lost my BB curve 8520 and I have a backup with BB desktop softwareHow can restore on my BB bold 9000 I can't access to the restore with BB desktop software ?
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Jul 4, 2011
My Curve 8530 can't access my desktop software.The error says- Application Loader Wizard requires the BB Device Manager to be installed.
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Jun 22, 2012
How do I use my Iphone to access the same library on my laptop and my desktop?
Info:iPhone 3G, iOS 4.3.2
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Mar 17, 2011
How do I access SMSs that were backed up through BlackBerry Desktop Software?
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Nov 6, 2011
Am unable to access Desktop Manager, I get the message 'B. Desktop Manager has stopped working' I have uninstalled the programme and downloaded it again from this site. Have just tried again and getting the same message.
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May 2, 2011
I have a Blackberry 9300 Curve. When I sync my BB using desktop manager the time zone re-sets itself from GMT Dublin London time to Eniwetok-12 gmt ( I don't even know were Eniwetok is) . Here's some of the settings and systems information. On the Blackberry under Date and Time the update time is set to automatic, time zone- 12 hour-auto update. On the Desktop Software I have all the default settings to standard 2 way sync default with Microsoft Outlook 2007. The time zone on my computer is GMT London Dublin. I am running on Windows 7 - 64 bit.
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Feb 22, 2010
When i sync my blackberry to outlook all the tasks go into my phone as a time of 0:00 (midnight) Whereas my tasks all have proper times for them set in outlook? I have around 4000 tasks and this is really a major problem !Is there something i am doing or is this an issue that can be fixed?
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Jun 19, 2012
how to remedy - in desktop icon, unable to click through to read incoming emails, but it opens sent email?
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Aug 23, 2010
I have a Pearl and recently installed Desktop Manager 6.0. I do not have any media card installed on the device. When I start up Desktop Manager and try to access the pictures or other files stored on the permanent internal memory, Desktop Manager complains I have no card installed. In the previous versions, you had the choice of accessing either the internal memory or the media card, but I see no option for that in version 6.0.
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Sep 15, 2010
The Last sync and Last backup dates don't update when I connect to BB desktop and do auto sync and backup. This causes backup to run every time I connect instead of weekly like I have it setup. If I do a manual sync the date updates but if I do a manual backup the date stays unchanged. I'm running desktop 6.0.0.43 and OS 5.0.0.886. Does anyone know how to cure this problem?
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Aug 21, 2010
Ever since I updated my desktop software to 6.0, when I back up my device, it changes my time zone to Eniwetok (I am in Eastern Time Zone).My computer is set on Eastern Time Zone, and the time zone does not change in Outlook when I sync, just on my device.I even have Auto Update Time Zone on my device turned off, but it still changes my time zone. Why is it doing this, and how can I stop it?
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Sep 29, 2012
I have been trying to access Yahoo email thru the Browser on the Lumia 800 phone. Every time I access the [URL] website and enter my login name and password and submit, I repeatedly get the same page again and again which asks me to verify my password. There seems to be a software error in the Lumia 800. I have contacted the Nokia helpline which was unhelpful as usual. This time, they informed me that this error IS possible while accessing Yahoo email thru the browser and that no solution is possible. The only suggestion they had was to use the synchronization method to access the Yahoo mailbox - but this solution is not feasible for either accessing the older emails and or for sending file attachments.
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Aug 17, 2010
I was wondering if anyone else ran into this difficulty ... I just updated the Blackberry Desktop Software, and thank goodness it's stopped using Roxio bloatware to transfer my photos off of my phone (Pearl 8110). Unfortunately, the new MediaSync doesn't sync with the internal memory of my phone, so it appears that my photos are stranded for the moment. I was wondering if anyone else had run into this problem, and what solution you would recommend. I looked through the technical support docs, and I don't think I found anything that fits this.
1) Do I have to find an older version of the Blackberry Desktop software, transfer the photos, then upgrade again to the newest version with Media Sync and purchase a microSD card?
2) If I purchased a microSD card and installed it, would directing the camera to store on the microSD card automatically move over the photos I've already taken?
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Jul 7, 2010
My Storm just died. I back it up regularly. Is there a way to access the password keeper data through the back-up file or any other way?
Can the password keeper file be exported to an excel or word document?
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Jul 7, 2010
I have a Blackberry Curve 8330.I am using Windows Vista Home Premium.I am using Outlook 2000.I would like to sync my contacts, tasks and calendar between Outlook 2000 and my Blackberry.I understand that I need Blackberry Desktop Manager 4.2 service pack 2 or earlier.Please advise on how I can obtain this download.
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Jun 29, 2010
My E75 keeps getting a message pop up "Select connection: search for WLAN - Internet - WAP services".
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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