BB Bold :: Suddenly Email Won't Work
Nov 14, 2012
My phone, web browser , text, Facebook all are working. My email did for the first month with O2, but suddenly my ability to get emails has stopped. when I try to set up the email i get an errori that my device is not registered with Blackberry. Even when I go through the steps to register it, including getting a confirmation from Blackberry that I have registered , it still does not work. When i attempt to set up email again I get the same response to register my Blackberry.
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Jul 28, 2011
I've had my Blackberry Bold through T-Mobile for over a year and never had problems with the e-mail service. It is set up with my Yahoo account and I have always been able to send and receive email from my phone just fine. Just in the last 24 hours, though, my service stopped working. I cannot send any emails, it errors with that blasted red X, and I cannot receive any new emails even though my email account in itself works -- I send emails from my work account to my Yahoo account on the computer, and I can see the emails are coming in when I check my email on the computer but nothing is registering on my phone.
I've Googled my way through various troubleshooting tips, I've shut the device off and back on, I've removed the battery and SIM card and put it back again, I've tried to go to Manage Internet Email but it says it cannot connect. I've gone to Blackberry Internet Service on the T-Mobile website and it does not show that I have a e-mail account configured, even though I've been using email on my phone the entire time. I try to set up my email there on the website and it says, lo and behold, that that email is already registered on my device! There is nothing wrong with my network connection on the phone, I have full 3G signal or EDGE signal (depending on what part of the room I'm in here at work). I have not changed any settings on my phone at all and my email just stopped working out of nowhere.
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Sep 30, 2012
At some point today my email icons/accounts disappeared off my phone and I didn't delete them. So after looking for them an not finding them I went in to my email set up and set them up again, but then my husband just experienced the same problem, why this is happening?
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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Mar 25, 2010
Just got my new bold 9700 today and im loving it. only one problem, i cant get my email to work... iv set it up for my xxxx@hotmail.com email address and it works perfect, but i cant get it to work for my myname@mycompanydomain.co.uk email address which is ideally what i need it for (work on the move) I own the domain name, its not a generic one. How do I set this up?
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Jul 25, 2012
I had my email on my blackberry bold 9900 and 2 days ago my battery died on me so when i got home and plugged it in blackberry desktop came up saying i had an update so i updated it,and then everything on my phone was gone.. So i restored it back to its old self and now for some reason i dont have email account managment now and im not getting any emails on my phone.
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Jan 15, 2012
Neither Verizon nor Numericable, my provider in France, seem to be able to offer any tech support beyond telling me to pull the battery, toggle connections on and off, etc. I am not a techie by any stretch of the imagination, so I probably won't understand any jargon or acronyms you use in your replies, and will similarly need more detailed instructions on how to access things within my device (e.g., "just go to the host routing table!" won't mean anything to me).
1. I have a Verizon branded Bold 9650. I have unlocked it so that it is able to make/receive phone calls and texts by having Verizon provide me with the MEP code.
2. I have an unlimited data and Blackberry internet plan with Numericable, who contracts their 3G service through Bouygues. I am 100% sure of my plan, but whenever I try to open my browser, it tells me that "Browsing over the cellular network is not included as part of your current service plan. To browse the web you must use Wifi or contact your service provider to change your service plan".
3. I plan to crosspost this on the Blackberry France forums and the Crackberry forums. I hope this isn't bad manners, but I just want to get this resolved as soon as possible.
4. I have browsed other solutions but a lot of them seem to require a Windows computer to connect the Blackberry to. I unfortunately only have a Mac.
5. I've been waiting for over a week for something to change - Numericable at first told me that 'it takes 5 days to register on the network' and then to await a call from tech support that never came.
6. I would ideally like to be able to use this phone whenever I go back to the States in 7 months, so I don't want to mod it in an way that makes it permanently unusable on the Verizon network.
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Sep 30, 2012
I am in "American" Samoa and bought a local Blue Sky sim card. Phone works great for local calls and LD to USA mainland at a much less cost per minute than Verizon. Internet browser works, but I can not receive and send email.Yes, I have access to a wireless network and am connected to it. Other, "I" phone gets email here. Wonder why the Blackberry does not?
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Jan 15, 2010
Got my 9700 today. Can't work this one out... I am on BIS. When I reply to an email, is there any way of setting so that the icon next to message in the inbox shows that I have replied to a message? i.e. a little arrow to show the message has been replied to. I am finding it difficult to see what I have replied to an what I have not...Also, is there no "sent" box as such?
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Jul 16, 2010
my company changed their web email, it used to be http://owa.XXX.XX.XX/exchange which used to work fine for me, as I used to set up my email for blackberry using it. on my home computer, in order to access it using Microsoft outlook or any other Email software, I have to be logged in VPN before using the software to check my emails, thus the POP3 and SMTP will only work if VPN is connected.
now they changed the web email to : https://owa.XXX.XX.XX/owa which if you notice, starts with https, my problem is, blackberry is not accepting it. VPN I have a profile on my computer i am not sure how i can import it, and I am travelling tomorrow and the Staff Support in our company is closed for the weekend, anyone have a solution for this will be really really helping me a lot,
Thanks a lot for your support in advance.
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Oct 12, 2011
Since yesterday my Blackberry service has not worked and have not received any information about the reason, cause or manner of failure resolve it, so I formally ask me what is the detail problem that occurs with this vital service for me.
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Apr 13, 2012
Two major issues occur after an upgrade to OS6.
1. Ever since the upgrade from OS5 to OS6, I've been getting memory issues when simply browsing the internet. U get the message "The memory available on your device is low. Please close some tabs." just reading the news.
2. This is urgent. I just updated my OS6 and now my e-mail doesn't even work. Whenever I try to set it up under e-mail accounts "internet mail account", it just freezes or closes.
I've looked at the possible go to "mobile.blackberry.com" and go to communications but I don't see that option available. I also tried battery pulling many times to restart my e-mail service. This is coming close for me in drawing the line for BlackBerry phones.
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Jan 1, 2012
I am using bb Curve 9300 right now but when I insert my card in bb bold 9780 (which I just bought, emails don,t work. It just asks me the passwords for my existing emails but when I enter my passwords, nothing happens. It asks me to log in again. I can't set up new emails on this phone. It doesn't give me option to set up new emails.
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Jan 4, 2012
I have the BB 9700 Bold and I've updated to the new operating system OS 6 because the BlackBerry Software Device in my laptop requested it. I've updated to the OS 6 and now I cannot setup my email accounts. Can't add or delete any account. I go to "Setup->Email Account" and when I press "Internet Mail Account" nothing happens and it goes back to the "Setup" menu! I need to install a new account in my blackberry!
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Jun 1, 2012
im on the bold 9650 (running os 6) whenever i click on the email account set up icon, it takes me straight to enterprise email and that is not what i want. i have done resets and wipes and it does not work. i want personal emails.
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Oct 5, 2010
Upgraded from Bold 9700 to 9790, done all the data backup/transfere to the new phone and my email sybchronisation doesnt work
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May 6, 2010
This is wierd. This is the second time I noticed my email notification red light is not working. I usually only find out because I may go and check the blackberry device itself and notice email icon shows email messages, yet the flash notification icon does not flash. Why is this? Is it a known bug>?
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Jun 12, 2010
Here's an anomaly for ya. Whenever I browse the BlackBerry app catalog via my computer and click the "get this app" link, I get the email with the link attached no problem. Then I click on the link which prompts the Bberry browser. However, when I go to click the link that says "open in BlackBerry App World", the loading bar will appear on the bottom of the browser for a second and then....nothing happens.
So I checked all my permissions for the browser to ensure that everything is checked off (which it is). So I'm pretty sure that nothing is being inadvertantly blocked.
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Jan 13, 2010
I tried to use the email setup application and was informed an update was available. In the middle of the installation, it said it was cancelling. Now when I start the email setup, I get to the choice of internet email or enterprise account, and when I select internet email, nothing happens. I saw a suggestion to try a battery pull, but that did not work either.
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Nov 13, 2011
I want to add my hotmail account to my phone but doesnt work.. when I select set-up e-mail, choose internet email (so not enterprise) screen freezes and goes back 1 setp. how do I fix? FYI.. already performed FactoryReset so device is clean, OS 6.0.0.668?
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Jun 2, 2010
I just got a new crackberry and found out that I can't sync with my work outlook email and calendar b/c it's on an exchange server. Is there a way around this?
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Jun 9, 2011
When i type a mail or forward a mail their is TO or CC, i write to a mail's first word but there is not auto search the mail id.my deatils are as follows :Black Berry modal 8520V5.0.0.592I am using yahoo, gmail and corporate enterprises account.Total 4 nos. of mail pushing on my handsetmy defalut messaging service mail is my corporate mail i.e.
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Jan 25, 2010
My Curve 8900 is less than 6 months old, and suddenly the keyboad will not work, so I cannot make/receive calls, and although the trackball works, it will not "click" to unlock it. Seems to be an intermittent fault. As I own the Blackberry (it is not bought through a service provider), I tried to contact Blackberry customer services UK, who seem to be reluctant to deal with consumers.
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Feb 3, 2011
The camera on my torch has stopped working! Absolutely no idea why, but its starting to drive me mad. Everything works fine, even the flash goes off, but it just doesn't take a pic. I've rebooted, made no difference.
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Nov 3, 2011
My camera flash suddenly does not work..is there any method to solve this problem coz i already chck the flash icon and it's on...
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Jun 26, 2015
Been using Xperia Z3 Compact for almost 3 months when suddenly tonight the phone's buttons started to not work and the phone couldn't be charged. Luckily my phone is still at 60-ish percent, so it can survive 'till tomorrow.
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May 2, 2012
I was using camera! and camera plus, and they would work when taking a picture of myself, but not when switched to take a picture away. But the Iphone camera doesn't work at all. Or the video.Then the phone wouldn't sync to my iMac so I had to restore all systems. But the camera still doesn't work.
Info:
iPhone 4S
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Jul 11, 2010
I have stopped being able to make and receive calls but my email and bbm still work. I only got the phone a month ago and its the bold 9700. i have rebooted and spoke to my carrier and its not helped. Can make and recieve calls when i use a different phone just not on mine.
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Oct 18, 2012
know if this 9788 works out of China?9788 is TD-CDMA system specially for China Mobile; this phone works fine in China; but it stops getting Emails after arrived Malaysia; phone call and text message are fine; it gets a small "edge" (not EDGE) , we checked the BB service status is fine, did battery pull, switch between several carriers, 2G only, data service while roaming is on; it can only get edge on Digi 2G; get emegency call only on all other carriers?
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Jun 5, 2012
My I phone suddenly turned off although it is charged, and it never want to work again.I change it but it also dosent want to work.I don't want what to do to make it work it again.
Info:
iPhone 3GS, iOS 5.1.1
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Mar 29, 2010
ok so a couple days ago i pulled my 9530 out of my pocket and hit the lock button, but it was a black screen. so since i thought that it might have froze, i pulled the battery, but when i put it back in the red light came on, but when the red light went away there was no backlight, i tried leaving the battery out for a day but it still doesnt work. any idea whats wrong with it?
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