BB Bold :: Erasing Data From A 9700?
Sep 1, 2011
The BB had very sensitive data on it so it would be advisable to erase its harddrive. According to one of the threads in Tech Support this can be done but I do not have the slightest idea whom I should contact regarding this matter, and if the remote destruction of the data is possible at all. The device has been bought off a shelf at a shop not through a GSM operator.
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Oct 9, 2011
I have had this error message on my Curve 8520.What solutions are there besides wipping the data on the device.Is there a way to backup the data before erasing all the data? I have looked into these solutions: url...The solution using JL_Cmder/javaloader its not working as I have XP64 and OS X.Desktop manager does not recognize the device and/or freezes. Hence I am unable to do a backup.
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Nov 7, 2013
I have an HTC one (Sprint) and I have unlocked the bootloader. nothing else is done. I am now trying to sell it and want to erase all my data but when i perform a hard reset or factory reset it enters recovery mode and doesnt wipe it clean... below if the version I have, I dont believe there is a factory image for it out yet...All i want to do is clear my data and be rid of this phone!
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Sep 9, 2010
to erase my data and sell the phone. It is 4.0.1 jailbreakme.com and Ultrasn0w 1.1-1. Surely there is something on Cydia that will do this. Have searched and the only thing I see is erase all data and rejailbreak. I am worried I will end up upgrading the phone and not be able to jailbreak. Any help?
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Jun 11, 2010
I've got a jailbroken, unlocked iPhone 3G that I'm selling. how would I go about erasing all the apps, music, data, etc, on it, while still leaving it jailbroken and unlocked?
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Aug 23, 2014
how much time iPhone 5 takes to reset, erasing all data? I am worried I have applied this reset and my phone is in loading form (black screen revolving circle) phase from more then a hour.
Info:
iPhone 5, iOS 7.1.1
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Apr 14, 2012
My old bold 9700 OS 5 phone just died and I have a backup IPD file. My question is I just bought a 9780 phone with OS 6, will i be able to restore my data without any issues or losing data?
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Aug 30, 2010
I wanted to disable all data on the bb 9700 (OS 5.545?) and only use it as a phone/SMS.Question is i went into mobile network and i set Data Services to OFF.But i also read online that if its GSM it should change from EDGE to edge, and 3G to 3g.Well anyways on this phone its still saying 3G even tho data is OFF.
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Jan 14, 2010
I searched the forum multiple times this week and cant find an answer to my problem. since a week i suddenly lost my EDGE coverage and got now edge.email, bbm browser not working. host routing table is empty and i can't register my servicebooks. browser only works on wifi. if i try tu use it without wifi it says "this is hotspot browser" i have bis active. i reactivated it by calling my provider did battery pulls, os updates nothing worked out.one (litle thing i noticed the same day i lost coverage i got a message on my bb saying uncaught exeption adding byte out of range) i dont know if this has somthing to do with my problem are there crackberry addicts that can help me with my problem.
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Sep 9, 2010
Since Monday, I have been experiencing problems with my data coverage at work. Some of my BBM's to friends are delayed, I can't get a net connection to use any apps (Facebook, Twitter, Shazam, App World) etc. My 'phone' signal as it were is fine. I receive texts and calls on time no problem.
Does anyone know what could be causing this, and how to fix it? It was fine up until Monday and I havent changed any settings or changed OS's. My data connection is fine everywhere else.I have also noticed, possibly becuase my phone is trying to receive a data signal that my battery is being drained by about 10% an hour.
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Mar 26, 2010
Does anyone know about VOICE TO DATA (email or SMS) apps and what are the best one?
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Jul 15, 2010
I set the option to keep my calendar data forever, but I've noticed it still clear out the older entries.Today is 7/15, and the oldest kept data was 6/26 and I've been entering data in the calendar since Nov 09...Anyone has the same problem or know how to fix it?
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Mar 20, 2010
I've called t-mobile support twice, and they confirmed that I have a data plan and don't know why I am getting this message when I try to access the internet. A colleague had this problem, and it was fixed by "reprovisioning" the blackberry. I had them try this but it did not work. Any idea why this is happening? I have business enterprise server, but it is not set up yet - could that be causing the problem?
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Jan 22, 2010
since a few days my Bold9700 is always sending data. The outgoing Arrow in the upper right corner isnīt even flashing. He is fixed there and doesnīt dissapear. The only Apps i have is Handelsblatt (itīs german newpaper, but i configured it that it only updates manually if i do it) then i have facebook und windows messenger where iīm logged out. So i donīt know why it is always sending or it apears that it is sending. Is there a possibility to check if the phone is sending data?
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Aug 18, 2010
I just did an OS update of a blackberry bold 9700 and after rebooting all the data was lost... emails, contacts, settings... I searched for solutions, found few places talking about the update software would be creating a .ipd backup file before updating OS, but didn't find any on the PC. It never has been sync or backed up..
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Jan 16, 2012
I am using a blackberry bold 9700 V5.0.0.862. My phone is unlocked and I am using it on the Fido network. I was away for 5 weeks, and while away I used a simcard from that country in my phone. When I got back to Canada, I put in my fido sim card and the internet was not working. I called Fido and they did a reset on my phone and still no data.
The tech did some trouble shooting as well as gave me the Fido APN info, I did the host routing table reset and still nothing. I have no idea what the problem could be but Fido has told me there is nothing else that they can do, as I am using an unlocked device. I cannot connect to the internet, my BBM does not work, and I am not receieving emails. I can make phone calls and send texts. I have pulled the battery out many times. My phone says 3G.I don't know if some of the setting on my phone locked from using the international sim, if my sim is corrupted, or if I need a new phone.
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Nov 28, 2011
I have a BB 9700 based in Hong Kong using 3 (three.com.hk) synchronising with Blackberry Professional installed on our Exchagne 2003 server. I frequently travel to Europe where I have a UK VodaFone contract too. I want to be able to remove the HK SIM from my BB and use the UK chip when in Europe but seem to be having problems.
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Jul 15, 2010
Randomly, my BB will start sending/recieving data (the rx/tx arrows constantly changing back and forth) and the entire phone will lock up. None of the buttons work, it wont respond to anything for about 2-4 mins. Then everything returns to normal. I notice it most in the facebook app or Viigo, mostly because thats when im scrolling a lot. Occasionally, the last button pressed will register after it wakes up from its coma, ie, if i press the back button when its frozen, and nothing after that, when it wakes up, it will *sometimes* register the button. I never get any messages or anything when its doing this.
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Jun 6, 2010
I have a 9700 on swisscom, and I have a problem. My phone used to connect to the 3G Network and BIS perfectly fine until about 5 weeks ago. It still connects to the 3G, but the symbol stays small (no data/no bis). If I turn the network settings to 2G only, I have no trouble connecting to the BIS and Data, and I also don't drop the signal. The wierd thing is that it used to work perfectly and now 3G just doesent properly work.I have tried everything I can think of, I bought a new sim card, reloaded preveious OS versions where It worked on, resend registration message, deleted my bis and so on. What else could I try? as this is 3G phone and I want to use 3G.
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Aug 20, 2010
Very often I lose my blacjberry connection (means that the blackberry symbol near 3G is missing) It occurs often when I use google maps, and now when I use bb app world 2.0 ..Seems like when the data amount is too high, connection is lost. I only can get it back by disabling 3G signal and enabling it again ..
I don't know why it does it, I had no problem with my bold 9000, but since I changed to 9700 I also changed my phone operator..Or maybe It's due to my faceplate change and I screwed myself not moving certain parts to the new faceplate..
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Mar 26, 2010
Is there a data usage counter on the phone that I can check to see amount of data upl and download? I know att provides it but I want to check usage during my Intl trip to London.
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Jan 24, 2010
I bought a Bold about 25 days back and it has a few issues so far, but this one worries me.I have a lot of info on my media card, and now it says the card has errors and wants me to format. It doesn't matter if I sick the micro SD into an adapter or try to connect my 9700 through a USB, how can I retrieve all my data, and than format? It is a 16GB Kingston HC media card.How do I avoid the format and retrieve my data? Appreciate your help. I did not experience this issue until a few days back and I tried the battery pull mechanism, which only reset the phone.
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Feb 15, 2010
I just got an used Bold 9700. I haven't gotten a data plan yet, but I will be upgrading to one very soon. Anyways, I was playing around with the GPS with the wifi radio turned off, the BB maps was working properly. Any explanations to this? I thought BB maps has to work with a data plan?
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Feb 21, 2010
I want to buy the 9700 on t-mobile (UK), but they tell me I MUST have the blackberry service (which is an added 5 GBP/month), and if I want to use the internet then I must ALSO get the (unlimited) internet option too. They tell me, I cannot have the unlimited internet package alone, as the phone will not work properly - basic functions like phone calls and SMS messages will work, but I will not be able to use the internet without the blackberry service.They say, in order to use the internet, I need the internet bundle PLUS the blackberry service.I only need internet package as I can log onto gmail/hotmail via the web and check my emails. I don't need the push email service. Other carriers dont seem to require two separate bundles - it all seems like the same thing, but it is not very clear.
So does the info t-mobile have given me sound correct? It seems like they just want to get an extra five quid out of me each month..??!! The blackberry service is AUTOMATICALLY added when you select the phone online, but they tell me I can cancel it whenever I want, although that will mean I can't use the internet, even if I have an extra internet bundle.
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Apr 30, 2010
I am new here, so thanks for any help. Great Community. I read already a few posts but couldn't find a solution. I want to check my gmail emails through my Bold 9700. Currently I don't want to sign up for a Data plan. I want to use my Wifi connection in the office or at home in order to get my emails. I don't need push function but I don't want to go through the webpage and log in. I just want to press any button and receive my emails on request.
Is there any way to get my emails? My friend has a iphone and he can choose between manual email receiving with wifi or push with data plan.
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Apr 14, 2010
I am a new BB user and have recently purchased the BB 9700. I have NEVER been able to use the Facebook App. I had downloaded the v1.7 from App world and it never worked giving me the message: "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support"
I deleted it and tried downloading from the link sent from this website for v1.6 and received this message:
"Notice Sorry, your device does not meet the system requirements that are needed to support Facebook." I must state that this is not the only problem I am having, it now seems that Bluetooth doesn't work either.
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Jul 6, 2010
I keep receiving messages from RIM network on my handheld. They state that the message is used to carry data between the Blackberry handheld and an associated server and advise me not to delete, move or respond.
Anyone have any idea as to how i can get these messages not to appear constantly?
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Nov 3, 2011
Recently the data on my 9700 will not switch from WiFi to cellular. If it's attached to a WiFi network, everything works fine. However when I leave that network and the BB needs to use EDGE/3G it does nothing. It will not even attempt to transmit or receive unless I do a battery pull. If I leave WiFi off, everything works fine. It is now running OS v6.0.0.668 by AT&T. I just updated to this OS in hopes that it would fix the issue, but no luck.
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Oct 15, 2011
Can someone tell me how to transfer the data from my 9900 to the 9700 without going through the the phone, my phone fell apart after 4 days (keys fell out of the keyboard), my service providor gave me a loan phone, and now I cannot get the data transfered from my 9900 profile to the 9700..
I dont have the old "9900" for the data transfer
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Feb 5, 2010
So i've been using att for about two months now since switching from Verizon. Everything was fine at first but recently i would say within the past month i've been dropping calls and having problems with the data services. I'll be streaming slacker radio and all of a sudden it stops and i have to reboot to get it working again. The dropped calls thing is pretty much random. Im running 5.0.0.405.
Anyone else having this problem? I mean the whole surfing while talking thing is nice but if this keeps up im going to have to just bite the bullet pay the early term fee and switch back!
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Feb 2, 2010
Guys i've recently switched from a Bold 9000 to the 9700 and as you know, the 9700 comes with Micro USB port so all the mini USB accessories i have don't fit anymore.i came across MANY mini-USB to micro-USB adapters, but most if not all of them state "charging adapter" also saw many threads here about people complaining how their adapter charges but doesn't sync has anyone found a mini-USB to micro-USB adapter that charges AND syncs? don't understand the limitation since both have 5 pins, i would assume a straight forward adapter should exist somewhere
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