BB Bold 9700 :: Need Separate Internet Data And Packages?
Feb 21, 2010
I want to buy the 9700 on t-mobile (UK), but they tell me I MUST have the blackberry service (which is an added 5 GBP/month), and if I want to use the internet then I must ALSO get the (unlimited) internet option too. They tell me, I cannot have the unlimited internet package alone, as the phone will not work properly - basic functions like phone calls and SMS messages will work, but I will not be able to use the internet without the blackberry service.They say, in order to use the internet, I need the internet bundle PLUS the blackberry service.I only need internet package as I can log onto gmail/hotmail via the web and check my emails. I don't need the push email service. Other carriers dont seem to require two separate bundles - it all seems like the same thing, but it is not very clear.
So does the info t-mobile have given me sound correct? It seems like they just want to get an extra five quid out of me each month..??!! The blackberry service is AUTOMATICALLY added when you select the phone online, but they tell me I can cancel it whenever I want, although that will mean I can't use the internet, even if I have an extra internet bundle.
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Mar 20, 2010
I've called t-mobile support twice, and they confirmed that I have a data plan and don't know why I am getting this message when I try to access the internet. A colleague had this problem, and it was fixed by "reprovisioning" the blackberry. I had them try this but it did not work. Any idea why this is happening? I have business enterprise server, but it is not set up yet - could that be causing the problem?
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Mar 12, 2010
Is there a way to put all the texts together instead of each one being separate for example when i text my wife she send me five and i send her one, on my screen it will show each one separate on the text screen. Is there a way to combined all of them together on the main screen?
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May 10, 2010
I have had my 9700. I just noticed today that the sliver pieces that separate each row of keys are fragile. I have one piece that is totally broken on both sides under the Talk and End button, another broken one under the Q and the lower left one below the Z key. On all of them but bottom one, they were originally hard to see. Not sure how I found them but upon closer inspection, more and more were broken. The bottom one actually sticks up some.
My only concern is that they are going to get worse and totally break off and then free for all on dust and dirt in actual keyboard. These silver strips look real cheap. Anyone else have broken ones in their keyboard? How have you solved the issue? Can they easliy replace just the keyboard at the tech center? I have seen OEM keyboards for sale too but not sure I want to try that myself. I am going to call At&t but not sure if they will do a warranty swap for this. My wife has the same phone and hers are all fine and intact. I think parts of this phone were made on a budget. Bad design with the keyboard.
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Apr 3, 2010
I had a Pearl 8120 before, and it had the ability to store different volume levels for handset, speakerphone and headset.The 9700 seems to have just one setting for all.If you change the volume on the speaker, the volume will also be changed for the headset.I find this rather annoying. Or did I overlook a setting somewhere to make it work?
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Jun 24, 2010
I just recently switched from a Bold 9000 (ATT, OS 5) to a Bold 9700 (ATT OS 5).On the Bold 9000, I had 2 separate icons for my email. One was "Desktop" (the email from the BES) and one was "Personal" (my gmail account). There was also an option in the email settings to determine which emails showed up in the "Messages" view as well and you could have personal, work or both show up there.Now I can't seem to find this option in the 9700.
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Mar 29, 2010
Without having to get admin/IT assistance, is there a way to get back a separate mailbox/icon/folder for the e-mail address managed by BES? When on BIS, I had a work e-mail folder/icon, a yahoo folder/icon, etc. Now, the work e-mail folder/icon (which is BES managed) is gone and that e-mail comes in under the general Messages folder/icon. Any easy fix?
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Apr 14, 2012
My old bold 9700 OS 5 phone just died and I have a backup IPD file. My question is I just bought a 9780 phone with OS 6, will i be able to restore my data without any issues or losing data?
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May 15, 2012
can i back up more than one iphone to the same (pc) computer and keep the data separate?
Info:
iPhone 4, using pc for backup
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Nov 26, 2012
I am using Bold 9900 (it used to be used by other so the mobile has previous settings. I just replaced the SIM card of the used mobile. I found it cannot access to internet with the message "There is insufficient network coverage to process your request. try again later."
When I used previous model of BB, I could access the internet with my mobile. I tried to reboot Bold 9900 but it does not work.
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Sep 11, 2011
How to use internet on bold9700
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Jul 20, 2010
I have been having issues for the last month or so with my 9700. When I get home none of my internet heavy apps or the browser work. Its not every day. Just intermittently. After multiple calls to T-Mo and verification that there were NO issues in my area (a full 3G area) they finally sent me a replacement 9700. I've had it a week and no problems...until today. Same issue. If I put my phone on 2G it seems to work ok if its on 3G/2G it won't connect to the internet at all.Anyone out there know why this could be happening? I had me first 9700 since November with zero internet connectivity issues.
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Feb 28, 2010
I sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.
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Apr 22, 2010
I've recently upgraded my phone to the Blackberry 9700 (my first BB so I'm completely clueless) and received it yesterday.I also changed my plan to allow internet access.
I registered my phone and was told to turn it off for 2 hours so they can update the sim and everything, which I did. I then turned it on and I can make calls, send texts and all of that, but when I try to access the internet it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again'? I'm taking a guess here, but I think this may be because they haven't updated my plan yet?
Also, I went on the browser whilst connected to Wi-Fi, tried to download the app world and it said something along the lines of 'Sorry your device does not meet the system requirements require'. What's going on?
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Apr 22, 2010
Anyone know why I can't go on FaceBook or on the internet at all when the wi-fi is on? It connects to my home wi-fi connection but I can't go on the net.It tells me i need the data plan.I thought wi-fi would give me internet on my phone.
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Jun 25, 2012
When connecting to the internet I click on the second last icon on the main Bold screen (Telstra icon).After approximately 20 seconds, the blue "loading" bar at the bottom of the screen reaches 100% but remains sitting at "loading" with a blank white screen. There is no error message, and remains in this mode until I press the end / hang up key to return to the main screen.
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Oct 30, 2011
This is my first post. I write to you after several weeks of frustration with my phone as well as a million calls with Rogers customer support.
My problem :
1)I cannot browse the internet using the internet browser both on wifi or Roger's data network
2)Facebook app cannot establish a connection to the server
3)When I use the Browser app it will work for like 10 minutes but then all of sudden the internet just stops working.
I believe all of the three observations listed above have the same root cause. What is odd is that BBM works, my email works, BB app world works, I can even browse with the web2go browser - just not the three items I have described above.I really don't want to restore my phone because i have paid apps and i don't want to pay for my apps again.
My failed troubleshooting attempts so far :
1) Removed battery and sim card + reboot. Done it 1,000,000 times - no success
2) Resend service books - no success
I am at ends with the situation.
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Oct 23, 2012
whenever I try to go on internet my 9700 says not enough memory even my we to go.
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Dec 3, 2012
I know this might sound weird, but... I realize that I am addicted to the internet and spend too much time on it, and want to purposefully restrict myself by NOT being able to access the internet at all on my Blackberry Bold 9700.I don't have a data plan, but I log onto my landlord's WiFi using the password he gave me. Therefore, I have internet access through WiFi, but I would like to either get rid of that ability altogether, or find a way to password-protect the browsers (the regular browser and Opera).
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Jun 28, 2011
i have a 9700 unlocked Rogers phone on Tmobile now, I have the 50$ plan plus 10 BIS service, I came home to Canada and turned my phone on wifi and turned of the mobile network so i dont use all my minutes, I have been here since Friday june 24 and my phone has been working fine. Now today all of a sudden everything stops working i can make and recieve calls on my blackberry but no internet no bbm no google talk nothing, I called tech support they are putting out a ticket...ya right...they told me to check my HOST ROUTING TABLE IT SAYS "NO ENTIRES" I did a wipe of my phone nothing, my wifi wont work <removed>..
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Jun 7, 2012
I have just bought BlackBerry Bold 9900 and I can not access internet thourgh WiFi while Iam closing Mobile Data option.
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Jan 14, 2010
i've just bought the 9700 Bold today, and its great but i cannot seem to connect to the internet.. i press browser and try and get on the internet and it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again.'
I would love some feedback.. By the way i dont have any Wi-Fi, i want to use 3G.. there is a 3G symbol in the top right so it should fail connecting to Wi-Fi and go 3G?
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Jul 10, 2010
My blackberry applications can't connect to the internet.I have a blackberry 9700 and a data plan.
My browser works.i have tryed reloading os, battery pulls, registering to network, resending service books.i also called t-mobile and they sent me a new phone because none of their people could help me. I am still having the same problems with new phone
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Mar 24, 2010
Is it me, or BIS service for blackberry 9700 that makes surfing to the internet so slow?
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Feb 20, 2010
I just got my Bold 9700 a few days ago, so I'm still new to the whole blackberry thing. For whatever reason my phone hasn't been able to connect to the internet all day. The weather eye app just hangs for minutes when selected. The score mobile app just says no data available, connection method BIS. Has this happened to anyone else? Are there some settings I should try changing? Should I call my carrier for help? Is this just some temporary outage?
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Aug 3, 2010
A bit of a newbie here..Is it possible to use a Bluetooth connection to my laptop in order to utilize the hardwired access internet to my laptop. I am NOT looking to use BB as a modem for my laptop.
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Feb 21, 2010
I'm currently travelling and it is cheaper to use a local '3' 3G dongle for my laptop rather than my phone. I was wondering what the easiest way to get my blackberry to connect to the internet using my netbooks (win xp) connection? I would like to use BB Messenger for free. There doesn't seem to be a easy way to do it, I've tried Bluetooth and ICS but with no luck.
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Jul 2, 2010
-Blackberry Bold 9700
-T-mobile
-data plan
I am able to connect to the internet through the browser but none of the applications that i have installed are able to connect. These applications include Blackberry app world, goolge talk, facebook application, and i tryed to get google maps but it wouldn't finish loading up. I also don't have a blackberry maps application?
Things that i have already tried:
-Battery pulls
-Application loader to reload software
-registering to network and resending service books
-Called t-mobile and they couldn't help so they sent me another phone but still having the same problems
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Mar 16, 2010
I have a T-mobile branded Blackberry Bold 9700 and i couldnt figure out how to open tabs on it.
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Mar 22, 2010
I have been considering buying a bold 9700 and i was wondering how the internet is? how does it compare with the iphone?
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Jan 21, 2010
How often should I clear out the cache and internet history?
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